CS5 Illustrator Crash, no error message
You seem to get a million posts like this in the forums, but I can't seem to find my exact problem on here, so here it goes:
I just installed Adobe Creative Suite 5 on my computer which uses Windows Vista. Every program included in the package works just fine, Photoshop, Flash etc. For some reason, Illustrator always crashes. It finishes loading and then after a few seconds it just shuts down. No error message, no nothing, just disappears. What is going on?
Hi,
Do check event viewer in control panel/administrative tools for errors when AI crashes like that.
-Anirudh
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lightroom has crashed with error message 'error reading from its preview cache' - this happens every time i try a launch it. I have looked a forum to repair the fault. there are different recommedations.can you tell me step by step how to recify this problem. i can not find ircat ir data etc in the programme files. Thanks
robmac76 wrote:
can you tell me step by step how to recify this problem.
Yes:
Step 1: Delete the preview cache.
That's it!
So, the trick is to find the preview cache.
This document gives location:
http://helpx.adobe.com/lightroom/kb/preference-file-locations-lightroom-41.html
To be clear: it's a folder in with your catalog and you want to delete the whole folder but nothing else.
If your catalog file path is "X:\My Catalogs\My Catalog.lrcat", then the preview cache "folder" will be:
X:\My Catalogs\My Catalog Previews.lrdata
So the trick is to find your catalog file, and since Lr won't open your catalog and run, you can't use it to find out.
But you should be able to find it by searching your disks for *.lrcat files - do you know how to do that?
Which OS?
If you know the name of the catalog it will help, but also: it's probably NOT in with your program files.
UPDATE: The above-mentioned document gives default name and location for preview cache, so if you haven't overridden the default, it should be right where that document said it would be - is it? (of course you need to know your user name too, but presumably you do, no?).
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When starting CS5 I get an error message
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Illustrator CC 2014 error message definition
When attempting to save an .eps file in IllustratorCC 204, I get an error message "can't save error ID:-50". Can you tell mw what it means and how I can rectify it?
I think TrueType. MyriadPro.
I have never had this problem with the previous version.
The problem is only in Illustrator.
Op 29-jan.-2015, om 16:13 heeft Monika Gause het volgende geschreven:
Illustrator CC 2014 error message definition
created by Monika Gause in Illustrator - View the full discussion
Which font is it, kaartlook? What kinf of font - TrueType, OpenType, PostScript?
Did you check the font?
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I have Adobe Illustrator CS5 Runtime C++ Library Error Message
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Suggestions for reinstalling Dreamweaver CS5 on Yosemite without error message?
Hello,
I recently uninstalled my Dreamweaver CS5 because it wasn’t working properly after upgrading to Yosemite. It would start up and then freeze so I would have to Force Quit. I am trying to reinstall it but I keep getting an error message. I’ve looked at the following articles to try to get it to work. I’ve tried installing in a different folder than the Applications folder, renaming the ‘Adobe’ folder in the Applications folder and changing read and write info. I looked at the log files and I was getting the DW063 and the DF037 errors.
http://helpx.adobe.com/x-productkb/global/installation-launch-log-errors-creative.html
http://helpx.adobe.com/creative-suite/kb/error-exit-6-exit-7.html#main_OSX
http://helpx.adobe.com/creative-suite/kb/troubleshoot-install-logs-cs5-cs5.html
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Nancy O. -
CS5 - ILLUSTRATOR.EXE - Application Error
Good Afternoon,
I'm getting an error after installing illustrator (CS5) on a pc the specs are below:
Dell Optiplex 745
CPU Dual Core 1.86ghz
RAM 2GB
HDD 80
Illustrator Error Message:
Illustrator.exe Application Error:
The instruction at "0x0aa8a8dc" referenced memory at "0x000b0000". The memory could not be "read"
Click ok to terminate the program
Click on Cancel to debug the program
I've already reinstalled the program to see if that would work but no change.
