CS5 Illustrator will not open, or quits immediately

Hello! I have had CS5 since 2010. I have had no problems with my software until a few months ago, particularly with Illustrator. My Illustrator will not open, and if it does, it automatically quits after about a minute. An error box pops up listing problem details and system configuration. Any idea of what could be happening and how to fix it? Your help is really appreciated!

Nobody can tell you anything without proper system info or other technical details like crash logs.
Mylenium

Similar Messages

Ical will not open. crashes immediately

ical will not open. it crashes immediately. at first, it would open a blank calendar window, spin for a minute and then crash. now it just crashes immediately. i tried updating; but it didn't need it. i tried taking ical app from another mac in the house over a network connection, no luck. i ried reinstalling from os x disk with optionals install of just apps; no luck. i put the library/application support/ical folder in the trash, no luck; i put it back were it was. i don't know where to turn.
here is the crash message:
Date/Time: 2007-10-20 15:45:07.760 -0700
OS Version: 10.4.10 (Build 8R218)
Report Version: 4
Command: iCal
Path: /Applications/iCal.app/Contents/MacOS/iCal
Parent: WindowServer [59]
Version: 2.0.5 (1069)
PID: 215
Thread: 0
Exception: EXC_BREAKPOINT (0x0006)
Code[0]: 0x00000001
Code[1]: 0x92bfc12c
Thread 0 Crashed:
0 com.apple.Foundation 0x92bfc12c _NSRaiseError + 264
1 com.apple.Foundation 0x92bfbe68 +[NSException raise:format:] + 40
2 com.apple.Foundation 0x92bbecec -[NSCFArray addObject:] + 120
3 com.apple.calcore 0x9a212a68 +[CALColorModel configureModelsWithFile:] + 5420
4 libobjc.A.dylib 0x90a40650 class_initialize + 300
5 libobjc.A.dylib 0x90a402fc classlookupMethodAndLoadCache + 132
6 libobjc.A.dylib 0x90a401d4 objc_msgSend + 244
7 com.apple.calcore 0x9a269080 -[CALInboxSource init] + 196
8 com.apple.calcore 0x9a266ff4 -[CALInvitationManager init] + 124
9 com.apple.calcore 0x9a266eec +[CALInvitationManager defaultManager] + 72
10 com.apple.iCal 0x0001f820 0x1000 + 124960
11 com.apple.iCal 0x0001f30c 0x1000 + 123660
12 com.apple.iCal 0x0001f190 0x1000 + 123280
13 com.apple.iCal 0x0008f4c0 0x1000 + 582848
14 com.apple.iCal 0x0008eeb4 0x1000 + 581300
15 com.apple.iCal 0x0001c52c 0x1000 + 111916
16 com.apple.iCal 0x0000b0dc 0x1000 + 41180
17 com.apple.Foundation 0x92beb674 -[NSSet makeObjectsPerformSelector:] + 164
18 com.apple.AppKit 0x93797a70 -[NSIBObjectData nibInstantiateWithOwner:topLevelObjects:] + 864
19 com.apple.AppKit 0x93783c9c loadNib + 240
20 com.apple.AppKit 0x937836f4 +[NSBundle(NSNibLoading) _loadNibFile:nameTable:withZone:ownerBundle:] + 716
21 com.apple.AppKit 0x937dabc4 +[NSBundle(NSNibLoading) loadNibFile:externalNameTable:withZone:] + 156
22 com.apple.AppKit 0x9386aa70 +[NSBundle(NSNibLoading) loadNibNamed:owner:] + 344
23 com.apple.AppKit 0x9386a810 NSApplicationMain + 344
24 com.apple.iCal 0x00005724 0x1000 + 18212
25 com.apple.iCal 0x00005260 0x1000 + 16992
26 com.apple.iCal 0x000b11c0 0x1000 + 721344
Thread 0 crashed with PPC Thread State 64:
srr0: 0x0000000092bfc12c srr1: 0x000000000202f030 vrsave: 0x0000000000000000
cr: 0x24000442 xer: 0x0000000000000007 lr: 0x0000000092bfc104 ctr: 0x0000000092bbe204
