CS5 is unable to open CS3 files

I have just installed CS5 on a new machine running windows 7 and I am unable to open files created in CS3.  The message "convering data" appears and hangs there indefinitley.  The document in question is not particulary large and the machine I have should be more than capable.  Is there anything I can do as I have quite a lot of files created in CS3?

Try exporting from CS3 to .inx, then open that in CS5. I'd recommend this even if you weren't having dificulties, by the way. There are quit a few posts about problems converting CS3 files to CS5, some of which don't appear immediately, and .inx reduces the risk of unexpected difficulties.

Similar Messages

  • Unable to open CS3 Files from within the application

    Good Afternoon
    I work as IT Support for company looking after 10 ADOBE Creative Suite 3 end-users.
    One of my colleagues is unable to open Illustrator or Photoshop files from within their respective applications, but she is able to open them from outside ok.
    I have reinstalled ADOBE CS3 and this appeared to resolve the issue, only for it to return again a day later.
    She has no other applications or processes running during her attempt to open a file from within CS3.
    She will click on Open and the 'Open File' window will flash up for a split second, then the whole application will be frozen. It is as if the 'Open File' window is there, but isnt there because we cant click on it, but the application thinks it is displaying and so she can not click on anything else. The only way to close the application is to end the process under Task Manager.
    While I am sitting here tearing what little amount of hair I have on my head, can anyone point me in the right direction?
    Is this a Windows problem or an ADOBE problem do you think?
    I look forward to any replies.
    Thank you

    Hi Bob
    Ok...
    Opened illustrator but was unable to open the 'Open File' window.
    Changed the screen resolution, it suddenly worked!
    Changed the screen resolution back to as it was before, it also worked.
    What could cause this do you think?
    By simply changing the screen resolution and back again, the 'Open File' window displayed itself.
    Very bizarre!

  • HELP - illustrator cs5 error message when opening cs3 files

    Has anyone else had this issue? Do you know how to fix it.
    I just bought and downloaded cs5. When opening Illustrator cs3 files I get an error message: "Can't finish previewing. Could not complete the requested operation."
    Then it opens the file but I it is only line work (no fills, gradients, etc) and I can not do anything in the file. If I click an object the error message pops up again.
    This is what it looks like in cs3.
    This is how it displays in cs5
    I cant find anything online about this issue. Also this occurs on all of my illustrator files, not just one.
    any advice?
    thanks

    davidmacy wrote:
    I think your current system should be fine for running Illustrator CS5. Please let us know if the original problem happens for you again.
    I think your system is also fine for running Adobe Illustrator CS 5 but of course you are running the system as well and a browser and e-mail client…and perhaps Adobe Photoshop or Adobe InDesign or Microsoft Word in which case I think there might be on occasion an out of memory issue and with a complex file you will lose your preview.
    I have lost my preview as well on certain files and found that it usually is because I had trashed the preferences and forgot to set the scratch to a different disk other than the startup disk.
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  • I am unable to open raw files from my Canon T1i in Adobe Camera Raw of my version CS3 of Photoshop.  I have tried to update my ACR by downloading version 4.6 from the Adobe website but I am still unable to open raw files, just JPEG.  Is there a way to use

    I am unable to open raw files taken on my Canon Rebel T1i in my version of Photoshop CS3.  When I import raw files into Bridge they come up as patches with CR2 on them and when clicked on, a notice comes up stating that Photoshop does not recognize these files.  I tried to update my Adobe Camera Raw by downloading version 4.6 from the Adobe Website, but when I clicked on the plus-in, I got another message that Photoshop does not recognize this file.  I spoke with a representative from Canon who said that I could not update CS3 and that I should subscribe to the Cloud.  I would prefer to use my CS3, if possible.  Can anyone advise me what to do?