Any help I can get with this issue would be greatly appreciated.I had that problem too for awhile but I ran ccleaner and that got rid of it.
Heres a link if you don't have it.
http://filehippo.com/download_ccleaner/
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Illustrator CS6 Constant Error Messages
Hi guys,
I purchased CS6 about 5 months ago now. And for the last 3 months I have been getting constant Error 16 messages when trying to start up the program. It has become a vicious cycle of uninstalling, deleting all my adobe products, then deleting all of my adobe file folders under the C: drive, App data folders, and my User folders, then having to reinstall everything. I have been doing this consistently for 3 months and it's getting to the point of seriously disabling my workflow and costing my business way to much time. I even now today had a new problem arise. When I reinstall Illustrator and enter my serial number during the installation process it accepts it and installs fine. But when I open up Illustrator it prompts me that my trial has expired and to enter in a serial number. So I enter in my serial number again and then it works for a bit. If I close the program and reopen it literally 5 minutes later it Error 16 again.
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Classic Freezing & OSX Illustrator crash with error 37
Recently forced into using Tiger as the newest G5's will no longer run 10.3.9.
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Cheers,
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Did you reinstall after updating to Yosemite? That is normally recommended.
Apart from that, many have serious difficulties running CS4 with Yosemite at all.
Has the combination been running successfully, before the issue?
If so, you may have a look at the list; the most likely relevant parts of 5) are items 1) and 11).
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If possible/applicable, you should save current artwork first, of course.
1) Close down Illy and open again;
2) Restart the computer (you may do that up to at least 5 times);
3) Close down Illy and press Ctrl+Alt+Shift/Cmd+Option+Shift during startup (easy but irreversible);
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https://helpx.adobe.com/illustrator/kb/preference-file-location-illustrator.html
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Even more seriously, you may:
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How to open an InDesign CS5 file in CS4 - error message.
I worked on a file in Mac's OS Adobe CS5 InDesign
at school; emailed it to my home address; tried to open it in Windows
XP Adobe CS4 (I've done the same thing with other InDesign
files recently without problems) and received the following error message:
"Cannot open "file name". Please upgrade your plug-ins to their latest versions, or upgrade to the latest version of Adobe InDesign." To the left is a list of 18 (!) plug-ins.
Of course when I click "OK" I'm sent back to a blank .indd screen.
Solutions? Suggestions? More info needed?
Any and all assistance will be appreciated.
phishnet1Thank you, Scott;
I'll give this a try when I return to class on Thursday. I am puzzled that other InD CS5 files have opened in CS4 after a message that "some data may be lost" - which I have clicked "OK", edited the file and emailed it back to school to open in CS5. Oh, well, if this works I'll use it on all the CS5 files that I create in class.
I appreciate your email.
Sandra -
Deleting ...plist in preferences does not help.