r0: 0x0000000000000000 r1: 0x00000000bfffef90 r2: 0x00000000a2bbb508 r3: 0x00000000a2bdfb88
r4: 0x0000000090a4fff0 r5: 0x0000000092bbd7e4 r6: 0x00000000bfffebc4 r7: 0x00000000000000ff
r8: 0x00000000bfffebb0 r9: 0x00000000005619e0 r10: 0x0000000090a3e628 r11: 0x0000000024000442
r12: 0x0000000092bbe204 r13: 0x00000000005147f0 r14: 0x0000000000519490 r15: 0x0000000000510770
r16: 0x0000000000513540 r17: 0x00000000005162c0 r18: 0x0000000000512ce0 r19: 0x0000000000572740
r20: 0x0000000000513520 r21: 0x0000000003629dc0 r22: 0x0000000003629dd0 r23: 0x00000000aa1b153c
r24: 0x00000000aa1b153c r25: 0x0000000003644030 r26: 0x0000000000000000 r27: 0x0000000000000000
r28: 0x00000000036441c0 r29: 0x00000000a2bc0800 r30: 0x0000000003644060 r31: 0x0000000092bfc034
Binary Images Description:
0x1000 - 0x206fff com.apple.iCal 2.0.5 (1069) /Applications/iCal.app/Contents/MacOS/iCal
0x8fe00000 - 0x8fe52fff dyld 46.12 /usr/lib/dyld
0x90000000 - 0x901bcfff libSystem.B.dylib /usr/lib/libSystem.B.dylib
0x90214000 - 0x90219fff libmathCommon.A.dylib /usr/lib/system/libmathCommon.A.dylib
0x9021b000 - 0x90268fff com.apple.CoreText 1.0.3 (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreText.framework/Versions/A/CoreText
0x90293000 - 0x90344fff ATS /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/ATS
0x90373000 - 0x9072efff com.apple.CoreGraphics 1.258.75 (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/CoreGraphics
0x907bb000 - 0x90894fff com.apple.CoreFoundation 6.4.7 (368.28) /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
0x908dd000 - 0x908ddfff com.apple.CoreServices 10.4 (???) /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
0x908df000 - 0x909e1fff libicucore.A.dylib /usr/lib/libicucore.A.dylib
0x90a3b000 - 0x90abffff libobjc.A.dylib /usr/lib/libobjc.A.dylib
0x90ae9000 - 0x90b5bfff com.apple.framework.IOKit 1.4.1 (???) /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
0x90b71000 - 0x90b83fff libauto.dylib /usr/lib/libauto.dylib
0x90b8a000 - 0x90e61fff com.apple.CoreServices.CarbonCore 681.15 /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonC ore.framework/Versions/A/CarbonCore
0x90ec7000 - 0x90f47fff com.apple.CoreServices.OSServices 4.1 /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/OSServi ces.framework/Versions/A/OSServices
0x90f91000 - 0x90fd3fff com.apple.CFNetwork 129.21 /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CFNetwo rk.framework/Versions/A/CFNetwork
0x90fe8000 - 0x91000fff com.apple.WebServices 1.1.2 (1.1.0) /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/WebServ icesCore.framework/Versions/A/WebServicesCore
0x91010000 - 0x91091fff com.apple.SearchKit 1.0.5 /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/SearchK it.framework/Versions/A/SearchKit
0x910d7000 - 0x91100fff com.apple.Metadata 10.4.4 (121.36) /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadat a.framework/Versions/A/Metadata
0x91111000 - 0x9111ffff libz.1.dylib /usr/lib/libz.1.dylib
0x91122000 - 0x912ddfff com.apple.security 4.6 (29770) /System/Library/Frameworks/Security.framework/Versions/A/Security
0x913dc000 - 0x913e5fff com.apple.DiskArbitration 2.1 /System/Library/Frameworks/DiskArbitration.framework/Versions/A/DiskArbitration
0x913ec000 - 0x913f4fff libbsm.dylib /usr/lib/libbsm.dylib
0x913f8000 - 0x91420fff com.apple.SystemConfiguration 1.8.3 /System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConfi guration
