CS5 Master Collection error: Installer failed to initialize, help?

When I first opened the CS5 installer, it worked perfectly, except my computer crash halfway through the installation. Now whenever I try to install an application, when I open the Adobe Installer, once it finishes Initializing the installer, I immediately get the "Installer failed to initialize" message. How do I fix this?

Run the Creative Suite Cleaner Tool and clean out the temporary files created during install in your temp directory. Additioanlly, check your task manager and terminate any rampant instances of setup.exe and msiexec.exe that may stil lbe running.
Mylenium

Similar Messages

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    Richard Potter
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    >>> Arpit Kapoor <[email protected]> 04/19/12 11:01 AM >>>
    Arpit Kapoor http://forums.adobe.com/people/Arpit+Kapoor created the discussion
    "Re: Installer fails to initialize, CS5 Web Premium, Mac OSX 10.7.3"
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  • "Installer Failed To Initialize"? After Effects CS5 Mac, Help!!!

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  • CS5 Master Collection Installation Issue

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  • Installer failed to initialize. {CS6}

    Hello to all.
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    http://img593.imageshack.us/img593/3562/immaginegsp.png
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    3/1/2013 18:24:47 [INFO] Setup - Start Adobe Setup
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    3/1/2013 18:24:47 [INFO] PIM - XML is valid
    3/1/2013 18:24:47 [WARN] PIM - Failed to find Node
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    3/1/2013 18:24:47 [INFO] Utilities - File does not exist
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    3/1/2013 18:24:47 [INFO] PIM - Current db schema version to install 1.
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    3/1/2013 18:24:47 [INFO] PIM - PIM Database is Up To Date.
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    3/1/2013 18:24:47 [INFO] PIM - PackageCheck: Package id EFAA097D-45E3-4C97-858D-B788D0286E68 is a old Package, new is installed on the system. Size required: 27251758
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    3/1/2013 18:24:47 [INFO] PIM - Trying to access xml at path:C:\Users\Sparkling Spell\Desktop\CS6 Master Collection\Adobe CS6\packages\P6\P6.pimx
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    3/1/2013 18:24:47 [WARN] PIM - Failed to find Node
    3/1/2013 18:24:47 [INFO] PIM - PackageCheck: Package id B6250A29-6F83-4AC1-9FCB-55F5145666EF is a old Package, new is installed on the system. Size required: 13472807
    3/1/2013 18:24:47 [INFO] PIM - Trying to access xml at path:C:\Users\Sparkling Spell\Desktop\CS6 Master Collection\Adobe CS6\packages\LWA\LWA.pimx
    3/1/2013 18:24:47 [INFO] PIM - XML is valid
    3/1/2013 18:24:47 [WARN] PIM - Failed to find Node
    3/1/2013 18:24:47 [INFO] PIM - PackageCheck: Package id 6723B986-6C15-498E-B5E9-68D769DF1A1C is a old Package, new is installed on the system. Size required: 11019801
    3/1/2013 18:24:47 [INFO] PIM - Trying to access xml at path:C:\Users\Sparkling Spell\Desktop\CS6 Master Collection\Adobe CS6\packages\UWA\UWA.pimx
    3/1/2013 18:24:47 [INFO] PIM - XML is valid
    3/1/2013 18:24:47 [WARN] PIM - Failed to find Node
    3/1/2013 18:24:47 [INFO] PIM - PackageCheck: Package id C7711F19-8ED8-47E8-B9E0-C4CC5AF99F85 is a old Package, new is installed on the system. Size required: 10166919
    3/1/2013 18:24:47 [INFO] PIM - pim_haveEnoughDiskSpaceToInstallPackages reqSize ... 76916654
    3/1/2013 18:24:47 [INFO] Setup - TimeLog: End initial checks
    3/1/2013 18:24:47 [INFO] Setup - TimeLog: Begin Installing
    3/1/2013 18:24:47 [INFO] Setup - Start Installing core package - C:\Users\Sparkling Spell\Desktop\CS6 Master Collection\Adobe CS6\packages\core\PDApp.pimx
    3/1/2013 18:24:47 [INFO] PIM - START installPackage at file C:\Users\Sparkling Spell\Desktop\CS6 Master Collection\Adobe CS6\packages\core\PDApp.pimx
    3/1/2013 18:24:47 [INFO] PIM - Trying to access xml at path:C:\Users\Sparkling Spell\Desktop\CS6 Master Collection\Adobe CS6\packages\core\PDApp.pimx
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    3/1/2013 18:24:47 [INFO] Setup - Finished Installing core package - C:\Users\Sparkling Spell\Desktop\CS6 Master Collection\Adobe CS6\packages\core\PDApp.pimx, Return status: -1
    3/1/2013 18:24:47 [FATAL] Setup - Error installing C:\Users\Sparkling Spell\Desktop\CS6 Master Collection\Adobe CS6\packages\core\PDApp.pimx package.
    Return Value of pim_installPackage = -1
    3/1/2013 18:24:47 [INFO] Setup - TimeLog: End Installing. Now launching PDApp

