CS5 Photodownloader

Re above - The photo downloader has stopped working since I downloaded Camera raw version 6.5?
The downloader window opens and the images can be viewed in the window but everything is greyed out so i am unable to import any images (Raw Files .nef Camera Nikon D3s)
Any advice/help or assistance would be appreciated
Steve
[email protected]

There;s a fix in the release candidate of Camera Raw 6.6:
http://blogs.adobe.com/lightroomjournal/2011/11/lightroom-3-6-and-camera-raw-6-6-available -on-adobe-labsoe.html

Similar Messages

Photodownloader in Photoshop CS5 freezes when choosing a directory

This just recently happened in the last week. When I insert my CF card in my card reader and Adobe Bridge CS5 and photo downloader opens up, it hangs when I try to change the location where to download the files to. So in photodownloader, I select the Choose button in the top left of the attached image, the finder dialog comes up. At this point the photodownloader and dialog hang. I need to go into the Activity Monitor and kill the photodownloader. If I do not change the location, i.e. hit the Choose button, everything else works fine and I can download the images of the CF card. I spoke with Adobe and they feel its something within the OS/Finder.
Any thoughts/help/etc..... would be appreciated. I also tried rebooting, my default directory is on a 1.5TB firewire 800 drive. I unmounted and disconnected it, rebooted and photofinder went to the default Pictures directory. Same thing, freezes. I also tried my iPhone plugged in to download photos and it hang also.
Thanks,
K

Not sure if this is quite the same problem, but there is a discussion on the Adobe Bridge support forum about something very similar. This happened to me too. It seems that there is a bug in the latest Camera Raw update. It is weird because everything seemed to work OK for a while and then broke just as you describe.
The solution offered there which I found worked OK so far was to revert from the latest Camera Raw update (v.6.5) to the previous one (v.6.4), which I did via Time Machine going back to pre October 18th 2011 (I think), which is roughly when I last updated.
Look up the Adobe forum if you need to know how to find the file - it took me a while to get the right folder and without checking I wouldn't like to commit myself to the correct directory.
Tim

Trouble with Adobe Bridge CS5.5 for Mac Lion Photo downloader

Hi, I am having trouble with CS5.5 Bridge's photdownloader when I am trying to choose a folder location.
Im using Lion / Mac
When I try to choose say an external drive or another folder location it will freeze up and stay on "Choose" the button flashes on and off but when i try to click it it will not respond or select the desired file location
The photodownloader does not respond to any other commands..i have to force quit it..yes i have re-booted..re-started and problem remains..
The only way i can download photos is by choosing the first file option of the pictures file on my harddrive which is not want I wish to do..i have noticed that this started happening after the Raw update..was wondering if this is affecting Photodownloader..
any suggestions would be greatly appreciated..thank you

Thank you, SG, for clarifying which OS's this will work with.
I agree with Jennie - the beauty of "get photos from camera" is that it takes 2 steps out of the workaround you mention above. Personally, I'm okay living with 6.4.1, as I have an older camera. I won't be happy if one of the push updates re-updates me to 6.5 though. I wouldn't want to redo the reinstallation of the new version. This method will not work for any of my clients or students though - they normally can't comfortably follow the technicality of downgrading, and some have newer cameras and would need the 6.5 version. (I don't believe in betas for my clients, and neither do they, for the most part)
I guess I should thank Adobe - some of my clients have needed tech support to perform the downgrade (SO many people aren't comfortable technically), and some of my clients needed to be retaught the workaround SG mentions. Adobe's flub has actually made me a little money - which I'd rather not have to make this way.
SG's workaround does work and makes sense - but for my clients with hundreds of images at a time, who have to rename items, add copyright info, & etc., this more than doubles their work-time for the start of their workflow. I hope Adobe gets that GM version out soon.
BTW - this issue supports an argument I've hadfor years regarding "PUSH" updates. I always tell my clients and students not to do them until they research the update. Because of what I do, I do have to install them personally, but I'm grateful I'm comfortable fixing things myself.