0x91433000 - 0x9143efff libgcc_s.1.dylib /usr/lib/libgcc_s.1.dylib
0x91443000 - 0x914befff com.apple.audio.CoreAudio 3.0.4 /System/Library/Frameworks/CoreAudio.framework/Versions/A/CoreAudio
0x914fb000 - 0x914fbfff com.apple.ApplicationServices 10.4 (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Application Services
0x914fd000 - 0x91535fff com.apple.AE 1.5 (297) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ AE.framework/Versions/A/AE
0x91550000 - 0x91622fff com.apple.ColorSync 4.4.9 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ColorSync.framework/Versions/A/ColorSync
0x91675000 - 0x91706fff com.apple.print.framework.PrintCore 4.6 (177.13) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ PrintCore.framework/Versions/A/PrintCore
0x9174d000 - 0x91804fff com.apple.QD 3.10.24 (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ QD.framework/Versions/A/QD
0x91841000 - 0x9189ffff com.apple.HIServices 1.5.3 (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ HIServices.framework/Versions/A/HIServices
0x918ce000 - 0x918effff com.apple.LangAnalysis 1.6.1 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ LangAnalysis.framework/Versions/A/LangAnalysis
0x91903000 - 0x91928fff com.apple.FindByContent 1.5 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ FindByContent.framework/Versions/A/FindByContent
0x9193b000 - 0x9197dfff com.apple.LaunchServices 182 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ LaunchServices.framework/Versions/A/LaunchServices
0x91999000 - 0x919adfff com.apple.speech.synthesis.framework 3.3 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ SpeechSynthesis.framework/Versions/A/SpeechSynthesis
0x919bb000 - 0x91a01fff com.apple.ImageIO.framework 1.5.5 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/ImageIO
0x91a18000 - 0x91adffff libcrypto.0.9.7.dylib /usr/lib/libcrypto.0.9.7.dylib
0x91b2d000 - 0x91b42fff libcups.2.dylib /usr/lib/libcups.2.dylib
0x91b47000 - 0x91b65fff libJPEG.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libJPEG.dylib
0x91b6b000 - 0x91c22fff libJP2.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libJP2.dylib
0x91c71000 - 0x91c75fff libGIF.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libGIF.dylib
0x91c77000 - 0x91cdffff libRaw.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libRaw.dylib
0x91ce4000 - 0x91d21fff libTIFF.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libTIFF.dylib
0x91d28000 - 0x91d41fff libPng.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libPng.dylib
0x91d46000 - 0x91d49fff libRadiance.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libRadiance.dylib
0x91d4b000 - 0x91e29fff libxml2.2.dylib /usr/lib/libxml2.2.dylib
0x91e49000 - 0x91e49fff com.apple.Accelerate 1.2.2 (Accelerate 1.2.2) /System/Library/Frameworks/Accelerate.framework/Versions/A/Accelerate
0x91e4b000 - 0x91f30fff com.apple.vImage 2.4 /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vImage.fr amework/Versions/A/vImage
0x91f38000 - 0x91f57fff com.apple.Accelerate.vecLib 3.2.2 (vecLib 3.2.2) /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/vecLib
0x91fc3000 - 0x92031fff libvMisc.dylib /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvMisc.dylib
0x9203c000 - 0x920d1fff libvDSP.dylib /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvDSP.dylib
