CS5 Save for Web won't let me save to Windows volume
I have a Windows Server 2003 volume mounted through Services for Macintosh (AFP, not SMB, I'm pretty sure). Even though both the Mac and the Windows volume can independently handle filenames longer than 31 characters, because of SFM (I'm assuming) I have never been able to save directly out of any application to that Windows volume with a >31 char file name. This has never been a problem as I've kept my file names short.
Having just installed CS5, however, Save for Web isn't letting me save any file, no matter how short the name: "Names longer than 31 characters are not supported on the destination volume." I can Save For Web just fine to my desktop and Save As... to the Windows volume, but not Save for Web to the Windows volume.
The Save for Web is set to "Images Only" (not slices so it's only creating the one file).
Any thoughts? Known issue?
thanks.
That might be part of what is going on (and doesn't look a thing like our internal filenames or anything else I recognize).
Probably it's something internal to the save dialog (NavagationServicesSavePanel), and it assumes that filesystems will be able to handle long names.
Again, using SMB to connect to the server may remove part of the restrictions.
CS3/4 was based on Carbon, and used different APIs for much of the file work.
CS5 moved to Cocoa, and has a new set of file APIs to deal with.
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---------------------------------BEGINNING OF SYSTEM INFO-------------------------------
Adobe Photoshop Version: 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00) x64
Operating System: Mac OS 10.9.0
System architecture: Intel CPU Family:6, Model:23, Stepping:6 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1
Physical processor count: 2
Processor speed: 2400 MHz
Built-in memory: 4096 MB
Free memory: 2139 MB
Memory available to Photoshop: 3490 MB
Memory used by Photoshop: 70 %
Image tile size: 128K
Image cache levels: 4
OpenGL Drawing: Enabled.
OpenGL Drawing Mode: Advanced
OpenGL Allow Normal Mode: True.
OpenGL Allow Advanced Mode: True.
OpenGL Allow Old GPUs: Not Detected.
OpenGL Version: 2.1 NVIDIA-8.18.27 310.40.05f01
OpenCL Unavailable
Video Card Vendor: NVIDIA Corporation
Video Card Renderer: NVIDIA GeForce 9400M OpenGL Engine
Display: 1
Main Display
Display Depth:= 32
Display Bounds:= top: 0, left: 0, bottom: 900, right: 1440
Video Renderer ID: 16918030
Video Card Memory: 235 MB
Video Rect Texture Size: 8192
Serial number: 92299702664043361605
Application folder: Macintosh HD:Applications:Adobe Photoshop CS6:
Photoshop scratch has async I/O enabled
Scratch volume(s):
Startup, 930.7G, 806.6G free
Required Plug-ins folder: Macintosh HD:Applications:Adobe Photoshop CS6:Adobe Photoshop CS6.app:Contents:Required:
Primary Plug-ins folder: Macintosh HD:Applications:Adobe Photoshop CS6:Plug-ins:
Additional Plug-ins folder: not set
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adbeape.framework adbeape 3.3.8.19346 66.1025012
AdbeScriptUIFlex.framework AdbeScriptUIFlex 6.2.29.18602 66.490082
adobe_caps.framework adobe_caps 6.0.29.0 1.276181
AdobeACE.framework AdobeACE 2.19.18.19243 66.492997
AdobeAGM.framework AdobeAGM 4.26.17.19243 66.492997
AdobeAXE8SharedExpat.framework AdobeAXE8SharedExpat 3.7.101.18636 66.26830
AdobeAXEDOMCore.framework AdobeAXEDOMCore 3.7.101.18636 66.26830
AdobeBIB.framework AdobeBIB 1.2.02.19243 66.492997
AdobeBIBUtils.framework AdobeBIBUtils 1.1.01 66.492997
AdobeCoolType.framework AdobeCoolType 5.10.31.19243 66.492997
AdobeCrashReporter.framework AdobeCrashReporter 6.0.20120201
AdobeExtendScript.framework AdobeExtendScript 4.2.12.18602 66.490082
AdobeJP2K.framework AdobeJP2K 2.0.0.18562 66.236923
AdobeLinguistic.framework 17206
AdobeMPS.framework AdobeMPS 5.8.0.19463 66.495174
AdobeOwl.framework AdobeOwl 4.0.93 66.496052
AdobePDFL.framework AdobePDFL 10.0.1.18562 66.419471
AdobePDFSettings.framework AdobePDFSettings 1.4
AdobePIP.framework AdobePIP 6.0.0.1654
AdobeScCore.framework AdobeScCore 4.2.12.18602 66.490082
AdobeUpdater.framework AdobeUpdater 6.0.0.1452 "52.338651"
AdobeXMP.framework AdobeXMPCore 66.145661 66.145661
AdobeXMPFiles.framework AdobeXMPFiles 66.145661 66.145661
AdobeXMPScript.framework AdobeXMPScript 66.145661 66.145661
ahclient.framework ahclient 1.7.0.56
aif_core.framework AdobeAIF 3.0.00 62.490293
aif_ocl.framework AdobeAIF 3.0.00 62.490293
aif_ogl.framework AdobeAIF 3.0.00 62.490293
AlignmentLib.framework xcode 1.0.0.1
amtlib.framework amtlib 6.0.0.75
amtlib.framework amtlib 6.0.0.75
boost_date_time.framework boost_date_time 6.0.0.0
boost_signals.framework boost_signals 6.0.0.0
boost_system.framework boost_system 6.0.0.0
boost_threads.framework boost_threads 6.0.0.0
Cg.framework NVIDIA Cg
CIT.framework CIT 2.0.5.19287 145486
data_flow.framework AdobeAIF 3.0.00 62.490293
dvaaudiodevice.framework dvaaudiodevice 6.0.0.0
dvacore.framework dvacore 6.0.0.0
dvamarshal.framework dvamarshal 6.0.0.0
dvamediatypes.framework dvamediatypes 6.0.0.0
dvaplayer.framework dvaplayer 6.0.0.0
dvatransport.framework dvatransport 6.0.0.0
dvaunittesting.framework dvaunittesting 6.0.0.0
dynamiclink.framework dynamiclink 6.0.0.0
