CS5 Master Collection installs Application Folders for unselected apps

I elected to install only some of the applications from the CS5 Master Collection but the installation created several folders for apps I did not install.
These folders have the application in them BUT the application will not launch.
For example, I did NOT install "Premier Pro CS5" but there is a foler in Applications called "Adobe Premier Pro CS5".  In this folder I see "Adobe Premiere Pro CS5.app".  If I click on that I get the message:
"You can't open the application Adobe Premiere Pro CS5 because it may be damaged or incomplete."
Is this normal?
Why would folders and non-functioning apps be installed when they were specifically NOT excluded by me during the install process.
I'd like to fix this without messing up anything.  There's no "unisntaller" in these situation.
Thanks!

I have exactly the same problem and situation with CS5 production premium.
I reinstalled after PC re-build and it won't update. The Manager actually downloads all the apps (tried several times now and it downloads the 512MB of files) and then says there was an error. If I click on the customer support link it takes me to a page on Adobe about serial number problems : http://helpx.adobe.com/creative-suite/kb/error-serial-number-qualifying-product.html.
Suggests a serial number issue, but it is correct and the base product from discs installed and registered correctly.
Come on Adobe is this your way of forcing us to the cloud? How do we update products?

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