    The T1i was first supported by Camera Raw 5.4 which is only compatible with CS4 and later
    Camera Raw plug-in | Supported cameras
    Camera Raw-compatible Adobe applications
    Some options:
    Upgrade to CS6
    Join the Cloud
    Download the free Adobe DNG converter, convert all T1i Raw files to DNGs then edit the DNGs in CS3
    Camera raw, DNG | Adobe Photoshop CC

  • My friend is unable to open CR2 files in bridge but I can in CS6. How can I help him

    My friend is unable to open CR2 files in bridge but I can in CS6. How can I help him

    What version of Bridge and Camera Raw is your friend using?  And what camera is this from?
    Each camera must be supported specifically and older versions of Adobe products don’t get updated for newer cameras.
    Your CS6 is obviously new enough and has been updated to a new enough version of the Camera Raw plug-in but perhaps theirs is older or hasn’t been updated.
    Here is a list of cameras that Adobe supports along with the version of the Camera Raw plug-in that is needed to read them:
    http://helpx.adobe.com/creative-suite/kb/camera-raw-plug-supported-cameras.html
    For versions older than CS6, the highest CR version is +1 of the CS version—CS5 can use CR6.x but not CR 7 or 8.
    The exception is CS6 which is still be sold by Adobe so can be updated to CR8 even though it initially shipped with CR7.

  • ERROR: Unable to open TUXCONFIG file

    Hi,
    I installed and installed the following software successfully on Windows XP
    Oracle WebLogic Server 11gR1 (10.3.1) Microsoft Windows
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    PeopleSoft Enterprise Human Resources Management System 9.1 - Revision 2
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    K
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    Portions * Copyright 1986-1997 RSA Data Security, Inc.
    All Rights Reserved.
    Distributed under license by Oracle.
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    d Settings\klondon\psft\pt\8.50\appserv\hrms\PSTUXCFG) is longer than the allowed length of 64
    115818.SU1491!PSWATCHSRV.5832.6140.-2: LIBTUX_CAT:588: ERROR: Unable to open TUXCONFIG file
    115818.SU1491!PSWATCHSRV.5832.6140.-2: LIBTUX_CAT:6272: ERROR: Unable to get bulletin board par
    ameters
    115818.SU1491!tmboot.2652.1488.-2: CMDTUX_CAT:825: ERROR: Process PSWATCHSRV at SU1491 failed w
    ith /T tperrno (TPESYSTEM - internal system error)
    115818.SU1491!tmboot.2652.1488.-2: tmboot: CMDTUX_CAT:827: ERROR: Fatal error encountered; init
    iating user error handler
    115821.SU1491!BBL.2956.4352.0: CMDTUX_CAT:26: INFO: The BBL is exiting system
    115825.SU1491!PSADMIN.3088: End boot attempt on domain hrms
    Edited by: user2932595 on Apr 17, 2010 1:17 PM
    Edited by: user2932595 on Apr 17, 2010 1:21 PM

    Hi
    The TUXCONFIG file normally is created automatically when you create your domain.
    In this case I think you ran into trouble because the path of installation is too long!
    Note the error in your log:
    115818.SU1491!PSWATCHSRV.5832.6140.-2: LIBTUX_CAT:1519: ERROR: TUXCONFIG value (C:\Documents and Settings\klondon\psft\pt\8.50\appserv\hrms\PSTUXCFG) is longer than the allowed length of 64
    Your path is 69 chars long!
    I would suggest that you re-try the configuration with a shorter tuxedo and PS_HOME: perhaps in the root directory (c:\PSHOME)
    In the past I've also noticed that installations have problems with paths that have spaces - ex: 'Documents and settings' , so I would avoid that as well.
    Edited by: Alternate on Apr 19, 2010 2:00 AM

  • ERROR: Unable to open structapps file!

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  • "Unable to open config file" Error when starting tomcat

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  • "Unable to open project file" Error Message

    I pulled an all-nighter (13 hours of editing) last night to create a critical project in FCE 3.5.1 on my Intel iMac running 10.4.11 then left this afternoon for a few hours and shut down my machine. Came back tonight and tried to open the project (which I saved on my Maxtor 1 TB external drive along with all of the scratch disk files). To my absolute panic, it won't open the file now with an error message that simply says, "Unable to open project file". HELP!!!! Anyone have any suggestions?!?!