FileInfo.framework FileInfo 66.145433 66.145433
filter_graph.framework AdobeAIF 3.0.00 62.490293
hydra_filters.framework AdobeAIF 3.0.00 62.490293
ICUConverter.framework ICUConverter 3.61 "gtlib_3.0" "." "16615"
ICUData.framework ICUData 3.61 "gtlib_3.0" "." "16615"
image_compiler.framework AdobeAIF 3.0.00 62.490293
image_flow.framework AdobeAIF 3.0.00 62.490293
image_runtime.framework AdobeAIF 3.0.00 62.490293
LogSession.framework LogSession 2.1.2.1652
mediacoreif.framework mediacoreif 6.0.0.0
PlugPlug.framework PlugPlug 3.0.0.383
UpdaterNotifications.framework UpdaterNotifications 6.0.0.24 "6.0.0.24"
wrservices.framework
Required plug-ins:
Accented Edges 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
Adaptive Wide Angle 13.0, Copyright © 2012 Adobe Systems Incorporated - from the file “Adaptive Wide Angle.plugin”
ADM 3.10x16, Copyright © 1987-2008 Adobe Systems Inc. All rights reserved. - from the file “AdobeADM.bundle”
Angled Strokes 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
Average 13.0 20120315.r.428 2012/03/15:21:00:00 ©1993-2012 Adobe Systems Incorporated - from the file “Average.plugin”
Bas Relief 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
BMP 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
Camera Raw 7.0 (308), Copyright © 2012 Adobe Systems Incorporated - from the file “Camera Raw.plugin”
Chalk & Charcoal 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
Charcoal 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
Chrome 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
Cineon 13.0 20120315.r.428 2012/03/15:21:00:00 ©2002-2012 Adobe Systems Incorporated - from the file “Cineon.plugin”
Clouds 13.0 20120315.r.428 2012/03/15:21:00:00 ©1993-2012 Adobe Systems Incorporated - from the file “Clouds.plugin”
Collada DAE 13.0 20120315.r.428 2012/03/15:21:00:00 ©2006-2012 Adobe Systems Incorporated - from the file “U3D.plugin”
Color Halftone 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
Colored Pencil 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
CompuServe GIF 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
Conté Crayon 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
Craquelure 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
Crop and Straighten Photos 13.0 20120315.r.428 2012/03/15:21:00:00 ©2003-2012 Adobe Systems Incorporated - from the file “CropPhotosAuto.plugin”
Crop and Straighten Photos Filter 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
Crosshatch 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
Crystallize 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
Cutout 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
Dark Strokes 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
De-Interlace 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
Difference Clouds 13.0 20120315.r.428 2012/03/15:21:00:00 ©1993-2012 Adobe Systems Incorporated - from the file “Clouds.plugin”
Diffuse Glow 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
Displace 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
Dry Brush 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
Eazel Acquire 13.0 20120315.r.428 2012/03/15:21:00:00 ©1997-2012 Adobe Systems Incorporated - from the file “EazelAcquire.plugin”
Embed Watermark NO VERSION - from the file “DigiSign.plugin”
Enable Async I/O 13.0 20120315.r.428 2012/03/15:21:00:00 © 2004-2012 Adobe Systems Incorporated - from the file “Enable Async IO.plugin”
Extrude 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
FastCore Routines 13.0 20120315.r.428 2012/03/15:21:00:00 ©1990-2012 Adobe Systems Incorporated - from the file “FastCore.plugin”
Fibers 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
Film Grain 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
Filter Gallery 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
Fresco 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
Glass 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
Glowing Edges 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
Grain 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
Graphic Pen 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
Halftone Pattern 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
HDRMergeUI 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from the file “HDRMergeUI.plugin”
IFF Format 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
Ink Outlines 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
JPEG 2000 13.0 20120315.r.428 2012/03/15:21:00:00 ©2001-2012 Adobe Systems Incorporated - from the file “JPEG2000.plugin”
Lens Blur 13.0, Copyright © 2002-2012 Adobe Systems Incorporated - from the file “Lens Blur.plugin”
Lens Correction 13.0, Copyright © 2002-2012 Adobe Systems Incorporated - from the file “Lens Correct.plugin”
Lens Flare 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
Liquify 13.0, Copyright © 2001-2012 Adobe Systems Incorporated - from the file “Liquify.plugin”
Matlab Operation 13.0 20120315.r.428 2012/03/15:21:00:00 ©1993-2012 Adobe Systems Incorporated - from the file “ChannelPort.plugin”
Measurement Core 13.0 20120315.r.428 2012/03/15:21:00:00 ©1993-2012 Adobe Systems Incorporated - from the file “MeasurementCore.plugin”
