CS5 Hangs on Package

Hello, I have started to have this problem since recently upgrading to CS5. 7.0.4 on OSX 10.6.7. Never had an issue with CS4 and packaging. It is exactly as listed in other posts in this forum, at the end of the package, it hangs, CPU goes to 100%, no disk activity. Have let it stay there for an hour. I do use Suitcase Fusion and have that updated to the latest version. I have tried it with the plug active and with it off. Even old files that I created in CS4 now hang on Package have to kill Indesign, on relaunch then there are two version recovered.
I have posted my activity monitor capture to here. Can anyone let me know what they see? I appreciate the assist.
Audrey

Hmm.
That call graph is not very enlightening. Next time, can you force a crash (View > Send Signal > Abort (ABRT)) and upload the crash report?
Also, does disabling async exports (Matt Laun's post here) work?

Similar Messages

Why does InDesign CS5 hang when packaging files?

When ever I go to "package" a file, it gets to about 95% complete and hangs. Although the file and all associated fonts and images does appear to have been packaged, I have to force-quit and re-start indesign. I'm on a Mac using OS X 10.6.8.

When it hangs, run Activity Monitor, select InDesign, and run Sample Process. You'll get a report. Upload it to http://pastebin.com/.
Then, chose View > Send Signal: Abort (SIGABRT). You'll get a crash report. Upload that to http://pastebin.com, too.
Post both URLs here, we'll tell you why it hung.

Files created in CS4 - saved in CS5 - crash when packaging

There seems to be problems when packaging in InDesign CS5 - my problem seems quite specific. Files created originally in CS4 then worked on in CS5.5 and then saved always hang when packaged. Files created directly in CS5.5 don't. They're fine.
I'm on a mac Pro, OS 10.5.8
Anyone got any ideas? (I've tried exporting out as an IDML.)

Hi Peter. Thanks for taking the trouble to reply. I'm actually on 7.5 (so CS 5.5, aplogies for the incorrect version in my above post). So I think I'm as up to date as I can be.
To be honest I'm not surprised that the only diagnosis is 'strangeness' - (I'll keep playing with idml's in the hope I can get round this) but my whole CS upgrade experience from CS4 (which was rock solid really) has been terrible. Having trouble working with legacy files and effectively loosing the ability to package files has become a nightmare in InDesign. (There's other issues as well - there seems to be lot's of weirdness with masterpages etc etc). Not being able to collect images for a postcard is one thing - not being able to do it with 120pp catalogues is quite another!
I'm going to think very carefully about the next upgrade from Adobe - (I've even had to switch back to Photoshop CS4 because of a serious unresolved bug in that.)

Unable to install Adobe CS5 64 bit package created using Adobe Application Manager on Windows 7 64

I am unable to install Adobe CS5 64 bit package created using Adobe Application Manager on Windows 7 64 bit.Basically installation rollback on Win 7 64 bit image.
MSI Log File :-
Property(S): ProductToBeRegistered = 1
MSI (s) (5C:D4) [17:59:21:784]: Note: 1: 1708
MSI (s) (5C:D4) [17:59:21:784]: Product: Adobe_CreativieSuite_5_MNT -- Installation operation failed.
MSI (s) (5C:D4) [17:59:21:784]: Windows Installer installed the product. Product Name: Adobe_CreativieSuite_5_MNT. Product Version: 1.2.0000. Product Language: 1033. Manufacturer: Adobe Systems Incorporated. Installation success or error status: 1603.
Please let me how to install 64 bit package on Win7 64 bit.
Thanks in Advance.

Ok so I downloaded the most current installer CS5.1, My previous installer was version 5.0. It did install fine fully updated to my license version. I just wanted to update in case anyone in the future has a similiar experience. Too bad this advice was not offered by the "experts" here.

Hi - I recently purchased a new iMac. I have a registered cs5 design premium package which is an upgrade - I have no disc for cs4 but have the qualifying serial number for it. I have installed cs5 via download onto my iMac but it is not accepting the ser

Hi - I recently purchased a new iMac. I have a registered cs5 design premium package which is an upgrade - I have no disc for cs4 but have the qualifying serial number for it. I have installed cs5 via download onto my iMac but it is not accepting the serial number. Can anybody help. Does anybody else think that Adobe will loose a lot of customers by not providing any chat or call support for cs5 users??

