CS5 trouble

I have been using CS5 since I bought it without any problems until last week. Since then I can't open any of the software, Photoshop, Bridge, Acrobat, AI, ID. When I try to open I get error messages. Why?. I need to solve this problem as soon as possible. Please help!

What version of Mac OS X? Have you made any system changes? What exactly are the error messages?

Similar Messages

  • Using Adobe After Effects CS5- Trouble with Echo & 3D Camera

    Hi
    i'm using Effects CS5 to a create a set of superman esque titles implementing the method found in the link below
    www://vimeo.com/6562241
    Everything goes smootlhy until i try making additional changes to the animation.
    Here's my problem, since this process requires echo to achieve the effect. I try and set an independant camera motion from the text as it extrudes outward. But...once the text begins its animation and the camera starts to move the echo or the extrusion is ALWAYS...ALWAYS altered by the camera. (The path of the echo is follows the path of the camera.) Whether it's in a x, y, or z path it still occurs.
    Sure i can change the camera angle and view it from a different perspective stationary, but i can't get them to move independant paths from each other without thecho being altered as well.
    IF ANYONE OUT THERE IS A WIZ AT ADOBE AFTER EFFECTS PLEASE PLEASE RESPOND

    Pre-compose the layer, then move the camera. Won't give you correct perspective, though. After all, Echo is simply a 2D buffer accumulation, not a 3D extrusion.
    Mylenium

  • Encore CS5: Trouble with 720p 59.94 fps mpeg 2 files

    Here are a number of problems i am having importing these files as assets into CS5 that i really need some help and guidance with. I have my quality presets for blu ray at 1280 x 720p  59.94 fps maximum quality.
    1. I was able to successfully import a 720p file at 59.94fps as a asset with 5.1 audio. The asset properties say "Don't transcode"and the file type imports as a mpeg video in the project panel so i am happy right now, but
    2. i try to import another file with the same characteristics and i get the error message that "this type of encoding does not support multiple channel audio". So, i demux the file and try to import the file as a m2v file. Well, the import reaches 43% and then just freezes. I wait for 30 minutes and still no change. So i escape out of the program which crashes. I reboot Encore and try again. It stalls again at 43%. So, i convert the file to 2 channel sound (sigh),
    3. and i am able to import the file into encore, but the asset properties say "automatic transcode". So, i try to change it to "don't transcode" but every time i select this option, it goes back to "automatic transcode". Why is it doing this? The asset is 720p and it matches my project presets. I really want to avoid transcoding!!!! Also in the project panel, the asset is a "Video file" instead of "mpeg video". Why is this??
    Very frustrated right now!! Any help would be appreciated.
    thanks.

    Hi,
    That file may not be a blu ray legal file.
    If the 720P file is blu ray legal then the status should be don't transcode.
    You can check the file property(status is automatic transcode) with the file property(status is don't transcode).
    Thanks,
    Pankaj Gauba

  • Premiere Pro CS5 - Trouble exporting media

    I've been really frustrated the last couple of days. I'm trying to export a video with 2 audio tracks and 1 video track and it sometimes exports fine but sometimes doesn't. I tried exporting with media encoder cs5 and this is what i got
    - Source File: /Users/jakesantini/Library/Caches/TemporaryItems/blackopsfirstcommentaryagain.prproj
    - Output File: /Volumes/Jake's Hard Drive/Sequence 01.mp4
    - Preset Used: For youtube
    - Video: NTSC, 1280x720, 59.94 fps, Progressive
    - Audio: AAC, 64 kbps, 44.1 kHz, Stereo
    - Bitrate: VBR, 1 Pass, Target 6.00, Max 9.00 Mbps
    - Encoding Time: 00:31:38
    Thu Nov 18 12:55:37 2010 : Encoding Failed
    Multiplexing has failed. Please recheck the settings and try again.
    It encodes all the way through to the end but it just won't work. When i try to export with just the "export media" option it says it's at 100% for about an hour and then goes away, but the video still doesn't work. Any ideas?

    Same problem here. I ran out of ideas and tried to export it in pieces... by tomorow I can tell if this work around helped.

