CS5 - Missing required plugins error

Hi,
I have completely new installation of Windows 7 x64 on my harddrive and I have installed trial version of Adobe Illustrator CS5. However, when I launch it, it gives me this error:
when I click ok, it gives me this:
and after clicking ok: Adobe Illustrator CS5 has stopped working...
how to fix it? I have already tried this http://kb2.adobe.com/cps/331/331889.html but anything there was helpful
thanks

Just re-install wont help.
You need to:
1) uninstall AI with the oprion checked to remove preferences in uninstall options screen(This is important, you need to check the option otherwise you may have to do it again.)
2) go to C:\Program Files\Adobe and delete the left over Adobe Illustrator CS5 folder
3) Install AI again. now go ahead and launch AI.
Thanks,
Anirudh

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