CS6 beta expired, now CS4 won't start

I had Photoshop CS4 installed on my Mac, then installed Photoshop CS6 beta and uninstalled it after its trial expired. Unfortunately, CS4 now reports "license expired" at start, and then quits. I have my CS4 serial number but I don't know where to get its installer. I'd appreciate any help.

Adobe Forums: FAQ: How do I uninstall the Photoshop CS6 beta?
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Mylenium

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Recently installed Creative Suite 6 and am using Acrobat Pro. Suddenly it crashes and now it won't start. I installed the current update but still not. This happened before, in 2012, and was finally fixed. what do I do? Duncan

Hi all,
My recently installed (Windows 8.1) Acrobat Pro (part of CS6) suddenly stopped working - now it won't start.
This happened on Windows 7 in 2012 and was eventually fixed.
Any advice on what I should do? [I can't find where to post a question to the adobe help people]
- Duncan

Well, the computer stopped starting up at all. It could never find the operating system. I tried safe mode and virtually every other non-standard start-up option. I then did target disk mode with another MBP and got the message: "The disk you inserted was not readable by this computer." I then tried using disk utility and it couldn't retrieve retrieve the data using restore (writing to an external drive). I suspect that this means the hard drive would need to be replaced. In your expert opinions, is this necessarily true? Could this still be just a software problem, or perhaps some other piece of hardware?
Part of the reason I ask is that this laptop is now nearly five years old. It's needed a new battery for two years. If it's a virtual certainty that the hard drive is toast, I don't want to pay $150 for someone to take it out and try to recover any remaining data from it, only to reveal that the data is indeed irretrievable (since the computer itself is probably only worth $300-400 at this point). The nearest Genius Bar is also more than 2 hours away. Am I going about this the right way by using disk utility, given that the hard drive won't mount to the desktop of the other computer? If the hard drive can't be reat in target disk mode, does that confirm that it is the hard drive?
Thanks
Oh also, it does still make the startup noise, even though I can't run the AHT since I can't get it to start up in safemode. I thought this mean that it passing various hardware tests. Does this not apply to the hard drive?
Message was edited by: Euain_ *add-on*

Reset PMU and Now iBook won't start!

The battery on my wife's indigo iBook wasn't holding a charge more than 30 minutes (although the indicator often said it had 3 hours). So tonight I tried resetting the PMU following the instructions I found linked to in this forum.
After pressing the button, I put the battery back in and plugged in the laptop, but now it won't start! When I press the power button--nothing! Any suggestions?
The iBook is running Panther.

Nevermind. I got it to work.
But just in case this ever happens to anyone else, the problem was caused because the reset button had not returned to it's normal position after I reset it. Who knows--maybe I pushed it too hard. Anyway, I noticed this after turning on another light in the room making my visibility better. I pushed against it again with a paperclip and it popped down into place. Then I hit the power button and voila! it worked.
Case closed.

I installed Lion and now CS4 won't open. I get a note that Java Runtime needs to be installed and to open Adobe again and it will let me, but it doesn't and it also won't update Java...

I installed Lion and now CS4 won't open. I get a note that sayd "you need to install Java runing, but you are not connected to the internet (BUT I AM CONNECTED TO THE INTERNET). It goes on to say "to install Java runtime later, open "Adobe Illustrator CS4" again....I try but it still won't let me open Adobe Illustrator or update Java

Download and Install Java: http://support.apple.com/kb/DL1421

Firefox update failed, so I re-installed. Now firefox won't start up at all?

''locking as a duplicate of https://support.mozilla.org/en-US/questions/969557''
So I ran firefox, and it was updating. While updating, firefox crashed for no apparent reason so I had to close it. Afterwards, every time I tried to start up firefox, it gave me the update failed error, followed by a crash less than a second later. I followed some instructions, uninstalling and re-installing firefox (without removing personal data), but now firefox won't start up at all!
Now what?

We're sorry to hear that your Firefox seems to be crashing when you open it. Please perform the following steps to give us a crash report ID that helps us find out more about the cause of the crash.
#Press the following shortcut to get a Run window: [Windows] + [R]. This should bring up a window that contains a text field.
#In that text field, enter %APPDATA% and press Enter. An explorer window should open.
#From that explorer window, double-click on the ''Mozilla'' folder, then double-click on ''Firefox'' and then on ''Crash reports''. Double-click on ''submitted''.
#Now, you should see a list of files that contain reports. Go to ''View'' > ''Arrange Icons by'' > ''Modified'' to get the most recent files at the top of the window.
#Open the most recent 5 files with a text editor and copy the IDs.
#Paste each ID with '''bp-''' into the reply window on the forums.
Thanks in advance!
You can find more information and troubleshooting steps in the [[Firefox crashes]] article.

