Cs5 view command problems

Hello,
I'm using cs5 on a cyberpowerPC NO PROBLEMS!!! I reinstalled cs5 on a Acer (both computers 64 bits and window 7) and the view commands don't work. I can see the background image if I
zoom @ 25% otherwise the view print size or the fit to window are empty!  Can any one help Please?
Thanks a lots,
Emmanuel

I've done that, and the spinning wheel of death still happens...

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