CS5 prints significantly darker on my Epson 3800 than CS4.

Same file (.jpg), same profile, same settings. OS is XP. Anyone else having this problem?

Make sure you installed all the Photoshop CS5 updates.
And check with Epson for driver updates for MacOS 10.10.

Similar Messages

Can't get correct Print Dialog options when installing Epson 3800

Hi,
I am certainly not an expert at Mac OS. I have exhausted all my options on getting the Epson 3800 driver installed correctly. I am very thankful for any help since I have been working on this issue for 4 days.
I connected my Epson 3800 to my PowerPC via USB. The proper driver shows up on the "About this Mac" window under printers. I added the printer through the "Print & Fax" option. I select to use the 3800 printer option for the Selected Printer for the Print Dialog. However, when I use print in any application (Text Edit, Photoshop CS3) I only have the following options available in the pulldown below the Presets box:
Copies & Pages
Layout
Scheduler
Paper Handling
Color Sync
Cover Page
Summary
I have no PDF button available on the panel. I should have about 3-4 more items on the list (e.g. Print Settings). Also the driver being used doesn't show up on Print Dialog.
I can get different settings with my cheap HP Officejet 4300 All-in-one printer.
I've reinstalled the OS a couple times. I've reinstalled the driver many times. Sometimes there is a Epson USB option available from the More Printers button in Add Printers and sometimes not. I've also tried installing with Ethernet and got the same result - shorter Print Dialog options.
I have printed to the printer without using any advanced options. However, this greatly limits the capabilities. The printer appears to be talking to the computer - I can get ink levels displayed on the screen.
I've been walked through the setup process by Epson technical support twice but they were stumped. Looking for any suggestions or areas to investigate. I'm really baffled and I've spent hours on it.

The PPD File version is listed as 1.0
I tried the safe boot option. You weren't kidding about taking a while. I thought my Mac was trying to take off with all the fan noise. :o) However, it still didn't work - no PDF button.
I did the printer utility reset but that didn't seem to work either.
I tried the shareware you recommened. However I got the same result. Perhaps I should restart? This is the output from it:
+The file /private/etc/cups/classes.conf is missing. This file is deleted when using the Reset Printing System option.+
+The file /private/etc/cups/printers.conf is missing. This file is deleted when using the Reset Printing System option.+
+The permissions for the directory /var/root/Library/Printers are incorrect!+
+They are drwxr-xr-x, but should be drwx------+
Repaired.
+The permissions for the file /Library/Application Support/Adobe/Adobe PDF/Settings/High Quality Print.joboptions are incorrect!+
+They are -rwxrwxr-x, but should be -rw-rw-r--+
Repaired.
+The permissions for the file /Library/Application Support/Adobe/Adobe PDF/Settings/PDFX1a 2001.joboptions are incorrect!+
+They are -rwxrwxr-x, but should be -rw-rw-r--+
Repaired.
+The permissions for the file /Library/Application Support/Adobe/Adobe PDF/Settings/PDFX3 2002.joboptions are incorrect!+
+They are -rwxrwxr-x, but should be -rw-rw-r--+
Repaired.
+The permissions for the file /Library/Application Support/Adobe/Adobe PDF/Settings/PDFX4 2007.joboptions are incorrect!+
+They are -rwxrwxr-x, but should be -rw-rw-r--+
Repaired.
+The permissions for the file /Library/Application Support/Adobe/Adobe PDF/Settings/Press Quality.joboptions are incorrect!+
+They are -rwxrwxr-x, but should be -rw-rw-r--+
Repaired.
+The permissions for the file /Library/Application Support/Adobe/Adobe PDF/Settings/Smallest File Size.joboptions are incorrect!+
+They are -rwxrwxr-x, but should be -rw-rw-r--+
Repaired.
+The permissions for the directory /var/root/Library/Preferences/Acrobat/8.0_ppc are incorrect!+
+They are drwxr-xr-x, but should be drwxrwxr-x+
Repaired.
+Recreating symbolic links...+
Done.
+Verification complete.+
+846 files examined. 8 problems were found and repaired. It is recommended that you verify the permissions again to make sure the values are correct.+
Any other ideas? I really appreciate your suggestions.

How can I get my prints to center w. Epson 3800?