    I solved it! Finally!!
    I re-read the log of the Adobe Creative Suite Cleaner Tool (because the first time i'd not noticed): there was a folder of adobe in common files that conflicted with some installation files so the installer of cs6 master collection failed to initialize!
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    [Mon Aug 04 22:58:11 2014] ---------------------------------------------------------
    [Mon Aug 04 22:58:11 2014] *=*=*=*=*=*=*=*=* :: Start Session :: *=*=*=*=*=*=*=*=*=*
    [Mon Aug 04 22:58:11 2014] ---------------------------------------------------------
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    [Mon Aug 04 22:58:32 2014] *=*=*=*=*=*=*=*=* :: Start Session :: *=*=*=*=*=*=*=*=*=*
    [Mon Aug 04 22:58:32 2014] ---------------------------------------------------------
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    [Mon Aug 04 22:58:32 2014] [AdobeProgramFiles_x64]  : C:\Program Files\Adobe
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    Gen_WWCombined-en_US-20121017_1230
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    [Mon Aug 04 22:59:12 2014] 2. Adobe Flash Player 10.2
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    [Mon Aug 04 22:59:12 2014] 6. CS6 only
    [Mon Aug 04 22:59:12 2014] 7. CS5-CS5.5-CS6
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    [Mon Aug 04 22:59:12 2014] 10. Adobe Id credentials
    [Mon Aug 04 22:59:12 2014] 11. Quit
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    [Mon Aug 04 22:59:55 2014] *-*-*-*-*-*-* Finished removing product : ALL *-*-*-*-*-*-*
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    [Mon Aug 04 22:59:55 2014] *-*-*-*-*-*- ::START:: - SUMMARY OF Warnings -*-*-*-*-*-*
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    [Mon Aug 04 22:59:32 2014] DB does not exist at: C:\Program Files (x86)\Common Files\Adobe\caps\Media_db.db
    [Mon Aug 04 22:59:55 2014] *-*-*-*-*-*- :: END :: - SUMMARY OF Warnings -*-*-*-*-*-*
    [Mon Aug 04 22:59:55 2014] ---------------------------------------------------------
    [Mon Aug 04 22:59:55 2014] *=*=*=*=*=*=*=*=* :: End Session :: *=*=*=*=*=*=*=*=*=*=*
    [Mon Aug 04 22:59:55 2014] ---------------------------------------------------------