0x920eb000 - 0x92673fff libBLAS.dylib /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libBLAS.dylib
0x926a6000 - 0x929d1fff libLAPACK.dylib /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libLAPACK.dylib
0x92a01000 - 0x92aeffff libiconv.2.dylib /usr/lib/libiconv.2.dylib
0x92af2000 - 0x92b7afff com.apple.DesktopServices 1.3.6 /System/Library/PrivateFrameworks/DesktopServicesPriv.framework/Versions/A/Desk topServicesPriv
0x92bbb000 - 0x92de6fff com.apple.Foundation 6.4.8 (567.29) /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
0x92f13000 - 0x92f31fff libGL.dylib /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGL.dylib
0x92f3c000 - 0x92f96fff libGLU.dylib /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLU.dylib
0x92fb4000 - 0x92fb4fff com.apple.Carbon 10.4 (???) /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon
0x92fb6000 - 0x92fcafff com.apple.ImageCapture 3.0 /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/ImageCapture. framework/Versions/A/ImageCapture
0x92fe2000 - 0x92ff2fff com.apple.speech.recognition.framework 3.4 /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SpeechRecogni tion.framework/Versions/A/SpeechRecognition
0x92ffe000 - 0x93013fff com.apple.securityhi 2.0 (203) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SecurityHI.fr amework/Versions/A/SecurityHI
0x93025000 - 0x930acfff com.apple.ink.framework 101.2 (69) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Ink.framework /Versions/A/Ink
0x930c0000 - 0x930cbfff com.apple.help 1.0.3 (32) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Help.framewor k/Versions/A/Help
0x930d5000 - 0x93102fff com.apple.openscripting 1.2.5 (???) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/OpenScripting .framework/Versions/A/OpenScripting
0x9311c000 - 0x9312bfff com.apple.print.framework.Print 5.2 (192.4) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framewo rk/Versions/A/Print
0x93137000 - 0x9319dfff com.apple.htmlrendering 1.1.2 /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HTMLRendering .framework/Versions/A/HTMLRendering
0x931ce000 - 0x9321dfff com.apple.NavigationServices 3.4.4 (3.4.3) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/NavigationSer vices.framework/Versions/A/NavigationServices
0x9324b000 - 0x93268fff com.apple.audio.SoundManager 3.9 /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CarbonSound.f ramework/Versions/A/CarbonSound
0x9327a000 - 0x93287fff com.apple.CommonPanels 1.2.2 (73) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CommonPanels. framework/Versions/A/CommonPanels
0x93290000 - 0x9359efff com.apple.HIToolbox 1.4.9 (???) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox
0x936ee000 - 0x936fafff com.apple.opengl 1.4.7 /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL
0x936ff000 - 0x9371ffff com.apple.DirectoryService.Framework 3.1 /System/Library/Frameworks/DirectoryService.framework/Versions/A/DirectoryServi ce
0x93773000 - 0x93773fff com.apple.Cocoa 6.4 (???) /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa
0x93775000 - 0x93da8fff com.apple.AppKit 6.4.7 (824.41) /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
0x94135000 - 0x941a7fff com.apple.CoreData 91 (92.1) /System/Library/Frameworks/CoreData.framework/Versions/A/CoreData