I'm trying to print a series of pictures, most cropped in some fashion, using Epson 3800. I'm running the the latest Epson driver and OSx 10.6.6.and Lightroom 3.2. None of the pictures will center.Some are considerably off. All appear alright in print preview. Read previous posts here and there was discussion of a centering button in the print dialogue box which I can't find. Is this a windows feature. Help me fix this. Thanks

Make sure you've visited the Page Setup first, and selected the Epson 3800 in the "Format For" popup, and then the desired paper size and paper feed in the "Paper Size" popup. If you only do the latter, your prints won't be centered correctly. After you've finished with the Page Setup dialog, then go back to right panel in LR and make sure the margins are set equally in the Layout panel.

Prints too dark on my Epson R1800

hello all,
i'm having trouble with printing from my Mac Book Pro with OSX 10.4.11. i'm using an Epson Stylus Photo R1800, i got the latest drivers from Epson. i'm still brand new to Mac having just made the switch a few moths ago so i have no idea what i'm doing just yet.
i'm trying to print a photo from Photoshop or Aperture and they're coming out way too dark and lacking any detail. the printer is fine, head is kept clean. before making the switch i did many prints all perfect. i have the color profile set to Adobe RGB 1998.
any help would be greatly apprecaited and i thank you in advance for your time.
Eric

Thank you Andrew, I'm going to give that a try. Sorry, I didn't get a notification that you replied or I'd have thanked you sooner. I'll keep my fingers crossed!
I actually downgraded to 10.4.11 and that's what i've been using.
Thanks again,
Eric

HT204135 Photoshop CS5 Printing Problem on iMac with Epson 3880 printer

All of a sudden I can't print from Photoshop CS5 on my iMac with OSX Mountain Lion installed. I am able to print from Illustrator, however. Have tried to update the Epson 3880 driver. After clicking on "Print", it doesn't register with the computer, and from then on, the "Print" option is greyed out.

Are you using moab icc profiles or are you using one of the epson profiles?
I always use the moab profiles which you can download from their Web site. This way you are matching the specific epson printer with the specific moab paper.
At that point you change the printer manages color to Lightroom manages color and select the specific profile. Very easy to do - they even have instructions on the Moab site for installing the profiles if you haven't done that.
Once installed you can also use them through the system print dialogs in PS but it is really much much easier to use in LR - Since coming on board with LR last summer, I have switched to doing ALL printing from LR. Since you mentioned that you are having the same problem with LR and PS, I'm betting you are using epson profiles and this will solve your problem.
Hope so
Tom

Elements 12 print color dark, dull. Epson R3000 Mac OS

Wise Adobe Community folks I need your advice. Mac. running Yosemite, Version 10.10.1, Elements 12. Prints from Epson R3000 dark, dull. Formerly this printer/Elements combination worked fine before Yosemite upgrade. Monitor calibrated and (formerly) was accurate representation of print. Printer heads, ink checked OK. Paper Epson Premium Glossy.
Color handling: Photoshop Elements
Image space: untagged RGB
Printer profile: SRGB IEC61966-2.1
Color settings: 'No color management.' Also tried 'Always optimize for printing.'
Also tried purchase and download of Elements 13 but problem persisted and conflicts with Organizer appeared so I removed Eleemnts 13 and now back to 12.
Tried many combinations but I'm lost.
Your wisdom much appreciated!

Here are a couple of links. No idea when some of them were last updated so your mileage may vary:
Colour management problems with Epson R2400
Epson Stylus Photo R2400, News & Alerts - Technical Support - Epson America, Inc.

File disappears from print queue without printing Epson 3800

I'm trying to print from photoshop on my Epson 3800 using the rear feed with art paper. I have printed successfully in the last week. Print job goes to queue, processes, then disappears as if the printer has done the job, printer is silent, no error messages at all. I can run a nozzle check via the computer through the disk utility which tells me it's connected fine. I have tried restarting, updating the driver, removing and then adding it back to my computer's printer list, trying to print different files, resetting the printing system
Running 10.8.5
Epson Printer 3800 Driver version 9.22 (most recent)

Yes I did Eric, but still did not work. I have solved the problem though! I thought I'd post it here to help anyone else that has the same issue... it was not enough for me to update the driver, I actually had to go and completely trash the whole driver, empty the trash and then reinstall it. Working fine now