    In the past I found (and reported to Apple Feedback) the same bug Steve reports here, but I should recall that the problem:
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  • Unable to open pst file error details access to the path is denied

    Hello,
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  • "Unable to Open Project File" - error

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  • Unable to open .chm file from a link in Weblogic 7.0

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    Resolving Disk, Permission, and Cache Corruption
    The most appropriate utility for this particular problem probably is Tiger Cache Cleaner, but you may also want to consider other utilities, such as OnyX, or Cache Out X, which are free. Whatever utility you choose, be sure to read this first:
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    As an example, this is how you should proceed with OnyX:
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  • Unable to open RAW files in CS6 after update

    Hi all,
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  • I am unable to open some file because there is "encrypt contents to secure data" attribute applied by me before format my pc

    Please see this chat session
    Shayne M: 
    3:03:06 PM 
    Hi, thanks for visiting Answer Desk! I'm Shayne M.
    You: 
    3:03:24 PM 
    Hi! I am Surendra from Lucknow Inida.
    Shayne M: 
    3:03:37 PM 
    Hello
    How can I help you?
    You: 
    3:05:35 PM 
    Madam my some file in green color and i am unable to open these file because there is encryption attribute applied by me some time before and now i am unable to remove encryption from my files
    because today I format my system please help me
    Shayne M: 
    3:06:01 PM 
    oh, sorry to hear that.
    may I know what type of files is that?
    is that a word file?
    You: 
    3:07:37 PM 
    many type files excel pdf doc docs and many more some programs also encrypted, and some folder also encrypted.
    Shayne M: 
    3:07:48 PM 
    I see.
    may I know what version of windows do you have?
    You: 
    3:08:53 PM 
    Window 7 Professional
    Shayne M: 
    3:09:16 PM 
    I see, thanks.
    Click here (Link Silverlight)
    you can try that link
    Dial toll-free: 1800 102 1100 or 1800 111 100
    Direct dial: +91 80 40103000
    or dial that number for Microsoft India.
    any other questions for me?
    You: 
    3:10:34 PM 
    I am downloading silverlight.exe please wait
    Shayne M: 
    3:10:41 PM 
    okay.
    please try the link I gave you, if that will not work, feel free to contact us back so we can look for any other options for you,
    you may also contact the number I gave you for Microsoft India support.
    You: 
    3:13:40 PM 
    program install successfully what to do now ?
    Shayne M: 
    3:13:59 PM 
    please follow the intructions I gave you.
    it's on the link.
    You: 
    3:14:45 PM 
    please repeat
    Shayne M: 
    3:14:53 PM 
    Click here
    (Link Silverlight)
    there you go,
    if that will not work,
    feel free to contact us back
    You: 
    3:15:11 PM 
    please wait i am reading
    Shayne M: 
    3:15:23 PM 
    Dial toll-free: 1800 102 1100 or 1800 111 100
    Direct dial: +91 80 40103000
    or you may dial that number/
    just take your time reading that. I cannot stay any longer Surendra.
    anything else?
    You: 
    3:17:18 PM 
    I am unable to remove attribute till now
    Shayne M: 
    3:17:28 PM 
    alright,
    you may contact the number I gave you for further assistance.
    Dial toll-free: 1800 102 1100 or 1800 111 100
    Direct dial: +91 80 40103000
    that's Microsoft for India.
    You: 
    3:18:43 PM 
    ok
    Shayne M: 
    3:18:43 PM 
    anything else?
    Thank you for contacting Microsoft Answer Desk, you Have a Great Day,Take care.
    You: 
    3:19:04 PM 
    thank you
    Shayne M: 
    3:19:10 PM 
    you're welcome.
    Your Answer Tech Shayne M has ended your chat session. Thanks for visiting Answer Desk.

    Hey guys,
    So this is follow up from my debarkle with the EDD. I found out my problem with copying files from Mac to EDD and vice versa was a result of a not so good EDD ( i had an apollo hard drive from imation) that was not very compatible with macs. So i did my research and found out that the best hard drives were Western Digital and Seagate. I bought the newest western digital EDD 1TB and formated it to FAT32 and guess what...no problems so far. The only problem is that FAT32 format doesn't copy files larger than about 4 gigs so i couldnt copy a movie from my brothers computer onto my EDD that was 1080p. You could probably resolve that by partitioning a small part of your hard drive in ExFAT? but yeah, hopefully that helped guys.
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