Mezzotint 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
MMXCore Routines 13.0 20120315.r.428 2012/03/15:21:00:00 ©1990-2012 Adobe Systems Incorporated - from the file “MMXCore.plugin”
Mosaic Tiles 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
Multiprocessor Support 13.0 20120315.r.428 2012/03/15:21:00:00 ©1990-2012 Adobe Systems Incorporated - from the file “MultiProcessor Support.plugin”
Neon Glow 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
Note Paper 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
NTSC Colors 13.0 20120315.r.428 2012/03/15:21:00:00 ©1993-2012 Adobe Systems Incorporated - from the file “NTSC Colors.plugin”
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OpenEXR 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
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Palette Knife 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
Patchwork 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
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Pixar 13.0 20120315.r.428 2012/03/15:21:00:00 ©1989-2012 Adobe Systems Incorporated - from the file “Pixar.plugin”
Plaster 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
Plastic Wrap 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
PNG 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
Pointillize 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
Polar Coordinates 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
Portable Bit Map 13.0 20120315.r.428 2012/03/15:21:00:00 ©1989-2012 Adobe Systems Incorporated - from the file “PBM.plugin”
Poster Edges 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
Radial Blur 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
Radiance 13.0 20120315.r.428 2012/03/15:21:00:00 ©2003-2012 Adobe Systems Incorporated - from the file “Radiance.plugin”
Read Watermark NO VERSION - from the file “DigiRead.plugin”
Reticulation 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
Ripple 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
Rough Pastels 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
Save for Web 13.0, Copyright © 1999-2012 Adobe Systems Incorporated - from the file “Save for Web.plugin”
ScriptingSupport 13.0, Copyright © 2012 Adobe Systems Incorporated - from the file “ScriptingSupport.plugin”
Shear 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
Smart Blur 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
Smudge Stick 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
Solarize 13.0 20120315.r.428 2012/03/15:21:00:00 ©1993-2012 Adobe Systems Incorporated - from the file “Solarize.plugin”
Spatter 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
Spherize 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
Sponge 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
Sprayed Strokes 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
Stained Glass 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
Stamp 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
Sumi-e 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
Targa 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
Texturizer 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
Tiles 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
Torn Edges 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
Twirl 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
Underpainting 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
Vanishing Point 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from the file “VanishingPoint.plugin”
Water Paper 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
Watercolor 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
Wave 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
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Optional and third party plug-ins: NONE
Plug-ins that failed to load: NONE
Flash:
Mini Bridge
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Installed TWAIN devices: NONE
-------------------------------------END OF SYSTEM INFO-----------------------------------
LIke I said, I sure hope somebody can help me out. Any suggestions would be appreciated. The only thing I could think that might be causing this is the fact that I upgraded to Maverick (Apple OSX) about 2.5 weeks ago. But this problem didn't start until about 3 days ago, so surely that's not the issue. Anyway, figured it was worth mentioning.
Please let me know.
Thank you,
Jamie Richards, a fellow Photoshop addictI found the solution (took forever to consolidate all the answers) for OS X 10.9 + Maverick. Finally!
1. Change permissions (as AOTPR says) to your User/Library/Preferences file so that your admin and user (the one you are using) has read + write permissions within the Get Info pane (command+I). You may have to add them with the sign.
2. Delete Adobe save for web 12.0 Prefs & Adobe save for web 13.0 Prefs files within the User/ Library/ Preferences folder. These may be hidden for some people, so when in a finder window, hold Option(alt) and click Go from the main top menu (keep holding Option/Alt) and click Library — the full Preferences folder should open for you.
