CS5 Web Premium Icons Not Loading

I had the CS 5 Web Premium trial installed until I received my hard box copy in the mail. When I did, I uninstalled the entire trial and then installed the program using the disk. I had a bunch of the trial programs (which should be same as original) on my quick launch bar. Now when I reinstalled, anywhere the icon appears (in start menu shortcuts / recent apps and quicklaunch bar), the icon is THERE, but its not the actual icon of the program. It's the generic icon that displays when an icon is not available. I've tried changing settings, etc but I cannot figure out. I really need to figure this out because it's extremely annoying. I'm used to clicking on the blue icon for photoshop.

Try uninstalling, then use the CS5 Clean script, then re-installing.
http://www.adobe.com/support/contact/cs5clean.html

Similar Messages

PC crashed. CD-Rom not working. Downloaded CS5 Web Premium but not able to install. Please Help. Help.

PC crashed. CD-Rom not working. Downloaded CS5 Web Premium but not able to install. Please Help. Help.

I had problem with my CD-rom, it not able to open. On top of that recently my PC crashed.
I managed to install other software, but not able to install CS5 Web Premium.
Ive downloaded the electronic version via Adobe Downloads, but not able install it.

Where can i get a trial version of CS5 Web Premium to download ?

Where can i get a trial version of CS5 Web Premium to download ?

Hi Meli,
Kindly make sure you check the system requirment of CS5 CS5 Web Premium release notes
Download CS5 products
Thanks,
Atul Saini

My CS5 Web Premium Software disk will not install on my windows 7 pc

My CS5 Web Premium Software disk will not install on my windows 7 pc

You can try downloading the CS5 software instead of using the disk and then use the serial number from the disk to activate it.
CS5 - http://helpx.adobe.com/creative-suite/kb/cs5-product-downloads.html