Test: Using Crop marks in indesign CS4 with Epson 3800 Mac 10.5.7

Jun 19, 2009 9:35 PM
Crop marks using indesign CS4 with Epson 3800 Mac 10.5.7
My crop marks and pages are printing larger than my document sizes. My paper size is 13x19, so I should have crop marks at the exact corners of the page sizes. But indesign is printing the entire document larger. So my document which is 11x14.75 is now printing 11.25x15.5. All my settings are correct. So, is anyone else using an Epson 3800 with CS4 indesign having issues such as the above? And can I ask (beg) a few of you to do a test print with crop marks and let me know the results?
My workflow has been completely stalled because I can't get my pages to print the right sizes with the crop marks at the right measurements. I'm printing a photo portfolio on the Lumijet double sided paper and "when" it did work awhile back sometime several months ago, the finals looked great. I've already reinstalled both the Epson 3800 driver and the Indesign CS4 software, but the results are still the same.
So, here are my settings:
document size: 11x14.75
in the print panel:
Printer: Epson 3800
Setup: Paper size: Super A3/B13x19, scale 100% width & height, page position Centered
Marks & Bleed: Marks: "Crop Marks" checked. offset: 0, weight: .25, Bleed and Slug: Use Document bleed settings, include slug area. The bleed is 0 for top, bottom, left and right
Color Management: Document profile: Adobe RGB, Options: Indesign handles colors, Printer Profile: (A custom made profile using Xrite for the 3800 with Lumijet paper)
The settings on the Epson 3800
Epson 3800 Printer
Presets (set for the profile mentioned above)
No Color management
Sometimes, on a whim, the printer and indesign cooperate together like good little children should. But not often. And I can not conclude why they are nice to each other sometimes, but given the same detailed data at other times, they fight.
If anyone could run through a similar process using indesign with a photo layout and setting up the printer settings for both the Epson 3800 and in the indesign program and let me know their results, I would value your conclusions very much. You don't even have to waste paper or ink. Finally, after wasting so many pages of paper and of ink. I deleted the photos from the page, and printed it blank with only the crop marks for me to measure if it was coming out right or not.
Thank you for any response. And feel free to call me if you want to vent about Epson 3800's or about Indesign CS4 anytime! I'm up late.... 646 256 8853.
Thaddeus

I specified the paper size as strictly 13x19, no boarderless, no retain size. Same problem. I also did as you suggested below. The pdf document does remain true to the document. As a pdf doc. I changed the color mgmt to Adobe rgb 1998. It looks okay, but not as lively as I get when printing correctly with my color mgmt working and in sync.
Your final question about simply using photoshop. Well... I might go back to it and give up on Indesign if this is the case that it won't simply crop my documents to the sizes that I input them to be cropped as. But, I am using Indesign so that I can create a page layout that I can't do in Photoshop. My folio is about 25 or more pages with double page spreads. I am printing on a two-sided Lumijet paper and my folio was custom designed to be cut out at 11x14.75. If and when it is printed correctly, I am printing on both sides of the paper and trimming it to exact size.
It sounds as if you have exhausted the potential problems and don't have a clear explanation for why the doc isn't printing correctly in Indesign either with the color mgmt. or the document sizes. I'll try one more print using a different color profile similar enough to get at minimum, an okay print. If it doesn't print at least okay, then it isn't most likely my profile..... Okay done. Crazy. The color is inaccurate, but for some reason or another, the document size printed correctly. It measured exactly 11x14.75. What I have done during this period of time is:
First) I did as you suggested and turned the Print to Adobe PDF 9 and created a print there. I measured it and it did measure correctly. I didn't love the color, but... at least it is measuring correctly.
Second) I turned the Printer back to Epson 3800 (I'm beginning to think that this simple gesture was what caused the printer to print correctly) I didn't change any settings, but I did make sure that they were set correctly as before. The paper size was set to 13x19. When I make sure this setting is right in the "printer" dialogue for the Epson 3800, and then switch back to ID, the printer dialogue in Id changes to "Define by Printer." But I changed nothing, other than the profile to an older one that I used before. The color is still inaccurate, but at least for two prints just now back to back, the measurements were correct. What to do? Lol.
Thanks again for all of your time spent trying to resolve this issue.
Sincerely,
Thaddeus