I did a factory reset on my late 2008 MacBook from a Snow Leopard disc. It installed fine, but as soon as I began to use the computer (safari) it froze. Couldn't even force quit. So I held down the power button to turn it off, and now it won't start up.

I did a factory reset on my late 2008 MacBook from a Snow Leopard disc. It installed fine, but as soon as I began to use the computer (safari) it froze. Couldn't even force quit. So I held down the power button to turn it off, and now it won't start up. It goes to the grey Apple screen and just sits there loud as can be. Help! Please keep in mind I've not done anything like this before and am going to need a little hand-holding. Thanks in advance.

Hi. Don't worry it's nothing serious. Insert the Instal Disc (Snow Leopard) and press the C button while turning on the computer. Once you see the desktop, go to Utility and choose Disk Utility. Select the Macintosh Partition on the left window pane and then click on Repair Disk and Repair Disk Permissions on the bottom right corner. Wait for both processes to finish. Click on the Apple icon (top left corner) and choose quit. Your computer should restart. See if it reboots normally. If not you can always reinstall the OS following the same steps. Good luck!

Running an old MacBook Pro 2.5ghz core 2 Duo. Battery went chemical meltdown and expanded out of its housing. Removed it and was running off the power cord. This worked for a while. Now it won't start up. Have a Replacement on order. Is there a bigge

Running an old MacBook Pro 2.5ghz core 2 Duo. Battery went chemical meltdown and expanded out of its housing. Removed it and was running off the power cord. This worked for a while. Now it won't start up. Have a Replacement on order. Is there a bigger issue or does a battery need to be in the compartment to boot up? Appreciate any help. Thanks.

Working battery needs to be in for the computer to function.

I killed a MacBook Pro. Shutdown with flash in drive and now it won't start at all.

I may have killed my MacBook Pro OS X by accidentally restarting with a Flash Drive it it and now it won't start at all. Any ideas?

So it is powering on. You did not state that before. In that case:
Reinstalling OS X Without Erasing the Drive
Boot to the Recovery HD: Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
Repair the Hard Drive and Permissions: Upon startup select Disk Utility from the main menu. Repair the Hard Drive and Permissions as follows.
When the recovery menu appears select Disk Utility. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the main menu.
Reinstall OS X: Select Reinstall OS X and click on the Continue button.
Note: You will need an active Internet connection. I suggest using Ethernet if possible because it is three times faster than wireless.
Also see this if above doesn't work:
Install OS X from Scratch
Be sure you backup your files to an external drive or second internal drive because the following procedure will remove everything from the hard drive.
Boot to the Recovery HD:
Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
Erase the hard drive:
1. Select Disk Utility from the main menu and click on the Continue button.
2. After DU loads select your startup volume (usually Macintosh HD) from the
      left side list. Click on the Erase tab in the DU main window.
3. Set the format type to Mac OS Extended (Journaled.) Optionally, click on
      the Security button and set the Zero Data option to one-pass. Click on
      the Erase button and wait until the process has completed.
4. Quit DU and return to the main menu.
Reinstall OS X: Select Reinstall OS X and click on the Install button.
Note: You will need an active Internet connection. I suggest using Ethernet if possible
           because it is three times faster than wireless.
This should install the original version of OS X that came on the machine.

ITunes kept freezing and now it won't start at all

It all started when I downloaded an iTune U class that contained a lot of videos and chose to download all old episodes. It turned out there so many that it would take 25 hours. I tried to abort the downloads, but apparently that messed something up.
First iTunes started up normally, tried to download "83 items" and then started to freeze up after a minute. I had to shut it down via the Task Manager.
Then it got worse, and now it won't start at all. After I click on the icon to open iTunes (I have Windows 8) the screen turns white, the blue wheel spins and nothing happens. When I hold the cursor over the iTunes icon in the task bar I can see two preview tiles (one for Download and one for iTunes itself), but both are blank (all white) and nothing happens - the blue wheel will spin forever. What do I do?
I do have the latest version of iTunes. If I uninstall and reinstall iTunes, will that solve the problem? And will the content of my library still be there? Thanks!