Need some advice on a new build for CS5 Web Premium

I am looking for a powerful PC that I can use mostly for work and some light video work. I have been looking at several systems, but I can't decide if I should get the Core i7 875K, 950 or AMD 1090T for my needs.   I typically have many Adobe CS5 applications open at once like Photoshop, Dreamweaver, Illustrator and Flash, iTunes, Quickbooks, Microsoft Work and Excel. I would ideally like to buy a pre-built rig, but I can surely put together if better. Below are a few I have been looking at, but I am unsure about cooling on one of them and about the 875K processor on the other one. I figured a gaming PC would be fast and powerful as my needs are behond a standard base config. I would like some advice also on a good video card. Been looking at crossfire ATI HD 5770, single ATI HD 5870, Radeon 6870, and GeForce GTX 470 and SLI GTX 460. I am not a typical overclocker, but I can be if it will help performance running apps. I leave my PC on all day and night so cooling is a factor.
Thanks in advance everyone for the advice on this.
==========================================
Approximate Purchase Date: (the closer the better)
Budget Range: ($1000-$1500)
System Usage from Most to Least Important: (Web Development, Graphic Design, Internet, Movies))
Parts Not Required: (keyboard, mouse, monitor, speakers)
Preferred Website(s) for Parts: (newegg.com)
Country of Origin: (USA)
Parts Preferences: by brand or type (I would like to use an Intel Core i7 or AMD X6 CPU to power dual Big 27" Samsung LCDs via DVI and full or mid tower case)
Overclocking: Maybe
SLI or Crossfire: Maybe
Monitor Resolution: (1920x1080 each monitor)
=========================================
Here is my latest config. How does this one look?
Qty.
Product Description
Savings
Total Price
1
COOLER MASTER HAF 932 RC-932-KKN1-GP Black Steel ATX Full Tower Computer Case Item #: N82E16811119160Return Policy: Standard Return Policy
-$30.00 Instant
$159.98$129.98
1
Western Digital Caviar Black WD1002FAEX 1TB 7200 RPM SATA 6.0Gb/s 3.5" Internal Hard Drive -Bare Drive Item #: N82E16822136533Return Policy: Standard Return Policy
$89.99
1
EVGA 012-P3-1470-AR GeForce GTX 470 (Fermi) 1280MB 320-bit GDDR5 PCI Express 2.0 x16 HDCP Ready SLI Support Video Card Item #: N82E16814130550Return Policy: VGA Replacement Only Return Policy
$259.99
1
Nvidia Free Mafia 2 Game Coupon Item #: N82E16800999247Return Policy: Standard Return Policy
-$59.99 Saving
$59.99$0.00
1
CORSAIR HX Series CMPSU-850HX 850W ATX12V 2.3 / EPS12V 2.91 80 PLUS SILVER Certified Modular Active PFC Power Supply Item #: N82E16817139011Return Policy: Standard Return Policy
-$30.00 Instant
$20.00 Mail-in Rebate Card17-139-011
$189.99$159.99
1
G.SKILL Ripjaws Series 12GB (3 x 4GB) 240-Pin DDR3 SDRAM DDR3 1600 (PC3 12800) Desktop Memory Model F3-12800CL9T-12GBRL Item #: N82E16820231358Return Policy: Memory Standard Return Policy
$269.99
1
LG Black 10X Blu-ray Burner - Bulk SATA WH10LS30 LightScribe Support - OEM Item #: N82E16827136181Return Policy: Standard Return Policy
$109.99
1
Intel Core i7-950 Bloomfield 3.06GHz LGA 1366 130W Quad-Core Processor BX80601950 Item #: N82E16819115211Return Policy: CPU Replacement Only Return Policy
ASUS Sabertooth X58 LGA 1366 Intel X58 SATA 6Gb/s USB 3.0 ATX Intel Motherboard Item #: N82E16813131665Return Policy: Standard Return Policy
-$5.00 Instant
-$14.99 Combo
$499.98$479.99
1
Crucial RealSSD C300 CTFDDAC128MAG-1G1 2.5" 128GB SATA III MLC Internal Solid State Drive (SSD) Item #: N82E16820148348Return Policy: Limited Replacement Only Return Policy
Microsoft Windows 7 Professional 64-bit 1-Pack for System Builders - OEM Item #: N82E16832116758Return Policy: Software Standard Return Policy
-$10.00 Instant
-$30.00 Combo
$419.98$379.98
Subtotal:
$1,879.90
Calculate ShippingZip Code:    13662   FedEx 3Day Express Saver -- $145.44FedEx 2Day -- $219.19FedEx Standard Overnight -- $263.21UPS Guaranteed 3 Day Service -- $15.97UPS 2nd Day -- $127.74UPS Next Day Saver -- $135.95
Shipping:
$15.97
Redeem Newegg Gift CardsCard Number:                                          Security Code:
Apply Promo Code(s):BFMB
Click here to clear promotion code(s).
Sorry, the promo code BFMB you've entered is invalid.
Promo Code:
$0.00
No Interest if paid in full in up to 12 Months. Minimum purchase required.
Subject to credit approval. See Terms
Grand Total:
$1,895.87

