Cs5 won't start

my cs5 program won't start, worked fine first couple days

We need to know exactly what program on what computer. just saying that something doesn't work is not productive...
Mylenium

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After Effects CS5 Won't Start on Mac OSX 10.6.3

Production Premium arrived yesterday, and having tried all the software, After Effects is the only one that won't start.
I'm pretty sure my computer meets the spec needed.
I have Intel Core 2 Duo processor, at 2.66 GHz, with 4GB of RAM and loads of hard drive space. Premier Pro works fine, it's just After Effects.
Help!

I am having similar problems to those described above. I have Master Collection CS5.5 on a Mac running OS 10.6.8. The full suite had been running fine until late October, at which point After Effects stopped loading on launch. Illustrator and Photoshop start and run without problems, but After Effects will/would not launch. It hangs while loading MediaCore. When I launch in safe mode, I get an error with the Verdana font, so I've addressed that problem as suggested above (see my notes below). I successfully launched After Effects one time last week before uninstalling the Master Collection and taking all the steps outlined below, but the software has since refused to launch at all. I have not made any major system changes in the past two months. The most recent change I've made that might be relevant is the installation of FinalCut Pro, but the two packages have coexisted without incident since summer. I regularly use VLC, Quicktime Pro 10 and Quicktime Pro 7, but I have not made any changes to these recently.
Here are the steps I have taken:
delete user preferences
remove VLC and Quicktime
run software updates on Mac OS; my last update was a Java patch in late October; roughly coincides with when my troubles began. There are no ATI/Radeon patches available for Mac OS 10.6 that I can find, and I believe that the system's "Software Updates" provides such updates
completely uninstall and reinstall Master Collection and install software updates using "Updates" within Photoshop (have done this sequence three times)
remove font list ("AdobeFnt11.1.lst" and "AdobeFnt11.lst") in /Library/Applicatio support/Adobe/PDFL/9.0/fonts
use Appzapper to remove After Effects before reinstalling it
boot in safe mode and launch either from .app file or from Package Contents/MacOS/ terminal executable
remove MediaCore components completely by placing them on the desktop
Please help. I can not afford to lose production time on this machine.

AE CS5 Won't Start Bridge CS5

From AE CS5, using the short-cut Ctrl-Alt-Shft-O or the menu item Browse in Bridge doesn't start up Bridge - Bridge CS5 will, however, start via Window 7's Start Menu.
Is there any Preferences or other switch somewhere for enabling this function? (I can't tell you whether this used to work and is broken, or whether it never worked).

This is an old thread but I found it because I had the same problem with a newly installed Windows 7 and brand new AE as part of the Master Suite. None of the ways to start Bridge from inside AE worked (Brose in Bridge, Browse Template Projects or Browse Presets). I'm just a new user trying to follow the exercises in Classroom in a Book... not a complete idiot but new to this.
Anyway, after a LOT of random messing around (grrrr...) I looked in "show hidden icons" at the bottom right of my screen and found to my surprise that the Bridge icon was there even though it wouldn't start from AE. I right clicked on it and unchecked "Start Bridge at login" and oddly it now works perfectly from within After Effects.
Might help someone else.
Amanda

Bridge CS5 won't start.....but it does for a 'new' user

Newly installed CS5.
Bridge doesn't start. Error message: "You can't open the application Adobe Bridge CS5 because it is not supported on this type of Mac."
It won't open standalone, won't open from within Photoshop. The 'mini-bridge' in Photoshop starts to work until it needs to access Bridge and then....spins forever.
Created new user and....Bridge opens fine.
Ideas?
thx

Created new user and....Bridge opens fine.
Ideas?
Usually we advised an Archive and install for OSX but there is a shortcut
that is described in this KB document:
http://kb2.adobe.com/cps/408/kb408993.html
Also check on this thread the post from Adobe employee David_B:
http://forums.adobe.com/thread/754355?tstart=0

Premiere CS5 won't start with new UAD drivers

Any workarounds? Can I change my vst folder prior to starting the program?
Windows 7 64 bit

I would say roll back a driver as CS5 is quite old and it was working ok.

Encore CS5 won't start on Windows 7 Ultimate

I recently installed Adobe CS5 Master Collection. I tested all of the applications in the suite and they all worked with the exception of Encore. When I launch the program it stalls on the "initializing PSD Support" window. I reinstalled the program and it had no affect. The softwares hangs there until I stop it in task manager. Has anyone else experienced this issue? If so, how did you fix it?