  • Adobe Premiere Encore CS5 & Trouble With Building

    I'm writing to ask help for my collegue who has worked for a DVD for 3 days and ended up with the same problem consistently.
    He did everything right as usual with CS5 Encore. Made everything including subtitles and menus, in order to create a master copy. So that we could print hundreds of it, to sell.
    But whenever he pressed 'build' ,  the program cancelles itself.
    Just to check if it's a problem with the pc, we tried it on another pc. And same problem occured.
    And we made a very simple dvd sample with the same program and pc; and it worked!
    So, it's quite obvious that there is something wrong with the dvd we made, which prevents us from 'building'
    What could it be? We need immediate help. Thanks a lot.

    As this sounds like an Encore issue, it would probably be best to post in the Encore Forum. While there will be some of the same folk as here, there are a few there, who do not hang out here, but know Encore intimately.
    Before you do, however, please gather as much data on the friend's system, the method of getting from PrPro to En, the Source Files' specs., and a description of the En Project. That would be very, very helpful, and save you having to answer 100 questions.
    Good luck, and welcome to the forum,
    Hunt

  • Premiere cs5-trouble playing back in timeline. please help! (mac)

    im working on a 20min video in cs5. ive opened it several times to work on it and its fine. the past few times ive opened the project it is extrememly laggy and now wont even hardly play in the timeline. half the time when i press play it wont play, where the timeslider is it takes like 30sec to show the clip its sitting on. i should mention half the clips have been worked on in after effects via dynamic link.
    specs:
    macbook pro
    2.3ghz intel core i7
    16gb RAM
    nvidia geforce GT 650m
    i know when im working on school computers (windows) they tell you to set the scratch disks to different drives (c/d/e/ etc.)
    how can i do this on a mac? is there anything i can do to speed it up or make it work since i dont want to move everything to my external and relink files (to work on a different computer)?
    i tried doing a render, but it was taking forever so i cancelled it. at the rate it was going it would take 3 days to render (not export) ughhh. if thats the case, how long do you think it would take me to export it?
    should i just not even bother to use premiere on my laptop?
    my main concern is what can i do now about my project to make it play, as this is for a job and i need it done ASAP.
    would have been done hours ago if premiere would work.
    **cleaned cache. rendered audio and effects but not whole work area if that makes sense. rendering the work area would have taken forever and thats why i cancelled it.
    only effects i did in AE are just a series of color corrections and a mask.
    its 1080p 30fps video.
    audio plays back fine in timeline just not video

    When you are rendering, are you up or down resing?  ...what do you mean?
    I mean are you outputing the same file kind, size and frame rate? Do you have the "Maximum Depth" checked or "Use Maximum Quality" ticked?
    i used to render out AE comps as h.264 in CS6 and put them in premiere but premiere wouldnt ever find the media and would give me a green screen so i stopped doing that. dyamic link is the only way i can get AE comps to show up in premiere though i havent tried it with CS5
    Weird. I've outputed files before and imported them just like any other media files without a hitch. That is a different discussion in itself.
    i dont see any preview settings in CS5
    Look under the program monitor at the bottom right. Should be a drop down menu to adjust previews. Or upper right corner of progam monitor ther is a pull down menu.
    Also, have you tried using Media Encoder to do the render?
    Message was edited by: EditorPete

  • DW CS5 TROUBLE WITH BEHAVIORS

    Making a couple photo albums-want fade in on load.
    I chose my image>new behavior >effects>fade> set up parameters using current selection> set to "onLoad"
    DW puts this script in my head:
    <script src="../SpryAssets/SpryEffects.js" type="text/javascript"></script>
    <script type="text/javascript">
    function MM_effectAppearFade(targetElement, duration, from, to, toggle)
    Spry.Effect.DoFade(targetElement, {duration: duration, from: from, to: to, toggle: toggle});
    </script>
    I tried to just copy the script to other images, but they don't work. So, I went through every pic in the album and did it manually.
    In the second album I did each image by hand again, using the behaviors tag pane. This time each image loads like normal and then fades out and fades in. I have gone back through and deleted behavior for each image and re-input for each image usign the behaviors tag pane. I went through to see if there were behaviors assinged to other parts of the page...none. Re-uploaded and I still get 2 behaviors for each image. I evn deleted the files from the server and reloaded.
    Why can't I cut and past scripting code? When I do each picture it writes the very same code I tried to paste.
    Why am I getting two behaviors?
    Help! [email protected]