Here is the final config I am looking to get. I am just debating the hard drive config and video cards. I want to be sure my video card will use teh GPU Accelleration and Advance features of Photoshop CS5. Do you know if the NVIDIA GTX 460 is compatable or should I spend more for the 470? I will not be gaming much and this pc is used mostly for work on CS5 Web Premium. How does this all look? All prices from NewEgg. I have another machine I will backup sata to each evening, so I really want a fast drive for program load and operation and another drive for data. What is best way to config drives? Should I get 2 of them and an SSD?
Qty.
Product Description
Savings
Total Price
1
EVGA GeForce GTX 470 (Fermi) 012-P3-1470-AR Video Card
Item #:N82E16814130550
Return Policy: VGA Replacement Only Return Policy
$259.99
1
Nvidia Free Mafia 2 Game Coupon
Item #:N82E16800999247
Return Policy: Standard Return Policy
$59.99
1
COOLER MASTER HAF 932 RC-932-KKN1-GP Black Computer Case With Side Panel Window
Item #:N82E16811119160
Return Policy: Standard Return Policy
-$30.00 Instant
$159.98
$129.98
1
G.SKILL Ripjaws Series 12GB (3 x 4GB) 240-Pin DDR3 SDRAM DDR3 1600 (PC3 12800) Desktop Memory
Item #:N82E16820231358
Return Policy: Memory Standard Return Policy
$269.99
1
LG Black 10X Blu-ray Burner - Bulk SATA WH10LS30 LightScribe Support
Item #:N82E16827136181
Return Policy: Standard Return Policy
$109.99
1
CORSAIR HX Series CMPSU-850HX 850W Power Supply
Item #:N82E16817139011
Return Policy: Standard Return Policy
-$30.00 Instant
$20.00 Mail-in Rebate Card
$189.99
$159.99
1
Western Digital Caviar Black 1TB 3.5" SATA 6.0Gb/s Internal Hard Drive -Bare Drive
Item #:N82E16822136533
Return Policy: Standard Return Policy
$89.99
1
ASUS Sabertooth X58 ATX Intel Motherboard
Item #: N82E16813131665
Return Policy: Standard Return Policy
Intel Core i7-950 3.06GHz LGA 1366 130W Quad-Core Processor
Item #: N82E16819115211
Return Policy: CPU Replacement Only Return Policy
-$5.00 Instant
-$14.99 Combo
$499.98
$479.99
1
Microsoft Windows 7 Professional 64-bit 1-Pack for System Builders
Item #: N82E16832116758
Return Policy: Software Standard Return Policy
Crucial RealSSD C300 CTFDDAC128MAG-1G1 2.5" MLC Internal Solid State Drive (SSD)
Item #: N82E16820148348
Return Policy: Limited Replacement Only Return Policy
-$10.00 Instant
-$30.00 Combo
$419.98
$379.98
Grand Total:
$1,879.90

Problems with CS5 Web Premium Disks Being Unreadable

I pre-ordered my CS5 Web Premium update and finally received the three disk set on May 6. Attempted to install and the first disk which was the Suite installed fine. The other two disks were unreadable. I called Adobe support and they shipped another set to me which arrived today, May 12, and the same thing happened with the same two disks - Adobe Acrobat and CS5 Content. The disks are unreadable on five of my Macs and three windows machines.
Called tech support and was bounced around from Customer Service to support in India and back to Customer Service and finally told them I just wanted a refund after about ninety minutes on the call. I do find it funny that I was passed to Tech Support to "troubleshoot" unreadable disks.
A simple solution which nobody at Adobe seemed to grasp is to allow you to download a copy even if you paid for a shipped copy. I am amazed that this is not an option. So now I will eat the shipping costs and send my box back to Adobe and wait for what will probably be months before they credit my card back for the purchase.
Anybody else having problems with the install disks?

CS5 loads fine but Acrobat is unreadable and the Content disk is unreadable. The CS5 trial download doesn't include the content or Acrobat. Acrobat is a windows only download. So the trial download only installs what comes on disk 1 which is the only good disk of the three in the shipment.
A guy I talked to in Tech Support acknowledged that they produced a bad batch of disks and it seems I got two shipments of bad disks.

CS5 Web Premium without Flash Builder Premium?