0x941e0000 - 0x942a4fff com.apple.audio.toolbox.AudioToolbox 1.4.5 /System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox
0x942f6000 - 0x942f6fff com.apple.audio.units.AudioUnit 1.4 /System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit
0x942f8000 - 0x944b8fff com.apple.QuartzCore 1.4.12 /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore
0x94502000 - 0x9453ffff libsqlite3.0.dylib /usr/lib/libsqlite3.0.dylib
0x94547000 - 0x94597fff libGLImage.dylib /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLImage.dyl ib
0x945a0000 - 0x945bafff com.apple.CoreVideo 1.4.1 /System/Library/Frameworks/CoreVideo.framework/Versions/A/CoreVideo
0x945ca000 - 0x945ebfff libmx.A.dylib /usr/lib/libmx.A.dylib
0x9478c000 - 0x9479bfff libCGATS.A.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCGATS.A.dylib
0x947a3000 - 0x947b0fff libCSync.A.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCSync.A.dylib
0x94816000 - 0x94b35fff com.apple.QuickTime 7.2.0 /System/Library/Frameworks/QuickTime.framework/Versions/A/QuickTime
0x94c19000 - 0x94c8afff libstdc++.6.dylib /usr/lib/libstdc++.6.dylib
0x94dff000 - 0x94f2ffff com.apple.AddressBook.framework 4.0.5 (487) /System/Library/Frameworks/AddressBook.framework/Versions/A/AddressBook
0x94fc1000 - 0x94fd0fff com.apple.DSObjCWrappers.Framework 1.1 /System/Library/PrivateFrameworks/DSObjCWrappers.framework/Versions/A/DSObjCWra ppers
0x94fd8000 - 0x95005fff com.apple.LDAPFramework 1.4.1 (69.0.1) /System/Library/Frameworks/LDAP.framework/Versions/A/LDAP
0x9500c000 - 0x9501cfff libsasl2.2.dylib /usr/lib/libsasl2.2.dylib
0x95020000 - 0x9504ffff libssl.0.9.7.dylib /usr/lib/libssl.0.9.7.dylib
0x9505f000 - 0x9507cfff libresolv.9.dylib /usr/lib/libresolv.9.dylib
0x95e18000 - 0x95e94fff com.apple.syncservices 2.5 (194) /System/Library/Frameworks/SyncServices.framework/Versions/A/SyncServices
0x96ce5000 - 0x96d1bfff com.apple.DAVKit 2.0.1 (560) /System/Library/PrivateFrameworks/DAVKit.framework/Versions/A/DAVKit
0x9817b000 - 0x98189fff com.apple.DMNotification 1.0.4 (37) /System/Library/PrivateFrameworks/DMNotification.framework/Versions/A/DMNotific ation
0x98a36000 - 0x98a79fff com.apple.ISSupport 1.0.3 (16) /System/Library/PrivateFrameworks/ISSupport.framework/Versions/A/ISSupport
0x98a9f000 - 0x98ac6fff com.apple.DotMacSyncManager 1.0.5 (156) /System/Library/PrivateFrameworks/DotMacSyncManager.framework/Versions/A/DotMac SyncManager
0x98bf0000 - 0x98c33fff com.apple.PAPICommon 2.5 (131) /System/Library/PrivateFrameworks/DotMacLegacy.framework/Versions/A/DotMacLegac y
0x9a18e000 - 0x9a2f8fff com.apple.calcore 2.0.3 (685) /System/Library/PrivateFrameworks/CALCore.framework/Versions/A/CALCore
Model: PowerBook6,8, BootROM 4.9.0f0, 1 processors, PowerPC G4 (1.5), 1.5 GHz, 512 MB
Graphics: GeForce FX Go5200, GeForce FX Go5200, AGP, 64 MB
Memory Module: DIMM0/BUILT-IN, 256 MB, built-in, built-in
Memory Module: DIMM1/J31, 256 MB, DDR SDRAM, PC2700U-25330
AirPort: AirPort Extreme, 405.1 (3.90.34.0.p18)
Modem: Jump, V.92, Version 1.0
Bluetooth: Version 1.7.14f14, 2 service, 1 devices, 1 incoming serial ports
Network Service: AirPort, AirPort, en1
Parallel ATA Device: MATSHITADVD-R UJ-845E
Parallel ATA Device: TOSHIBA MK8026GAX, 74.53 GB
USB Device: Bluetooth HCI, Up to 12 Mb/sec, 500 mA
USB Device: Apple Internal Trackpad, Apple Computer, Up to 12 Mb/sec, 500 mA

