CS5 on XP Pro produces "needs to close" error

Windows XP Pro, with all service packs and updates installed:
Since upgrading Photoshop CS4 to CS5, frequently, when I close PS, it produces the error dialog "Adobe Photoshop CS5 has encountered a problem and needs to close." The "Error signature" contains the following:
AppName: photoshop.exe AppVer: 12.0.0.0 ModName: adobeswfl.dll
ModVer: 2.0.00.7489 Offset: 00013db9
The problem is not easily reproduced, but as I said it is happening frequently.

Do you so Save for Web as part of your workflow?
I'm trying to isolate a reproducible sequence, but I've seen Photoshop crash on exit after doing nothing more than start Photoshop, open a document, Save for Web, then close Photoshop.
-Noel

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"iTunes needs to close" error

I had to get a new hard drive for my Inspiron 6000/XP Media Edition and after setting it up I have downloaded iTunes 7.6 and keep getting the "iTunes has encountered a problem and needs to close" error. I have downloaded, removed and re-downloaded it a half dozen times and even tried the 7.5 version with the same results.
Anybody out there got any ideas? b noir? Canst thou help me? Thanks!

Welcome to Apple Discussion!
See if any of these help...
Troubleshooting an unexpected quit or restart of Windows, iTunes, or QuickTime
iTunes won't open or unexpectedly quits
iTunes 6 for Windows unexpectedly quits when opened
Also, make sure that iTunes is up to date...
Download iTunes
btabz

ITunes "encountered a problem and needs to close" error

hey guys and gals, i really need help. i've been trying to fix my iTunes software for months now. Without further ado, here's what happened:
installed itunes
deleted quicktime accidently
installed quicktime
installed itunes
itunes still doesn't work
installed and reinstalled multiple times from both the c.d. and itunes.com
Therefore, when i attempt to open my itunes program, the dialoge box stating, "iTunes has encountered a problem and needs to close. We are sorry for the inconvenience. Send error report, dont send."
the details of the error report are:
"information regarding the condition of iTunes when the problem occured; the operating system version and computer hardware in use; your digital product id, which could be used to identify your license; and internet protocol(ip) address of your computer.
we do not intentionally collect your files, name, address, email address or any other form of personally identifiable information. however, the error report could contain coustomer- specific information such as data from open files. while this information could potentially be used to determine your idenity, if present, it will not be used. the data that we collected will only be used to fix the problem. if more information is available, we will tell you when you report the problem. this error report will be sent using a secure connection to a database with limited access and will not be used for marketing purposes."
for the love of god, help me. i really wanna get my itunes working.(i have no antivirus software, such as mcaffee or norton, etc)
i really appreciate it
-kevin spanky

great, but when i did this, the agreement popped up and disappeared as soon as it came up, before i could press anything.
yuck. that's consistent with a malware infestation problem that has been causing error-less itunes launch failures since late October. but there's another couple of main possibilities that we have to check on for these "error-less" launch failures. let's try to firm up the diagnosis a bit.
first let's make an observation.
reboot your PC. open Task Manager to the Processes Tab. now try to launch itunes again.
does an itunes.exe process appear in Task Manager? if so, does it persist in there, or disappear after a few seconds?
if itunes.exe persists in Task Manager
do you have Norton Internet Security 2005? if so, first see:
iTunes 6 won't open on a Windows computer if firewall software is not up-to-date
... but if no joy with that, try the trusty Lorraine M technique:
Lorraine M: NIS/itunes problem rectified
... but if you don't have NIS 2005 (or symptoms persist), check up on this possibility:
iTunes for Windows doesn't open after upgrading
if itunes.exe doesn't appear in Task Manager (or disappears after a few seconds)
then we have to check up on the malware possibilities.
(this is not a cure, it's a final diagnostic.) use MSCONFIG to get iTunes launching again:
Using MSCONFIG to troubleshoot conflicts in Windows
after the selective startups, don't launchother applications prior to opening itunes. (this has been known to re-trigger the launch suppression.)
post back with a list of the Startup items that you needed to disable in order for itunes to launch again. exact spelling and capitalisation please.
love, b