You can support serial number and activation support.
Mylenium

Is LiveCycle not included with the CS5 Design Premium package anymore?

I recently purchased my CS5 suite and went to fire up Livecycle and i do not see it included in the adobe startup list. Did Adobe remove this component from th CS5 Design Premium Package?

Hi,
I appreciate your response. I have CS4 at home and had CS3 at work. Recently, at work we purchased four upgrades and one full version of the CS5 Master Collection. I am not a graphic designer. I work in a print production environment. I wanted to create a new form using the Acrobat templates so I attempted to create a form with the upgraded software. I was amazed that I could not find an option to create a PDF Form from scratch or by using a template in LiveCycle as I had done before in the earlier versions. I waited two hours on the phone with Adobe Support and finally got a response from the Sales Department. As you mentioned, Adobe Sales said they sell the product separately but that it is also included/bundled with Adobe Acrobat Pro (the CS5 purchase). However, Sales could not of course tell me how to access it. I created a form at home with my older version of software using LiveCycle's templates. I sent the file to myself at work and I was able to open it in LiveCycle in Adobe Acrobat X Pro - CS5 at work. Adobe Acrobat X Pro first recognizes that the file is designed in LifeCycle then Adobe Acrobat closes the PDF and reopens it in LifeCycle. So, I won't be upgrading at home too soon at least until I find out what else might be missing from CS5.
Thanks for responding with the extra information.

CS5 hangs trying to render near 3000x4000 PSD file

I have been trying to figure out what makes premiere cs5 hang when attempting to render photoshop file with 3000x4000 pixels. there are 3 tracks on the sequence(1920x1080 AVCHD).
video track 1 - looping background (1920x1080)
video2 - layer from photoshop files arranged in sequence with cross dissolves between clips
video3 - another layer from the same photohop file(s) on video2 also with cross dissolves between clips, same duration and beginning time with its corresponding layer in video2.
the PSDs vary in sizes from 15MB to 49 MB but all have the same 3000x4000 pixel dimensions with document sized 10 inches x 13.333 at 300 pixels/inch resolutions. I had to import psd layers separately and on different video tracks as they have different motions. But they are arranged to play simultaneous with same durations.
the sequence will mostly be in yellow, indicating that premiere thinks it can play the sequence in realtime and yes, it does, at least for most of the footages in yellow, altho those without colors(no red indicators present) tend to be sluggish at times,
The problem starts whenever I select "render entire work area". Once rendering comes to the frame that starts the cross-dissolve between 2 PSDs it just stops rendering and premiere ceases to respond to the "cancel" button on the render dialoge box. Thing is, it seems to happen only on a cross-dissolve nvolving 2 PSDs with either one or both having sizes of more than 40MB.
Can anyone help me out on this?
System Specs:
Core2Duo e7500 2.93 Mhz
6Gig memory (Kingston and GEIL DDR2-800)
Asus P5WDG2-WS Pro mainboard
Nvidia GTX460
6 Hard Drives
    Maxtor 6L300S0
    Seagate ST3320613AS
     WDC WD 10 EADS
     WDC WD1001FALS
     WDC WD10EADS
     WDC WD2500KS
Onboard HD Audio (active)
Creative Audigy soundcard (active)
Gigabyte ODIN 550 Power Supply

This is a reply i did to another topic as I mentioned having this problem
"There are 9 PSDs, it can successfully process some of them, despite the fact that they are of the same pixel dimensions (3000x4000 pixels at 300 pixels per inch). The only difference is the file size of the PSDs. Curiously, I was able to pull it off a week ago.
The PSDs were created as posters for an event and the specs were required by the print shop. Due to time constraints I decided to use the layers on them to be consistent with the theme of the event(same fonts, styles, pictures), altho each layer has a different animation(text from left while image from right) hence the two video tracks for each PSD.
Like I said, I was able to pull it off in the nick of time, say 45 minutes before the event (thanks for the mercury playback and GTX460). Problem is, I dont exactly remember what I did, I might have reduced the resolution (dpi or dimension) of one or two PSDs by a notch and left others untouched. Premiere crashed at the next video project so I can't find the right project file that worked, or it may have crashed before I could save after exporting. At the moment I'm just trying to figure out what caused the trouble so I can avoid it in the future.
I do realize that using Jpeg instead of PSDs wouldv made things simpler, but I didnt have the luxury of time to convert, recreate each layer as separate jpg, reposition in premiere all those 9 files. My main goal right now is knowing the limitations of premiere with regards to the hardware I have."
I guess I have to familiarize myself more with AE so I could be ready when the need arises. I try to stay away from it whenever I feel premiere could do the job or with the help of another application like photoshop or a plugin.
Thanks for the quick replies, it helps

