CS5 Hyperlink Issues

Is anyone else having issues with the Hyperlink for chapters in eBooks? I have "created a new Hyperlink Destination" in the chapter, then assigned the appropriate destination in the table of contents. However, when I convert to ePub and display the TOC in ADE, it will not allow me to go to the various chapters in my book. Thanks!

This is a known issue in CS5 hyperlinks across documents get dropped in epub and PDF export.

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CS5 install issue? only appears to be a frame instead of filling the scree on Mac osx

CS5 install issue? only appears to be a frame instead of filling the screen on Mac osx
When I click on the middle it takes me back to the desktop

Hi,
I would recommend posting this query in the Adobe Photoshop forum.
You will get a specific response relevant to this question.
Thanks

Hyperlink issues in InDesign CS5 and CS6

This might be obvious, but it's driving me insane. I'm highlighting text and linking to external URL's from InDesign. In InDesign it seems to keep rewriting the hyperlinks? When I highlight and change it to a specific URL, I'll highlight another one and then the previous hyperlink goes to another URL in my hyperlinks list? Does this make sense? Anyone else have this problem? I'm just trying to build a resume and link to websites. Microsoft Word does this fine. Any help would be greatly appreciated.
Thanks,
Gerry

Works fine for me, might be the process of how you create the links. My process is simple, I highlight the text "One", and then in the URL: box type in the website then hit return when done.
Thinking this thorugh some more, I believe you may be not selecting the entire hyperlink use "Go To Source" to select the link entirely.

Hyperlink issue in PDF

Hi Folks,
I am crashing my head under this issue but no luck.
I had some hyperlinks in my indesign CS5 document which have a shared folder destination for hyperlinks in page items. Now if I tried to jump to destination from Indesign document it directs me at correct folder so far so good but as I export this document to PDF and in PDF if I try to click on the link it directs me at browser and obviously alerted that URL not found.
Is there is some work around to fix this discrepancy or this a bug of Indesign CS5.
Thanks
Mac

Thanks for quick reply,
I've patched my Indesign to latest patch. Hyperlinks destination is in folder itself not prompting to open any file (e.g. \\\\tewaveserver\\source).
while opening in Acrobat, It addes the path PDF file is saved (e.g. /C/productpdf\\tewaveserver\source) where "/C/productpdf" is the path where PDF is saved.
I saw one relative thread to forum and unchecked the option in PDF preferences->internet->Display PDF in browser. though it stoped now browsing link in internet but still not opening respective folder also.
Mac

Hyperlink issue in Smartform PDF

Hi All,
I am facing below issue with Smartform after it converted to PDF. The PDF file has below link
(http://www.vocakiri.co.uk/_assets/media/StandardTC3_(including_REG_31_Requirements).pdf) in footer window.
But when i am selecting the hyperlink it is getting truncated as "http://www.vocakiri.co.uk/_assets/media/StandardTC3_" .it opens window with truncated
web address which leads to error.
could you please let me know what is the problem or is there any note need to be applied.
Thanks and Regards,
Prasanna B

Hi Prasanna B,
See thread http://scn.sap.com/thread/1819587.
You can try using the callback method described in the following Notes:
622718 - SF Web Forms: Callback for the URL format
707931 - Web Forms: Incorrect URL address with the HTML output
You can get a different title of the link by using a kind of user exit for the URL processing, which is described in Note 622718.
You must create your own function module with the following interface:
*" CHANGING
*" REFERENCE(DATA) TYPE TTXCTOKEN
Data: i_data type STXCTOKEN,
(see note 622718; TTXCTOKEN is an internal table of type STXCTOKEN)
Now when you call the function module of the Smart Form, you should fill the parameter OUTPUT_OPTIONS-URLCALL with the name of the new function module. As a result your function module is called, when the URL is processed by the Smart Forms composer.
This method allows you to use a shorter alias for a longer URL link.
Regards,
Aidan