3. Change the view when in Save for web pane in PS. If you have it in Cover Flow — it won't work. Change it to another view like List or Columns view.
Presto! Works for me on Maverick.
Thank god. It took forever to get this cleared up!!
If you have any questions, email me [email protected] -
Illustrator CS4 - when I save for web my vectors are pixelated. Help!
I recently updated to CS4 (I know, I'm still behind the times) but ever since when I 'save for web' my vectors appear pixelated. It seems worse when I want a transparent background. My images are for web and this just won't do.
I've read a lot on this and can't seem to fix my problem, but here is what I have tried: Anti-Alias is checked, view > pixel preview, view > overprint preview, object > rasterize, and probably a few other things. If anyone can help me with this issue it would be GREATLY appreciated!! I've attached an image so you can see what I'm talking about. I created this schematic in Illustrator CS4 and saved for web with a transparent background and, as you can see, it appears pixelated everywhere.I'm not sure what you're looking for but here is my save for web options. Let me know if you're looking for something else. And thank you for trying to help!!
-
Photoshop CS6 Save for Web not working
I am using photoshop CS6 (cloud) on Mac (10.7.5) and when I use the Save For Web > save, i got the following popup :
---- Adobe Save For Web Error ----
Could not complete this operation. An unknown operating system error has occurred.
I have been using CS6 for months and it worked fine yesterday before shutting done. Today morning at startup it was not working anymore.
I have tried to uninstalled and reinstalled photoshop, clear my presets, shut down/started up, repair disk, repair permissions,... without succes.
The save for web function still works in CS5.
Any help will be very much appreciated,
Raphaël K.I found the solution (took forever to consolidate all the answers) for OS X 10.9 + Maverick. Finally!
1. Change permissions (as AOTPR says) to your User/Library/Preferences file so that your admin and user (the one you are using) has read + write permissions within the Get Info pane (command+I). You may have to add them with the sign.
2. Delete Adobe save for web 12.0 Prefs & Adobe save for web 13.0 Prefs files within the User/ Library/ Preferences folder. These may be hidden for some people, so when in a finder window, hold Option(alt) and click Go from the main top menu (keep holding Option/Alt) and click Library — the full Preferences folder should open for you.
3. Change the view when in Save for web pane in PS. If you have it in Cover Flow — it won't work. Change it to another view like List or Columns view.
Presto! Works for me on Maverick.
Thank god. It took forever to get this cleared up!!
If you have any questions, email me [email protected] -
How to run save for web and contact sheets at the same time
Hi
my question is simple and a means to save time-
Lets suppose I have 3 camera images and I want to run either save for web applications on 2 cameras at the same time, how/can i do that to save time or lets say contact sheet action on 1 and save for web on the other to save time or photoshop files and this runs in the background?
would really help save me time.Even if you could run the three process in the background at the same time I do not think the duration of the total execution time would be any shorter. You would still be executing the same number of processor instruction reading and writing the same number of files. If the whole processor was constrained by the processing power running them cuncurrenly may increase the processing time because of contention for the processor. If the processes are IO bound that will not change a overlaping the processes may cause more hard disk seaking because of contention of the hard disk arm.
-
Save for Web error: Could not complete operation
Hi everyone.
I'm having trouble using the Save For Web function on Photoshop CS6. The initial dialog opens fine and I can select any file type to save to etc.
Once I click 'Save...' I get the error "Could not complete this operation. An unknown operating system error has occurred."
I have looked up this error and from previous threads I have tried deleting the Save for Web library files and restarting, however this doesn't work (Unless I am deleting the wrong file?).
I'm running a 2.6 GHz Retina Macbook Pro with the latest update installed for Photoshop. I have 16 GB ram.
Strangely, I have a PC running the same version of Photoshop CS6 and it works fine for this function.
Any idea what this could be? I have posted my system info below.
Adobe Photoshop Version: 13.1.2 (13.1.2 20130105.r.224 2013/01/05:23:00:00) x64
Operating System: Mac OS 10.8.2
System architecture: Intel CPU Family:6, Model:58, Stepping:9 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, HyperThreading
Physical processor count: 4
Logical processor count: 8
Processor speed: 2600 MHz
Built-in memory: 16384 MB
Free memory: 9800 MB
Memory available to Photoshop: 14647 MB
Memory used by Photoshop: 70 %
Image tile size: 1024K
Image cache levels: 4
OpenGL Drawing: Enabled.
OpenGL Drawing Mode: Advanced
OpenGL Allow Normal Mode: True.
OpenGL Allow Advanced Mode: True.
OpenGL Allow Old GPUs: Not Detected.