So after spending an arm and a leg, you do not get a Flash Builder Premium with CS5 Web Premium but only Standard? This surprises me as I thought Adobe's greed is not as big as long term goals, promotion of Flash platform, being nice to users, especially as we all know Flash is a bit thin on some platforms and on the web at the moment. Obviously I was wrong and the greed surpasses all imaginable levels.
I frankly don't get the calculation where for the same price I get a State Of The Art Hardware - Mac, plus all the Apple dev tools for FREE. That's a computer, yes a laptop, the best out there, brand new, PLUS the software. On the other hand Adobe (with whose products you can't build and sell as good apps as with Apple's), is selling you Web **Premium** at a very high price, and YET you have to pay even more to actually get FB **Premium**.
Is FB considered like a useless add-on into the Web Premium bundle? Did they think, heck nobody will need it but let's give the basic version there to promote it a bit. Sort of like when you buy Windows, they give you a trial of some Antivirus software. Or is anybody thinking that FB is something I will use 80% out of Web Premium bundle? Or should it be packed with Video bundle? I really don;t get it.
So it's like this for the same money
Apple = Mac + Great Dev Tools + Tons of other apps
Adobe = CS5 Web Premium minus- FB Premium
To be fair, I did hear a rumor that if you complain to Adobe Customer Care, that they give you a license for free, which is the only fair thing. However, I'm waiting for quite some time now as my support case is on hold. What do you guys think about it and do you have any experience with it?

Gritty_d it appears that Flash Builder 4.6 is only included with Production Premium and Master Collecton CS6 - http://www.adobe.com/products/creativesuite.html. It is not included currently with the Creative Cloud.
Did you purchase the upgrade to Web Premium or were you given a free upgrade to Creative Suite 6?

Installing CS5 Web Premium to Windows 8.1

I am having trouble installing CS5 web premium on window 8.1. I have the disc and have also tried from adobe downloads. I keep getting an installer that doesn't work and refers me to adobe support that no longer exists. Can someone please help me?

Ok, thanks.
I'll go trough your tips.
At a quick glans it seems that the answer may be
Main installation log errors
Log string
Error description
Possible solution
Exit Code: 20 - install source path does not exist
Install source files are missing.
Reextract or copy the contents of the installer.
My installation is in swedish so my error text is translated.
I'll get back when I've tried this out.
/Björn

CS5 Web Premium has to be ran as administrator?

I am having some difficulties getting a trial version of CS5 web premium running on my new Windows 7 64bit workstation.
I downloaded the installer from Adobe. Ran it and all seemed ok until I tried to start an application. I started getting Error 213:11.
Following some advice if found on this site through Google, I uninstalled every piece of Adobe software I had, I ran a CS5 cleanup script provided by Adobe and re-installed CS5. No change.
Following this Tech note: http://kb2.adobe.com/cps/835/cpsid_83576.html, I changed the permissions on the indicated folder to not be read only. No Change.
I used the "Run as Administrator" option on a program. And it worked. I closed the program and started it normally, same error code but after the program started not before it started as previously happened. Set the program to run as administrator in the compatibility options and it starts. Started another program in the suite that I had not previously started and it gets the Error 212:11, but after the program starts again.
Why would I have to run all these programs as an adminstrator? I try to follow the best practice of not using the computer as an administrator when I don't need to be! Is this going to change when I apply our license key after it arrives from our Maintaince program an a couple of weeks?

Hi there,
I have a related problem and feel a solution to the above issue might be able to help! I recently installed CS5 Master Collection onto a networked machine running Windows XP (32-bit). We generally log into our machines at work using an account without administrator rights - when needing to install software, we log in as an administrator.
I installed CS5 Master Collection whilst logged in as an administrator, without any problem. I was also able to launch the CS5 programs without any problem whilst using this administrator account.
If I then log in with my normal account (without administrator rights) and launch a CS5 program, it immediately crashes. The standard Windows 'crash' message comes up: 'Adobe Encore [for example] has encountered a problem and needs to close'.
If I launch a CS5 program 'running as' an administrator, whilst logged in with my normal (non-administrator) account, it works.
I've also tried changing the permissions/write access associated with the CS5 Master Collection folders: I logged in as an administrator, right-clicked on the CS5 folders, hit the 'Security' tab and then changed the access so that they're open to all users on the machine. Logging back in with my normal account, all of the programs still crashed immediately after launching.
I feel that I'm missing something very obvious - any help would be greatly appreciated!
Cheers,
Tom

I want to add indesign to my existing cs5 web premium

i bought cs5 web premium 3 years ago
i want to add indesign to it also
so how do i download cs5 indesign and have trial run and purchase it

Hi aasamhussain,
As suggested by Mylenium we do not sell CS5 anymore however you may download and run the trial for 30 days from here: http://www.adobe.com/downloads/other-downloads.html.
Regards,
Romit Sinha

I have a license for CS5 Web Premium (Dutch), but I can't download the correct version.