Image hyperlink issues in PDF creation using Acrobat 9.0

Hi All,
I am using Acrobat 9.0 Professional for creating a PDF of a web site hosted on my local IIS server. All the web pages contain:
           1. A single large image and some description text.
           2. Few hyperlinks mapped to the various areas/locations of the image. The hyperlink is visible when user moves the mouse cursor to that specific area/location on the image.
These hyperlinks work correctly when the web page is viewed in any browser but when the web site is converted to PDF, we observed the following problems with the image hyperlinks:
     1. The hyperlink area (rectangular) on the image is shifted from its original position.
     2. The hyperlink area (rectangular) on the image grows bigger than its original size.
(The original position and size here means the position and size of the hyperlink as on the web page respectively).
Surprisingly these issues do not occur if a PDF is generated of the same web site using Acrobat 8.1.0 Professional.
I searched the Adobe website for any service pack/updates that could resolve this issue in Acrobat 9.0 Professional but could not find any.
I will be really thankful for any help provided.
Regards,
Santosh.

In my case it's with .puz files, which are crossword puzzle files used by sites like the New York Times and read by the application AcrossLite. I went into preferences and tried to change the action for the file type from "Save File" to AcrossLite but it would not take. Set it instead to "Always Ask" and then in the dialogue box selected AcrossLite and "always do this" and it gave an unknown error.
This is FF 4 on a Mac.

Photoshop CS5 Droplet Issues

So I have to pose this question to you all since we are having a rather massive problem at my work here with this. The company I am working for is a large automotive restoration parts company and we have 7 full vehicle catalogs. Here is a bit of the explanation to what is we are doing.
Basically what is happening is that we use droplets to convert images to CMYK profile for our printer, create a web jpg and thumbnail and place it in the appropriate folder for being transferred to our database. The action we are using for this is as follows.
Save For DB and Web
Save- to a location on our server
Convert Mode- RGB for web
Image size- to reduce the size for web
Export- as jpg for web
Image size- reduces size for thumbnail image for web
Export- adds _thumbnail behind part number
Close
We have 5 different droplets that do basically the same thing in the end. Our work flow here is nothing special but here is now it work. All images are placed on a server(Apple server running Snow Leopard Server 10.8.6) for use in our catalog(linked in to Indesign) all as EPS. For the web jpgs the images are transferred into a large folder which once a week or so we run a bulk loader in our database software for use with our website. Images are transferred to the web server and all is deleted once it database has the image imported.
Now here is the problem. Randomly the droplets will not make one or more of the files when it runs. Most of the time it is perfect and has no issues. Sometimes it will create the EPS and not the jpgs, other times it will create only the thumbnail and others just the EPS and web but no thumbnail. It is just random and across 5 different droplets(only difference between them is where the EPS is saved to, the jpgs are saved to the same place in all of them). We recently updated all the droplets to CS5 .app extension as before we though the issue was because we were running CS3 created droplets but the issue has not changed. I am running them on both an iMac and Mac Pro, both running Snow Leopard 10.6.8 and they both have this issue. I am running the latest version of CS5 with all updates(have CS6 on order and will be trying that shortly). No once else has this issue like I do but I am running the most images on the droplets to place in the database so I think that is why I am seeing the most errors. One of my former coworkers was having this issue for years before I worked here and he was having them until his last day here. I am at a loss but I have a feeling that it has to do with the Apple Server that the department is using. I am not an apple fanboi at all and dislike using apple products but it is what I have to do in order to get work done so I continue to do it. So unless the computer knows I dislike it and is doing this as a form of revenge it has to be something. I personally think it is the server but I wanted to though out there to see what others think it could be.
I decided to make new droplets from scratch and have them saved onto a difference server as well as the original to see if it is a server. The second server that I am saving to has been perfect, while the normal server that is supposed to be is having issues. The server is the same controller, but has different RAID banks. The second server is limited access to only me and the other photographer I work with and is just a backup server.
Anyone have any ideas on what is going on or has encountered this issue before?
Nick

Yes, open a raw file with Photoshop's Camera Raw, then move the sliders around - e.g., Shadows, Highights, Blacks, Whites, to bring the extreme parts of the exposure in.
It's surprising what results can be gotten from a single raw file:
Several examples:
JPEG From Camera:
Processed Raw File:
JPEG From Camera:
Processed Raw File:
-Noel

Photoshop CS5 HDR Issues

Hi,
I've been using HDR with Photoshop CS5 for quite some time, and I'm now switching to CS6, but am having some troubles that I've never had before.
Here's a rundown of what's happening. First, I go to file -> automate -> merge to HDR
I then make the changes to gamma, exposure, etc. I leave the 16-bit and local adaptation alone; I've never changed any of that before. Someone mentioned how that could be an issue, but I never adjust any of that. After making the desired edits of colors, exposure, etc., I hit process. I'll show here what I get in the "preview" window where all of the work is being done, and then what the end result is.
Preview window:
What it comes up with after:
Any thoughts or ideas would be greatly appreciated!