I can't preview RAW files in Bridge CS5 or open them in Camera Raw

I've been using Photoshop CS5, Bridge and Camera Raw 6.7 with no problems whatsoever. I recently upgraded the OS on my MacBook Pro to 10.8.5 and can no longer preview RAW files in Bridge, or open them in Camera Raw.
I've downloaded the Adobe DNG converter, but would much prefer to using my existing workflow if possible.
Any suggestions? Thanks in advance for any help!

Adobe doesn't support CS5, an when I spoke to Apple, I was told that this is a known issue with OS 10.8.5 and that they're working on a patch. In the meantime I'm using Adobe's DNG as a workaround.
Have not heard before of this Known Issue, also find it hard to believe being true. But can't test my self because I only have CS6 and CC installed and always use Photodownloader to convert to DNG upon import. I have just installed the 10.8.5 update and checked in Bridge CC pointing to an attached card reader. no problem in showing the CR2 thumbs, it works as always and as expected.
To my knowledge Bridge CS5 is already 64 bits and I can't think of any valid reason why an OS update would cause this problem so suddenly (but I'm not a technician I have to confess…)
However, I would first try a check and repair permissions from Apple Disk Utility and also try Cocktail (good and cheap 3th party maintenance application for Mac) to clear caches and check permissions.
Also try a new user account just for testing to rule out your current account as the culprit.

CS5 RAW Could not complete your request because the file appears to be from a camera model which is not supported by the installed version of Camera Raw. Please visit the Camera Raw help documentation for additional information.

I rented a Nikon D600 & D610 and CS5 cannot open the RAW files, i do not have any issued with my D700 RAW files. I am getting this error message -
Could not complete your request because the file appears to be from a camera model which is not supported by the installed version of Camera Raw.
Please visit the Camera Raw help documentation for additional information.
Can anyone please help?

yellowmledbetter wrote:
Sorry, I am on a MAC. I downloaded the link you provided and it's giving the same error message as above. Running CS5.
The error message you gave is from Camera Raw. I thought you said that DNG Converter didn't work?
The link I gave you is an article on getting your raw files to open in Camera Raw. Did you read it? I lazily gave you the link because this is one of the most common problems in this forum, and I get tired of saying the same thing over and over again. I could break it down for your specific case, but I was hoping you could read through the article and work it out for yourself.
But, here goes:
Your cameras are newer than your raw converter, so it won't understand them.
CS5 comes with Camera Raw 6, which can only be upgraded as far as 6.7.1. You can find out which version of Camera Raw you are running in three ways: in the settings title bar (Cmd-K), in the plug-in title bar (press F to start/stop full-screen mode to reveal the title bar), or Photoshop's Help menu (About Plug-ins).
Downloading raw files from newer Nikon cameras with old versions of Nikon Transfer will actually make them unreadable in Adobe software. They can be fixed with a free utility. Again, it's all in the linked article. You should be using up-to-date Nikon Transfer, or Adobe Photodownloader to avoid this problem.
All being well, you have good raw files on your computer. You can convert them to dng using Adobe DNG Converter. IF you are on OSX Leopard or Snow Leopard, you CAN'T use the latest version, because Adobe stopped support. But, if you ARE on a later OSX, you can download DNG Converter 8.6.
DNG Converter is designed to convert FOLDERS of raw files at a time. You select a folder of raw files, and tell it to create DNG copies. BUT, you have to set up the converter before you start using it...
If you load up DNG Converter, you'll notice a button labelled "Change Preferences". Clicking this, you'll see the first option is "Compatibility". Here, you must select the appropriate setting for the version of Camera Raw you HAVE (see above). If you can't work this out, just pick "Camera Raw 5.4 and later". THEN pick a folder of raw files and convert them to DNGs.
All the above is already in the article, but I gave you a personalised response. If you still can't get it to work, please give us more than one sentence. Tell us exactly what you tried, and describe exactly what happened. Which version of OSX you're running, what device and software you downloaded your raw files with, how you used DNG Converter, and so on.
I really should be in bed.

