CS6 Applications holding on to files
I need to know if there is something built into the Applications (Acrobat, InDesign, and Illustrator) that holds onto the files after they have been modified and closed. If so then I need to know if that can be disabled.
More info:
We have three Macs (OSX 10.9) running CS6 (Design & Web Premium) and connecting to a Windows share via cifs. An ongoing issue that we have been running into is that Acrobat, InDesign, or Illustrator will keep files open even when they have closed out of the files. This has happened frequently (about once per day) where someone wont be able to delete or make changes to a file. For example, today one of the users was unable to rename a .pdf file (gave an error code saying that he didn't have permission) so I had to login to the server manager and see who had the file open. Turns out that another user "had it open" but in reality she closed out of the .pdf a few hours ago. To cover all bases I had her close out of InDesign and Acrobat (what they use to modify the .pdfs) and then he was able to rename it.
We used to connect through smb but that was really slow to do a search so we switched back to cifs. Even on smb it was still having this issue. We have had this issue on CS4, CS5, CS5.5, and CS6 as well as OSX 10.6-10.9. I have the OS updated to 10.9.5 as well as constantly updating the CS6 applications in case there is a fix that comes out.
Currently using the latest CS6 AE v11.0.2.12 on a Win7 Professional service pk.1 64 bit. My system has 2 processors: intel xeon cpu E5-2609 0 @2.4GHz with 64 GB RAM 500GB SSD as local disk and 2TB hard drive.
The footage in the comps I am trying to open are .r3d files that have RedGiant effects applied (primatte key used mostly).. the error I am seeing in AE when it crashes on opening the comp is error:error4 in Edge Blur(25::241)
These comps opened fine when I was working on them last year, but now when I open a fresh AE and load any one of my saved files AE crashes and will not display the footage. I can open AE and start a new comp, but it is only when I open one of my saved files where it crashes.
Thanks for the help.
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Adobe Photoshop Version: 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00) x64
Operating System: Windows 7 64-bit
Version: 6.1 Service Pack 1
System architecture: Intel CPU Family:6, Model:10, Stepping:5 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, HyperThreading
Physical processor count: 4
Logical processor count: 8
Processor speed: 3073 MHz
Built-in memory: 24567 MB
Free memory: 21422 MB
Memory available to Photoshop: 22271 MB
Memory used by Photoshop: 70 %
Image tile size: 128K
Image cache levels: 4
OpenGL Drawing: Enabled.
OpenGL Drawing Mode: Normal
OpenGL Allow Normal Mode: True.
OpenGL Allow Advanced Mode: True.
OpenGL Allow Old GPUs: Not Detected.
Video Card Vendor: NVIDIA Corporation
Video Card Renderer: GeForce GTX 470/PCIe/SSE2
Display: 1
Display Bounds:= top: 0, left: 0, bottom: 1050, right: 1680
Video Card Number: 1
Video Card: NVIDIA GeForce GTX 470
OpenCL Unavailable
Driver Version: 9.18.13.697
Driver Date: 20121002000000.000000-000
Video Card Driver: nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,nvwgf2um,nvwgf2um
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Video Card Caption: NVIDIA GeForce GTX 470
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Video Rect Texture Size: 16384
Serial number: 92278353221279265742
Application folder: C:\Program Files\Adobe\Adobe Photoshop CS6 (64 Bit)\
Temporary file path: C:\Users\Mom&Dad\AppData\Local\Temp\
Photoshop scratch has async I/O enabled
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Required Plug-ins folder: C:\Program Files\Adobe\Adobe Photoshop CS6 (64 Bit)\Required\
Primary Plug-ins folder: C:\Program Files\Adobe\Adobe Photoshop CS6 (64 Bit)\Plug-ins\
Additional Plug-ins folder: not set
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A3DLIBS.dll A3DLIB Dynamic Link Library 9.2.0.112
ACE.dll ACE 2012/06/05-15:16:32 66.507768 66.507768
adbeape.dll Adobe APE 2012/01/25-10:04:55 66.1025012 66.1025012
AdobeLinguistic.dll Adobe Linguisitc Library 6.0.0
AdobeOwl.dll Adobe Owl 2012/06/26-12:17:19 4.0.95 66.510504