OpenCL Version: 1.2 (Sep 20 2012 17:42:28)
OpenGL Version: 2.1
Video Rect Texture Size: 16384
OpenGL Memory: 980 MB
Video Card Vendor: NVIDIA Corporation
Video Card Renderer: NVIDIA GeForce GT 650M OpenGL Engine
Display: 2
Display Depth: 32
Display Bounds: top=-73, left=-1920, bottom=1127, right=0
Video Renderer ID: 16918087
Video Card Memory: 1024 MB
Display: 1
Main Display
High DPI Monitor
Display Depth: 32
Display Bounds: top=0, left=0, bottom=900, right=1440
Video Renderer ID: 16918087
Video Card Memory: 1024 MB
Serial number: 90970206655000210709
Application folder: /Applications/Adobe Photoshop CS6/
Photoshop scratch has async I/O enabled
Scratch volume(s):
Macintosh HD, 233.0G, 70.2G free
Required Plug-ins folder: /Applications/Adobe Photoshop CS6/Adobe Photoshop CS6.app/Contents/Required/
Primary Plug-ins folder: /Applications/Adobe Photoshop CS6/Plug-ins/
Additional Plug-ins folder: not set
Installed components:
adbeape.framework adbeape 3.3.8.19346 66.1025012
AdbeScriptUIFlex.framework AdbeScriptUIFlex 6.2.29.18602 66.490082
adobe_caps.framework adobe_caps 6.0.29.0 1.276181
AdobeACE.framework AdobeACE 2.19.18.20743 66.507768
AdobeAGM.framework AdobeAGM 4.26.20.20743 66.507768
AdobeAXE8SharedExpat.framework AdobeAXE8SharedExpat 3.7.101.18636 66.26830
AdobeAXEDOMCore.framework AdobeAXEDOMCore 3.7.101.18636 66.26830
AdobeBIB.framework AdobeBIB 1.2.02.20743 66.507768
AdobeBIBUtils.framework AdobeBIBUtils 1.1.01 66.507768
AdobeCoolType.framework AdobeCoolType 5.10.33.20743 66.507768
AdobeCrashReporter.framework AdobeCrashReporter 6.0.20120720
AdobeExtendScript.framework AdobeExtendScript 4.2.12.18602 66.490082
AdobeJP2K.framework AdobeJP2K 2.0.0.18562 66.236923
AdobeLinguistic.framework 17206
AdobeMPS.framework AdobeMPS 5.8.0.19463 66.495174
AdobeOwl.framework AdobeOwl 5.0.4 79.517869
AdobePDFL.framework AdobePDFL 10.0.1.18562 66.419471
AdobePDFSettings.framework AdobePDFSettings 1.4
AdobePIP.framework AdobePIP 7.0.0.1686
AdobeScCore.framework AdobeScCore 4.2.12.18602 66.490082
AdobeUpdater.framework AdobeUpdater 6.0.0.1452 "52.338651"
AdobeXMP.framework AdobeXMPCore 66.145661 66.145661
AdobeXMPFiles.framework AdobeXMPFiles 66.145661 66.145661
AdobeXMPScript.framework AdobeXMPScript 66.145661 66.145661
ahclient.framework ahclient 1.7.0.56
aif_core.framework AdobeAIF 3.0.00 62.490293
aif_ocl.framework AdobeAIF 3.0.00 62.490293
aif_ogl.framework AdobeAIF 3.0.00 62.490293
AlignmentLib.framework xcode 1.0.0.1
amtlib.framework amtlib 6.0.0.75
boost_date_time.framework boost_date_time 6.0.0.0
boost_signals.framework boost_signals 6.0.0.0
boost_system.framework boost_system 6.0.0.0
boost_threads.framework boost_threads 6.0.0.0
Cg.framework NVIDIA Cg
CIT.framework CIT 2.1.0.20577 146758
data_flow.framework AdobeAIF 3.0.00 62.490293
dvaaudiodevice.framework dvaaudiodevice 6.0.0.0
dvacore.framework dvacore 6.0.0.0
dvamarshal.framework dvamarshal 6.0.0.0
dvamediatypes.framework dvamediatypes 6.0.0.0
dvaplayer.framework dvaplayer 6.0.0.0
dvatransport.framework dvatransport 6.0.0.0
dvaunittesting.framework dvaunittesting 6.0.0.0
dynamiclink.framework dynamiclink 6.0.0.0
FileInfo.framework FileInfo 66.145433 66.145433
filter_graph.framework AdobeAIF 3.0.00 62.490293
hydra_filters.framework AdobeAIF 3.0.00 62.490293
ICUConverter.framework ICUConverter 3.61 "gtlib_3.0" "." "16615"
ICUData.framework ICUData 3.61 "gtlib_3.0" "." "16615"
image_compiler.framework AdobeAIF 3.0.00 62.490293
image_flow.framework AdobeAIF 3.0.00 62.490293
image_runtime.framework AdobeAIF 3.0.00 62.490293
LogSession.framework LogSession 2.1.2.1681
mediacoreif.framework mediacoreif 6.0.0.0
PlugPlug.framework PlugPlug 3.0.0.383
UpdaterNotifications.framework UpdaterNotifications 6.0.0.24 "6.0.0.24"
wrservices.framework
Required plug-ins:
3D Studio 13.1.2 20130105.r.224 2013/01/05:23:00:00 ©2006-2012 Adobe Systems Incorporated - from the file “U3D.plugin”
Accented Edges 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
Adaptive Wide Angle 13.0, Copyright © 2012 Adobe Systems Incorporated - from the file “Adaptive Wide Angle.plugin”
Angled Strokes 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
Average 13.1.2 20130105.r.224 2013/01/05:23:00:00 ©1993-2012 Adobe Systems Incorporated - from the file “Average.plugin”
Bas Relief 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
BMP 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
Camera Raw 7.3 (71), Copyright © 2012 Adobe Systems Incorporated - from the file “Camera Raw.plugin”
Chalk & Charcoal 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
Charcoal 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
Chrome 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
Cineon 13.1.2 20130105.r.224 2013/01/05:23:00:00 ©2002-2012 Adobe Systems Incorporated - from the file “Cineon.plugin”
Clouds 13.1.2 20130105.r.224 2013/01/05:23:00:00 ©1993-2012 Adobe Systems Incorporated - from the file “Clouds.plugin”
Collada DAE 13.1.2 20130105.r.224 2013/01/05:23:00:00 ©2006-2012 Adobe Systems Incorporated - from the file “U3D.plugin”