TNSLSNR encountered a problem and needs to close error

I have taken Reliance Netconnect Datacard connection 4 days back. Since 4 days i have been trying to install Oracle 9.2 on windows, I keep on getting the error "TNSLSNR has encountered error and needs to close " during database creation from Database configuration Assistant . This is disturbing my SAP installation on Windows XP.
The installation goes fine if i don't install the Netconnect software and use the internet.
The thing is that Reliance Netconnect provides Dynamic Ipaddress.
Has any got any idea why listener is getting stopped automatically when i install Netconnect software and use the internet?
Do i need to change anything in listener.ora or anyway i can register this ipaddress using Net configuration Assistant so that the error gets stopped?
Thanks in Advance

not ssure but do one thing go to start run cmd and give the commnad ipconfig then u will know the ip add of ur machine then apply that ip in host file, hopefully ur problem will be solve
shahid

Cisco agent desktop has encountered a problem and needs to close error

A Remote Hotline user is experiencing crashes with her desktop agent. After logging into the program it generated the error message "The Cisco Agent Desktop has encountered a problem and needs to close"
I have removed the agent from add remove programs, re installed it and attempted to run it logged in as an admin and using both mine and the user's agent credentials and the program still crashes.
Agent desktop ver 5.0 Build 6.4.2.12 Windows XP
Any ideas?
Regardes, Chet

Thanks for the reply, this is what I did to resolve it:
Fix:
Uninstalled Desktop agent from add remove programs
Re installed program
Do a complete restart or the prog will continue to crash
Test program by logging in with user’s credentials

'Crw32.exe needs to close' error. Faulting Module Mod:pscript5.dll

We are using Crystal Reports 9 and have been for quite some time now. A couple of weeks ago we had two users complaining of the same issue. Sometimes when they want to print to PDF, Crystal will start to print, but it will not load past page 1. The error "crw32.exe needs to close" comes up with the faulting module Mod:pscript5.dll. After the program closes, the portion of the document that made it to the printer pops up in Adobe Acrobat. It's usually just the first few lines of the first page. This happens sometimes. Sometimes the document will print the whole way through, other times it won't. It does it on multiple documents as well. We first noticed it when printing larger documents(50pages or so), but it will also do it on a 1 or 2 page document. I've uninstalled and reinstalled Crystal and Adobe Acrobat with no success. I downloaded the service pack for Crystal, changed printer drivers, added Crystal Reports to the DEP exceptions list, and tried printing to Adobe Reader, but none of it worked. I've also monitored the memory while Crystal is running and trying to print the report, but there weren't any significant jumps in memory usage. I know that pscript.dll is a post script printing file, but I kind of think that it isn't a printing issue and it's throwing up the wrong error. It errors with more than one printer. And it will work some of the time. It seems to be hit and miss. Has anyone run into this issue or have any other suggestions?

Good info, now we know for sure.
CR 9 used one set of routines to format the reports, back then we were PRE-WYSIWYG, meaning we did not use Adobes formatting technique's when viewing and printing. In CR 10 and above we moved to their model which is why newly created Reports render and work properly.
Only thing I can suggest is if you must use that printer driver to update your reports, Open each one, Verify database, set up page size to the PDF printer and then save as to a new location. YOu can try checking off the no Printer option and Dissociate... to see if that helps.
So yes in one sense it is a CR issue but at the same time CR 9 worked fine with the current Printers and PDF viewers at the time.
CR 9 has been out of support for years now and we do recommend that you update your reports each version, the further apart the version numbers of the RPT's are the more chance that some functionality may have issues when opened in a new version.
No new patches are available so nothing we can do, possibly Adobe can make their Print Driver more backward compatible....
Thanks
Don

Cant download photoshop cs5 as it says i need to close adobe bridge

I tried to download the creative suite cs5 but when it came to the final stage of installation it said i had to close adobe bridge, but it wasnt open and i dont really know what it is!
i have unistalled everything adobe inclusing bridge, and done an adobe clean up thing but then when i try to re-download photshop it still is saying close bridge evn though it is no where on my pc! please help

You have Bridge set to automaticaly start on login, so it is running the the background. You can change that option in advanced preference, and reboot computer.
OR open Task Manager, clck on Processes Tab and search for bridge.exe and close it.

