CS6 andLightroom were installed. PC crashed. Have product number but not serial number, how do I re-install them?

Please help. I have lost/didn't take note of my serial numbers when I installed CS6 and Lightroom the first time. I have to re-install them now but only have disc and product number. Thank you.

The best for this would be Contact Customer Care  Chat or phone.
While we as volunteers handle technical questions, we can't make a serial number work.
I hope you have registered your software with Adobe, it should make this easier.
Gene

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