Color Halftone 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
Colored Pencil 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
CompuServe GIF 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
Conté Crayon 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
Craquelure 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
Crop and Straighten Photos 13.1.2 20130105.r.224 2013/01/05:23:00:00 ©2003-2012 Adobe Systems Incorporated - from the file “CropPhotosAuto.plugin”
Crop and Straighten Photos Filter 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
Crosshatch 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
Crystallize 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
Cutout 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
Dark Strokes 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
De-Interlace 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
Dicom 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from the file “dicom.plugin”
Difference Clouds 13.1.2 20130105.r.224 2013/01/05:23:00:00 ©1993-2012 Adobe Systems Incorporated - from the file “Clouds.plugin”
Diffuse Glow 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
Displace 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
Dry Brush 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
Eazel Acquire 13.1.2 20130105.r.224 2013/01/05:23:00:00 ©1997-2012 Adobe Systems Incorporated - from the file “EazelAcquire.plugin”
Embed Watermark NO VERSION - from the file “DigiSign.plugin”
Entropy 13.1.2 20130105.r.224 2013/01/05:23:00:00 ©2006-2012 Adobe Systems Incorporated - from the file “statistics.plugin”
Extrude 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
FastCore Routines 13.1.2 20130105.r.224 2013/01/05:23:00:00 ©1990-2012 Adobe Systems Incorporated - from the file “FastCore.plugin”
Fibers 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
Film Grain 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
Filter Gallery 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
Flash 3D 13.1.2 20130105.r.224 2013/01/05:23:00:00 ©2006-2012 Adobe Systems Incorporated - from the file “U3D.plugin”
Fresco 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
Glass 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
Glowing Edges 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
Google Earth 4 KMZ 13.1.2 20130105.r.224 2013/01/05:23:00:00 ©2006-2012 Adobe Systems Incorporated - from the file “U3D.plugin”
Grain 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
Graphic Pen 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
Halftone Pattern 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
HDRMergeUI 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from the file “HDRMergeUI.plugin”
IFF Format 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
Ink Outlines 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
JPEG 2000 13.1.2 20130105.r.224 2013/01/05:23:00:00 ©2001-2012 Adobe Systems Incorporated - from the file “JPEG2000.plugin”
Kurtosis 13.1.2 20130105.r.224 2013/01/05:23:00:00 ©2006-2012 Adobe Systems Incorporated - from the file “statistics.plugin”
Lens Blur 13.0, Copyright © 2002-2012 Adobe Systems Incorporated - from the file “Lens Blur.plugin”
Lens Correction 13.0, Copyright © 2002-2012 Adobe Systems Incorporated - from the file “Lens Correct.plugin”
Lens Flare 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
Liquify 13.0, Copyright © 2001-2012 Adobe Systems Incorporated - from the file “Liquify.plugin”
Matlab Operation 13.1.2 20130105.r.224 2013/01/05:23:00:00 ©1993-2012 Adobe Systems Incorporated - from the file “ChannelPort.plugin”
Maximum 13.1.2 20130105.r.224 2013/01/05:23:00:00 ©2006-2012 Adobe Systems Incorporated - from the file “statistics.plugin”
Mean 13.1.2 20130105.r.224 2013/01/05:23:00:00 ©2006-2012 Adobe Systems Incorporated - from the file “statistics.plugin”
Measurement Core 13.1.2 20130105.r.224 2013/01/05:23:00:00 ©1993-2012 Adobe Systems Incorporated - from the file “MeasurementCore.plugin”
Median 13.1.2 20130105.r.224 2013/01/05:23:00:00 ©2006-2012 Adobe Systems Incorporated - from the file “statistics.plugin”
Mezzotint 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
Minimum 13.1.2 20130105.r.224 2013/01/05:23:00:00 ©2006-2012 Adobe Systems Incorporated - from the file “statistics.plugin”
MMXCore Routines 13.1.2 20130105.r.224 2013/01/05:23:00:00 ©1990-2012 Adobe Systems Incorporated - from the file “MMXCore.plugin”
Mosaic Tiles 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
Multiprocessor Support 13.1.2 20130105.r.224 2013/01/05:23:00:00 ©1990-2012 Adobe Systems Incorporated - from the file “MultiProcessor Support.plugin”
Neon Glow 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
Note Paper 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
NTSC Colors 13.1.2 20130105.r.224 2013/01/05:23:00:00 ©1993-2012 Adobe Systems Incorporated - from the file “NTSC Colors.plugin”
Ocean Ripple 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