Crop marks using indesign CS4 with Epson 3800 Mac 10.5.7

My crop marks and pages are printing larger than my document sizes. My paper size is 13x19, so I should have crop marks at the exact corners of the page sizes. But indesign is printing the entire document larger. So my document which is 11x14.75 is now printing 11.25x15.5. All my settings are correct. So, is anyone else using an Epson 3800 with CS4 indesign having issues such as the above? And can I ask (beg) a few of you to do a test print with crop marks and let me know the results?
My workflow has been completely stalled because I can't get my pages to print the right sizes with the crop marks at the right measurements. I'm printing a photo portfolio on the Lumijet double sided paper and "when" it did work awhile back sometime several months ago, the finals looked great. I've already reinstalled both the Epson 3800 driver and the Indesign CS4 software, but the results are still the same.
So, here are my settings:
document size: 11x14.75
in the print panel:
Printer: Epson 3800
Setup: Paper size: Super A3/B13x19, scale 100% width & height, page position Centered
Marks & Bleed: Marks: "Crop Marks" checked. offset: 0, weight: .25, Bleed and Slug: Use Document bleed settings, include slug area. The bleed is 0 for top, bottom, left and right
Color Management: Document profile: Adobe RGB, Options: Indesign handles colors, Printer Profile: (A custom made profile using Xrite for the 3800 with Lumijet paper)
The settings on the Epson 3800
Epson 3800 Printer
Presets (set for the profile mentioned above)
No Color management
Sometimes, on a whim, the printer and indesign cooperate together like good little children should. But not often. And I can not conclude why they are nice to each other sometimes, but given the same detailed data at other times, they fight.
If anyone could run through a similar process using indesign with a photo layout and setting up the printer settings for both the Epson 3800 and in the indesign program and let me know their results, I would value your conclusions very much. You don't even have to waste paper or ink. Finally, after wasting so many pages of paper and of ink. I deleted the photos from the page, and printed it blank with only the crop marks for me to measure if it was coming out right or not.
Thank you for any response. And feel free to call me if you want to vent about Epson 3800's or about Indesign CS4 anytime! I'm up late.... 646 256 8853.
Thaddeus

You need the InDesign forum.

Aperture and the Epson 3800

When I print from Aperture to my Epson 3800 all the dimensions in the print dialog are in metric. How do I change them to inches? Many thanks, Roger

Use Preferences - international - change from metric to US

CS5 and Epson 3800. Prints Too Dark.

I've seen old posts about this, but nothing recent with this configuration of software and OS:
After years of printing successfully with my Epson 3800 from a PC, I recently switched to a Mac (Mac OS X 10.6). I am using Photoshop CS 5.
Despite many iterations of monitor calibration trying different settings, my prints are consistently about 2 stops too dark. I'm very vexed.
What is the latest information about this and how do I resolve this?
Thank you.

Hello!
The expert on 3800 is Eric Chan, one of the Camera Raw Senior Engineers : (scroll down after the Photo) http://people.csail.mit.edu/ericchan/
Message was edited by: Pierre Courtejoie -Typo

Color printing shift in Epson 3800 & InDesign CS5

Somebody please help!
I wrote about this once before and have been looking for a thread to help me figure out why I am having so much trouble printing from my Epson 3800, since I upgraded to CS5. The issue is specific to InDesign and Acrobat. I have the identical settings from CS4, but when I print, the colors look faded. I have tried exporting the files to PDF (for high quality print) and then printing from Acrobat and I get the same result.
the two things that are different are the Mac OSX (Snow Leopard, used to be Leopard) and CS5. All other setting are exactly the same.
If I open the pdf in photoshop, this isn't a problem, so what has happened?
I would be so grateful to hear from anybody experiencing this problem.
Thanks so much!
sharon

In and of itself, synching settings in bridge won't have an effect on output, and won't affect existing docs unless your policy settings are to convert to the working space or you do it manually (neither of which are necessarily a good idea in all situations). Nor do we have any indication that this is a profile mismatch problem.
Without a lot more information about working profiles, whether they're already synchronized, driver settings, whether transparency is involved, and the patch levels of both ID and OS X I hesitiate to speculate on where the problem might be. There have been a lot of problems with printing from CS5 on OS X 10.6, but most seem to be worked around by exporting to PDF, which seems not to be the case here, so a lot more information would be beneficial.

