CS5 - Install Disc will not GO

Question

I bought CS5 Master Suite. My install discs will not run on my computer. The discs hiccup, like they want to start, but refuse to even start. It isn't my DVD drive; it runs fine with other dvds. My OS is Vista, 64 bit, 6 gig ram 200 gig free hard drive space.I should be good to go.
I have read multiple complaints about this problem online. I have tried every fix suggested, short of formatting my harddrive, which is out of the question.
I have downloaded, installed and run windows installer, then the Adobe installer, and I have been (bit by bit) removing any and all programs off my harddrive that CS5 might find objectional. Please, someone tell me there is a magical fix that will make this all better!

Answer 1

Hi,
I do have a dual layer dvd drive. This morning it finally recognized the disc and I entered my serial number and started the installation. However, it is currently hung up at 9%. "Adobe Fonts Recommended" with 943 minutes remaining. The log file is pretty long, so I will just cut and paste the section that has had the installation hung up. At least I think this is the installation log file. Correct me if I am wrong and I will find what is needed. Note the time the fonts installation began was 10:34 AM. My current time is 11:50AM. We're not going anywhere, but I am afraid to end the installation, because I am afraid the DVD won't work again.
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=* Operation complete. Setting status: 7 =*=*=*=*=*=*=*=*=*=*=*=*=*
:: END TIMER :: [Payload Operation :{6D96660C-1444-410E-9A84-681C0AFB8937}] took 18266.2 miliseconds (18.2662 seconds) DTR = 88.4693 KBPS (0.0863958 MBPS)
User specified overrideFile:
Calling the custom action code for post-install for payload {6D96660C-1444-410E-9A84-681C0AFB8937} PDF Settings CS5
Calling the custom action code for pre-install for payload {E39A5ABD-516B-46F9-A042-694BBA6A4E08}
::START TIMER:: [Pre payload :{E39A5ABD-516B-46F9-A042-694BBA6A4E08}]
Font Installer: productName is Recommended Common Fonts Installation
Font Installer: Using [AdobeCommon] path: C:\Program Files (x86)\Common Files\Adobe
Custom action return code: 0
:: END TIMER :: [Pre payload :{E39A5ABD-516B-46F9-A042-694BBA6A4E08}] took 16.2035 miliseconds (0.0162035 seconds)
::START TIMER:: [Payload Operation :{E39A5ABD-516B-46F9-A042-694BBA6A4E08}]
[    4060] Sun Jan 09 10:34:10 2011  INFO
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
Installer Operation: PayloadInstaller
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
Request to install payload
[    4060] Sun Jan 09 10:34:11 2011  INFO
Extracting assets...