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ERROR:
Process: iPhoto [1774]
Path: /Applications/iPhoto.app/Contents/MacOS/iPhoto
Identifier: com.apple.iPhoto
Version: 9.4 (9.4)
Build Info: iPhotoProject-701064000000000~1
Code Type: X86 (Native)
Parent Process: launchd [155]
Date/Time: 2012-09-21 15:36:54.350 +0200
OS Version: Mac OS X 10.7.5 (11G56)
Report Version: 9
Interval Since Last Report: 3442 sec
Crashes Since Last Report: 3
Per-App Crashes Since Last Report: 2
Anonymous UUID: 5D694FAE-C51A-4FCF-A618-8BDABD14CE91
Crashed Thread: 0
Exception Type: EXC_BREAKPOINT (SIGTRAP)
Exception Codes: 0x0000000000000002, 0x0000000000000000
Application Specific Information:
dyld: launch, loading dependent libraries
Dyld Error Message:
Library not loaded: /System/Library/PrivateFrameworks/CoreMediaIOServices.framework/Versions/A/Core MediaIOServices
Referenced from: /System/Library/PrivateFrameworks/CoreMediaIOServicesPrivate.framework/Versions /A/CoreMediaIOServicesPrivate
Reason: image not found
Binary Images:
0x6b000 - 0xd51ff3 com.apple.iPhoto (9.4 - 9.4) <F93E0BFD-084D-36FA-8F06-60F7045494D0> /Applications/iPhoto.app/Contents/MacOS/iPhoto
0xee4000 - 0xfc4fe7 org.python.python (2.6.7 - 2.6.7) <61DBA92A-C39A-3A52-86F2-59CF9D310CB4> /System/Library/Frameworks/Python.framework/Versions/2.6/Python
0x1011000 - 0x1018ff7 com.apple.PhotoFoundation (1.0 - 1.14) <8D414769-F436-3CB8-9DC1-71DE1B2133F0> /Applications/iPhoto.app/Contents/Frameworks/PhotoFoundation.framework/Versions /A/PhotoFoundation
0x1086000 - 0x1262ffb com.apple.geode (1.5.3 - 250.66) <1F56E567-3504-371E-A59B-4E74DB8BD3B4> /Applications/iPhoto.app/Contents/Frameworks/Geode.framework/Versions/A/Geode
0x12f3000 - 0x12f8ff7 com.apple.iLifePhotoStreamConfiguration (3.4 - 2.5) <65A74F18-5020-31EC-B7E9-EBC14E2D9CA1> /Applications/iPhoto.app/Contents/Frameworks/iLifePhotoStreamConfiguration.fram ework/Versions/A/iLifePhotoStreamConfiguration
0x1303000 - 0x1331ff3 com.apple.iLifeAssetManagement (2.7 - 31.34) <B86DF6DC-2AA2-302D-87AD-05FC1C2BA553> /Applications/iPhoto.app/Contents/Frameworks/iLifeAssetManagement.framework/Ver sions/A/iLifeAssetManagement
0x1355000 - 0x137cff3 com.apple.iPhoto.Tessera (1.1 - 70.18) <6E33AC53-CAE3-32DF-B424-65FBF9D21EF5> /Applications/iPhoto.app/Contents/Frameworks/Tessera.framework/Versions/A/Tesse ra
0x138f000 - 0x13b3ffb com.apple.iPhoto.Tellus (1.3 - 70.18) <43540903-6801-3ADF-A74D-8119A461E215> /Applications/iPhoto.app/Contents/Frameworks/Tellus.framework/Versions/A/Tellus
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0x13e4000 - 0x13f9ffb com.apple.iLifeFaceRecognition (1.0 - 30.11) <4A781CBF-9764-3531-91E0-94C5B4DFCFDF> /Applications/iPhoto.app/Contents/Frameworks/iLifeFaceRecognition.framework/Ver sions/A/iLifeFaceRecognition
0x1406000 - 0x1432ffb com.apple.DiscRecordingUI (6.0.4 - 6040.4.1) <F3EDDD79-611F-3ECC-9B78-0AB8BAC0D446> /System/Library/Frameworks/DiscRecordingUI.framework/Versions/A/DiscRecordingUI
0x144d000 - 0x144ffff com.apple.ExceptionHandling (1.5 - 10) <7C514CC4-7951-31CA-AEB3-D4AF49F44AE7> /System/Library/Frameworks/ExceptionHandling.framework/Versions/A/ExceptionHand ling
0x1457000 - 0x1462ff7 com.apple.UpgradeChecker (9.2 - 9.2) <5C042E3A-3790-36DE-AF64-0426ADA8A038> /Applications/iPhoto.app/Contents/Frameworks/UpgradeChecker.framework/Versions/ A/UpgradeChecker
