CS5 telling me to update, but updates won't install (no error code given)

I have been trying to install the updates my CS5 has been telling me to do but every time I run the update program, it goes through the process and then says there was an error in updating all my programs. I have restarted my computer, I have shut everything down...I have done EVERYTHING possible. At this point in time, my company (which is a not-for-profit) cannot afford to upgrade my software to the CS6 cloud based system, therefore I need to be able to upgrade the software I am on currently to continue doing the work I need to do.
Additionally, there is no error code given when the updates finish, so I can't even look up the error code or post the error code here to help narrow down the issue.
PLEASE HELP!!!!
Thank you so much
Audra

Hi Audra,
Please try downloading and installing the updates manually from : http://www.adobe.com/downloads/updates.html
In case you still face issues, please try the following :
> Disable all Non-Microsoft Startup Services. (Ref : http://helpx.adobe.com/x-productkb/global/disable-startup-items-services-windows.html )
> Disable all the Antivirus softwares like CA, Norton,Mc Afee etc. temporarily from the computer.
Reboot and try installing in the new enabled Admin user account and check.
Regards,
Rave

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