Yes, open a raw file with Photoshop's Camera Raw, then move the sliders around - e.g., Shadows, Highights, Blacks, Whites, to bring the extreme parts of the exposure in.
It's surprising what results can be gotten from a single raw file:
Several examples:
JPEG From Camera:
Processed Raw File:
JPEG From Camera:
Processed Raw File:
-Noel

Exporting PDF files on CS5 - hyperlinks to URLs only work for first page

I'm new to InDesign and am working through the "Classroom in a Book" training workbook for CS5, I 've got to lesson 14 and have found that when exporting to PDF (interactive) format, the hyperlink to a URL only work for the first page of the document.
I made my own document with links on multiple pages, and the same thing happened. I followed the lesson to the letter (3 times!)
I also tried setting up individual links for individual pages and that did work, so how do I get one piece of text to link to one URL on multiple pages of a document (ie on a Master page) ???

Thanks Peter, I've actually got CS5.5, so I presume this patch is already updated on this version, because when I tried the 7_0_4 patch it wouldn't run; giving the message: "Some updates failed to install, and "update is not applicable". So I tried the latest update: 7_5_2 patch, but I'm still experiencing the same problems with hyperlinks not working from the Master pages.

CS5.5--Issues with audio from imported avi's & issues exporting

To Start, my laptop:
CPU: Intel® Core ™ i7-2330QM CPU @ 2.00 GHz
CPU Clock Frequency: 2.00 GHz
System Memory: 8 GBytes
Cache Memory: 1 MBytes/6 Mbytes
Manufacturer: Sony Corporation
Model name: VPCF226FM
BIOS VERSION: R1190V#
OS Version: Microsoft Windows 7 Home Premium
ME Version: 7.0.10.1203
System Type: 64-bit Operating System
I downloaded the 30-day free trial of Premiere Pro CS5.5 with all updates. To play with the program, for my own personal amusement, I wanted to edit together pieces from a bunch of avi videos that I know to play properly outside the program, tested on more than one computer.
At first, importing the files seemed to be no problem, making subclips as I went along.
However, as I continued to import files, there began to be a sound issue--sometimes the sound not being present till I was 1/3 of the way through the clip, sometimes the sound seemingly playing catch up with audio that should be earlier in the video appearing later, sometimes the sound wouldn't come up at all, and still other times I'd be, for example, on video 5 when pieces of audio from video 2 would start playing over the current video.
I initially thought it may just be a memory issue, working with many large video files.
But later, when I went to edit the subclips I made, I found that many of them no longer had sound, even if they did when I initially subclipped them.
Weirdly, in the timeline, there is no consistency, as clips will appear in the video track but only some show audio tracks too. But those with audio tracks don't always play audio and those that show NO audio tracks at all actually do play audio sometimes. Also, those that show audio tracks and don't play them sometimes will show waveforms, sometimes don't. A clip with no waveform may not play 95% of the time, but then occasionally will suddenly have the waveform and play a couple times before reverting back to no audio.
A suitable solution for this personal amusement project would just be to drop a new soundtrack over the thing but, before I even got that far, I tried exporting as avi's and mpeg4's but then get error messages such as:
Premiere Pro has encountered an error.
[..\..\Src\Win\WinFile.cpp-785]
Error compiling movie.
Unknown error.
In case it was a memory issue, I tried starting a new project, only importing 2 videos, but had the same audio and exporting issues.
I'm getting really frustrated as I spent a lot of time importing/subclipping and then even more time prepping before that.
For those who are bound to ask, while new to Premiere, I'm not a novice with editing. I've used Final Cut Pro at work for many years (without such issues).
Thanks for your help.

