CS6 beta error message 16, configuration

iMac X 10.7.3, 3.06 GHz, 8GB Ram, Have triedto download numerous ties and like the foll, hoped for different reuslts.  In each instance it 'seems' to perform but when I click <.app there is a long delay, unlike CS 5.5 or Lighroom 4.1, and then a pop up message:
The file "XManConfig<Please uninstall and reinstall the product. If the problem reoccurs conract Adobe Technical support for help and mention  error code 16"
Of course, I tried, but, that is not possible for beta products.  Even though I have pre-ordered the CS 6 extended, I got stone-walled.
I selected the Configuration File .. another pop-up:
"The file"XManConfig.xml" coul not be opened because it may be damaged or incomplete."
Never had this with any previous Adobe products from LR 1.0 and PSE 3.  Windows or Mac.
Would really appreciate help .
Ed

Pattie, I'm back here as a forlorn hope.  I was directed to post a NEW topic which I did.  Nothing happened and then got message from one of your guys that it had been overlooked but would be forwarded to "enigineers" .. nothing since.
i have said many times I use and greatly appreciate the Adobe products and those individuals with whom I have come in contact; but, getting actual technical help is  a totally different story.  Talking to a foreign national is useless, worse than useless and grustrating.
I have tried so many tiems and used up so much time trying to install the beta of CS6 including a couple of hours with Senior Apple advisers.
Just drop me a line, private if you wish, and tell me if I can actually expect someone to contact me that could use one of the programs to either observe my monitor and direct me or actually take control of the computer.
PLEASE!!
Ed

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