AdobePDFL.dll PDFL 2011/12/12-16:12:37 66.419471 66.419471
AdobePIP.dll Adobe Product Improvement Program 6.0.0.1654
AdobeXMP.dll Adobe XMP Core 2012/02/06-14:56:27 66.145661 66.145661
AdobeXMPFiles.dll Adobe XMP Files 2012/02/06-14:56:27 66.145661 66.145661
AdobeXMPScript.dll Adobe XMP Script 2012/02/06-14:56:27 66.145661 66.145661
adobe_caps.dll Adobe CAPS 6,0,29,0
AGM.dll AGM 2012/06/05-15:16:32 66.507768 66.507768
ahclient.dll AdobeHelp Dynamic Link Library 1,7,0,56
aif_core.dll AIF 3.0 62.490293
aif_ocl.dll AIF 3.0 62.490293
aif_ogl.dll AIF 3.0 62.490293
amtlib.dll AMTLib (64 Bit) 6.0.0.75 (BuildVersion: 6.0; BuildDate: Mon Jan 16 2012 18:00:00) 1.000000
ARE.dll ARE 2012/06/05-15:16:32 66.507768 66.507768
AXE8SharedExpat.dll AXE8SharedExpat 2011/12/16-15:10:49 66.26830 66.26830
AXEDOMCore.dll AXEDOMCore 2011/12/16-15:10:49 66.26830 66.26830
Bib.dll BIB 2012/06/05-15:16:32 66.507768 66.507768
BIBUtils.dll BIBUtils 2012/06/05-15:16:32 66.507768 66.507768
boost_date_time.dll DVA Product 6.0.0
boost_signals.dll DVA Product 6.0.0
boost_system.dll DVA Product 6.0.0
boost_threads.dll DVA Product 6.0.0
cg.dll NVIDIA Cg Runtime 3.0.00007
cgGL.dll NVIDIA Cg Runtime 3.0.00007
CIT.dll Adobe CIT 2.0.5.19287 2.0.5.19287
CoolType.dll CoolType 2012/06/05-15:16:32 66.507768 66.507768
data_flow.dll AIF 3.0 62.490293
dvaaudiodevice.dll DVA Product 6.0.0
dvacore.dll DVA Product 6.0.0
dvamarshal.dll DVA Product 6.0.0
dvamediatypes.dll DVA Product 6.0.0
dvaplayer.dll DVA Product 6.0.0
dvatransport.dll DVA Product 6.0.0
dvaunittesting.dll DVA Product 6.0.0
dynamiclink.dll DVA Product 6.0.0
ExtendScript.dll ExtendScript 2011/12/14-15:08:46 66.490082 66.490082
FileInfo.dll Adobe XMP FileInfo 2012/01/17-15:11:19 66.145433 66.145433
filter_graph.dll AIF 3.0 62.490293
hydra_filters.dll AIF 3.0 62.490293
icucnv40.dll International Components for Unicode 2011/11/15-16:30:22 Build gtlib_3.0.16615
icudt40.dll International Components for Unicode 2011/11/15-16:30:22 Build gtlib_3.0.16615
image_compiler.dll AIF 3.0 62.490293
image_flow.dll AIF 3.0 62.490293
image_runtime.dll AIF 3.0 62.490293
JP2KLib.dll JP2KLib 2011/12/12-16:12:37 66.236923 66.236923
libifcoremd.dll Intel(r) Visual Fortran Compiler 10.0 (Update A)
libmmd.dll Intel(r) C Compiler, Intel(r) C++ Compiler, Intel(r) Fortran Compiler 10.0
LogSession.dll LogSession 2.1.2.1640
mediacoreif.dll DVA Product 6.0.0
MPS.dll MPS 2012/02/03-10:33:13 66.495174 66.495174
msvcm80.dll Microsoft® Visual Studio® 2005 8.00.50727.6195
msvcm90.dll Microsoft® Visual Studio® 2008 9.00.30729.1
msvcp100.dll Microsoft® Visual Studio® 2010 10.00.40219.1
msvcp80.dll Microsoft® Visual Studio® 2005 8.00.50727.6195
msvcp90.dll Microsoft® Visual Studio® 2008 9.00.30729.1
msvcr100.dll Microsoft® Visual Studio® 2010 10.00.40219.1
msvcr80.dll Microsoft® Visual Studio® 2005 8.00.50727.6195
msvcr90.dll Microsoft® Visual Studio® 2008 9.00.30729.1
pdfsettings.dll Adobe PDFSettings 1.04
Photoshop.dll Adobe Photoshop CS6 CS6
Plugin.dll Adobe Photoshop CS6 CS6
PlugPlug.dll Adobe(R) CSXS PlugPlug Standard Dll (64 bit) 3.0.0.383
PSArt.dll Adobe Photoshop CS6 CS6
PSViews.dll Adobe Photoshop CS6 CS6
SCCore.dll ScCore 2011/12/14-15:08:46 66.490082 66.490082
ScriptUIFlex.dll ScriptUIFlex 2011/12/14-15:08:46 66.490082 66.490082
tbb.dll Intel(R) Threading Building Blocks for Windows 3, 0, 2010, 0406
tbbmalloc.dll Intel(R) Threading Building Blocks for Windows 3, 0, 2010, 0406
TfFontMgr.dll FontMgr 9.3.0.113
TfKernel.dll Kernel 9.3.0.113
TFKGEOM.dll Kernel Geom 9.3.0.113
TFUGEOM.dll Adobe, UGeom© 9.3.0.113
updaternotifications.dll Adobe Updater Notifications Library 6.0.0.24 (BuildVersion: 1.0; BuildDate: BUILDDATETIME) 6.0.0.24
WRServices.dll WRServices Friday January 27 2012 13:22:12 Build 0.17112 0.17112
wu3d.dll U3D Writer 9.3.0.113
Required plug-ins:
3D Studio 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Accented Edges 13.0
Adaptive Wide Angle 13.0
ADM 3.11x01
Angled Strokes 13.0
Average 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Bas Relief 13.0
BMP 13.0
Camera Raw 7.2
Chalk & Charcoal 13.0
Charcoal 13.0
Chrome 13.0
Cineon 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Clouds 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Collada 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Color Halftone 13.0