Look what I just found on .Mac discussions; I think this is not coincidence:
UPDATE: As of 10/25/07 5 PM PDT, the .Mac Sync maintenance is still in progress. We thank you for your patience as we work to restore service ASAP.
Due to scheduled maintenance of the .Mac Sync service beginning on October 19, 2007, members are unable to sync Safari Bookmarks or Mac OS X Address Book contacts to the www.mac.com website. We apologize for any inconvenience. Normal service will be restored ASAP. Read more for interim solutions.
Due to scheduled maintenance of the .Mac Sync service beginning on October 19, 2007, you may receive a dialogue asking "What would you like to do for this first sync?"
If you have received this dialogue, and have not recently reset your data on .Mac or registered your computer for syncing with .Mac, you can safely select to Merge data on your computer and .Mac. You may have to perform this step once on each computer that is syncing with .Mac.

CS5.5 will not open...

So I just re-installed CS5.5 on my computers, (clean install, I used Adobe Creative Suite Cleaner Tool to remove any previous versions) and every other Adobe application opens except for Adobe Flash Professional, Adobe Flash Builder and Adobe Flash Catalyst.
I went into AppData and checked for fontinfo.txt, but because Flash never ran; it isn't there.
I also tried waiting for Flash to open, but whenever I wait, it closes itself.
** EDIT **
I am running Windows 7 Home Premium 64-bit Service Pack 1
Intel Pentium CPU B950 @ 2.10GHz
6 GB of RAM
Anyone else having a problem with this?
Thanks in advance
Zach
Message was edited by: ZDreier

I'm sorry, this is not an answer but another person with the same issue.
My Flash CS3 works fine, I have installed the trial Flash CC and it runs fine, but my Flash CS5.5 will not open either. I have tried similar things you have, all of my other CS5.5 programs open and after a lengthy Norton check it has not found a virus.
If anyone has found a resolution it would be greatly appreciated.
My Windows[7] 64bit log:
The program Flash.exe version 11.5.1.349 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.
Process ID: b5c
Start Time: 01cf089440a8bb00
Termination Time: 6
Application Path: C:\Program Files (x86)\Adobe\Adobe Flash CS5.5\Flash.exe
Report Id: 92b84a85-7487-11e3-b37f-cc52af88a276
The Binary Details would be funny - if I wasn't hoping to rely on this for a class I'm taking!
In Bytes
0000: 55 00 6E 00 6B 00 6E 00 U.n.k.n.
0008: 6F 00 77 00 6E 00 00 00 o.w.n...
0010: 00 00 ..

Illustrator will not open my files! HELP!

Hello,
My Illustrator will not open my files. At first I will launch the program open a file then the timer just spins and spins as if its thinking but nothing ever happens. The menu on the dock says its not responding. If I leave it like that for about 2 hours it will eventually open. But when I work and save again I get the same thing, application is not responding unless I let it sit there for a few hours. I reinstalled the software and nothing seems to be working.
Please help. This is wasting my time and very frustrating.
Thanks;o)

The files I am trying to open are standard CS3 .ai files... I'm not on a networked server. Its just my computer with my licensed software.
I'm creating a website so there is some type and some placed images. But this problem happens even when I start a new file and draw an image with simple illustrator tools. Do you think I have corrupt preferences?

Illustrator will not open certain files

Certain files that I created in Illustrator will not open when I try to open them. I try to open the file and the AI application opens but the file itself does not. If I right click on the file and select properties, under security it says I have no permissions. However on other files created at the same time I have permissions and they open in AI just fine. thoughts?

That is strange, but if this is on your work computer, your should probably contact your system administrator to set it so that you have permission to use these images. If this is on your home computer, you should be able to change the permissions on your own.

CS5 Bridge will not open, Air will not install, and AAM Updater will not update. Please help!

I am having several problems with CS5, and as best I can tell they all seem to be related. I purchased CS5 about a month ago. Photoshop has opened and ran fine. However, recently AAM notified me some several updates available. When I tried to update them they all failed. This lead to the discovery that Bridge will not open at all, Air installs but with an error and cannot update itself or applications like Adobe Help, and since the AAM updater ran it now thinks everything is up to date.
I have search endlessly for every piece of information I could find on this issue. As well as, sat on the phone with tech support for hours. As best I can tell, (and really I have no evidence to support me), it seems to all be related to a permissions issues. However, I have tried everything the forums suggested with no luck, and Tech Support ended with me doing an Uninstall and reinstall (twice), while repairing permissions in-between. I am about at the end of the road with this issue and would greatly appreciate any additional suggests you could offer.
Some additional details.
Running a MBP i7, 8GB RAM, and MAC OSX 10.6.4
Bridge Issue,
     When attempting to launch Bridge it simply returns an error "This operation could not be completed..." I tried the option click and reset method, no luck.
Air Issue,
     Kind of works, but at the same time doesn't. In that in one of the previous installations programs like Adobe Help would not run. Now Help does run, however, when I go to update Air it says it completed successfully but then immediately gives me an error saying "~this may not be allowed by the administrator..." I also cannot update Adobe Help, it just sits and says preparing to update.
AAM Updater Issue,
     This appeared to work fine until I attempted to install an update. It downloaded everything and then failed on the install. However, now it thinks everything is up to date, but nothing is.