Photoshop cs5 hangs on launch when loading brushes

Photoshop cs5 hangs on launch when loading brushes. I have to do a hard reboot and reset the preferences. In the past 2 days I have had to do this 3 times. I have the latest drivers. below is my hardware. I am also running lightroom. I did not have this issue until after I installed the latest updates from the adobe website. Does anyone have any information on a fix for this problem Thank You for your time.
Nancy Cuppy

That's interesting...and troublesome.
I did some research on it this morning and found it was happening dell computers (maybe because there are lots of Dells!) and there is no one answer, as there is no common connections.
Have you rebooted again after the f8>last known...step? Does it boot ok? One problem is that check disk did not clear after running and there is a fix for that.
Did your computer come with Win7 installed? If so, I would contact that computer's support and see what they say.
That it started ok in "last known" is apparently unique as I found no reference to that. Normally one goes to Safe Mode and see if it starts ok, and if it does, then steps to clear the restart problem can be implemented.
The fact that no problems showed up at the first check is a good sign.
I hesitate to offer any other solutions as there are several, including actual Registry mods but that I wouldn't do.
Perhaps others here who experienced this as well could jump in.

Photoshop CS5 Hangs on Layer Group name edits

Layer Group name edits are causing my PS CS5 to hang repeatedly. At first I thought it was the document I was working in, so I created a generic document, and was able to replicate the problem in the new document.
With a .psd open, in the layers pallete, I have a Layer Group (A) that contains multiple sub layer groups (B) which contain additional sub layer groups (C). So the hierarchy is a three level layer group. At the sub-most layer group (C) I need to rename the groups to "Three-set colors". Since I have fifteen groups that all need the word "Three" in their labels, it would be most convenient to be able to highlight the word "Three", copy to clipboard and paste. I type in the word "Three" in the layer group name (not in the properties insector) and highlight the word "Three". Thats when PS CS5 hangs, and I have to reboot my system to unfreeze Photoshop. Only Photoshop hangs, the system does not crash. This happens in both 64 and 32 bit, old or new docs.
The plugins I have are Mask Pro x64 (OnOne) and Sitegrinder x32 (Medialab), but they are not activated when the hang occurs.
Any ideas?
PS CS5 12.01 x64
Win 7 Ultimate
12 gb ram
i7 960 @ 320
ATI Radeon HD 5700
4x HD's

I wasn't able to reproduce the problem with either Photoshop CS5 32 bit or x64. That says there's something different about our systems, and that there's likely not a systemic problem in Photoshop.
Chris Cox, who replied above, is an Adobe Engineer, by the way.
I was able to replace parts or all of the names with, or insert the word Three in front of existing layer names.
Are you seeing any errors in your Windows system logs at the time the hang is occurring?
Have you updated all your software (e.g., video drivers, Windows Updates, etc.)?
-Noel

InDesign CS5 crashes during Packaging

OK. I searched and some people experienced this issue (InDesign CS5 crashes during packaging). Some said it was because of corrupted fonts.
So I tried replacing Adobe OpenType fonts which I know won't have any issue (Optima). But, it still crashes. I'm really out of ideas.
It crashes everything when the status dialogue bar says "Saving Document..." and then it just freezes there for ages. Then InDesign CS5 became "Not Responding".
Someone please help. At the moment I've been manually packaging. Frustrating!
I'm on Snow Leopard, 2011 i7 MacBook Pro, 4GB RAM and CS5 Design Premium.
Thanks.

John Hawkinson wrote:
Please do post the link, as Bob suggests, so others can benefit.
Anyhow, your crash is in the the Cooltype manager inside the Font Manager.
This definitely does point to a font problem. Most likely a corrupt font, but possibly a corrupt SING issue (oh boy...).
What is SING issue?
John Hawkinson wrote:
Anyhow, your crash is in the the Cooltype manager inside the Font Manager.
Huh?
By the way, the file was herited from previous job... and I didn't do the previous job. So, I didn't set up the file. I'm just updating it.
John Hawkinson wrote:
(oh boy...).
OK, your (oh boy...) is freaking me out.
John Hawkinson wrote:
Please try removing all non-system Fonts and restarting the computer, then trying the packaging again.
I wanna do a restore system font. Do you think that would do?
John Hawkinson wrote:
If not, try http://kb2.adobe.com/cps/408/kb408816.html.
Thanks for the link. Just realised it explained SING.