Colored Pencil 13.0
CompuServe GIF 13.0
Conté Crayon 13.0
Craquelure 13.0
Crop and Straighten Photos 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Crop and Straighten Photos Filter 13.0
Crosshatch 13.0
Crystallize 13.0
Cutout 13.0
Dark Strokes 13.0
De-Interlace 13.0
Dicom 13.0
Difference Clouds 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Diffuse Glow 13.0
Displace 13.0
Dry Brush 13.0
Eazel Acquire 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Embed Watermark 4.0
Entropy 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Extrude 13.0
FastCore Routines 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Fibers 13.0
Film Grain 13.0
Filter Gallery 13.0
Flash 3D 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Fresco 13.0
Glass 13.0
Glowing Edges 13.0
Google Earth 4 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Grain 13.0
Graphic Pen 13.0
Halftone Pattern 13.0
HDRMergeUI 13.0
IFF Format 13.0
Ink Outlines 13.0
JPEG 2000 13.0
Kurtosis 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Lens Blur 13.0
Lens Correction 13.0
Lens Flare 13.0
Liquify 13.0
Matlab Operation 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Maximum 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Mean 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Measurement Core 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Median 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Mezzotint 13.0
Minimum 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
MMXCore Routines 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Mosaic Tiles 13.0
Multiprocessor Support 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Neon Glow 13.0
Note Paper 13.0
NTSC Colors 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Ocean Ripple 13.0
Oil Paint 13.0
OpenEXR 13.0
Paint Daubs 13.0
Palette Knife 13.0
Patchwork 13.0
Paths to Illustrator 13.0
PCX 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Photocopy 13.0
Photoshop 3D Engine 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Picture Package Filter 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Pinch 13.0
Pixar 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Plaster 13.0
Plastic Wrap 13.0
PNG 13.0
Pointillize 13.0
Polar Coordinates 13.0
Portable Bit Map 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Poster Edges 13.0
Radial Blur 13.0
Radiance 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Range 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Read Watermark 4.0
Reticulation 13.0
Ripple 13.0
Rough Pastels 13.0
Save for Web 13.0
ScriptingSupport 13.0.1
Shear 13.0
Skewness 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Smart Blur 13.0
Smudge Stick 13.0
Solarize 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Spatter 13.0
Spherize 13.0
Sponge 13.0
Sprayed Strokes 13.0
Stained Glass 13.0
Stamp 13.0
Standard Deviation 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Sumi-e 13.0
Summation 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Targa 13.0
Texturizer 13.0
Tiles 13.0
Torn Edges 13.0
Twirl 13.0
U3D 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Underpainting 13.0
Vanishing Point 13.0
Variance 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Variations 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Water Paper 13.0
Watercolor 13.0
Wave 13.0
Wavefront|OBJ 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
WIA Support 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Wind 13.0
Wireless Bitmap 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
ZigZag 13.0
Optional and third party plug-ins:
Matrox Preview Export Plug-In Loader 1.0.FILE_VERSION_RES_MOD.64
Matrox WYSIWYG Preview 1.0.FILE_VERSION_RES_MOD.64
Plug-ins that failed to load: NONE
Flash:
Mini Bridge
Kuler
Adobe Exchange
Installed TWAIN devices: NONE -
CS6 bridge crashes trying open files
bridge opens up fine, I can browse around & preview images without any trouble…
Whenever I double-click or right-click on an image whether it be a raster image or a vector image, bridge crashes and the file never opens in Photoshop or Illustrator…
Any Thoughts?Fast forward a bit to September 2012 and I'm experiencing the same problem of Adobe Bridge CS6 crashing like a mofo. I'd love it if anyone could brighten my life with some sollutions.