ITunes has encountered a problem and needs to close error

Had to reinstall Itunes, now it fails to start!? i have removed my antivirus, tried to roll back and system restore, deleted the library info as suggested in another of these support questions.
Anyone any idea's why it won't start? i have unistalled and reinstalled and deleted all registry signatures for Itunes and quicktime. I have reinstalled Quicktime as a stand alone and with itunes and it still fails to start!!
Any wizards out there can sort this out?! I'm on XP home running SP2
Cheers, looking forward to any idea's

This is a longshot, but get a good antispyware checker and give it a go at your system. Some recent spyware has been reported by other users to shut down iTunes or prevents it from launching. From user reports, Ewido seems to be the best at catching it. You can download a free version of Ewido here.
If that doesn't cure the problem, try deleting the iTunes preference files:
C:\Documents and Settings\<username>\Application Data\Apple Computer\iTunes\iTunes.pref
and
C:\Documents and Settings\<username>\Local Data\Application Data\Apple Computer\iTunes\iTunes.pref
You might have to turn on "show hidden files" to find them. (Right click "my computer", select open, select Tools menu -> Folder Options. Select View tab, "show hidden files" radio button is in the center scrolling panel.) Delete them. This will force iTunes to run the setup assistance the next time you run it and you'll have to go back and set any preferences you've changed from the default.
Hope this helps.

ITunes has encountered a problem and needs to close

Just downloaded latest version of itunes with quicktime. Won't run. Get the Itunes has encountered a problem and needs to close error to Microsoft message. Have latest Windows XP updates as well as latest Ipod updater. Have Norton Antivirus. Looked at task manager, nothing is running. Please help.

I shutdown my antivirus software(Norton). Downloaded the upgrade iTunes and Quicktime, then downloaded Quicktime by itself.(Don't know if this was necessary, but it worked.) Restarted the Norton. Problem resolved for now.

BB Desktop Manager 4.7 has encountered a problem and needs to close.

When I restart my computer, some of the icons in the notification area are missing. The I get the standard "BB Desktop Manager 4.7 has encountered a problem and needs to close" error and my XP machine wants to send an error report to MS.

Please try the following steps:
-Delete the Intellisync folder.
     Close the desktop manager application.
     Disconnect the BB from the computer.
     Double Click on My Computer> Local Disk (C Drive>Documents and   Settings>(username)>Application Data>Research In Motion>
   Blackberry>Intellisync.
     Note: If the Application Data folder is not present, click Tools>Folder Options at the top of the screen.
     Click the View Tab, then click on Show Hidden Files and Folders.
     Click Apply>Ok and continue through the remaining steps.
     Delete everything within the Intellisync folder.
     Launch desktop manager and attempt sync the device with the computer.
~Tami~
Intellectuals solve problems; geniuses prevent them.
-- Albert Einstein

Rescue and Recovery has encountered a problem and needs to close

I'm running R&R 3.10.0022 on a ThinkPad T42p 2373-HTU and encountered the Rescue and Recovery has encountered a problem and needs to close error. When I tried to install the advertised patch with rnr31cp5.exe, I get an InstallShield Wizard dialog box that says "Could not find any previously installed compliant products on the machine for installing this product" and the install fails.
I then tried to reinstall the Microsoft patch that seemed to have caused the original problem, KB917422, which told me that a more recently installed service pack made this patch (KB917422) unnecessary.
Bottom line: I can't run R&R. And I couldn't find a Lenovo R&R update for my machine. Any ideas please?
Al Vesper
Solved!
Go to Solution.

Hello mate,
Try to uninstall completely R&R and install the latest version.
You can find it there : http://www-307.ibm.com/pc/support/site.wss/document.do?sitestyle=lenovo&lndocid=MIGR-76226
Knowledge is of two kinds. We know a subject ourselves, or we know where we can find information on it.
ThinkPad T510 4313-CTO Windows 8 x64 - Intel Core i7-620M - NVIDIA NVS 3100M - 8GB RAM - 240GB SSD- Intel Centrino Ultimate-N 6300 - Gobi 2000.
ThinkPad Helix 3697-CTO Windows 8.1 x64 - Intel Core i7-3667U - Intel HD Graphics 4000 - 8GB RAM- 256GB SSD - Intel Centrino Advanced-N 6205 - Ericsson C5621gw

ITUNES HAS ENCOUNTERED A PROBLEM AND NEEDS TO CLOSE PROBLEMS

PLEASE HELP ME. I CAN NOT GET INTO ITUNES. I KEEP GETTING THE ERROR MESSAGE "ITUNES HAS ENCOUNTERED A PROBLEM AND NEEDS TO CLOSE" ERROR . WHAT MUST I DO? ITRIED TO REINSTALL THE SOFTWARE,BUT IT DID NOT WORK. HELP

First, try to check your Quicktime installation--this has been discussed over and over again on the forum. If Quicktime won't launch--that's the problem. You can uninstall and reinstall this application.
I just had this failure a few days ago. I chose to "repair" my Quicktime installation instead of re-doing the whole thing. I TURNED OFF MY VIRUS PROTECTION AND FIREWALL BEFORE I PROCEEDED! Then, I let Windows run a repair and everything worked properly afterwards!

