CS5 purchased 2010 teacher/student edition lost serial number as computer hard drive crashed

I purchased CS5 extended Teacher/Student edition in 2010 when I purchased my Macbook. Recently in 2014 My hard drive crashed and I needed to reinstall my photoshop.
During the installation It asks for the serial number. I no longer have this and it is not referenced on the box or anywhere in the packaging or on any documentation that I currently have.
I really need to reinstall but every time I try to contact adobe through chat It says it is unavailable, does anyone know how I can rectify this?
Regards

If you registered it with Adobe, your serial number would be here
https://www.adobe.com/account/my-products-services.html
Click on the triangle next to it to see the serial number.

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