CS6 Acrobat Pro Exit Code 6 after re-formatting computer

Hi,
I'm really hoping someone could help me with this.
I have a Mac Mini, removed the original HDD and installed an SSD, re-installed Mavericks and tried to re-install CS6 Design Standard. Now, InDesign, Illustrator and Photoshop claimed to have installed but I couldn't find them in the Applications folder, Acrobat just plain failed to install and came up with a Exit Code 6. After trying again, I got the same results and then did a search for InDesign on the computer. I found InDesign, Illustrator and Photoshop in the 'Volumes' folder on the boot drive which was originally called 'Untitled'.
I moved those applications to the correct folder, let them update the file locations and they are now working, but I'm still getting the Exit Code 6 when trying to install Acrobat Pro. I can't find much, if any information on how to solve a Exit Code 6.
When looking at my logs, I have this:
09/12/14 22:34:01:152 | [WARN] |  | OOBE | DE |  |  |  | 3859 | DW050: The following payload errors were found during install:
09/12/14 22:34:02:191 | [INFO] |  | OOBE | DE |  |  |  | 3859 |  - 0 fatal error(s), 0 error(s)
09/12/14 22:34:02:191 | [INFO] |  | OOBE | DE |  |  |  | 3859 | Exit Code: 6 - Silent workflow completed with errors.
Again, can' find much, if any information on how to solve all this... help?

Errors "Exit Code: 6," "Exit Code: 7"
Also you may need to run this:
Acrobat Cleaner Tool
Mylenium

Similar Messages

  • CS6 Master Collection - Acrobat Pro - exit code 6

    Successfully installed entire collection on my Windows 7 PC. Except that Acrobat Pro failed to install. The following message was presented:
    Exit Code: 6
    Please see specific errors and warnings below for troubleshooting. For example,  ERROR: DW050 ... WARNING: DW066 ...
    -------------------------------------- Summary --------------------------------------
    - 0 fatal error(s), 3 error(s), 1 warning(s)
    WARNING: DW066: OS requirements not met for {AC76BA86-1033-F400-7760-000000000005} Acrobat Professional 10.0.0.0
    ----------- Payload: {AC76BA86-1033-F400-7760-000000000005} Acrobat Professional 10.0.0.0 -----------
    ERROR: Error 1310.Error writing to file: C:\Config.Msi\PF5706.tmp.   Verify that you have access to that directory.
    ERROR: Install MSI payload failed with error: 1601 - The Windows Installer Service could not be accessed. This can occur if the Windows Installer is not correctly installed. Contact your support personnel for assistance.
    MSI Error message: Error 1310.Error writing to file: C:\Config.Msi\PF5706.tmp.   Verify that you have access to that directory.
    ERROR: DW050: The following payload errors were found during install:
    ERROR: DW050:  - Acrobat Professional: Install failed
    Need a solution to this problem - thanks in advance!
    Bill

    Errors "Exit Code: 6," "Exit Code: 7"
    Also you may need to run this:
    Acrobat Cleaner Tool
    Mylenium

  • Since installing CS6, Acrobat Pro X fails I had to reinstall it a few times, now doesn't work

    Since installing CS6, Acrobat Pro X failed a few times. I had to reinstall it a few times, now doesn't work at all even after installing again.

    Hi there
    Thank you for your reply.
    When I click on the link for the cleaner however, before I can download the
    file, it gives me this message:
    "Important - This tool is not for use with any creative suite products
    including suites that contain Acrobat. It can only be used with standalone
    versions of Acrobat and Adobe Reader"
    Adobe X Pro forms part of my Adobe Creative Suite 6 Design Standard?
    Please advise.
    Thanks
    Nandi

  • Acrobat Pro 8 Crashes after 7 seconds.

    Does anyone know which of these updates causes Acrobat Pro 8 Crashes after 7 seconds.
    My OS is Windows 7 Ultimate x64 SP1:
    Thank you.
    Harry.