Hi everyone,
I found out why this wasn't working. I am running the trial software and apparently this is the only program in Master Collection that can't be run in trial mode. Also, I had to put the program in Windows Vista Compatibility mode before it gave me the correct error message.
Hope this is helpful for some of you that are kicking the tires of CS5 Master Collection.

CS5 won't start - "Could not load actions because an unexpected end-of-file was encountered"

It's version 12.0.2. When I click ok, it says "Could not initialize photoshop because the preferences file was invalid (it has been deleted)".
Any ideas what I could do to get the program to start? I've restarted the machine several times.

I managed to sort this out now - by deleting preferences

CS5 won't start - Error - "An unexpected and unrecoverable problem has occurred."

I have a new MacBook Pro running Yosemite 10.10.1. I use Lightroom 5 a lot but rarely use Photoshop.
When i click on Photoshop CS5, I get an error message: "Error - "An unexpected and unrecoverable problem has occurred. Photoshop will now exit."
I tried reinstalling it from the original CD but encounter the same error. Any ideas as to what I may be doing wrong and how to fix it would be appreciated. Thank you.

Do a backup, preferably 2.
Revert to a Previous OS X
Revert Yosemite to Mavericks

Adobe Photoshop CS5.1 won't start on my computer

Adobe Photoshop CS5.1 won't start on my computer I use windows XP.
Whenever I try to open the Photoshop I get a message "Adobe Photoshop CS5.1 has encountered a problem and needs to close. We are sorry for the inconvenience."
and at the bottom of the message "to see what data this error report contains, click here.
so I clicked, and that is what I got:
Error signature:
AppName: photoshop.exe
AppVer: 12.1.0.0
ModName: scriptingsupport.8li
ModVer: 10.0.0.0
Offset: 000d1a2e
I tried removing the program and re-installing, the same thing happened.
I would appreiciate any help.
Thanks.

Lalala8989898989 wrote:
AppName: photoshop.exe
AppVer: 12.1.0.0
ModName: scriptingsupport.8li
ModVer: 10.0.0.0
Offset: 000d1a2e
The ScriptingSupport.8li that comes with Photoshop CS5.1 should have the module version 12.1.0.0 as well.
It sounds as if you have done something where you have mixed modules from an older version of Photoshop (CS3) into those that Photoshop CS5 is enumerating during startup.
Did you, by chance, copy the entire contents of a folder (e.g. plug-ins or scripts) and get extra files you didn't intend?
Have you set an Extra plug-ins folder up to point to the plug-ins for an earlier version of Photoshop?
Mixing up versions of Photoshop is a no-no.
You may want to start by clearing your Photoshop preferences... Press and hold Control - Shift - Alt immediate after cold-starting Photoshop. If you're quick enough, and you have to be VERY quick to get the keys down, it will prompt you to confirm deletion of the preferences it already has set up, which will then cause it to use defaults.
-Noel

Indesign CS5.5 won't start

Hi,
My Indesign CS5.5 won't start. Gets to 'Initialising' then 'Adobe Indesign has stopped working' I've tried reinstalling, then uninstalling all programs in the suite, then reinstalling, then uninstalling & reinstalling just Indesign, then using the Cleanup tool. Nothing worked. Any clues please?
Thanks
Grant

Hi Eugene, Peter,
Thanks for your tips. I had some trouble actually finding those files, but I eventually moved the caches to the desktop and that fixed the problem. All going well now, thankyou.
BTW in the process a couple of other faults were fixed as well:
'Open recent' wasn't working and occasionally no image was loading on the screen so thanks again!
Regards
Grant

CS5 - Photoshop won't start: preferences file was invalid (it has been deleted)

Environment:
Win7 Ultimate - 4 gig ram - CS5 Design Premium
Seemingly out of the blue - Photoshop stopped loading and I'm getting two error messages :
first: ADOBE PHOTOSHOP CS5 Extended: "Could not load actions because an unexpected end-of-file was encountered
second: ADOBE PHOTOSHOP CS5 Extended: "could not initialize Photoshop because the preferences file was invalid (it has been deleted).
I've deleted the two Preferences Files - but they don't seem to repopulate on startup - (or if they do they are deleted per the error message)
I tried copying a Preferences file from another working machine but that failed as well.
In addition: Dreamweaver is kicking out the following error messages - but opens and seems to work normally.
The following JavaScript error(s) occurred: Unable to open script file C:\Program Files (x86) Adobe\Adobe Dreamweaver CS5\Configuration\Shared\Spry\Designtime\EditingUtils.js (error 2).
The following JavaScript error(s) occurred: Unable to open script file "C:\Program Files (x86) \Adobe\Adobe dreamweaver CS5\Configuration\Shared\Common\Scripts\dwscripts.js" (error 2).
I'm in the middle of a big project and need to get back up quickly - any help would be much appreciated.
Thx.