    \Users\[user name]\AppData\Local\Temp\ PDApp .log  file contents  (Here it is, not sure what to do with it, do you?)...
    8/4/2014 22:47:03 [INFO] Setup - Build Version - 2.0.242.0
    8/4/2014 22:47:03 [INFO] Setup - Logging Level verbosity Set  to 4
    8/4/2014 22:47:03 [INFO] Setup - Start Adobe Setup
    8/4/2014 22:47:03 [INFO] Setup - TimeLog: Bootstrapper Start
    8/4/2014 22:47:03 [INFO] Setup - TimeLog: Start initial checks
    8/4/2014 22:47:04 [INFO] Setup - Dictionary Path: E:\Adobe CS5_5\resources\Dictionary\en_US\stringTable.zdct
    8/4/2014 22:47:06 [INFO] PIM - Trying to access xml at path:E:\Adobe CS5_5\resources\setup.xml
    8/4/2014 22:47:07 [INFO] PIM - XML is valid
    8/4/2014 22:47:07 [WARN] PIM - Failed to find Node
    8/4/2014 22:47:07 [INFO] Setup - Found 3 packages in setup manifest
    8/4/2014 22:47:07 [INFO] PIM - Build Version - 2.0.242.0
    8/4/2014 22:47:07 [INFO] PIM - Logging Level verbosity Set  to 4
    8/4/2014 22:47:07 [INFO] Utilities - Folder does not exist
    8/4/2014 22:47:07 [INFO] PIM - Build Version - 2.0.242.0
    8/4/2014 22:47:07 [INFO] PIM - Logging Level verbosity Set  to 4
    8/4/2014 22:47:07 [INFO] PIM - CREATE PIM Instance ...
    8/4/2014 22:47:08 [INFO] Utilities - File does not exist
    8/4/2014 22:47:08 [INFO] Utilities - File does not exist
    8/4/2014 22:47:08 [INFO] PIM - trying to createOrUpdatePIMDbSchema.
    8/4/2014 22:47:09 [INFO] PIM - SUCCESS Created Tables.
    8/4/2014 22:47:09 [INFO] PIM - PIM Database is Up To Date.
    8/4/2014 22:47:09 [INFO] PIM - Updater Inventory location:E:\Adobe CS5_5\resources\updaterinventory.dll
    8/4/2014 22:47:09 [INFO] PIM - trying to createOrUpdatePIMDbSchema.
    8/4/2014 22:47:09 [INFO] PIM - Current db schema version on machine 1.
    8/4/2014 22:47:09 [INFO] PIM - Current db schema version to install 1.
    8/4/2014 22:47:09 [INFO] PIM - PIM DB Schema is up to date. Current schema version is 1.
    8/4/2014 22:47:09 [INFO] PIM - PIM Database is Up To Date.
    8/4/2014 22:47:09 [INFO] PIM - Trying to access xml at path:E:\Adobe CS5_5\packages\core\PDApp.pimx
    8/4/2014 22:47:09 [INFO] PIM - XML is valid
    8/4/2014 22:47:09 [WARN] PIM - Failed to find Node
    8/4/2014 22:47:10 [INFO] PIM - PackageCheck: Package id E09D47A9-4501-43C1-A50B-E264DB5E498D is a old Package, new is installed on the system. Size required: 924792
    8/4/2014 22:47:10 [INFO] PIM - Trying to access xml at path:E:\Adobe CS5_5\packages\UWA\UWA.pimx
    8/4/2014 22:47:10 [INFO] PIM - XML is valid
    8/4/2014 22:47:10 [WARN] PIM - Failed to find Node
    8/4/2014 22:47:10 [INFO] PIM - PackageCheck: Package id CC1D48BA-E659-42D4-9511-F208F19C3EDC is a old Package, new is installed on the system. Size required: 2335009
    8/4/2014 22:47:10 [INFO] PIM - Trying to access xml at path:E:\Adobe CS5_5\packages\DWA\DWA.pimx
    8/4/2014 22:47:10 [INFO] PIM - XML is valid
    8/4/2014 22:47:10 [WARN] PIM - Failed to find Node
    8/4/2014 22:47:10 [INFO] PIM - PackageCheck: Package id 4F576A64-1680-4E79-B4A2-CFAC1A841C06 is a old Package, new is installed on the system. Size required: 3525373
    8/4/2014 22:47:10 [INFO] PIM - Trying to access xml at path:E:\Adobe CS5_5\packages\LWA\LWA.pimx