I'm using: Bridge CS6. Fully updated. Running on Windows7 32bit which is fully updated. Updated graphics card. In short, EVERYTHING on my pc is updated and runs great except bridge. Gaming PC with 4gb RAM and a sweet graphics card.
Bridge loads fine and looks okay UNTIL i open a file. The second i click Open, bridge crashes.
Bridge also crashes if i double click a folder which has a photo in it. Never fails to crash. The error is typical nonsense:
"Adobe Bridge CS6 has stopped working. Windows is checking for a sollution to the problem." followd by "A problem has caused the program to stop working corectly. Windows will close the program and notify you if a sollution is available." "Close Program."
Curt Y advised the previous member to open View Event Logs, and look for errors/warnings. Specifically in Applications an area called Faulting Module. Well I can't find anything called "fault". I opened Event Viewer, the four options are "custom views", "windows logs", "applications and services logs", and "subscriptions". Clicking the down arrow on each of them brings up sub areas, none called fault.
Under Windows Logs and Application, there are a lot of errors listed involving Bridge CS6. This is what the information and error log says:
Faulting application name: Bridge.exe, version: 5.0.1.21, time stamp: 0x50226927
Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
Exception code: 0xc0000005
Fault offset: 0x0012f890
Faulting process id: 0x1d2c
Faulting application start time: 0x01cd950fcaf80e21
Faulting application path: C:\Program Files\Adobe\Adobe Bridge CS6\Bridge.exe
Faulting module path: unknown
Report Id: 0ce45e17-0103-11e2-a779-005056c00008
Fault bucket 3257880259, type 5
Event Name: BEX
Response: Not available
Cab Id: 0
Problem signature:
P1: Bridge.exe
P2: 5.0.1.21
P3: 50226927
P4: StackHash_0a9e
P5: 0.0.0.0
P6: 00000000
P7: 0012f890
P8: c0000005
P9: 00000008
P10:
Attached files:
C:\Users\Ken Martin\AppData\Local\Temp\WER69DB.tmp.WERInternalMetadata.xml
These files may be available here:
C:\Users\Ken Martin\AppData\Local\Microsoft\Windows\WER\ReportArchive\AppCrash_Bridge.exe_753dbd4af221 56de353069e5b15d4515b6721d_18e2600c
Analysis symbol:
Rechecking for solution: 0
Report Id: 0ce45e17-0103-11e2-a779-005056c00008
Report Status: 0"
System
Provider
[ Name]
Application Error
EventID
1000
[ Qualifiers]
0
Level
2
Task
100
Keywords
0x80000000000000
TimeCreated
[ SystemTime]
2012-09-17T20:05:39.000000000Z
EventRecordID
79464
Channel
Application
Computer
nobody
Security
EventData
Bridge.exe
5.0.1.21
50226927
unknown
0.0.0.0
00000000
c0000005
0012f890
1d2c
01cd950fcaf80e21
C:\Program Files\Adobe\Adobe Bridge CS6\Bridge.exe
unknown
0ce45e17-0103-11e2-a779-005056c00008 -
Adobe Dreamweaver CS6 application frame workspace don't work
My workspace in frame mode dont work.
It is invisible. I cant only see it when it is on "application bar". It don't help to reset, se this screencast:
Adobe Dreamweaver CS6 application frame workspace don't work - YouTubeI would try clearing the program cache then restoring preferences if that doesn't clear it up...