You might start at http://www.xvid.com/
Tools to Convert to DV-AVI http://forums.adobe.com/thread/415317
Convert http://premierepro.wikia.com/wiki/FAQ:How_do_I_convert_my_files%3F
Convert SD (Standard Definition) files to DV-AVI Type II with 48KHz 16-bit Audio
As well as the links just above, use Google to find conversion software
I have NOT used the products below, I only forward due to other mentions... so YMMV and all the usual disclaimers... check the links and read to find out if one of the products listed below will rip or convert the files you have to something you need for editing
http://www.corel.com/servlet/Satellite/us/en/Product/1175714228541#tabview=tab0
http://www.womble.com/products/mvw.html
http://www.magix.com/us/movie-edit-pro/ plus $5 Ship
http://www.nchsoftware.com/prism/index.html
http://www.videoredo.com/en/index.htm
http://www.daniusoft.com/media-converter-ultimate.html
http://www.deskshare.com/media-converter.aspx Digital Media Converter
http://www.topsoftwareol.com/product/Video/Video_Converter_Standard.html
http://www.erightsoft.com/SUPER.html Multi-Converter <-- supposed to be very good
http://download.cnet.com/FreeStar-Free-Video-Converter/3000-2194_4-10854990.html
http://www.videohelp.com/tools/XviD4PSP

Illustrator cs5 selecting issue in mountain lion

I'm having a strange issue using illustrator cs5 after updating to mountain lion. I have a line of text that I rotated and copied several times so it resembles an asterisc shape * (3 lines of type fanned out over a central point). When I select 1 line of type, 2 or more lines are selecting. It happens even if I try to click in an empty area of the file (white space). The kicker is that it even happens in outline view (even in the white space). Any help is appreciated.
Thanks

Not sure what is happening, but a workaround might be to put each line of type on its own layer, then lock and/or hide layers you don't want to select.
DS

Hyperlink issues in Converted Project

I've just recently upgraded to RoboHELP Version 8 to get a better results on the the full text search in WebHelp (the output of our choice). The conversion appeared to go great and I've been happily working away on new content.
As our developer is still changing screen names etc in the development cycle of a new product, I have been using variables for all screen names so that I only need to change the value in one place when they come up with yet another U-beaut name for the screen. Quite often I would also insert a hyperlink over the variable to another topic.
Unfortunately, when I had to revisit one of my existing topics I've found that any hyperlink that has been inserted on top of a variable in a table or drop-down seems to have been lost. This means that nearly 75% of my hyperlinking has gone west!
Has anyone else experienced problems in this area? I did try searching to problems with Version 8 which brought to light a couple of other little issues that I'll keep an eye on but couldn't see any queries about variables and hyperlinks.
Regards from sunny Brisbane (Queensland, Australia).

Hi Kathy
Indeed sometimes working with variables can seem pesky!
My initial thought pattern upon reading your issue was that RoboHelp 8 supports formatted variables. This means that your variable may contain a hyperlink. w00t!! Then I had a big ole Homer Simpson style D'OH! moment and smacked myself on the forehead as it occurred to me that if you did that, it would certainly work and preserve the hyperlink but ALL instances of the variable would share the same link destination. And that's likely not the case, eh?
I just tested this action with my version 8 and found that RoboHelp HTML seemed to work fine to place a hyperlink over a variable. I closed the topic and reopened and it left things intact. I closed the project and reopened and it left things intact.
Naturally this causes questions to be begged:
How exactly are you creating the links?
How exactly are you testing to see that the links are failing?
Cheers... Rick
Helpful and Handy Links
RoboHelp Wish Form/Bug Reporting Form
Begin learning RoboHelp HTML 7 or 8 within the day - $24.95!
Adobe Certified RoboHelp HTML Training
SorcerStone Blog
RoboHelp eBooks

Acrobat and InDesign CS5 file issue

Hi everyone...
My issue is that Acrobat won't or can't convert InDesign CS5 files. It opens Illustrator and Photoshop and converts them to pdf's but not InDesign.
I've tried everything. I've even tried Adobe tech help. No luck. It was a relatively easy procedure in CS4, not to mention a time saver.
Is there someone that knows how to resolve this? Please help as I'm desperate to avoid having to convert all my InDesign files one at a time.