Packaging document in CS5 hangs or is extremely slow

I am attempting to package a document in CS5 to send to a client. However, CS5 seems to hang in the near the end of the process. It has been nearly 30 minutes now and the dialog box still reads: "Saving the document... Open Document 'document-title.indd' Has anyone else experienced this issue? Is there something I can troubleshoot? Could this be a font issue? Please help.

It was a font issue. Conflict with Apple's Helvetica Neue and my OpenType version. Read other threads and placing the OTF version in the InDesign Font folder solved this issue and packaging took less than 30 seconds.

InDesign CS5 Crashes when packaging

I am repeatedly getting the spinning rainbow with InDesign "not responding" when I try to package files for printing. Yes, they are fairly large, but CS4 handled files like this with absolutely no problem. I have checked the fonts, even purchasing a new set to replace a .ttf that I was using in the documents. Why would CS5 have trouble with something like this when CS4 handled it routinely. This is becoming a very serious problem. I would jump back to CS4, but I have misplaced the disks and
iMac 2.93GHz Intel Quad-Core i7, 27-inch - 16GB DDR3 RAM (just purchased to replace an older iMac that I thought might be the problem)
OSX 10.6.6
InDesign CS5 ver. 7.0.3.535

ezwind70 wrote:
I am having the same issue. Personally, I feel it should work without having
to go through all the steps mentioned above.
You are absolutely correct, it should. If it doesn't, it means there is something wrong with your file, not ID in general. If going through the steps fixes the file, consider yourself lucky you don't need to rebuild.
You didn't mention the version of ID that you are using, but make sure you have applied the latest patches. There were some issues with packaging (though I don't recall hangs as being one of them) in 7.0.0

Encore CS5 hangs when called by Premiere Pro CS5 using Dynamic Link

Need help from folks,
Have done so far:
1. unistall CS5 package , reinstall CS5 package Production Premium. Reinstall all updates. Still get the problem.
2. Problem seems to be pop-up screen do not accept any 'click' to input answer to Encore CS5
3. Premiere Pro CS5 working fine
Please help.
TT