Run photoshop as administrator holding Ctrl + Alt + Shift, that should trigger a preferences reset prompt.
If that won't work I would do a backup and delete the entire Adobe Photoshop CS5 Settings folder, not just the two files you mentioned.
As for your Dreamweaver issue, try deleting WinFileCache-********.dat (or FileCache.dat) from your Dreamweaver Config folder.
Otherwise try deleting your preferences
Exit Dreamweaver.
In Windows Explorer, navigate to C:\Users\Your User Name\AppData\Roaming\Adobe.
Rename the Dreamweaver preferences folder:
Dreamweaver CS5: Rename the Dreamweaver CS5 folder to, for example, Old Dreamweaver CS5.
Choose Start, type regedit in the Start Search, and then press Enter.
In the left pane of the Registry Editor, navigate to the following key:
HKEY_CURRENT_USER\Software\Adobe
Remove the Dreamweaver preferences registry entries.

Upgraded to Yosemite and now my CS5.1 won't start. Error install Java SE 6 runtime. How do I fix it?

upgraded to Yosemite and now my CS5.1 won't start. Error install Java SE 6 runtime. How do I fix it?

Install the version of Java they want from here: Java for OS X 2014-001
See if CS 5.1 launches.
If not reinstall CS5.1 and any updates.
Gene

Bridge CS5 just won't start up

I use Adobe Photoshop and Bridge CS5 on Windows Vista SP2.
Recently I had a nasty virus on my laptop that had eaten away some of important .dll and .exe files and thus caused problems with many software applications. However, I have cleared the system of the virus now. The faulty applications get fixed when I reinstall them.
Similarly, I did a full cleanup and reinstall of Adobe Photoshop CS5 too. I even used the "AdobeCreativeSuiteCleanerTool.exe" and made sure I had no Adobe CS products on my machine before I reinstalled. As a result of this, Photoshop CS5 works fine, but Bridge CS5 fails to start up.
I see the below error when I try to launch it.
"View problem details" has the below error:
Problem signature:
Problem Event Name:    APPCRASH
Application Name:    Bridge.exe
Application Version:    4.0.0.529
Application Timestamp:    4b963c03
Fault Module Name:    StackHash_125c
Fault Module Version:    0.0.0.0
Fault Module Timestamp:    00000000
Exception Code:    c0000005
Exception Offset:    00000000
OS Version:    6.0.6002.2.2.0.256.6
Locale ID:    2057
Additional Information 1:    125c
Additional Information 2:    9b3592ed64a27c592a7af24f98f443be
Additional Information 3:    ae00
Additional Information 4:    dbfb7d8c93ebb2b659df41c8f667c75a
Read our privacy statement:
http://go.microsoft.com/fwlink/?linkid=50163&clcid=0x0409
Under the Windows Event Viewer, I see the below:
Log Name:
Application
Source:
Application Error
Date:
11-01-2012 9:17:00 PM
Event ID:
1000
Task Category: (100)
Level:
Error
Keywords:
Classic
User:
N/A
Computer:
AdarshR
Description:
Faulting application Bridge.exe, version 4.0.0.529, time stamp 0x4b963c03, faulting module unknown, version 0.0.0.0, time stamp 0x00000000, exception code 0xc0000005, fault offset 0x00000000, process id 0x13c4, application start time 0x01ccd0a6399d4b20.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Application Error" />
<EventID Qualifiers="0">1000</EventID>
<Level>2</Level>
<Task>100</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2012-01-11T21:17:00.000Z" />
<EventRecordID>95544</EventRecordID>
<Channel>Application</Channel>
<Computer>AdarshR</Computer>
<Security />
</System>
<EventData>
<Data>Bridge.exe</Data>
<Data>4.0.0.529</Data>
<Data>4b963c03</Data>
<Data>unknown</Data>
<Data>0.0.0.0</Data>
<Data>00000000</Data>
<Data>c0000005</Data>
<Data>00000000</Data>
<Data>13c4</Data>
<Data>01ccd0a6399d4b20</Data>
</EventData>
</Event>
I have tried installing the latest Adobe Photoshop CS5.1.
I have even done the option of resetting preferences by holding down Ctrl key while launching Bridge.
I have also tried deleting everything under the below directory:
"C:\Users\Adarsh\AppData\Roaming\Adobe"
I am convinced it is not a problem with Bridge CS5 but that of a module / dll that Bridge depends on. Unfortunately, due to the limited information I see in the error report, I am not able to go any further.
I am breaking my head over this from the past two weeks and been completely out of luck. Any help offered to resolve this issue would be greatly appreciated.