    8/4/2014 22:47:11 [INFO] PIM - XML is valid
    8/4/2014 22:47:11 [WARN] PIM - Failed to find Node
    8/4/2014 22:47:11 [INFO] PIM - PackageCheck: Package id D2E20EE6-5E36-40A4-8CB2-EC0C2E0B6912 is a old Package, new is installed on the system. Size required: 6359429
    8/4/2014 22:47:11 [INFO] PIM - PackageCheck: Extra Package id CEF79D2D-B768-4000-890A-749307FC1A88 found in ACF. Size required: 2716397
    8/4/2014 22:47:11 [INFO] PIM - PackageCheck: Extra Package id CF544A33-B3C5-41EB-9A35-FF71EF87BD9D found in ACF. Size required: 237125
    8/4/2014 22:47:11 [INFO] PIM - PackageCheck: Extra Package id E4D5C1B1-86EE-4912-BC83-DCF49C6DA758 found in ACF. Size required: 5275810
    8/4/2014 22:47:11 [INFO] PIM - PackageCheck: Extra Package id 678DA613-34E3-4532-B6D4-E2C1D3D44A22 found in ACF. Size required: 6006309
    8/4/2014 22:47:11 [INFO] PIM - PackageCheck: Extra Package id EC6B3460-5E27-4FD6-80F5-1EA03E45A6DA found in ACF. Size required: 5110
    8/4/2014 22:47:11 [INFO] PIM - pim_haveEnoughDiskSpaceToInstallPackages reqSize ... 30123889
    8/4/2014 22:47:11 [INFO] Setup - TimeLog: End initial checks
    8/4/2014 22:47:11 [INFO] Setup - TimeLog: Begin Installing
    8/4/2014 22:47:11 [INFO] Setup - Start Installing core package - E:\Adobe CS5_5\packages\core\PDApp.pimx
    8/4/2014 22:47:11 [INFO] PIM - START installPackage at file E:\Adobe CS5_5\packages\core\PDApp.pimx
    8/4/2014 22:47:11 [INFO] PIM - Trying to access xml at path:E:\Adobe CS5_5\packages\core\PDApp.pimx
    8/4/2014 22:47:11 [INFO] PIM - XML is valid
    8/4/2014 22:47:11 [WARN] PIM - Failed to find Node
    8/4/2014 22:47:11 [INFO] PIM - srcPath :C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\/core/ destPath :C:\Users\Kaylene\AppData\Local\Adobe\OOBE\PDApp/core/
    8/4/2014 22:47:11 [INFO] PIM - Function :copyPrimitive
    8/4/2014 22:47:11 [INFO] Setup - Finished Installing core package - E:\Adobe CS5_5\packages\core\PDApp.pimx, Return status: 0
    8/4/2014 22:47:11 [INFO] Setup - Start Installing package - E:\Adobe CS5_5\packages\UWA\UWA.pimx
    8/4/2014 22:47:11 [INFO] PIM - START installPackage at file E:\Adobe CS5_5\packages\UWA\UWA.pimx
    8/4/2014 22:47:11 [INFO] PIM - Trying to access xml at path:E:\Adobe CS5_5\packages\UWA\UWA.pimx
    8/4/2014 22:47:11 [INFO] PIM - XML is valid
    8/4/2014 22:47:11 [WARN] PIM - Failed to find Node
    8/4/2014 22:47:11 [INFO] PIM - srcPath :C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\/UWA/ destPath :C:\Users\Kaylene\AppData\Local\Adobe\OOBE\PDApp/UWA/
    8/4/2014 22:47:11 [INFO] PIM - Function :copyPrimitive
    8/4/2014 22:47:12 [INFO] Setup - Finished Installing package - E:\Adobe CS5_5\packages\UWA\UWA.pimx
    8/4/2014 22:47:12 [INFO] Setup - Start Installing package - E:\Adobe CS5_5\packages\DWA\DWA.pimx
    8/4/2014 22:47:12 [INFO] PIM - START installPackage at file E:\Adobe CS5_5\packages\DWA\DWA.pimx
    8/4/2014 22:47:12 [INFO] PIM - Trying to access xml at path:E:\Adobe CS5_5\packages\DWA\DWA.pimx
    8/4/2014 22:47:12 [INFO] PIM - XML is valid
    8/4/2014 22:47:12 [WARN] PIM - Failed to find Node