Hi Matthew-
Our workflow often involves combining multiple IND files into a pdf. With CS4, we merely opened acrobat, clicked "Merge Files into a Single PDF" and dropped in the indesign files we wished to combine. Presto- we had one PDF with all IND files put together without having to go through indesign.
In response to your post, I only have CS5 installed, and it seems as though Acrobat doesn't recognize ID CS5 as a program at all. I believe I am current on all InDesign and Acrobat 9 updates to date - I'm running InDesign7.0.2 and Acrobat 9.3.4.
When trying to open IND files through Acrobat, Acrobat launches and gives an error message that states: "Please select a file created by an application that resides on your computer."
Acrobat can't call InDesign CS5 to open at all. Could this be because Acrobat was not updated along with the CS5 suite and therefore doesn't recognize the new CS5 Indesign files?
I read another blog that mentioned it could be a registry problem- they ran CCleaner and ran the registry fix. Then uninstalled and reinstalled both Acrobat and Indesign. What are your thoughts on this method? It's hard for me to try this on my own, as it requires an administrative login- our IT department has us locked out. I would like another opinion before I ask them to help.
Do you forsee a fix from Adobe in the future?
Thanks for your help!
-Julie

[VB][CS5] Hyperlink on Rectangle problem - urgent

Hi there,
I got the a problem with VB and CS5. I try to do something like that:
Dim mInDesign As InDesign.Application
Dim mPub As InDesign.Document
Dim mHyperlink As InDesign.Hyperlink
Set mInDesign = GetObject("", "InDesign.Application.CS5")
Set mPub = mInDesign.Documents.Item(1)
Dim mRectangle as InDesign.Rectangle
'REM - rectangleID is a Long parameter for this function and is a valid rectangle ID
Set mRectangle=mPub.Rectangles.ItemById(rectangleID)
Dim mHysperSource As InDesign.HyperlinkPageItemSource
Set mHysperSource = mPub.HyperlinkPageItemSources.Add(mRectangle)
Well, the bold underlined line of code creates error 13 - type mismatch!
No mather what I am trying to use mRectangle.AllPageItems.Item(1), mRectangle.PageItems.Item(1), mRectangle.AllGraphics.Item(1) - still no success
Watching the variable shows mRectangle as Variant/Object/Rectange and mRectangle.AllGraphics.Item(1) as Variant/Object/Image
The Image is a JPEG Image....
Any suggestions how to get Hyperlinks working with Rectnagle? (I cannot use TextFrame with InsertionPoint... it is Rectangle and I cannot change it)
Regards
Jarema

I'm no VB expert, but what happens when you change:
Set mRectangle=mPub.Rectangles.ItemById(rectangleID)
to:
Set mRectangle=mPub.PageItems.ItemById(rectangleID)
Harbs

Hyperlink issue CS6

Hi all,
i need help! hoping someone out there can assist. I am working in CS6 on a PC. I've been creating files with active hyperlinks in Indesign, and then making pdfs from these. Up until yesterday, these were all working fine. Here's what happened yesterday... my company replaced my hard drive completely. Last friday I was having general issues, so they formatted a whole new drive for me and swapped it out yesterday, rebuilding my profiles etc. Now for some reason, none of the links work in ANY of the files I created previously (and there are a LOT)... and when I go into the Indesign files the hyperlinks are showing broken and have basically disappeared in the links panel... I'm not quite sure what has happened, but I know it's something with my machine or settings, because when I copy the items with the links out of another file that someone else created (that works fine) and place them in MY indesign document and then try to create a pdf again, the links mysteriously don't work again. Has anyone seen this happen or have any ideas??? I've tried looking into my preferences but they seem fine. Our IT Dept. does not know anything about the software itself. I would greatly appreciate any assistance. Thank you in advance.

I don't want to sound diplomatic but honestly I have no idea when the fix will be rolled out for this bug.
I know that engineering team is working on it and the bug is under review.
The workaround for now suggested by them over the bug is :-
""The current workaround for the same could be to use the Panel to enter the URL and not the Hyperlink Dialog.That is if we write the URL in the URL field available in the Panel and hit return to apply the URL this problem does not occur.This problem only occurs if we Open the Hyperlink Dialog to apply the URL ""
Would appreciate if you bear a bit longer.

CS5 Hyperlink Issues

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