Installed the English version, but now my serial is not valid. Where can I download the dutch version for CS5 Web Premium. Lost my disc
Or is there a way to get my serial transfered to a valid english version? Thanks in advance!

See if the Dutch version is available thru the alternate download site.
You can download the trial version of the software thru the page linked below and then use your current serial number to activate it.
Be sure to follow the steps outlined in the Note: Very Important Instructions section on the download pages at this site and have cookies enabled in your browser or else the download will not work properly.
CS5: http://prodesigntools.com/all-adobe-cs5-direct-download-links.html
CS5 does not qualify for a language swap. Only the latest release, CS6, does.

If I buy creative suite cs5 web premium for students, I will still may install it in, a mac desktop

If I buy creative suite cs5 web premium for students, I will still may install it in, a mac desktop and windows laptop same license?

Not sure where you're getting this idea from but it doesn't matter how you purchase the software (Suite or standalone) the answer is still, no.
One license, one platform (Mac or Win)
Mac software works on Mac only.
Win software works on Win only.
From the End User License Agreement (EULA)
2.11 Dual Boot Platform. The Software is licensed for use on a specific operating system platform. You
must purchase a separate license for use of the Software on each operating system platform. By way of
example, if you desire to install the Software on both the Mac OS and Windows operating system platforms
on a device that runs both of those platforms (i.e., a dual boot machine), then you must first obtain two
separate licenses for the Software. This is true even if two versions of the Software, each designed for a
different operating system platform, are delivered to you on the same media.
From your repeated questions on this topic, does it mean that you have a Mac desktop and a Win laptop and you're trying the find the cheapest route to get DW and Flash Builder on both?

Update errors for cs5 web premium (Mac)

Trying to do updates for cs5 web premium (Mac) but getting an update error. Support Chat said I had to ask in here. I am not getting a serial number prompt. I have registered my product already.

Kann keiner wissen. Keine Systeminfo, keine Install Logs.
Troubleshoot with install logs | CS5, CS5.5, CS6, CC
Mylenium

Upgrade from CS5 Web Premium to eLearning Suite 2

Currently, i'm using CS5 Web Premium but plan to upgade to eLearning Suite 2. As far as i concern, there are 2 software in CS5 web premium not available in eLearning Suite 2 (Fireworks CS5 and Illustrator CS5). My question is will these 2 software (Fireworks CS5 and Illustrator CS5) available once i upgrade to eLearning Suite 2?

Just received the eLearning Suite 2 serial number from Adobe yesterday. After install it as per your instruction, got some error during installation and Coursebuilder for Dreamweaver not showing up. I'm using the files that i downloaded from Adobe website. I uninstall both eLearning Suite 2 and CS5 Web Premium and then reinstall back the eLearning Suite 2. Unfortunately the Coursebuilder function still not available but the folder exist(C:\Program Files\Common Files\Adobe\Adobe CourseBuilder 6). I notice that the "Repair Coursebuilder" function available in eLearning Suite 1 but not in eLearning Suite 2. Kindly advice.

Downloading CS5 Web Premium

I have previously purchased Adobe Web Premium 5. My hard drive crashed and I had to replace it with new one and I did not have the back up of the software. Is there a way to download the CS5 web premium. I have my serial number with me.
Please help me out.

Thanks for your reply. But when I am trying to download its throwing this error. I have tried logging in with Adobe free account and trying it. But it still throws this error.
Access Denied
You don't have permission to access "http://trials2.adobe.com/AdobeProducts/WEBB/CS5/win32/WebPremium_CS5_LS1.7z?" on this server.
Reference #18.e5061060.1387785868.4c1cc776

CS5 Web Premium Icons Not Loading

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