Help in changing from iphoto to Bridge CS5

I am a mac user with an imac and a macbook pro and have added PS CS5. My OS is 10.6.8 on my laptop. How do I set or switch from iphoto to Bridge CS5 to store/catalog my photos? Any help or tutorial would be appreciated.
Thanks,
Liza Ben Vaughn
Kansas

How do I set or switch from iphoto to Bridge CS5 to store/catalog my photos?
There is a significant difference between Bridge and iPhoto. Bridge is a file browser and reflects the contents of the folders you point it to. iPhoto uses a central library to store the images in By default this library is hidden and only shows as a Package.
You first have to decide to use either iPhoto or Bridge as main application to manage your photo's, it is very hard to mix the 2 applications.
If you want Bridge for this you should create a new folder or folder structure where you can place the files in. For instance in your pictures folder but it can be located anywhere in your user account.
Then go to the pictures folder on your Mac (best use column mode for Finder windows) and choose the iPhoto Library file. When you use right mouse click menu on the library icon it shows an option called 'show package content'
This opens a new window and reveals the content of the library.
Now search for the folder called masters (or originals as I believe they called it in earlier versions) in list.
If you open this folder there will be a folder for each year you have add photo's to iPhoto.
In here are the original sized pictures nested.
Best way is just grab the year folders and be sure to copy them (instead of move, otherwise your originals will also be removed from iPhoto) to the new created folders where you want to point Bridge to.
After done point Bridge to a year folder and in the menu view choose 'show items from subfolders'. This will reveal all pictures in this year folder and starts caching them.
After caching is done you can choose to leave them in date folders as the have been created by iPhoto or start batch renaming and let Bridge get the shot date from Exif, etc etc. Organize, rename and add metadata keywords to the files the way you like.
If you use Photodownloader to import the new shot files you can point that to the wanted folder to be placed in.
To many options to explain.
Be sure to have a Back Up and you can test what ever you like

Bridge CS5 not detecting camera

I just upgraded my MAC to OS 10.8.3, now Adobe Bridge CS5 cannot detect my camera when I plug in to download images. What do I need to do to correct this?

Moved to Bridge General Discussion
Can you provide more details, what version of Bridge (check About Bridge) and what camera are you using.
In general, plugging the camera to the computer is not the best workflow, it would be safer and faster to get a USB or firewire card reader and put your card in the reader.
If you go to the menu file / get photo's from camera you will be provided with Adobe Photodownloader. Check the options and use the advanced menu. But be warned, don't let APDL delete your files form the card. This is very dangerous because you first should check if your files are correct and make a back up before considering to delete the files from the card. If you are sure everything is OK put the card back in the camera and use the camera software to delete the files, I personally use the format card option to have a clean start.

Bridge CS5 SLOW!!

I can't believe how SLOW this new version of Bridge is.
If I batch rename, say 70 .dng files from the 1DSMKIII (around 21-26mb each), I can go eat lunch & come back 45 minutes later, & it's still working. No exaggeration.
If I label, say 10 of these files, it takes approximately 3 minutes to "update settings.".
The speed is approimately the same of files from the 5D(MKI), and a Panasonice LX3. I only shoot RAW & convert all to DNG upon import from Camera.
I'm on a Mac Pro Quad-Core Intel Xeon, 3 GHz, 17GB RAM. Mac OSX.5.8
I've deslected "keep 100% Previews in Cache" and "Automatically export cache to folders."
I've set the cache size to maximum, emptied & purged the cache repeatedly.
I've also disabled "Use software rendering" & Generate Monitor size previews".
I'm also running the 64 bit version of Photoshop CS5, if that matters. Bridge version 4.0.2.1. Camera Raw version 6.1
Also, the thumbnails don't reflect actual Camera Raw settings unless I opt to "Generate High Qaulity Thumbnail". This takes even longer!
please respond to
don at shreveimaging dot com
Thank you
Also, I couldn't log in to the forums with my actual Username (said it had been taken. Well DUH.), so I had to keep trying until it accepted the one I have now.

