CS5 illustrator can't save file

Hi,
I have been using CS3 illustrator for the past few years and a month ago I installed CS5 in addtion to CS3, meaning that I have both softwares in the system. Yesterday I decided to uninstall the CS3. Everything went fine. But after that when I used CS5 again, it couldn't save my files. (The files were modified with CS5 in the past month, not with CS3.) I have then uninstalled CS5 and reinstall CS5 again. Problem persisted. I also tried uninstalling that and Install CS3, and then CS5 (similar to the situation at the very beginning, which worked fine), problem persisted.
Can somebody help me out of this? I don't want to recover my laptop to the factory settings and install all software again.. my presentation is coming in a week.. can't afford that..
I am using Windows7
Thanks
Dennis

This could indeed be a permissions and ownership problem.
As far as the file type being generic you might be able to correct this in the properties panel by selecting one file and then make sure that all such similar ai files open in Illustrator but if Illustrator is already listed as the app to open the file then the directory is probably had its permissions change to read only yu will also have then manually change the permissions in the for any directory in that path to the file to read write for all users.
If this does not work then create a new user log into that user and see if that allows you to save the file.
I am wondering when you installed or uninstalled you didn't by any chance have virus protection or a firewall active? Because either of those type of applications can alter the permissions in an effort to protect your system from an intruder.

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