Desk top software 6.1.18 - encountered problem and needs to close

I've been successfully running Desk Top Software on my PC with Windows XP since August, 2010 (don't know the version, but it was current then). I recently up-dated following a prompt that a new version was available and installed 6.1.18. Now when I try to open it I get a Windows " Blackberry Desktop Software has encountered and problem and needs to close" error message. I have re-started the computer, removed and re-installed the software, but no solution. Help!!

Ok, good news (and thanks for your help). I am up and running with a working sync for the first time since (mistakenly) upgrading to the latest version of 6 [I had been using an earlier version of 6 before the upgrade]. I have re-installed 5.0.1 and am using drivers v6.
After the reinstall the desktop manager at first could not recognize my blackberry. I had to go to device manager and rather than simply doing an automatic driver refresh, I had to choose the option to pick the driver from a list. Once I did that my blackberry was recognized by the desktop manager, I was able to configure the sync options and it worked like a charm.
I will not be upgrading until this version of sync literally stops working due to incompatibility with some future software versions!
Short recap of what I think will work:
1. Uninstall DM 6.x. A normal uninstall should work (although admittedly I did at least two clean uninstalls and reinstallation of DM 6.x before my final uninstall, so if this process doesn't work the first
time for you then consider a clean uninstall).
2. Install Desktop Manager 5.0.1.
3. Install the drivers (I used the current versions, 6.x).
4. If DM doesn't recognize your device, then go to device manager, under hardware find your blackberry, update its driver and if the automatic update doesn't work then choose the option to pick your driver from the list.
You should then be up and running with only the normal configuration issues remaining.
Good luck!
Rashad

Error generated - needs to close

I had a power supply failure caused by a floppy driver fault.
The power supply was replaced and i was using Photo shop Elements Organiser to download photos from my SD card.
The computer froze while red eye correction was running and had to be reset.
Every time I load organiser it generates the following error:-
" Organiser needs to close - Error code c0000005 Address 1fad1d4"
I have removed the program and reinstalled it but still the same.
I am using Photoshop Elemnts 4 with Premiere Elements 4.
Should i remove both and reinstall?
Thanks for any help.

Have a look at this Adobe Tech document:
http://kb2.adobe.com/cps/332/332471.html

Generic Host Process For Win32 Services Has Encountered a Problem and Needs to Close - J6480

Computer: eMachines T3025 Athlon
OS: Win XP SP3 (recent clean install)
Printer: HP J6480 on wireless network
Printer prints and scans fine wirelessly. I am using the "small footprint" HP drivers to print and scan.
After some hours with printer connected to the computer wirelessly and printing or scanning, I eventually get the
'Generic Host Process For Win32 Services Has Encountered a Problem and Needs to Close' error message and cannot print or scan any longer unless I shutdown and restart Windows.
I have implemented all the fixes (download, reinstall, etc.) listed for this printer on the hp.com site - namely
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00273968&tmp_task=solveCategory&lc=en&dlc=en&cc...
with the exception of changing the firewall setttings to allow hpqtra08.exe to run. This file is not found on my system in my install. The files that are allowed to bypass the firewall are shown below (duplicates listed as shown on my screen)
hpoews01.exe
hponicifs01.exe
hponicifs01.exe
hponicifs01.exe
hposid01.exe
hpqkygrp.exe
hpqtax08
hpznui08.exe
hpznui08.exe
hpznui08.exe
Per the Firewall bypass instructions, the files available in the Digital Imaging\bin location on my machine are
hpiscnapp
hpoews01
hposid01
hposvc08
HpqApKil
hpqkygrp
hpqpprop
hpqqpawp
hpqtax08
hpqtbx01
HPqTrMgr
hpqwrg
hpsjrreg
What else do I need to do to solve this problem once and for all ?

Hi,
Please try to update the hot fix then monitory the status again, at same time that error ome times also can cause by virus infection some time please back up important files
update your AV soft then scan the virus.
The relate hot fix:
The Service Host process may stop unexpectedly in Windows Server 2003
http://support.microsoft.com/kb/932762/en-us
Hope this helps.
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CS5 on XP Pro produces "needs to close" error

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