Using CS5, Photoshop 12.0, and Bridge 4.0.0.529
Hi Phil
first of all, you don't have the latest update for Bridge, it should say 4.0.5.11. You should first of all update to that version, I think most of your problems will be solved with this update.
But! be aware that using the auto Update also will show you the option to update to latest ACR plug in 6.5 This version causes trouble with the use of Photodownloader. Since you have a 5d2 you have no need for that latest version of ACR so best deselect this option and stay at version ACR 6.4 for the Raw Plug in until the newer update that should have solved this problem.
If you already have ACR 6.5 (you can see so in PS itself, menu Photoshop/ About Plug in / Camera Raw to see what version you have installed) check the download link Tai Lao provided in the thread 'revert to previous plug in'
When you begin with an empty cache does Bridge work continually to build the cache or does it work on a case by case basis as you point to a directory during you work flow? My system seems to work on a case by case basis. So it's not a 2 hour task to build a new cache.
I was not clear enough it seems. Meant to describe the time that was needed after I have deleted the cache file in the preferences to start with a fresh but empty cache. I do so a few times a year.
Once this is done Bridge only needs to cache the new files I added (your case to case basis) and that is much much faster. I use Photodownloader for this. convert to DNG, rename the files, add metadata copyright template and back up original. Mainly converting to DNG takes some extra time but that is only once. Having all the renaming and converting options in Photodownloader checked I only start Photodownloader when my card is in the CF reader, hit OK, check if Bridge is pointed to the folder the files are put in and I do something else.
After the last file is converted all files also have been cached and I can start working if I wanted to

Trouble with Bridge CS5.1

I am running the latest version of the Lion (10.7.2).
After the upgrade of Camera Raw Bridge become unstable and useless for me.
As soon as I try to click on the menu bar the Bridge freeze and it is not possible to do other than using the forced termination (opt / cmd / esc).
I have reset the preferences, purge the entire Thummbnail Cache and reset to Standard Workspaces.
I have taken the previous version from backup and made a restart. But the problem is still there.
Is there anyone else who has experienced this?
Will a reinstallation of Bridge solve the problem?
Kind regards
Venche Jensen.

I will try to remove the ARC, and then try to revert to the previous version of ARC.
I have tried to open a raw file via Photoshop. It wount work. I will giv you a feedback when done.
Sendt fra min iPad
Den 16. okt. 2011 kl. 18:38 skrev Omke Oudeman <[email protected]>:
Re: Trouble with Bridge CS5.1
created by Omke Oudeman in Bridge Macintosh - View the full discussion
Since the menu bar on top hang too, I think it is a combination of problem the upgrade of Mac OS and Bridge + ACR.
If you have the option to revert to the previous version of ACR (6.4) and check if this sorted things out it might be helpful for all other users. Personal I have not yet upgraded to Lion (I'm on 10.6.8) and have ACR 6.5 installed. It only gives me the problem that I can't choose an other location for the files in Adobe Photo downloader but that's fine, I always have the same folder i sent them to so that is working for me.
If you have a back up inTime Machine or other Back Up try to find the 6.4 version. Or check the thread about Photodownloader to see how I retrieved it with re install.
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Photodownloader - Error in sequencing files copied from CF Card

I'm a relatively new user of Bridge and the Photodownloader there (although I've used Elements and it appears to be very similar). I've noticed that when I copy files from my CF card (from nikon 300s) that the sequence of the file names on the CF card does not identically match the sequence of the files that are copied to my PC.
I noticed the issue when working with sports photos. The sequence that ACR was presesnting to me was wrong in some instances. In the two I checked it was the same type of error. Pictures that were in 1-2-3 seqence on the CF card were in 3-1-2 sequence after copying. The sequence on the CF card was correct. It does not do it all the time, but seems to be in shots that were shot in faster sequence.
There doesn't seem to be much to mess up with the settings. I tell it to rename to a custom name + date + sequence # (usually starting with 1).
Has anyone else run into this? Is it a bug in Photodownloader? Am I doing something wrong?
I'm using Bridge CS4 - 3.0.0.464.

Film4Now wrote: What do you suggest as an alternative for a file loader and renaming tool? I like the other functionality that Bridge brings with ACR. I use the editing features in that a lot.
I use all the features of Bridge CS4 (except that one) and love it!
Vista has a useful import module but I don't know if it would suit your purposes.
Then again most cameras come with some facility for this too.
With CS5 getting closer I doubt whether the downloader will ever be fixed.