Well despite not getting much love on this forum. I was able to correct the problem. I tried every solution that google would produce on these issues. Ultimately it came done to permission issue. I was lead to this fix by a person on flickr that suggested permissions as the cause. However, his solution was to modify the permissions in the home directory root and apply them to every subsequent folder in the home directory. Although quick and easy, I felt this would lead to more trouble then it was worth.
I did some more digging and what I discovered is that all the permission of the Adobe folders in the home directory library (not the HD library) and the application folder did not match all the other folders in those areas. Some of the files in some of the folders did not match either. So I made them match (the ones that matched I left alone), and everything seemingly went back to working normally. It was a bit of a pain going folder by folder. Fortunately there where not many of them. About 8 in total, plus the internal folders.

Mail App will not open, OR quit.

My Mail app will not open, and now when I need to update my mac, it won't because it says the mail app "cancelled restart". Mail app will not open nor close. When I click on "Mail" at the top bar, the "quit" option is in light grey (not clickable). HELP Mail is still accessable on my phone. Is there a way to delte the app all together (with out having to take it in) and re download.

IME, it has always been a flaky app- Mac up to date or not. I've force quit many times. It's an immediate fix but it would be nice if the app worked consistently. Currently, it won't open (which seems new) or close. Of course I will try force quit (easy solution; always has been) but this seems ridiculous. Early 2011 MBP all up to date.

Green Excel logo on screen but will not open or quit?

Excel will not open or close on my iMac. The Greeen Excel logo opens but just remains on the screen while the spinning ball spins endlessly. Cannot be closed by restarting or "quitting" from the Dock.

I'd recommned re-posting on the Office for Mac Product Forums.

Illustrator will not open files

Hello,
I am using Adobe Illustrator 11.0 for Windows (running on Windows Vista), and for some reason I am not able to open files that were previously created with the same software, on the same system, on the same computer.
The files will not open whether I double-click them or even if I try to open them after I've opened Illustrator first. Does anyone know what I can do to fix this problem?
Thanks!

Does anyone know what I can do to fix this problem?
You run as administrator or adjust your user privileges in your group policy editor plus you tell your virus scanner or otehr security tools to keep their hands off AI files. You are running a legacy software on a system it was never tested on, so naturally there will be problems. Those old apps not being compatible with Vista's and W7's security stuff is one of them...
Mylenium

Photoshop CS5.5 will not open.

After installing Photoshop CS5.5, it will not open. Results in an error,"Some of the application components are missing from the Application directory, Please reinstall." I have removed the app entirely and reinstalled but still get the same error message.

Uninstall.
Run the Adobe Cleaner Tool
http://www.adobe.com/support/contact/cscleanertool.html
Reinstall.

TS3276 Mail on MacBook Pro will not open nor quit to allow the comp to restart

my mail app on my macbook pro will not open and i've had problems with it since day one. i simply use to ignore this problem and use a different email source, but now the computer won't even restart because the mail app will not quit. how do i fix this?

I found that the problem with many gmail installations in Apple Mail (and other mail clients) is related to Google's two step verification process. If you remember getting text codes on your mobile device(s) asking you to verify your email account, this is a possibility for you. You may have to log onto GMail from your browser, got to the "gear" icon->settings->Change account settings->Change password recovery options, then put in your password again at the resulting verification window, and turn off secondary verification via text in the ensuing windows. This prevents the mail client from failing to verify via a password you may not even have access to in order to go online. Once you have done this and saved it, you should be able to send and receive mail and no longer be prompted for your password unsuccessfully over and over. MAke sure, of course, that all your regular email settings are correct again (like FULL email address in user name fields), now that you may have changed lots of things in the vain attempt to overcome this rather obscure problem
P.S., it's a Google issue, not an Apple issue. It seems Apple and Apple Mail hs been getting a bit of a bad rap here for being asked to do the impossible based on what it has been given to work with.
Just another day in paradise!
Steve Bilzi
Sr. Tech
Bilzi Mac Services
Wilmington, NC

Premiere Pro cs5.5 will not open after double-clicking icon

I have uninstalled and reinstalled from disk. I double-click the icon and the opening screen begins and then closes down. I've run windows update to make sure everything is up to date and it still will not open. Any suggestions on what to do?

