CS6 can't get video preview window to appear when I export my movie clip to auditions?

Hi,
I have CS6 Production premium for windows. I am editing my short film. From premiere pro I am unable to export my video with my audio when I export a clip to auditions to edit it. The web tutorials show a window pops up asking among other things do you want to render a preview video. I don't get that window when I edit to auditions.
I just got CS6 (disc versions) a week ago with my souped up computer and a few days ago there was an update for CS6 that my computer guru told me to hold off on until I finish my short film.
My guess is either there is something I have disabled in properties or I need the updates.

Yeah, I've already done that in both auditions and premiere pro. Plus sifting through all the previous threads on the subject. Plus a "chat" with an adobe rep last night who couldn't help because she was with the download team. She told me to call customer support which I will when they open this morning.
It may have to do with the 1080p 24 frames HD video I'm using or that I also have Cyberlink Powerdirector on my computer utilising or sharing a file that involves rendering video. Cyberlink I found to be archaic with it's mapping of data and the program - it would not port over to my new computer w/o certain files present on my new C & L drives.
It is what it is.

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Date: Thu, 13 Oct 2011 07:49:02 -0600
From: [email protected]
To: [email protected]
Subject: How can I get a small window to open when a link is clicked (AS2)
Re: How can I get a small window to open when a link is clicked (AS2) created by Ned Murphy in Flash Pro - General - View the full discussion
Look at the Methods section and choose whichever suits your needs, the first one listed does not.
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