    As stated, I removed the code and put it back in with the behavior pane. I tripled-checked. All the code from opening script tags to closing script tags was placed inside of the head tag, in exactly the same place as the original code. I put the two windows beside each other and went over it, character by character. I even printed the codes and laid the papers on top of each other...not a single space or . out of place.
    After I replaced the code I checked it against the print of the pasted code and still they were exactly the same and in exactly the same place.
    Update: The pages shoiwing double behaviors: I removed the scripting from the head and they work just like they did originally. I re-did the image on one by adding a behavior, uploaded and still have 2 behaviors happening.
    I am not completely sure how the automatic scripting works. I notice that there is a scripting folder with a file in it. Is it possible that DW puts the actual code in that doc and the <script></script> in of in the head of the page is just a link? Even though I have removed the code from the page...manually in code view and by clicking on the image and deleting from the behaviors tag pane.....that the code still exists in the script folder file and there is conflict?

  • CS5 - Trouble with preview files...

    Hi,
    when I import footage and drag it to the tl I get this yellow line. After I did some color correction I get a red line. Then I render the tl und, surprise, I get a green line. I close PP and start it again after a while and... there is the red line again - always. The preview files are there in the right folder. So, what is going wrong here? Any ideas?
    Thx, Uwe

    when I import footage and drag it to the tl I get this yellow line.
    After I did some color correction I get a red line. Then I render the tl
    und, surprise, I get a green line.
    Where is the surprise in that? That is how it should work.
    I close PP and start it again after a while and... there is the red line
    again - always. The preview files are there in the right folder. So,
    what is going wrong here? Any ideas?
    Don't press the Skip previews button when asked where the preview files are located, or are you using an external? Then make sure that the drive letter remains the same all the time.

  • Photoshop CS5 Trouble with thumbnails obscured by mask or channel

    I can hardly believe there isn't a thread for this already. I've been having this problem since Photoshop 3.0. In the event my current version of Photoshop saved preview thumbnails, and my OS would display them, there would often be portions of the image missing. I noticed that there was usually a mask or channel matching the missing portion, and deduced that Photoshop was arbitrarily masking the preview, making them useless even in the cases where I could see them.
    Don't bother responding with "Adobe does not support thumbnails" or something similar. I suspect the only reason Adobe Developers ran into this problem and realized it would drive customers bug nuts. Ignoring it, however, does not prevent it. Other companies have attempted to address the users desire to see and identify their PSD files precisely the same way they can see most other graphic formats in Windows (the only platform I have personal experience with on this issue). It does not help, however, when Photoshop is not able to save a clear and accurate thumbnail, so after finding nothing on this topic online, I'm here to ask if anyone has run into this and found their own work around that does not involve deleting all masks and channels "just in case" one of them randomly spikes the thumbnail. As mentioned, it seems to occur randomly; I have hundreds of tiles with scores of masks and channels that produced clear thumbnails. Perhaps one in twenty graps a random alpha channel and obscures the preview. I'm getting tired of wasting HD space saving a PNG clone with every PSD to save myself the hassel of opening up dozens of PSD files to find the one I need to work on.

    I have had similar problems. I use iMac and this problem presents itself such that the thumbnail, as seen in the FINDER, is distorted.
    The distortion looks somewhat like a mask has been superimposed on the thumbnail. It has been suggested that there is a problem with the mac os and alpha channels (masks, not the standard 4 channels.) This seemed always to affect only images containing an alpha mask.
    This has not happened lately, but older thumbnails that had this problem remain distorted. The images when opened are good, however.
    I know you use windows and I believe I have others on windows complain about the problem.
    good luck,
    vince
    corrected text. I always want to say "corrected tupo"
    Message was edited by: vinsolo

  • CS5  trouble with updating main template & pages

    Sorry I'm new at this & didn't realize I needed a full title in the subject area.  I 'put', I test & it all looks good.  But when I go on line the changes didn't work in the main template in the navigation & the side bar ads & promoos don't change on all the pages - again - even tho' when I test in Firefox & Explorer they do show up updated.