0x146c000 - 0x1805ff3 com.apple.iLifeSlideshow (3.1 - 1151.4) <36D94EEC-7C08-31C9-BE91-612EBCE8E528> /Applications/iPhoto.app/Contents/Frameworks/iLifeSlideshow.framework/Versions/ A/iLifeSlideshow
0x1900000 - 0x1b8fffb com.apple.iLifePageLayout (1.3 - 176.10) <63535A72-4213-304E-922C-7CD7059DB44B> /Applications/iPhoto.app/Contents/Frameworks/iLifePageLayout.framework/Versions /A/iLifePageLayout
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0x1d5d000 - 0x1dc5ff3 com.apple.proxtcore (1.4.1 - 250.56) <2283EDE8-7F1A-3B89-B704-7B12848EC8F4> /Applications/iPhoto.app/Contents/Frameworks/ProXTCore.framework/Versions/A/Pro XTCore
0x1e0a000 - 0x1f08fff com.apple.iLifeSQLAccess (1.7.1 - 50.76) <315ED751-64EA-3C9A-817B-55C02A1D0362> /Applications/iPhoto.app/Contents/Frameworks/iLifeSQLAccess.framework/Versions/ A/iLifeSQLAccess
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0x2b5d000 - 0x2bb7fff com.apple.proapps.MIO (1.0.6 - 512) <DFB10D40-23B3-3666-9F1F-161BE25AB59D> /Applications/iPhoto.app/Contents/Frameworks/MIO.framework/Versions/A/MIO
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0x2bff000 - 0x2c33fe7 +eOkaoDt.dylib (??? - ???) <5693A28E-8C94-0F5F-150E-3B17CF753F64> /Applications/iPhoto.app/Contents/Frameworks/iLifeFaceRecognition.framework/Ver sions/A/Resources/eOkaoDt.dylib
0x2c3c000 - 0x2da3fff +eOkaoFr.dylib (??? - ???) <E355FB47-C5EF-50CF-621A-9B17A50E2850> /Applications/iPhoto.app/Contents/Frameworks/iLifeFaceRecognition.framework/Ver sions/A/Resources/eOkaoFr.dylib
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0x8fe6a000 - 0x8fe9caa7 dyld (195.6 - ???) <60FD3471-A1D7-342E-99A7-3EDECDAEC6EC> /usr/lib/dyld
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0x90007000 - 0x90223ff7 com.apple.imageKit (2.1.2 - 1.0) <71FC9A62-4E07-307C-8E6B-4DE7661DC0A3> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/ImageKit.fram ework/Versions/A/ImageKit
0x90224000 - 0x902fcff6 com.apple.QuickLookUIFramework (3.2 - 500.18) <CE281BD9-C1CF-3F87-BD22-412ED253580E> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuickLookUI.f ramework/Versions/A/QuickLookUI
0x902fd000 - 0x90300ffc libpam.2.dylib (3.0.0 - compatibility 3.0.0) <6FFDBD60-5EC6-3EFA-996B-EE030443C16C> /usr/lib/libpam.2.dylib
0x90306000 - 0x90310ffe com.apple.NSServerNotificationCenter (4.1 - 4.1) <A70B231A-6680-353B-8C96-AAA17F74EFC5> /System/Library/Frameworks/ServerNotification.framework/Versions/A/ServerNotifi cation
0x90311000 - 0x90319fff com.apple.AOSNotification (1.4.0 - 504.1) <DB0B29CD-8CA1-3D12-999E-429F4403B685> /System/Library/PrivateFrameworks/AOSNotification.framework/Versions/A/AOSNotif ication
0x9031a000 - 0x90624ff3 com.apple.Foundation (6.7.2 - 833.25) <4C52ED74-A1FD-3087-A2E1-035AB3CF9610> /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
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0x9ad80000 - 0x9add1ff9 com.apple.QuickLookFramework (3.2 - 500.18) <CF3EF345-EA3E-3C2D-B56D-E4433326254A> /System/Library/Frameworks/QuickLook.framework/Versions/A/QuickLook
0x9add2000 - 0x9ade0fff libz.1.dylib (1.2.5 - compatibility 1.0.0) <E73A4025-835C-3F73-9853-B08606E892DB> /usr/lib/libz.1.dylib
0x9c1d1000 - 0x9c22fff7 com.apple.coreui (1.2.2 - 165.11) <340B0B83-1407-3AB4-BCAB-505C29303EE2> /System/Library/PrivateFrameworks/CoreUI.framework/Versions/A/CoreUI