    8/4/2014 22:47:12 [INFO] PIM - srcPath :C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\/DWA/ destPath :C:\Users\Kaylene\AppData\Local\Adobe\OOBE\PDApp/DWA/
    8/4/2014 22:47:12 [INFO] PIM - Function :copyPrimitive
    8/4/2014 22:47:12 [INFO] Setup - Finished Installing package - E:\Adobe CS5_5\packages\DWA\DWA.pimx
    8/4/2014 22:47:12 [INFO] Setup - Start Installing package - E:\Adobe CS5_5\packages\LWA\LWA.pimx
    8/4/2014 22:47:12 [INFO] PIM - START installPackage at file E:\Adobe CS5_5\packages\LWA\LWA.pimx
    8/4/2014 22:47:12 [INFO] PIM - Trying to access xml at path:E:\Adobe CS5_5\packages\LWA\LWA.pimx
    8/4/2014 22:47:12 [INFO] PIM - XML is valid
    8/4/2014 22:47:12 [WARN] PIM - Failed to find Node
    8/4/2014 22:47:12 [INFO] PIM - srcPath :C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\/LWA/ destPath :C:\Users\Kaylene\AppData\Local\Adobe\OOBE\PDApp/LWA/
    8/4/2014 22:47:12 [INFO] PIM - Function :copyPrimitive
    8/4/2014 22:47:14 [INFO] Setup - Finished Installing package - E:\Adobe CS5_5\packages\LWA\LWA.pimx
    8/4/2014 22:47:14 [INFO] PIM - srcPath :C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\/P7/ destPath :C:\Users\Kaylene\AppData\Local\Adobe\OOBE\PDApp/P7/
    8/4/2014 22:47:14 [INFO] PIM - Function :copyPrimitive
    8/4/2014 22:47:16 [INFO] PIM - srcPath :C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\/D6/ destPath :C:\Users\Kaylene\AppData\Local\Adobe\OOBE\PDApp/D6/
    8/4/2014 22:47:16 [INFO] PIM - Function :copyPrimitive
    8/4/2014 22:47:16 [INFO] PIM - srcPath :C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\/DECore/ destPath :C:\Users\Kaylene\AppData\Local\Adobe\OOBE\PDApp/DECore/
    8/4/2014 22:47:16 [INFO] PIM - Function :copyPrimitive
    8/4/2014 22:47:17 [INFO] PIM - srcPath :C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\/P6/ destPath :C:\Users\Kaylene\AppData\Local\Adobe\OOBE\PDApp/P6/
    8/4/2014 22:47:17 [INFO] PIM - Function :copyPrimitive
    8/4/2014 22:47:19 [INFO] PIM - srcPath :C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\/IPC/ destPath :C:\Users\Kaylene\AppData\Local\Adobe\OOBE\PDApp/IPC/
    8/4/2014 22:47:19 [INFO] PIM - Function :copyPrimitive
    8/4/2014 22:47:19 [INFO] Utilities - File does not exist
    8/4/2014 22:47:20 [INFO] Setup - TimeLog: End Installing. Now launching PDApp
    8/4/2014 22:47:21 [FATAL] Setup - Adobe Application Manager executable does not exist at the location: C:\Users\Kaylene\AppData\Local\Adobe\OOBE\PDApp\core\PDApp.exe
    8/4/2014 22:47:21 [FATAL] Setup - Unable to launch PDApp. File missing
    8/4/2014 22:57:44 [INFO] PIM - PIMSqlite closeDB status 0
    8/4/2014 22:57:44 [INFO] PIM - PIMSqlite closeDB status 0
    8/4/2014 22:57:44 [INFO] PIM - FREE PIM Instance ...
    8/4/2014 22:57:44 [INFO] Setup - cleanUSF: Deleting Path C:\Users\Kaylene\AppData\Local\Adobe\OOBE\PDApp
    8/4/2014 22:57:44 [INFO] Setup - Setting current directory to C:\Users\Kaylene\AppData\Local\Adobe\OOBE
    8/4/2014 22:57:44 [ERROR] Setup - Error in deleting folder C:\Users\Kaylene\AppData\Local\Adobe. Error Code:145
    8/4/2014 22:57:44 [INFO] Setup - End Adobe Setup. Exit code: 1

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