Serious problem with pack cs5

hi!
i bought yesterday the pack standard CS5, a student/teacher version. i installed it without problem. i tried today to use it but i have a really big issue: on photoshop and indesign (probably with illustrator also), i can't open or save a file. the only way to do it on photoshop now is to create a new file and drag directly an image and to save i need to use save for web.....
if someone can help me to correct that....
Marina

Hmmm... Could that mean that the CF-card not is part of he problem after all?
You did not mention how you are getting the files. Assuming you mean Adobe Photo Downloader with using Bridge to download?
Do you use a separate card reader or are you downloading directly from camera.
Here is what I use:
Always using a card reader, safer, faster and better then directly from camera with cable.
Use Photodownloader to:
place them in a central folder that I pointed Downloader to, rename the files with shot date yyyymmdd and sequence number
Convert the CR2 files (raw files) to DNG
back up the originals on a separate HD
Add copyright metadata template to the files.
This has all been set in Advanced panel and needs on click for the whole bunch.
When finished and the files are cached (using always HQ thumbnails) I check some previews to see if they buils. If so the files are correct.
When using this CF card again (I have several) I first use the camera software to format the CF card and have a clear start.
Also check the corrupted thumbnail, point your mouse at it and with right mouse click choose purge cache for selection from the menu to see if this helps.

CS5: Copyright info URL

I swear I could do this in CS4...
I have CS5, latest with all updates installed. I cannot find where to input the Copyright info URL data in the metadata templates.
If I enter the data into an image and then usage that image to create the template, the URL is not captured. I was hoping the field had just been (unwisely) remained to something cryptic.
Has that part of the template been disabled? I understand that's part of IPTC Legacy, which is not one of the main areas of the new template editor.
Thanks.

So, if I'm reading this correctly, Adobe disabled a useful Bridge feature to make the template flow into the correct Copyright Infor URL field in the Description tab. Yes?
I think it has more to do with world wide standard of IPTC and agreements about this.
For some reason, applying the template from Photoshop takes a lot longer than it does for Bridge-built templates, about five seconds per image.
That should not matter, every template you create and export to the default location will show in the list for Bridge Metadata to append as template, or while ingestion files with Photodownloader.
I tried to create a template in PS and could not notice any significant time difference between my Bridge created template and PS create template when appending both using the metadata panel menu option.
And that URL still won't show up in Bridge when I try to edit the template.
It's just a shame that Adobe broke the Bridge templates.
Again, international standards... ;-)

Tell if CS5 or CS5.5 at a glance?

Is there a way to know if an After Effects Project File is CS5 or CS5.5 at a glance? I mean by just clicking on the info or something? (Running a Mac). I have 5.5 and I down save them to 5 to send them to people and I was wondering if there was a faster way to tell than just opening every single file and checking it in AE. Thanks!

If you open an AEP file in a text editor like BBEdit you can actually
see which version of AE created it by looking in the meta data at the
end of the file:
<xmp:CreatorTool>Adobe After Effects CS5.5 10.5 Macintosh 64</xmp:CreatorTool>
I can't find anything in the file that shows which version of file it
was saved as, though...
Opening a binary file like this in a text editor always comes with a
risk of you accidentally changing something that will make your file
corrupt, so be careful.

Adobe Bridge CS5 in windows 7 not working?

Adobe Bridge CS5 in windows 7 not working. I was using bridge perfectly for last 2 years. It stops working since 3 days. I tried to install updates. Showing some error to install.
Tried to install creative cloud..again some error. Error code : 82
Could you please advice how I can fix my adobe bridge.

https://www.youtube.com/watch?v=xDYpTOoV81Q&feature=youtu.be
please check this video I uploaded..this is what happens when I click adobe bridge.. just blinks and go off. bridge not working on task manager

DW CS5 will not open pages from local view sidebar

Using the latest DW and having a major issue. Sites are visible through manage sites; all is fine with settings. However, when I open a site to edit, if I try to click on the right side (local view) to open the html pages, DW gives me an error message - for example - "HD/user/site/xxxx.html not found" but if I open the file from the menu, it opens. I can edit but not "put" the file or add to the remote server manually. I thought one of the site's files was corrupt but then I realized it's happening for all my sites (which work fine on my laptop - also running same version of DW). Is one of the DW settings off? Should I reinstall? Has anyone encountered this issue? Thanks in advance.

Well, I don't have CS5 and I've never seen this problem before, but I would start with deleting and then re-creating the site definition.

CS5 Photodownloader

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