0x9c230000 - 0x9c4b5fe3 com.apple.QuickTime (7.7.1 - 2339) <FC82F13B-1788-3766-8681-7A3B1EFAE02D> /System/Library/Frameworks/QuickTime.framework/Versions/A/QuickTime
0x9c4bc000 - 0x9c4c4ff3 liblaunch.dylib (392.39.0 - compatibility 1.0.0) <9E6135FF-C2B1-3BC9-A160-B32D71BFA77C> /usr/lib/system/liblaunch.dylib
0x9c4e9000 - 0x9c63ffff com.apple.audio.toolbox.AudioToolbox (1.7.3 - 1.7.3) <F09C7075-2C4E-3A4F-A372-95D700125513> /System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox
0x9c640000 - 0x9c674ff8 libssl.0.9.8.dylib (44.0.0 - compatibility 0.9.8) <567E922C-E64F-321B-9A47-6B18BF481625> /usr/lib/libssl.0.9.8.dylib
0x9c68f000 - 0x9c690fff liblangid.dylib (??? - ???) <C8C204E9-1785-3785-BBD7-22D59493B98B> /usr/lib/liblangid.dylib
0x9c70e000 - 0x9cb02feb com.apple.VideoToolbox (1.0 - 705.94) <8FCC2C08-2D4C-3A96-B57A-CAA56911120F> /System/Library/PrivateFrameworks/VideoToolbox.framework/Versions/A/VideoToolbo x
0x9cb44000 - 0x9cc25ff7 com.apple.DiscRecording (6.0.4 - 6040.4.1) <08BADDAD-FA79-3872-9387-EEE2A9FAA2F0> /System/Library/Frameworks/DiscRecording.framework/Versions/A/DiscRecording
0x9cc26000 - 0x9cd16ff1 libiconv.2.dylib (7.0.0 - compatibility 7.0.0) <9E5F86A3-8405-3774-9E0C-3A074273C96D> /usr/lib/libiconv.2.dylib
0x9cd17000 - 0x9cd17fff com.apple.vecLib (3.7 - vecLib 3.7) <8CCF99BF-A4B7-3C01-9219-B83D2AE5F82A> /System/Library/Frameworks/vecLib.framework/Versions/A/vecLib
0x9cdcf000 - 0x9cdcffff com.apple.Carbon (153 - 153) <F996332A-390E-3337-A09E-A1E54004B567> /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon
0x9cdd0000 - 0x9cdd9ffb com.apple.aps.framework (2.1 - 2.1) <498C8125-A32E-3554-B4B1-8F416623D45C> /System/Library/PrivateFrameworks/ApplePushService.framework/Versions/A/ApplePu shService
0x9cdda000 - 0x9ce02ff7 libxslt.1.dylib (3.24.0 - compatibility 3.0.0) <AB530FB2-8BD1-3328-95E8-CF449F0429CA> /usr/lib/libxslt.1.dylib
Model: MacBookPro8,2, BootROM MBP81.0047.B27, 4 processors, Intel Core i7, 2.5 GHz, 8 GB, SMC 1.69f3
Graphics: AMD Radeon HD 6770M, AMD Radeon HD 6770M, PCIe, 1024 MB
Graphics: Intel HD Graphics 3000, Intel HD Graphics 3000, Built-In, 512 MB
Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1333 MHz, 0x80CE, 0x4D34373142353237334348302D4348392020
Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1333 MHz, 0x80CE, 0x4D34373142353237334348302D4348392020
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xD6), Broadcom BCM43xx 1.0 (5.106.198.19.22)
Bluetooth: Version 4.0.8f17, 2 service, 18 devices, 1 incoming serial ports
Network Service: AirPort, AirPort, en1
Network Service: Ethernet Disk mini, Ethernet, en4
Serial ATA Device: Hitachi HTS725050A9A362, 500.11 GB
Serial ATA Device: MATSHITADVD-R UJ-8A8
USB Device: hub_device, 0x0424 (SMSC), 0x2513, 0xfa100000 / 3
USB Device: BRCM2070 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0xfa110000 / 5
USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x821a, 0xfa113000 / 7
USB Device: Apple Internal Keyboard / Trackpad, apple_vendor_id, 0x0253, 0xfa120000 / 4
USB Device: FaceTime HD Camera (Built-in), apple_vendor_id, 0x8509, 0xfa200000 / 2
USB Device: hub_device, 0x0424 (SMSC), 0x2513, 0xfd100000 / 2
USB Device: IR Receiver, apple_vendor_id, 0x8242, 0xfd110000 / 3
FireWire Device: unknown_device, Phase One, 400mbit_speedYou need to reinstall the OS to fix that crash.