Did you do the virus scan yourselt for have it done in a shop?
The problem according to your report is
Fault Module Name: StackHash_125c
It looks like this may be a virus. But check online and see what others say.
Sorry I do not have better news.

Flash pro cs5.5 won't start

Last time I worked with flash was January 23, 2012. It was working fine, but this morning I tried running the program and it won't start. Same with encore, it just doesn't start. Is this due to a windows update? Does anybody know of a workaround to this problem? Please help!
I'm running windows 7 64.

I just tried this link and it worked. Good luck to everyone with the same issue.http://forums.adobe.com/message/2985484#2985484

Adobe Photoshop CS5 crash/won't start on my XP computer.

Hi
I have installed Photoshop CS5 on a coupel of comupters(XP) and I get following error when I start it. The user are useing mandatory porfiles NTUSER.MAN.
AppName:photoshop.exe     AppVer: 12.0.1.0 ModName:scriptingsupport.8li
ModVer:10.0.0.0     Offset:000d183a
//Tobbe

Hi,
We were getting similar errors after installing Adobe Creative Suite CS5.5 Design Premium on Windows XP Professional SP3 and attempting to run the software as a standard user in the 'Domain Guests' group:
Adobe Dreamweaver CS5.5
     Application starts but immediately closes shortly afterwards
Adobe Flash Professional CS5.5
     Application crashes on startup and displays the following errors:
          'Adobe Flash CS5.5 has encountered a problem and needs to close. We are sorry for the inconvenience.'
     Error signature:
          AppName: flash.exe AppVer: 11.5.1.349 ModName: flbridge.dll
          ModVer: 9.0.0.0 Offset: 000162d0
Adobe Illustrator CS5.1
     Application displays the following error on startup:
          Adobe Illustrator
          Error loading plugins.
          AISaveForWeb.aip
          DxfDwg.aip
          PNGFileFormat.aip
          [ ] Don't Show Again
Adobe InDesign CS5.5
     Application crashes on startup and displays the following errors:
          'InDesign.exe has encountered a problem and needs to close. We are sorry for the inconvenience.'
     Error signature:
          AppName: indesign.exe AppVer: 7.5.2.318 ModName: support for javascript.rpln
          ModVer: 7.5.0.142 Offset: 000361a8
Adobe Photoshop CS5.1
     Application crashes on startup and displays the following errors:
          'Adobe Photoshop CS5.1 has encountered a problem and needs to close. We are sorry for the inconvenience.'
     Error signature:
          AppName: photoshop.exe AppVer: 12.1.0.0 ModName: scriptingsupport.8li
          ModVer: 10.0.0.0 Offset: 000d1a2e
In each of these cases, I found eventually that the problem was because the user account that I was testing with was a member of the 'Domain Guests' group on the domain. (Other posts online seem to indicate that the same problem may occur if accounts are set up to use mandatory profiles, a Windows domain feature). In every case removing the user from the Domain Guests group and then logging on again resolved the problem.
I have yet to find a workaround for this issue other than removing the user from the Domain Guests group which does not involve removing some of the functionality from this software. Indeed if you run the software as a member of the local 'Guests' group, you get an error stating that this is not supported.
However if Adobe would like to troubleshoot the problem, it may well be caused by a call to RSACryptoServiceProvider and/or CryptAcquireContext returning NTE_TEMPORARY_PROFILE, as described in the following MSDN blog post:
http://blogs.msdn.com/b/alejacma/archive/2007/10/23/rsacryptoserviceprovider-fails-when-us ed-with-mandatory-profiles.aspx
It seems as if these API calls were not designed to be called in the context of a mandatory and/or temporary profile (such as that created for a Domain Guest user account), and so if Adobe need to use these calls in their programs, they need to handle the NTE_TEMPORARY_PROFILE error and work around it if possible. (Searching for 'NET_TEMPORARY_PROFILE' in Google brings up a few possibilities).
If you are trying to use the software in the mean time try removing your user account from the 'Domain Guests' group and see if this helps.

Cs5 won't start

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