    I SENT YOU A SNIPE PHOTO OF THE TEMPLATE SHOWING ONE OF THESE FILES ON THE MAIN TEMPLATE
    THIS WAS ORIGINAL LINK:
    •Access a cached copy of www.kosherwoman.com/Menu_Items/Health/TIPS/prevention/preventDentalProblems.html
    IT WAS CHANGED TO:
    ../Menu_Items/Health/DENTAL/dentalCare.html
    On some pages, you get the correction & on others you get the old link with the line that it doesn't work
    THIS WAS ORIGINAL LINK:
    •Access a cached copy of www.kosherwoman.com/Menu_Items/Kitchen/foodContamination/preventingFoodContaminat ion.html
    IT WAS CHANGED TO:   .../Menu_Items/Kitchen/CONTAMINATION/preventingFoodContamination.html
    Ruth Goldman
    Kosher Woman Administrator
    E-mail:  [email protected]

  • CS5  trouble with updating main template & pages is a dreamweaver problem

    The web site is www.KosherWoman.com which I work on with DWCS5.
    Whenever I update anything - the nav,- add a side bar ad or promo or add a new page - I test it via F12.  It shows the changes on my pages, on the nav & on the side bars.  But when I upload it to my server,the changes aren't reflected on-line.  I use the 'put' method & when that doesn't work I expand to show the local & remote site & I drag & drop with Dependent files as a yes.  Again, the changes do not occur.
    After failing to have the changes show up when I copied the dreamweaver site to a flash drive & tried it on another computer in my office, I then gave it to a co-worker who went home & tried it putting the flash drive on his computer.  He has DW CS4  & tried to update pages from there.  He, too, tested with F12 & everything was correctly changed but they also failed to take after being 'put' & after trying both from dreamweaver & from remote - the old fashioned way of dragging & dropping. The site has been up since January & only developed this problem a couple of weeks ago.
    Is this a Dreamweaver problem or possibly a problem of my hosting company earthlink.net.?

    KosherWoman wrote:
    HOW DO YOU DO THIS?
    When you have got it, you need to configure it using your FTP details.  It acts as a FTP program and it is very nice indeed.  It is like using your host's computers/servers as your own.
    Hope this helps.
    OK I am not currently on Windows 7 machine so I will tell you what I do in Windows XP.  The method is still the same in Windows 7.
    1) Open/Click on Network from your start button (the one you said you have got it)
    2) now in windows XP, I see something like this:
    3) Now can you see the first item that says Add a Network Place?  Click on it
    4) For about one or two windows you just need to click next until you come to a screen that looks like this:
    In the above box you need to enter the FTP address like ftp://yourdomain.com (whatever your host has told you about this)
    You just continue doing this - follow the on screen instructions and you are done.
    If I get time I'll see if I can post exact instructions for Windows 7 or somebody else like John Waller can do this because he has a better machine than mine!  My machine is refurbished from old systems I found on some streets discarded by some business!
    hth

  • My CS5 will not update to Camera Raw 6.7.

    When I run the updater, continue to get error saying my product does not have valid serial number.  Adobe says my version is registered.  What gives?

    This link is for Creative Cloud products, but a lot of it would come under the heading of 'The bleeding obvious'.
    http://helpx.adobe.com/creative-suite/kb/error-serial-number-valid-product.html
    This is more of a catch all CS5 trouble shoot guide
    http://helpx.adobe.com/creative-suite/kb/troubleshoot-installation-cs5-cs5-5.html
    Incidentally, and sorry if this also comes under bleeding obvious, but to restrict Google to where you want it to look, use the following syntax
    site: http://forums.adobe.com/community/photoshop  followed be search parameters
    If you have ever registered your CS5, you can log onto your Adobe account and check your serial number against the one you will find in 'My orders'.
    But it might come down to phoning customer support, but make that your very last resort
    Good luck, and please let us know what fixes it.

  • HI there, I am having trouble updating my CS5 Master's Collection Suite for at least a month now. I keep gettin this message "There was an error downloading this update. Please quit now and try again later" every time and do not know how to fix it.