Oil Paint 13.0, Copyright © 2011 Adobe Systems Incorporated - from the file “Oil Paint.plugin”
OpenEXR 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
Paint Daubs 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
Palette Knife 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
Patchwork 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
Paths to Illustrator 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
PCX 13.1.2 20130105.r.224 2013/01/05:23:00:00 ©1989-2012 Adobe Systems Incorporated - from the file “PCX.plugin”
Photocopy 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
Photoshop 3D Engine 13.1.2 20130105.r.224 2013/01/05:23:00:00 ©2006-2012 Adobe Systems Incorporated - from the file “Photoshop3DEngine.plugin”
Picture Package Filter 13.1.2 20130105.r.224 2013/01/05:23:00:00 ©1993-2012 Adobe Systems Incorporated - from the file “ChannelPort.plugin”
Pinch 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
Pixar 13.1.2 20130105.r.224 2013/01/05:23:00:00 ©1989-2012 Adobe Systems Incorporated - from the file “Pixar.plugin”
Plaster 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
Plastic Wrap 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
PNG 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
Pointillize 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
Polar Coordinates 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
Portable Bit Map 13.1.2 20130105.r.224 2013/01/05:23:00:00 ©1989-2012 Adobe Systems Incorporated - from the file “PBM.plugin”
Poster Edges 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
Radial Blur 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
Radiance 13.1.2 20130105.r.224 2013/01/05:23:00:00 ©2003-2012 Adobe Systems Incorporated - from the file “Radiance.plugin”
Range 13.1.2 20130105.r.224 2013/01/05:23:00:00 ©2006-2012 Adobe Systems Incorporated - from the file “statistics.plugin”
Read Watermark NO VERSION - from the file “DigiRead.plugin”
Reticulation 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
Ripple 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
Rough Pastels 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
Save for Web 13.0, Copyright © 1999-2012 Adobe Systems Incorporated - from the file “Save for Web.plugin”
ScriptingSupport 13.0, Copyright © 2012 Adobe Systems Incorporated - from the file “ScriptingSupport.plugin”
Shear 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
Skewness 13.1.2 20130105.r.224 2013/01/05:23:00:00 ©2006-2012 Adobe Systems Incorporated - from the file “statistics.plugin”
Smart Blur 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
Smudge Stick 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
Solarize 13.1.2 20130105.r.224 2013/01/05:23:00:00 ©1993-2012 Adobe Systems Incorporated - from the file “Solarize.plugin”
Spatter 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
Spherize 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
Sponge 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
Sprayed Strokes 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
Stained Glass 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
Stamp 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
Standard Deviation 13.1.2 20130105.r.224 2013/01/05:23:00:00 ©2006-2012 Adobe Systems Incorporated - from the file “statistics.plugin”
STL 13.1.2 20130105.r.224 2013/01/05:23:00:00 ©2006-2012 Adobe Systems Incorporated - from the file “U3D.plugin”
Sumi-e 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
Summation 13.1.2 20130105.r.224 2013/01/05:23:00:00 ©2006-2012 Adobe Systems Incorporated - from the file “statistics.plugin”
Targa 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
Texturizer 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
Tiles 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
Torn Edges 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
Twirl 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
Underpainting 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
Vanishing Point 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from the file “VanishingPoint.plugin”
Variance 13.1.2 20130105.r.224 2013/01/05:23:00:00 ©2006-2012 Adobe Systems Incorporated - from the file “statistics.plugin”
Water Paper 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
Watercolor 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
Wave 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
Wavefront|OBJ 13.1.2 20130105.r.224 2013/01/05:23:00:00 ©2006-2012 Adobe Systems Incorporated - from the file “U3D.plugin”
Wind 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
Wireless Bitmap 13.1.2 20130105.r.224 2013/01/05:23:00:00 ©1989-2012 Adobe Systems Incorporated - from the file “WBMP.plugin”
ZigZag 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
Optional and third party plug-ins: NONE
Plug-ins that failed to load: NONE
Flash:
Mini Bridge
FontShop
GuideGuide
Kuler
Installed TWAIN devices: NONEI found the solution (took forever to consolidate all the answers) for OS X 10.9 + Maverick. Finally!