Thanks again pointing out the Adobe CC Cleaner URL
When I said CCleaner previously, I was refering to a program that clean out garbages from PC (broken links, shortcuts, temp files, etcetera..)
But late on, I have found out Adobe CC Cleaner (for Creative Cloud and CS5, CS6...) for cleaning Adobe craps after un-install.
I just wish the hotline could mention it and not having me to swim to find out that tool does exists saving some precious time.
Here is the status and what I have done to fix the problem:
...yeah, I was shooting in the dark...
1. Uninstall completely Adobe Premiere Production CS5 (remove preferences)
2. Run Adobe CCleaner (choose "all")
3. Shutdown PC, reboot and Cleanup and Defragment C: drive
4. Re-install completely Adobe Premiere Production CS5 (all products)
5. Re-apply completely Adobe Premiere Production CS5 (all products)
       (note: for some reason, I need to do it three times to get the complete updates done, just retry and no changes between retry)
6. Result : PremierePro still working fine, still hangs on Encore
       (Encore dialog screen was frozen as before from the begining and I had to use "Window-Task-Manager" to "end-the-task" of Encore)
7.Conclusion: the problem is on the PC not AdobePremiereProduction
8. Decision: Restore previous checkpoint of Window-7 Professional components
9. Redone steps 1,2,3,4,5
10. The result is the same as mentioned in point 6 and the conclusion is the same as mentioned in point 7.
11. Ultimate Decision: Ground-zero style resfresh (see the follwoing steps)
12. Separate Data from Window-7 (Move out all data from PC and unplug all connected portable hard drives
13. Factory restore of Window-7 Professional using DVD-rescue (hard drive C: wiped out and reformatted)
14. Apply all Updates for Window-7 Professional (over 121 updates, over 700Mb and many shutdown-reboot)
15. Reconfigure Wireless for connecting to Internet
16. Re-Install McAfee Antivirus
17. Re-Install some usefull Softwares (Microsoft Office 2010 Professional, etcetera... Shareport for wireless USB Printer)
18. Lot of Canon and Sony Softwares not re-installed because not used and not needed for now
19. Clean install AdobePremiereProduction CS5 (no need to run Adobe CCleaner)
20. Apply all updates for AdobePremierProduction CS5 (result is intermittent and have to retry few times to get it completed)
21. Apply one by one updates for every single Adobe product to get it done\
22. Shutdown and cleanup C: drive and defragment C; drive
22. From now on, I am sure to have a FRESH an CLEAN PC with a CLEAN CS5
23. RESULT: AdobePremierePro-CS5 still working perfectly AS BEFORE
24. RESULT: AdobeEncore-CS5 standalone do not hang ANY MORE
      but get error on MICROSOFT VISUAL C++ ? (with no details and some question marks) new
24. Get message saying QUICKTIME not installed (with warning)
25. Okay, install QUICKTIME from Apple to please CS5
26. Shutdown PC, reboot PC just to be sure everything kick in properly
27. RESULT: same as in point 24 (get error on MICROSOFT VISUAL C++ ? (with no details and some question marks)
28. It's SHOOT in the DARK, ON MORE TIME, BABY
29. Focusing on MicroSoft Visual C++ component: Comparing Installed products between my OLD PC and the freshly factory restored one
30. The old PC has Microsoft Visual C++ 2005,2008 and 2010 (both x64 and x86)
31. the new PC only has Microsoft Visual C++ 2008,2010 (both x64 and x86)
32. Decision : Install Microsoft Visual C++ 2005 (both x64 and x86) (trying to have same softwares on both PC)
33. Reboot PC after install
34. AMAZING RESULT: Adobe-Encore-CS5 is functionning OKAY
35. Testing time: I created a very small project in AdobePremierePro-CS5 and I was able to DynamicLink to Encore-CS5 and I was able to create on disk a DVD
      and I was able to play that DVD
36. DID I DO ALL THOSE STEPS FOR NOTHING, WHY IT WAS SO COMPLICATED,
      I WILL TEST IT AGAIN WITH MY BIG PROJECT (76 Ggis and 1 hour 18 minutes Blu-Ray) sometimes this week
     I SPENT TOO MUCH TIME TROUBLESHOOTING AND I AM LOOSING MY CREATIVITY (....LOL...)
      BELIEVE ME, I AM EXHAUSTED AND NEED SOME REST.
37. The End

CS5 hangs with smart text reflow during scripting

Hello,
I have a batch script that opens each input file in a folder one after another and saves them as indd and pdf.
Now I have run across a problem.
The script opens the input document (a special xml format for our plugin, this opens one InDesign template and places some content into a specific text frame), then run preflight to check if there are overflows etc. and then saves the content to indd and pdf.
The input template has smart text reflow enabled, with adding new pages at the end of the document and deleting empty pages because I do not know how much content will be placed.
I have some strange issues:
In ID CS4, the script runs fine, but some times I got preflight errors for some documents (different ones on each run). If I open the documents afterwards, it seems the smart text reflow did not run before the script saved the indd (and so preflight found an text overflow).
However in CS5, InDesign hangs at some time during the script - windows task manager says it is not responding. This happens at a random file (not the same each time), the first ones before came out as expected.
Because of the preflight issues in CS4 I have made a test and created a new template with disabled smart text reflow and already added the maximum number of pages for my content. Now the script runs fine in CS5 (without hanging). But this way I have emtpy pages I do not want.
My assumption is, that the smart text reflow does run some sort of asyncronous and gets in the way of saving/exporting to pdf the file. A "$.sleep(5000);" after opening/placing does not help either.
Is there any way in scripting to force the smart text reflow or to wait for it until it is finished?
Below is the relevant part of the script.
Has anybody a solution or workaround?
Best regards,
Ingo
// process documents
for(var i = 0; i < alldocs.length; i++ ){
try{
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    var currentDocument = app.open( alldocs[i],true);
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    currentDocument.recompose();
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    // process the document with the selected profile
    var process = app.preflightProcesses.add(currentDocument, Settings.preflightProfile);
    process.waitForProcess();
    // get the results
    var preflightResults = process.aggregatedResults;
    // each report is in the [2]-Array. First condition prevents NullPointer-Errors
    if((preflightResults.length > 0) && (preflightResults[2].length>0)){
      logLine(alldocs[i].name + ': Preflight problems');
    // save as InDesign
    var indesignFile = new File(Settings.outputDir.fullName+'/'+alldocs[i].name.replace(RegExp( '\.[^\.]{1,4}$' ), '.indd' ));
    currentDocument.save( indesignFile );
    // Export as PDF
    var pdfFile = new File(Settings.outputDir.fullName+ '/'+alldocs[i].name.replace(RegExp( '\.[^\.]{1,4}$' ), '.pdf' ));
    currentDocument.exportFile(ExportFormat.pdfType, pdfFile , false);
    currentDocument.close();
catch(err){
    // if there was a problem, note filename to display later
    logLine( alldocs[i].name + ': Errormessage was "' + err.description + '"');