Deleting a corrupted cache file
http://helpx.adobe.com/dreamweaver/kb/restore-preferences-dreamweaver-cs4-cs5.html
If neither work, a clean & reinstall...
Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6 -
Used CS6 for a year or more, now says it's not registered! I have 1 or 2 unused keys but do not want to use them. Can't get the CS6 applications to open to enter the codes I was given when I first registered them...
You'll need to use web chat. This file shows you links to Web Chat:
Adobe ID, sign in, and account help -
Will InDesign CS6 and CC have same file format?
Hi all...
A fairly simple question: Do anybody know whether InDesign CC will retain the same file format from InDesign CS6, so you can open files made in both application. Say you subscribe to CC and work for somebody who one have CS6? Will you did be able to use files without any issues?Thanks for the quick reply, Peter.
If InDesign CS6 is indeed included - and I have read the same thing - it will do.
It is a bit of a mess that the file format change from version to version, especially now when the CC apps is just going to be called CC and is always updated to the latest version. Eventualy we might have to work with CC 1.0, CC 1,5 and CC 2.0 files unless Adobe have some kind of brilliant solution. Oh well.... -
Deploying a BC4/ADF Swing Application to a JAR File
Hello,
what do I exactly have to do, to deploy an ADF/Swing/Business Components-
Project-Application to a JAR File. I can not start it outside the JDevloper IDE,
but I created a deployment profile and deployed it to a JAR.
There is always the error "Could not find the main class", when starting the
JAR. In the JDeveloper IDE the application is running, and I also defined a "main class" there.
Could anybody help me please?
Greetings.You need the ADF runtime libraries in your classpath or as part of your JAR.
Have a look at the command that JDeveloper is using to run your project (it is in the log window) and copy the classpath defenition provided there to the command line you use. -
"Could not find the application that created this file" error when trying to combine files
I am working with a user that is trying to combine a pdf & word doc (docx). When they try to combine the files she gets the error: "Could not find the application that created this file" & "Please select a file created by an application that resides on your computer". The computer is running windows XP, with office 2010 SP1, & Adobe Acrobat Pro X.
Per previous suggestions, I have already checked to see if Adobe PDFMaker is enabled as a Word plugin, and it is.
Recentley the user was running Acrobat 6, and this error did not occur. It is only after upgrading to Acrobat X that this is happening. Any help with this issue would be appreciated.This can also be caused if the files are in a folder deep in the file system. For example C:/xxxxxxxxxxxxxxx/yyyyyyyyyyyyyyy/zzzzzzz/aaaaaaaaaaaaaaaaaaaa/bbbbbbbbbbbbbbbbbbbbbbbbb /cccccccccccccccccccc/dddddddddddddddd/eeeeeeeeeeeeeeeeeeee/ffffffff/ggggggg/hhhhhhhhhhhhh hhhhhhhhhh/myPDF.pdf
At some point Adobe PDFMaker cannot handle the path length (also, Windows can't handle the path length either eventually)
Solution: move the files to a shorther path (perhaps the desktop) and try from there.
I am filing a bug report with Adobe. A descriptive exception message should be thrown instead of "could not file the app.." -
Could not find application that created this file error in Acrobat
What is going on? I have an InDesign file that I want to convert by opening Acrobat and then converting to PDF. I am getting the error "Could not find application that created this file. [file name] Please select a file created by an application that resides on your computer."
I most often use this functionality when I have multiple files of different origins and need to combine them into one document. Now I'm reading the forums and some are saying this functionality is no longer supported by Acrobat. Pardon my language, but WTF?!?! This is functionality that is commonly used by me and I can only assume other users. Now you have two Adobe products that won't communicate? If so, then all the hoopla stating how great the Adobe suite is should be edited. I have never seen these products take such a step backward!
Sorry for the rant, but I find this to be ridiculous. What is the workaround, besides converting every document to PDF inside its own software and then combing the PDFs?InDesign uses a different method of making PDF files when you use the File->Export option in InDesign (even with Acrobat installed, it uses an internal copy of the PDF Library engine). As such, the two applications do not communicate directly with each other.
Support for driving the PDF conversion process from within Acrobat has been removed from Acrobat X, beacuse with the new features in InDesign CS4+, Acrobat doesn't have access to the settings it needs to control things such as multimedia, spreads and transitions. ID CS5 divides PDFs into two concepts - "print" and "interactive", neither of which match the presets used by Distiller. Creating PDFs from InDesign files must therefore take place from within InDesign itself.
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