1. Change permissions (as AOTPR says) to your User/Library/Preferences file so that your admin and user (the one you are using) has read + write permissions within the Get Info pane (command+I). You may have to add them with the sign.
2. Delete Adobe save for web 12.0 Prefs & Adobe save for web 13.0 Prefs files within the User/ Library/ Preferences folder. These may be hidden for some people, so when in a finder window, hold Option(alt) and click Go from the main top menu (keep holding Option/Alt) and click Library — the full Preferences folder should open for you.
3. Change the view when in Save for web pane in PS. If you have it in Cover Flow — it won't work. Change it to another view like List or Columns view.
Presto! Works for me on Maverick.
Thank god. It took forever to get this cleared up!!
If you have any questions, email me [email protected] -
Using Illustrator CS6, how to preserve drawn colors when Save For Web to PNG?
Using Illustrator CS6 on Mac OSX 10.9.1:
step 1. I open a new file for Web profile.
step 2. I verify that File > Document Color Mode is RGB.
step 3. I draw a square and set it's color to 0,103,197 (decimal).
step 4. I click File > Save For Web
step 5. In the popup that opens, I set to PNG-24, and verify the option Convert To sRGB is not selected.
step 6. Using the Mac's DigitalColorMeter, I observe the color is 0,109,191 in the Save For Web popup. If I save it, then open the saved PNG file, it's color is also 0,109,191.
How to do this so the colors don't change?
step 7. I close Save For Web popup.
step 8. I verify Edit > Color Settings for Working Spaces is set to Monitor RGB, and that the Color Management Policies for RGB is off.
step 9. I verify Edit > Assign Profile is set to Don't Color Manage This Document.
step 10. I verify View > Proof Colors is off.
Can anyone provide a set of Illustrator CS6 settings that let me save a PNG image with the same colors it's drawn in so I can use that PNG image in a website?
I must be missing something obvious, because anyone working in web design must do this day in and day out, please let me know what procedure people follow to achieve this.
UPDATE:
Using the above procedure DOES preserve the colors when embedding the PNG image in a webpage viewed in Firefox and Chome, but NOT for Safari. Also, the colors are not preserved in Mac's Preview software, as well as Microsoft Office 2011 for Mac.
I'm pretty new to all this. Hoping someone can provide some perspective on what typical procedure people use for web development when working with colors in Illustrator CS6.Using Illustrator CS6 on Mac OSX 10.9.1:
step 1. I open a new file for Web profile.
step 2. I verify that File > Document Color Mode is RGB.
step 3. I draw a square and set it's color to 0,103,197 (decimal).
step 4. I click File > Save For Web
step 5. In the popup that opens, I set to PNG-24, and verify the option Convert To sRGB is not selected.
step 6. Using the Mac's DigitalColorMeter, I observe the color is 0,109,191 in the Save For Web popup. If I save it, then open the saved PNG file, it's color is also 0,109,191.
How to do this so the colors don't change?
step 7. I close Save For Web popup.
step 8. I verify Edit > Color Settings for Working Spaces is set to Monitor RGB, and that the Color Management Policies for RGB is off.
step 9. I verify Edit > Assign Profile is set to Don't Color Manage This Document.
step 10. I verify View > Proof Colors is off.
Can anyone provide a set of Illustrator CS6 settings that let me save a PNG image with the same colors it's drawn in so I can use that PNG image in a website?
I must be missing something obvious, because anyone working in web design must do this day in and day out, please let me know what procedure people follow to achieve this.
UPDATE:
Using the above procedure DOES preserve the colors when embedding the PNG image in a webpage viewed in Firefox and Chome, but NOT for Safari. Also, the colors are not preserved in Mac's Preview software, as well as Microsoft Office 2011 for Mac.
I'm pretty new to all this. Hoping someone can provide some perspective on what typical procedure people use for web development when working with colors in Illustrator CS6.
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