    AA8 is not certified for Win7, and particularly the 64-bit version. Several folks have been successful on the install on 32-bit systems. I have heard of 2 folks who claimed success on the 64-bit system. To have a change, first check to be sure you have Acrobat, Distiller, and the Adobe PDF printer on your system. Since Acrobat is not opening, go to http://www.adobe.com/support/downloads/product.jsp?product=1&platform=Windows and download the updates (start with the latest and work backwards. Each update screen will tell you the previous one needed for the update (you may be able to skip 2 or so). Once done start the updates from the bottom up. You should do the updates through 8.3.1. Generally speaking you only need to do a reboot after the final update installed, not for all the updates.
    The updates are definitely required for the 64-bit system and may be the issue you are having. There is no way to be sure if the install will work, only the comments by others that have tried.
    During the installs and updates, be sure you are logged in as the adminstrator and have anti-virus disabled.

  • I need to install Acrobat Pro, already bought, on my new computer. Can't find a download without paying again.

    I need to install Acrobat Pro, already bought, on my new computer. Can't find a download without paying again. How can I transfer this license?
    And why won't Adobe itself talk to its customers?

    Hi Hammerwater Kate,
    Welcome to the Adobe Forums!
    You can download Acrobat XI Pro from the below mentioned link.
    https://www.acrobat.com/en_us/free-trial-download.html?promoid=KBAUF    
    Thanks
    Kapil

  • Install Acrobat Pro program, with 32-bit Lenovo computer without problems. Try to install HP computer with 64 bits and rejects me. I wish instalárselo. What do I do?

    Install Acrobat Pro program, with 32-bit Lenovo computer without problems. Try to install HP computer with 64 bits and rejects me. I wish apply. What do I do?

    What is the version of Acrobat you are trying to install?
    Response: Acrobat Pro 11.
    Are you getting any error message?
    Response: I am not allowed to install.
    Acrobat can be installed in 64 bits machine.
    Response: every attempt in the 64-bit computer I rejected all attempts.
    2014-06-12 10:42 GMT-05:00 Anoop9178 <[email protected]>:
        Install Acrobat Pro program, with 32-bit Lenovo computer without
    problems. Try to install HP computer with 64 bits and rejects me. I wish
    instalárselo. What do I do?  created by Anoop9178
    <https://forums.adobe.com/people/Anoop9178> in *Creating, Editing &
    Exporting PDFs* - View the full discussion
    <https://forums.adobe.com/message/6453389#6453389>

  • I got two acrobat pro XI registered on the same computer.

    during placing orders, I was registered for two copies of acrobat pro XI on the same computer.. I just need one
    How do i stop paying twice the price (I have the pay by the month option)
    Thank you

    At the end of the procedure I get : contact the service clientele…. But no real effort to make this easy…
    Patrick Bourgeot
    [email protected]
    Tel : +33 6 87 46 42 51
    De : StacySison [email protected]
    Envoyé : mercredi 24 juillet 2013 09:03
    À : wxcvbnazerty
    Objet : I got two acrobat pro XI registered on the same computer.
    Re: I got two acrobat pro XI registered on the same computer.
    created by StacySison <http://forums.adobe.com/people/StacySison>  in Acrobat Installation & Update Issues - View the full discussion <http://forums.adobe.com/message/5533310#5533310

  • Need to downloand acrobat pro, indesign, and photoshop to new computer?

    Hello,
    I need to download Acrobat Pro, InDesign and Photoshop onto my computer. What is the fastest most efficient way to do this?

    Hi,
    You can download your products from here:-
    Download CS5 products
    Thanks!
    Sarthak

  • CS6 Acrobat Pro Windows 7 Install Error

    I tried several times to install cs6 and always get an error, I have not been able to install it, can you please help me?
    Thanks
    Exit Code: 6
    Please see specific errors and warnings below for troubleshooting. For example,  ERROR: DW050 ... WARNING: DW066 ...
    -------------------------------------- Summary --------------------------------------
    - 0 fatal error(s), 3 error(s), 1 warning(s)
    WARNING: DW066: OS requirements not met for {AC76BA86-1033-F400-7760-000000000005} Acrobat Professional 10.0.0.0
    ----------- Payload: {AC76BA86-1033-F400-7760-000000000005} Acrobat Professional 10.0.0.0 -----------
    ERROR: Error 1335.The cabinet file 'Data1.cab' required for this installation is corrupt and cannot be used. This could indicate a network error, an error reading from the CD-ROM, or a problem with this package.
    ERROR: Install MSI payload failed with error: 1603 - Fatal error during installation.
    MSI Error message: Error 1335.The cabinet file 'Data1.cab' required for this installation is corrupt and cannot be used. This could indicate a network error, an error reading from the CD-ROM, or a problem with this package.
    ERROR: DW050: The following payload errors were found during install:
    ERROR: DW050:  - Acrobat Professional: Install failed
    System Requirements