http://support.apple.com/kb/HT4718 -
Iphoto crashing and ERROR message when trying to EXPORT to slide show
I am producing a simple Slide Show to be shown tomorrow at 8am.
I created it in IPHOTO but an older version. I did some tests last night and today. Worked fine.
Now that it is done I tried to EXPORT it to Quicktime, as a H.264 Quicktime movie.
Dimension 1280x 720
Stills only and no music. Classic with simple dissolves from one photo to next.
Export and proceed and I leave it alone. After about 1/2 hour or so it crashes and give ERROR message and say
"unable to process" or complete.
I have tried several times and changed specs. Still crashes.
What happened to Apple's Chat Support? Are then not online after a certain time?
On an IMAC with 16 Gbs of RAM, and have space left on drive. this is not complex.
anyone? It is due tonight so I can Hightail send it to AV people and it needs to be downloaded
tonight or EARLY tomorrow for showing at 8am.
thanks to anyone who can help.
jcLaunch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
Step 1
For this step, the title of the Console window should be All Messages. If it isn't, select
SYSTEM LOG QUERIES ▹ All Messages
from the log list on the left. If you don't see that list, select
View ▹ Show Log List
from the menu bar at the top of the screen.
In the top right corner of the Console window, there's a search box labeled Filter. Initially the words "String Matching" are shown in that box. Enter the name of the crashed application or process. For example, if iTunes crashed, you would enter "iTunes" (without the quotes.)
Each message in the log begins with the date and time when it was entered. Select the messages from the time of the last crash, if any. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
☞ The log contains a vast amount of information, almost all of which is irrelevant to solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.
Please don't indiscriminately dump thousands of lines from the log into this discussion.
Please don't post screenshots of log messages—post the text.
☞ Some private information, such as your name, may appear in the log. Anonymize before posting.
Step 2
In the Console window, select
DIAGNOSTIC AND USAGE INFORMATION ▹ User Diagnostic Reports
(not Diagnostic and Usage Messages) from the log list on the left. There is a disclosure triangle to the left of the list item. If the triangle is pointing to the right, click it so that it points down. You'll see a list of crash reports. The name of each report starts with the name of the process, and ends with ".crash". Select the most recent report related to the process in question. The contents of the report will appear on the right. Use copy and paste to post the entire contents—the text, not a screenshot.
I know the report is long, maybe several hundred lines. Please post all of it anyway.
☞ If you don't see any reports listed, but you know there was a crash, you may have chosen Diagnostic and Usage Messages from the log list. Choose DIAGNOSTIC AND USAGE INFORMATION instead.
In the interest of privacy, I suggest that, before posting, you edit out the “Anonymous UUID,” a long string of letters, numbers, and dashes in the header of the report, if it’s present (it may not be.)
☞ Please don’t post other kinds of diagnostic report—they're very long and rarely helpful.
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