Prints too dark on Mac )S 10.6 with Epson 3800

All prints are too dark with Photoshop 6 using Epson 3800 on IMac OS 10.6 ; Help?

what workflow
are you using 16-bit options in the print menus (don't)
this has been covered here and on the web many times...
http://www.gballard.net/photoshop/epson/cs6/

Problem printing with Epson 3800 and Photoshop CS5

I came across a problem trying to print with my Epson 3800 in Photoshop CS5. I recently upgraded to Photoshop CS 5 (and Lightroom 3). I tried to print using my Epson 3800 with CS5 but could not adjust Print Settings, Color Mamagement, Paper Configuration, Expand Border because those options are unavailable and there is a line crossing through them. I get a message that says "The bundle 'Print Setting' could not be loaded because it does not contain a version for the current architecture". It then says to contact the creator listed here for the latest version: PrintSetting version 3.57, Copyright SEIKO EPSON CRP 2001-2006. I can print through Photoshop CS4 as usual, but CS5 is a problem. I haven't tried printing though Lightroom 3 yet, and have not typically used Lightroom to print, but I wonder if that will be a problem too?
Any help will be appreciated.

If you run CS5 or LR as a 32bit application you will have all these option available to you. You can then save these options as presets that can then be applied when you are running the applications in 64bit mode even if you can not access them individually.
Also you might want to check Epson's download site especially the European site to see if there are newer drivers or updates for your printer. The newest drivers for other printers like the 7600/9600 support application running in 64bit mode.
Doyle

Print output not as wide as it should be (CS5 on Epson 3800)

I'm having problems printing (to an Epson 3800) on 17x25 paper (the image is 16x24 @ 240dpi). The image is not printing the full width of that it should. The odd thing is that it fills a different width every time I try to print it. I have tried multiple images and the same thing happens, so I do NOT think it is something specific to the image.
I suspect it is a problem with my printer. But after spending almost 45 minutes on the phone with Epson, they claim is must be a problem with PS (I'm using CS5 [12.0.4] on Windows Vista 64-bit, SP 2 machine). Epson support had me save the image as a JPG and print it from Windows native print util (and not PS), borderless on 17x25 paper and the printer was able to print the full width of the paper...they thus concluded it was not a problem with the printer...but I'm not so sure, I think it could still be a problem with their printer driver (and not a problem with the print head physically not being able to move that wide).
I've printed hundreds of prints this size with this version of CS5 on this exact same machine and printer and never had a problem bef
The "native" dimensions of the image are 2336 x 3504. I have resized it to 3864 x 5796 (which is 16.1 x 24.15 inches @ 240dpi). The first time I printed it (where this problem occurred), it printed about 12 inches wide; the 2nd time about 11 inches, the 3rd time about 13 inches. Note: the image is NOT being scaled, it is printing at full size but it just being cut off.
The weird thing is that if I size it to any of the other 4 sizes I regularly print at everything is fine (5 x 7.5 on 5.67 x 8.33 paper; 8 x 12 on 8.5 x 12.5 paper, 10 x 15 on 11 x 17 paper and 12 x 18 on 13 x 19 paper).
My first suspicion was that their was a physical problem that was preventing the print head from moving that wide. But the experiment the Epson tech had me do shows that the print head is not "blocked". Thus, I can only think that there is either: a) CS5 is someone putting an incorrect "bounding box" in bit stream it is sending to the printer or b) there is a problem with the Epson print driver in that it is interpreting the "bounding box" of the image incorrectly (but only when sized at 3864 x 5796).what m
Does anyone have any ideas about what might be causing this or how I could fix it? I have a customer waiting for prints (that they've already paid for!). Let me know if there is any further information I need to supply in order to further diagnose.
p.s. I tried Adobe's Chat support and got nowhere and the hold time for phone support is over 2 hours...so I thought I'd try here

, Well, I finally got thru to phone support. They told me they couldn't help me because I hadn't updated to CS6. If I wanted them to help me I would have to pay them :-( I asked to speak to a supervisor because has never been the their policy before (I got phone support on CS3 as recently as 6 months ago without being asked to pay for it). After yelling at the supervisor, he agreed to transfer me back to the 1st-level support person and instructed him to try some simple diagnosis and if that didn't solve my problem then I would have to pay for more support.
The 1st-level support told me to:
1) quit PS
2) remove the Adobe Photoshop X64 CS5 Prefs.psp file from C:\Users\[my username]\AppData\Roaming\Adobe\Adobe Photoshop CS5\Adobe Photoshop CS5 Settings (path may be different depending on your version of windows)
3) restart PS
4) open/resize and print my image
low and behold, that solved my problem! I'm happy! And I didn't have to pay for it!
I still don't know exactly what the problem was, but somehow a corrupted preferences file was at fault.
Now, all I have to do is get my preferences set back to they way I had them before the "factory reset".

CS5 prints significantly darker on my Epson 3800 than CS4.

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