    Hello Abhijit, thanks for the help
    I'm doing the installation from my hard drive with the download of CS6 everything installed ok but Acrobat Pro didn't
    I already tried what you recommended but didn´t work
    Any other suggestion?
    Thanks, regards

  • Acrobat Pro Not Working after Latest Update to Snow Leopard

    After getting the latest update for Snow Leopard I get the following when Acrobat tries to boot:
    Process:         AdobeAcrobat [157]
    Path:            /Applications/Adobe Acrobat 9 Pro/Adobe Acrobat Pro.app/Contents/MacOS/AdobeAcrobat
    Identifier:      com.adobe.Acrobat.Pro
    Version:         9.0.0 (9.0.0)
    Code Type:       X86 (Native)
    Parent Process:  launchd [77]
    Date/Time:       2010-03-31 11:25:30.253 -0600
    OS Version:      Mac OS X 10.6.3 (10D573)
    There is more after this but the summary is that it doesn't boot. Is anyone having this problem also? And if so how did you fix it.? I have tried uninstalling and reinstalling Acrobat but with no success.
    Thanks in advance.
    David

    BBfolgart wrote:
    Hi Michael,
    Thanks for your reply. However how can you upgrade when the program won't boot? I tried downloading again from Adobe but the version that comes over is 9.0. Is there anyway to force a load? Or anyway for Adobe to push me 9.3.1?
    Regards,
    David
    First try removing preference  and or .plist files for Acrobat. Then when you get working try this tip below that might help when you update the application and it fails.
    I've come across this in these forums That may or may not solve the update issue for "some" people:
    <http://forums.adobe.com/message/2692924#2692924>
    see if you think. it helps.

  • CS6 Acrobat Pro requires activation -- AGAIN!

    I bought CS6, installed it and ran it happily for two months, and then suddenly it said that Acrobat Pro was not activated.  I posted a note in this Forum and was told to reinstall it with the same original activation key, which I did.  It worked.
    Now, two months later, it is suddenly telling me again that Acrobat Pro is not activated.  I guess I know what to do (deinstall and reinstall), but this is very annoying to say the least.  What is going on?  Are you doing some automatic update which is wiping out the activation?
    I am finalizing a book tonight, wanted to submit it tomorrow, but I guess I get to go to the office tomorrow, deinstall and reinstall, and hope I can get this book submitted on Monday.
    Arghh.

    I have my license number, so I thought I would open Adobe Pro X and activate it, but when I ask to open the application it simply does not come up.  Nothing.  No error message, nothing. 
    I checked again.  I bought the software in mid-July and installed it shortly after receiving it. 
    The first episode like this happened 6 weeks later.  My posting will be somewhere in this Forum.  At that time, it not only did not come up, bot it actually disappeared off my system by itself -- it was no longer listed in the list of available applications on my system.
    Today it is listed as an application, and has a list of the most recently accessed documents, but I cannot get the application to open at all.
    I even tried right-clicking and checking the Properties for the application, and asked it to run in Administrator mode, but again it just disappeared off my screen and no application started.

  • Master Collection CS6, Acrobat Pro X Ghost Install... (Mac)

    So you know when you do a ghost poo, as in you do a poo and when you check the toilet and it's not there, well that's what the CS6 Master Collection Installer is doing with Acrobat Pro on my Mac (OSX Mountain Lion).
    I run the installer and it says it's installed but then when you look in the Applications folder it's not there. I've tried setting the install location to a different address and creating that folder using the installer but still no love. Any ideas?
    I've been having a lot of problems in the past few days with the latest version of the Master Collection which has cost me huge hours I've lost more than a day redownloading all the software after the Application Manager stopped wanting to load and so stopped me from using my license on CS6 software versions which were installed originally as trials (then it took me a while to realise that Acrobat XI wasn't included with the Master Collection, which should be called the Substandard Collection if it doesn't have the latest versions of each software package). Since someone at Adobe didn't think of offering a separate download link for just Acrobat X (unlike every other package on that download page on a non-Adobe.com site which I linked to from an official Adobe page http://prodesigntools.com/adobe-cs6-direct-download-links.html), I've since spent 14hrs waiting for the absolutely massive CS6 installer package to find out that Acrobat won't work now (I did have Acrobat Pro 8/CS3 but it's custom file system windows don't work on Mountian Lion, great programming there guys).
    And someone make a stable version of Fireworks that doesn't crash every time you're doing something mundane. If there was decent alternatives I would be switching, Adobe buying Macromedia was bad for the industry, the monopoly means they can continue to do such a bad job with their software that we can't do much else but keep using it.