    I am having trouble updating my CS5 Master's Collection Suite for at least a month now. I keep getting this message "There was an error downloading this update. Please quit now and try again later" every time and do not know how to fix it.
    Any help will be highly appreciated.
    Thanks a lot in advance.
    Sincerely,
    Uvaldocj@@
    Here is a list of the products I am troubled with:
      Adobe After Effects CS5 10.0.2 Update
    There was an error downloading this update. Please quit and try again later.
      Adobe Bridge CS5 4.0.5 Update
    There was an error downloading this update. Please quit and try again later.
      Adobe Extension Manager CS5 5.0 Update
    There was an error downloading this update. Please quit and try again later.
      Adobe Illustrator CS5 15.0.2 Update
    There was an error downloading this update. Please quit and try again later.
      Adobe Pixel Bender Toolkit 2.5 Update
    There was an error downloading this update. Please quit and try again later.
      Adobe® InDesign® CS5 7.0.4 update
    There was an error downloading this update. Please quit and try again later.
      Dreamweaver CS5 11.0.4 Updater
    There was an error downloading this update. Please quit and try again later.
      Fireworks CS5 11.0.2 Update
    There was an error downloading this update. Please quit and try again later.
      Photoshop 12.0.4 update for Photoshop CS5
    There was an error downloading this update. Please quit and try again later.
      Photoshop Camera Raw 6.7 Update
    There was an error downloading this update. Please quit and try again later.

    I'm having the same issue. And Dreamweaver now crashes after just a few seconds.

  • Trouble with Adobe Bridge CS5.5 for Mac Lion Photo downloader

    Hi, I am having trouble with  CS5.5 Bridge's photdownloader when I am trying to choose a folder location.
    Im using Lion / Mac
    When I try to choose say an external drive or another folder location it will freeze up and stay on "Choose" the button flashes on and off but when i try to click it it will not respond or select the desired file location
    The photodownloader does not respond to any other commands..i have to force quit it..yes i have re-booted..re-started and problem remains..
    The only way i can download photos is by choosing the first file option of the pictures file on my harddrive which is not want I wish to do..i have noticed that this started happening after the Raw update..was wondering if this is affecting Photodownloader..
    any suggestions would be greatly appreciated..thank you

    Thank you, SG, for clarifying which OS's this will work with.
    I agree with Jennie - the beauty of "get photos from camera" is that it takes 2 steps out of the workaround you mention above. Personally, I'm okay living with 6.4.1, as I have an older camera. I won't be happy if one of the push updates re-updates me to 6.5 though. I wouldn't want to redo the reinstallation of the new version. This method will not work for any of my clients or students though - they normally can't comfortably follow the technicality of downgrading, and some have newer cameras and would need the 6.5 version. (I don't believe in betas for my clients, and neither do they, for the most part)
    I guess I should thank Adobe - some of my clients have needed tech support to perform the downgrade (SO many people aren't comfortable technically), and some of my clients needed to be retaught the workaround SG mentions. Adobe's flub has actually made me a little money - which I'd rather not have to make this way.
    SG's workaround does work and makes sense - but for my clients with hundreds of images at a time, who have to rename items, add copyright info, & etc., this more than doubles their work-time for the start of their workflow. I hope Adobe gets that GM version out soon.
    BTW - this issue supports an argument I've hadfor years regarding "PUSH" updates. I always tell my clients and students not to do them until they research the update. Because of what I do, I do have to install them personally, but I'm grateful I'm comfortable fixing things myself.

  • I'm using Adobe Photoshop CS5 Extended and am having trouble with it.

    I just reinstalled Photoshop CS5 Extended from my original disk because I was having trouble with it. I did do an uninstall before installing. Every time I quit Photoshop I get this message: "Could not save Preferences because the file is locked or you do not have the necessary access privileges. Use the ‘Get Info’ command in the Finder to unlock the file or change permissions on the file or enclosing folders." Can you tell me what to do to fix this? I went to get info and made changes to read and write, but it made no difference. Thanks for your help.
    Richard

    Some folders are hidden in the Finder. Use the "Go to Folder" command for that.
    Go menu > Go to Folder, enter:
    /Users/YOURUSERNAME/Library/Preferences/Adobe Photoshop CS5 Settings
    Gene

Maybe you are looking for