CS5 Tool Panel Stops Working
I need some serious assistance getting CS5 working.
When I first load an image (file) in to Photoshop I can use "select" or "Crop" or "Healing Brush" normally. But, after cropping, or selecting or healing a defect Those tools no longer work.
I have reset the tools.
I have to save the modified image and shutdown Photoshop. Reopen the program load the saved image and again the "select" or "crop" or "healing" tools again until I use them again. Then they stop working.
This never happened with I used CS2. Can you please help me resolve.
Did note that this affects all tools in tool panel. Also, and this is first I noted it, if I minimize PhotoShop after the tools "freeze" and leave is minimized for several minutes, the tools return to normal function with I try use Photoshop again.
System: Samsung Series 7 Laptop - 700Z5A-S06
Processor: Intel i7
Ram: 8 GB
Video: AMD Radeon HD 6490M
OS: Windows 1 Service Pack 1
Really appreciate your assistance
Something else occurred to me... Have you ever had a different brand card on your system? Seems unlikely, since it's a Win 8 setup, but if so sometimes remnants of older drivers get left behind and can mess things up for the newer card. I have heard of (though never personally used) a product called DriverSweeper. Also both ATI and nVidia I believe have removal tools available if you do a bit of web searching.
I hope you find a solution, but don't overlook the possibility of getting a newer video card to solve the issue. I moved up from a very nice ATI Radeon HD 5670 to a 7850 about a year and a half ago, and while I didn't think there'd be much difference, the newer card just does everything so much more smoothly that I'm glad I made the switch. Technology in GPUs really has been changing over the past few years, and they're not that expensive.
Best of luck.
-Noel
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Richard ChungHi Mohit,
Thank you for your reply. My KTpass.exe version is 5.2.3790.3959. and yes, I am running the the tool as admininstrator in command prompt.
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sorry for bad englishQuote from: Svet;103483
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