Hello, J Appleseed.
Thank you for visiting Apple Support Communities.
You can try an uninstall and reinstall of iTunes to see if that resolves the issue. Your iTunes library will not be deleted by doing this. However, this issue could be a result of multiple issues so an uninstall/reinstall may not resolve this. Below, I have included the best articles that will help you isolate and possibly correct this issue. Process each step and test the results after each step processed.
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
http://support.apple.com/kb/ht1923
iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues
http://support.apple.com/kb/ts1717
iTunes: Troubleshooting security software issues
http://support.apple.com/kb/ts3125
Apple software on Windows: May see performance issues and blank iTunes Store
http://support.apple.com/kb/ts4123
Cheers,
Jason H.

How do I get my bookmarks back, I downloaded version 4.0 that said it is compatible with all versions of OSx. Which it is not!!! So now it won't start FireFox, before I do anything else how do I get my bookmarks back?

How do I get my bookmarks back, I downloaded version 4.0 that said it is compatible with all versions of OSx. Which it is not!!! So now it won't start FireFox, before I do anything else how do I get my bookmarks back?

THe phone is NOT jail broken.. all i want to do is have it return back to how it was before i started the updae version process obviously it did not take and now it is locked into plave the screen will not change.. after reboots and shut down when i turn it back on the same screeen appears the cd disc with the music note over it and the arrow pointing upwards and a picture of the small end of the charge cord that fits into the actual compute.. The phoen is not jail broken all i want is to get my phone back so i can use it i logged into i tunes and there is no where on the page that gives direction to return it back to its original format prior to trying to up grade .. whe at do i need to do to unlock the frozen compent and reutrn it back to its normal point prior to trying the upgrade

CS4 won't start up on my new computer. The error message I get is "Licensing for this product has stopped working."

CS4 won't start up on my new computer. The error message I get is "Licensing for this product has stopped working." Both the old and new computer are MACs and the error code I get is 150:30. It says to restart the computer or open another application in the suite, but neither helps. It says if nothing helps to contact Adobe support, but this is the only way I'm given to contact adobe support. Can I really not use my purchased software on my new computer? What do I do to activate the license on the new computer?

"Licensing For This Product Has Stopped Working" - Help

Had a new hard drive installed last month. now iphoto won't start up, popup says "you can't open the application iphoto because it may be damaged or incomplete. can this be repaired without going to the repair shop?

had a new hard drive installed last month. now iphoto won't start up, popup says "you can't open the application iphoto because it may be damaged or incomplete". can this be repaired without going to the repair shop?

What installed iPhoto there in the first place? Was it the same version of iPhoto that came with the Mac? Was iLife added at a later time from a Mac Box Set? You can selectively install iPhoto, and then apply the appropriate iLife update without taking it to the shop, after removing the application, or recover it from your backup.

Illustrator CS4 won't start

Illustrator CS4 won't start.
Seems to do this every time I have not used it for a while.
Acrobat 9 has same issue

We can't know. You have not provided any system info. From incompatibility with operating system updates to otehr tools blocking components to system restore damaging the installation anything is possible.
Mylenium

AE CS4 Won't Start on Multi-Core System

I use an older version of After Effects (AE CS4). I recently built a new workstation that is bootable into different choices of multicore (up to 40 cores).
I can successfully start AE CS4 on the boot configs up to 16 cores. But above that, AE CS4 won't start. It won't even show the splash screen (but the AfterFX_32.exe process does appear in Task Manager).
Just wondering if there is any way to get AE CS4 to run on configs with more than 16 cores?
Thanks for any ideas!

No. There is no way because at the time operating systems did not allow to use more cores and thus the underlying system libraries down to the C/C++ code cannot handle it.
Mylenium

Plz help Help I have accidentally deleted the var folder on my mac and now it won't start up what should I do?

Plz help
Help I have accidentally deleted the var folder on my mac and now it won't start up what should I do?

/var is a hidden folder, so you mustn't remove the folder.
The only solution is to reinstall OS X. If you have OS X Lion or Mountain Lion, use OS X Recovery > http://support.apple.com/kb/HT4718
Hold Command and R keys while your MacBook is starting and reinstall OS X. You won't lose anything. If you have a backup, you can restore it after starting in OS X Recovery instead of reinstalling Mac OS X, so you will save a lot of time

CS6 beta expired, now CS4 won't start

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