CS5 not able to save workspaces or edit preferences

Hey guys,
After installing CS5 yesterday I quickly found out that in all of the programs I am not able to save my work space or edit preferences.  Basically what happens is I will say "save workspace" and a blank box pops up which says save workspace, but then that is it... its basically frozen because I can not get past this prompt.
Now when I try to change my preferences on the clipboard to take off PDF preferences, I see a square that minimizes quickly to the bottom right of the program and then the program is left frozen, (nothing can be clicked on) and the only way to exit is to end the process.
According to some other people this may be caused due to a flaw in the installer which makes it so I do not have access to read // write preferences.  There seemed to be a solution for some mac users by changing system files so that anyone can update them.  But I can not seem to find the same files they are editing on my windows 7.
Can some one please try to help me out.
Thank you so much
M

Do you have any custom display setting such as large fonts or resolution? If so, set them back to Windows defaults.
Bob

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