    I followed the help ideas, did some of them (some folder renaming, uninstall Adobe Air and then went to Adobe to D/L the new installer and installed it again, and again trying to resart in Safe Mode)... Nothing did the trick...
    Then, while still in Safe Mode, after one failure, I opened the main, "Adobe CS6 Design Standard" folder again. I started snooping around, opening the other folders, and in the Payloads folder found whole bunch of software "stuff"... See below, the very first was an Acrobat folder that included the Installer.pkg. So, what the heck, I already spent hours on this, I double-clicked it, and BINGO, it installed the program w/o any issues... I did a regular restart, and the program is working...
    ...Not sure what you or any Adobe expert would make out of it, but it seems like an easy workaround, so it seems....

  • Problems Installing Acrobat Pro 9.0 after Hard Drive Crashed

    I am having to reinstall my Creative Suite CS 5.0 on my MacBook Pro after the replacement SSD crached and I had to reinstall the suite back onto my orginal hard drive. Everything in the Creative Suite installs with no problem except Acrobat Pro 9.0 and Distiller. After it is copied, I open it and after a few seconds I am presenting with the following message...
    "Suite Product Activation Needed - Adobe Acrobat was installed as part of a suite. To enable Adobe Acrobat, please start another component of this suite (such as Adobe Photoshop)."
    I have tried opening Photoshop first and then opening Acrobat, but I get the same message.
    I am at a lose as to what to do.
    Thanks for any help.

    Matthew,
    As you stated the CS5 version has a separate disk for Acrobat 9 and a separate serial number for Acrobat 9.  Unfortunately the error message you are seeing is usually seen when launching Acrobat shipped with either CS4 or CS5.5 as the activation of the product is tied to first launching another suite product.  Try removing the Inprogress key from the registry:
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\Inprogress.
    Of course only do this after backing up your registry.

  • Acrobat Pro X Failed After Latest Update Downloaded

    I have been using Acrobat Pro X on my Windows 7 machine successfully for almost 2 years now.  After the latest update downloaded 2 days ago, Acrobat X will no longer function properly and will not open.  What to do?

    AcroTray is running in the background.  I have attempted to create pdfs from Word and Adobe Illustrator (AI) files two different ways:  First by using the Print function in in Word and AI.  It takes me as far as selecting a file name for the new pdf, but never completes the process.  Secondly, by using the Create PDF function in Acrobat.  Again, after selecting a file name and hitting Save the process ends without creating the new pdf.  Any thoughts on this?

  • In CS6- Acrobat Pro X

    In CS6 - was Acrobat Pro X been updated - don't want to install if nothing has been done.

    Appears to be Acrobat X Pro 10.1.0.  The current version is 10.1.3 so I would update just to make sure I had the most current version with bug fixes and security fixes.

Maybe you are looking for

  • Full Screen issue in v 12.0.0.77

    I have an online class that won't allow me to use full screen mode.  When I click on the icon to go to full screen, it tells me:  "Full screen mode is available in Flash Player 9.0.28.0 or later only.  Your current version is 12.0.0.77."   Any sugges

  • How to restore to ios 6 in DFU mode.

    ive updated my iphone 4s to iosw 7 beta and now that the official version came out id like to uninstall it so ive put it in DFU mode to restore but i keep getting an error message PLEASE HELP and im not an apple developer also.

  • Is the 10.7.2 fixed battery drain problem ?

    there is no information anywhere and I wonder if this problem is fixed ?

  • Manual Correction in PCA

    Hi All, I am correcting some wrong postings in PCA for 2007 using 1KEL. After the corrections when I run KE5T, the difference becomes zero which is correct. However, these postings also appear in the KE5T for 2008. 2KES to carry forward balance to 20

  • Error building formula

    I am trying to build formulas involving cells in another table on the same sheet. I click on the cell I want to reference, and sometimes it works, sometimes it doesn't. When it works, the cell I click becomes coloured, and the formula includes a refe