I don't think that is a graphics adapter, that is an I/O device... from what I have read
--Windows 7 click START and look on the right side
--Go to Windows Control Panel from START popup
--NOTE that I do not have Win8 so can't give instructions
--Click Hardware and Sound and then click Device Manager
--Click the + sign at Display Adapters
--Right click the display adapter and select Properties
The "usual" is some model of ATI/AMD or an nVidia adapter
I have nVidia GTX285 with driver 296.10

Illustrator CS5.1 will not open on OS X Lion 10.7.5 - "Could not complete the requested operation."

Out of the blue, I can't get my Illustrator CS5.1 application to open. Instead the app icon bounces on the dock and the message "Could not complete the requested operation." appears.
I have tried restarting the application, restarting the computer, I have tried holding Command+Option+Shift while opening, I have tried various methods of editing the "Adobe Illustrator CS5.1 Settings" folder, I have tried moving other application folders and font folders, all without success.
The application is installed on a computer in my office and was installed as a downloadable upgrade to CS4. I was thinking a solution might be to install Illustrator, but I haven't been able to find a link to the CS5 program downloads.
Today I tried to get help from Adobe Customer Support, who informed me that they no longer support CS5 and directed me to the forums instead. Any solutions???

Hi,
It was never completely clear whether it was just hidden or whether Apple ran a download page for iChat 6.
As the Download for Messages Beta was separate and "Deleted" iChat it would seem it would be another download for iChat 6.
iMessages will not function as it is only an Account type within Messages and iChat 6 does not have it.
Therefore messages on the iPhone will not sync to the Mac. (until you get Mountain Lion and Messages in that OS X version).
Mountain Lion and it's full version of Messages will not sync the iMessages that have happened in between the 14th December 2012 (end date of Messages beta) and the Install of Mountain Lion if you decide on that route.
8:51 PM Sunday; May 5, 2013
 iMac 2.5Ghz 5i 2011 (Mountain Lion 10.8.3)
 G4/1GhzDual MDD (Leopard 10.5.8)
 MacBookPro 2Gb (Snow Leopard 10.6.8)
 Mac OS X (10.6.8),
 Couple of iPhones and an iPad
"Limit the Logs to the Bits above Binary Images."  No, Seriously

Have error #5,illustrator will not open on mac 10.6 as my illustrator was filed in my hard drive, how to open it?

my teachers copy of creative suite 5 had the illustrator software filed in an external hard drive.
i dropped this illustrator file on my desktop but it would not open saying error 5.
how do i open this illustrator?
if i must re install the complete creative suite master collection, do i trash the existing collection first and then
reinstall the complete collection?
i only want to have illustrator operating
thank you, howard

Howard you will want to install Illustrator not copy it from one computer to another. Please removed what you have copied and download a fresh copy of the installation files from Download CS5 products. If you need to locate your registered serial number it will be located at http://www.adobe.com/. You can find details on how to locate your registered serial number at Find your serial number quickly.

CS5 file will not open directly

My CS5 .INDD (7.0.4) file no longer opens directly from the Finder or within INDD. When opening, the beachball begins spining and "Force Quit" indicates INDD "Is not responsive". After force quiting and re-opening INDD, the file opens as an unsaved file. I've tried coping and pasting the one-page document, into a new file, but the same thing happens.
This all began when I attempted to create a "Package" of the document, using "File>Package". The package process would never complete and I was forced to force quit the program. The Package folder appeared to have all the files/fonts, but the resulting INDD file would not open, nor would the original INDD file. Although both will open as "recovered" files when INDD is re-booted.
How can I repair my file?
Thanks,
Ray

Ther first thing I would do is move EVERYTHING out of the InDesign Recovery folder to a safe location (don't delete it, yet) so that ID is not trying to recover anything on startup. Taht should allow the program to either open cleanly, or confirm that the crash did serious damage to the program and let you know that you need to reinstall.
Once ID is open, try using File > Open... to open the files from the original locations. They may be damaged, also, and non-recoverable except from backups or the recovery data that you are preserving, if that isn't also corrupt.

CS5 Illustrator will not open, or quits immediately

Similar Messages

Maybe you are looking for