Well.. it works. It's a ugly cludge, but at least it works. I'm posting a snippet of code, because i'we seen a lot of threads on the same subject, and maby someone else will find it usefull.
// save old recompose and set new one
      var myOldSmartText = app.activeDocument.textPreferences.smartTextReflow;
      app.activeDocument.textPreferences.smartTextReflow = true;
      app.activeDocument.textPreferences.addPages = AddPageOptions.END_OF_STORY;
      app.activeDocument.textPreferences.deleteEmptyPages = true;
      //find docType headers and apply keep
      app.findTextPreferences = app.changeTextPreferences = NothingEnum.NOTHING;
      app.findTextPreferences.findWhat = "<docType:TaggedRTF>";
      app.changeTextPreferences.startParagraph = StartParagraph.NEXT_ODD_PAGE;
      myStory.changeText();
      //fix tables
      if (myStory.tables.length) {
/* long code to process tables, not interesting
     //process style rules
/* long code to preformat text, add/remove space after headings, lists, blocks etc.
      // save old preflight options, add new ones
      var oldPreflight = app.activeDocument.preflightOptions.properties;
      app.activeDocument.preflightOptions.preflightOff = false;
     // wait a maximum of 40 second for the preflight process. Before it runs, the (not so)Smart Text Reflow should kick into action.
      app.activeDocument.activeProcess.waitForProcess(40);
      //stop preflight for a bit more performance?
      app.activeDocument.preflightOptions.preflightOff = true;
      //now check if story overflows? (maby you have a very large cell in a table? some wierd keep options? bad things happen
Can i mark my own answer as correct?

Media Encoder CS5 hangs during render

I've created a project in Premiere Pro CS5 (64-bit) on Windows 7 Pro x64. It's 28 minutes long. When I try to render it in Media Encoder CS5 (to YouTube Widescreen HD), it gets about 2/3 of the way through and then stops. It doesn't close, it just freezes. Not always at the same place (I've tried four times). If I click on Stop Queue, it asks if I'm sure and when I say Yes (click on "No," actually), it hangs and Windows presents its "Close the program?" dialog, followed by a dialog saying, "PProHeadless.exe has stropped working" and asking if I want to close that, too. I say yes and return to the desktop. I modified the render to VBR 2-pass from VBR 1-pass, to see if it would at least get through the first pass without hanging, but it didn't.
I've created dozens of projects with these tools, most shorter but some longer, and have never had this problem. Any suggestions? Thanks.

Hi Michael,
Sorry to hear you're having problems with Adobe Media Encoder. I'd like to get some more information about the problem so I can better understand your workflow, and potentially try to recreate the problem. For what it's worth, I often import files of different resolutions without any problem, so I want to find out what's different about how you're using AME.
Apologies for the long list of questions; the small details can be important.
-- After you import the first file, what else do you do in AME? Change the preset? Change the settings? Change the output destination?
-- What are the properties of the files that are causing the problem? You said it happens on "non-standard" files, but can you describe the specifications for one or more files that cause the problem? Please include file type, length, frame rate, frame dimensions, field order (if applicable), alpha mode (if applicable), and audio type and rate. If you know more the bitrate, both video and audio, that would be nice, too.
-- If any of the files are small enough, could you post a couple online that I could try on my machine?
-- How were these files generated? What application created them?
-- Where are the files stored? A local drive, a network drive, a removeable drive (USB or Firewire), etc.?
-- Which Adobe application or suite do you have installed? AME a limited set of options if you're using Flash or Web Premium compared to Master Collection, Production Premium, Premiere Pro, or After Effects.
-=TimK
-=Adobe Media Encoder QE

CS5 Hangs on Package

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