CS6 & CC versions - file window will not close

Out of nowhere, PS will not close any file windows I have open. In CS6 or CC. Been fine until today.
Not with the pull down menu, or command-W, or by clicking the top left x of the file (or if not saved yet, the red ball).
Same for any filetype; jpeg, psd, tiff, etc.
Have restarted a few times, plus started PS while holding down shift-option-cmd and telling it to delete preferences.
Then it worked for one window, then immediatelyback to the no-closing behavior.
Running: MacPro, latest Mavericks, latest udated Photoshop CS6 Extended and Photoshop CC (and a slew of other Adobe apps).
Any ideas? Thanks in advance, Richard

You need to save backwards. CC 2014 (which is version 13) can save back to version 12 (which is CC). Then you would open it in version 12 (CC) and save it back to version 11 (CS6).
opening After Effects projects from previous versions and saving back to previous versions

Similar Messages

  • My Safari Windows will not close

    My safari windows will not close. I can use the internet fine, but safari will not allow me to close or minimize the window. This is also stopping me from shutting down my computer without removing the battery. Should I take it in to get repaired, or is it a setting on my computer that got turned on? Is anyone else having the same problem? Thank you! - Kristen

    Hi Kristen,
    Welcome to Apple Discussions
    Which version of OS X are you using?
    For possible relief, go to your Finder. There, navigate to your User Account's Library>Preferences Folder. You'll see a file com.apple.safari.plist. Move it to the desktop and restart Safari.
    Please let me know if that changes anything.

  • Adobe Reader Updater has been 'downloading' for over a week now...it is preventing me from signing out and closing my mini Mac, can't close down.  The window will not close ever, just keeps spinning around...help!

    How can I stop the 'Adobe Reader Update' from constantly trying to download?  It's been over a week now, preventing me from signing out of my computer and other issues too. Can you help please? thanks!

    Hi! The version is OS X 10 8 5...not sure what that means lol but it makes a difference obviously! 
    I did what  you said now and it has worked, thanks so very much for getting back to me.  I really appreciate your help!!
    Can I ask you questions in the future or do I just do that through the forum?\
    Thanks again, Jennie 
          From: Anubha Goel <[email protected]>
    To: rubyrose1950 <[email protected]>
    Sent: Sunday, April 26, 2015 10:42 PM
    Subject: You have been mentioned by Anubha Goel in Re: Adobe Reader Updater has been 'downloading' for over a week now...it is preventing me from signing out and closing my mini Mac, can't close down. The window will not close ever, just keeps spinning around...help! in Adobe Community
    |
    You have been mentioned
    by Anubha Goel in Re: Adobe Reader Updater has been 'downloading' for over a week now...it is preventing me from signing out and closing my mini Mac, can't close down. The window will not close ever, just keeps spinning around...help! in Adobe Community - View Anubha Goel's reference to you  Hey rubyrose1950, Could you please let me know what version of OS are you working on.You might try uninstalling Reader and install it again from the below mentioned link:Adobe Acrobat Reader DC Install for all versions Let me know how it goes. Regards,Anubha 
    Participate in the conversation by replying to this email
    To stop receiving these messages whenever you are mentioned, go to your preferences and disable notifications for direct social actions. |

  • The addons window will not close, and comes up with firefox

    I recently re-installed java, and when i opened firefox the add-ons window opened with it. the Add-ons window will not close without closing firefox, and turning the pc off, using ctr+alt+del wont work. any assistant will be greatly appreciated

    Start Firefox in <u>[[Safe Mode]]</u> to check if one of the extensions is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).
    *Don't make any changes on the Safe mode start window.
    *https://support.mozilla.com/kb/Safe+Mode
    *https://support.mozilla.com/kb/Troubleshooting+extensions+and+themes
    See also "Corrupt extension files":
    * http://kb.mozillazine.org/Unable_to_install_themes_or_extensions

  • Facetime window will not close. (iPhone 6 iOS 8.1.3)

    Recently and quite frequently, after a FaceTime call has ended the window will not close out to the normal FaceTime call history screen. Even when I double tap the home button to close out apps, the FaceTime window, still showing my live face and "call with whomever as ended or ending" (it switches between ended and ending when clicking back on the window) will not swipe closed; it just moves up and right back down. I can't even swipe it closed during a live FaceTime as I could before. The only way I've been able to close out the FaceTime app is to power down the phone then turn it back on.
    Anyone else experience this? Any suggestions?

    Hello nelly_eastside,
    Welcome to the Apple Support Communities!
    I understand that your FaceTime application is not fully closing after a call. In this situation, I would recommend forcing the application to close and then resetting your iPhone. To complete these steps, please follow the instructions in the attached articles. Please let me know if the issue continues.
    Force an app to close in iOS - Apple Support
    Restart or reset your iPhone, iPad, or iPod touch - Apple Support
    Have a great day,
    Joe

  • Finder Windows Will Not Close

    I have strange behaviour appearing since I have been using Snow Leopard, and it manifests itself on at least three different Macs. I cannot find any references to it, but I intermittently have Finder windows that stay open (I cannot close them, either with the button, the Close Window command or the command-W key combination). If I log out and in again, I am able to close them, and I am also able to do it by force-quitting Finder (though once that managed to fail to restart the Finder at all, so I don't like doing that - I then started to just leave the "extra" windows open - I don't think I have ever ended up with more than two "stuck" windows). It doesn't happen to all windows, only some of them, and I have not yet been able to work out why they get "stuck". I run my Finder with the sidebar turned off, but sometimes turn it on temporarily using the keyboard to go to another computer (on our "network" of connected Macs at home). I tend to have several Finder windows open at once, using command double click to open additional ones. I am not sure, but I think the windows may get stuck when I command click the sidebar to open Finder windows showing details of other computers. No matter where I navigate to in the window once it is open, using the sidebar or not, I still cannot close it. When I try to close it, I can see the close button flash in the top left-hand corner of the window, but it doesn't close. The Close command on the menus is visible (not greyed-out) but also just makes the corner flash before failing to close the window.
    Does anyone know how to shut the windows down without force-quitting the Finder? Has anyone else got similar behaviour? It is the way I use the Finder? Has anyone reported this? I could not find any similar mentions of this on the discussion forums or in any of the Support section of the Apple site.

    OK, I have tried deleting the plists suggested, which actually doesn't fix it. I have also managed to find a process that seems to "break" it on Snow Leopard. The process is as follows:
    • Have your Finder windows set up so that the sidebar is not shown.
    • With one Finder window active, press commandaltS to open the side bar.
    • Command-click on a different computer on the list (in my trial, this was a different Mac also running Snow Leopard with sharing active and me accessing it as a logged-in user with the login details already present in my Keychain) and it opens a new window with that Finder selection with the sidebar active.
    • In that new window, press commandaltS to close the sidebar.
    • Click on the "original" window to make it active.
    • Press commandaltS to close the sidebar.
    • Click back on the "new" Finder window and double click on the user folder that you are logged in as.
    • Double-click on a folder within this.
    Sometimes when I do this, the Finder will appear to crash out and restart (at least all the windows disappear and re-appear), and other times, this "new" window will now not close at all without restarting the Finder.
    It seems a bit of a long way around, but since I don't like the sidebar cluttering up the real estate on my desktop, and I want separate windows open to copy things between different Macs in my house, I tend to do this sequence a lot, and hadn't realised this was causing the Finder windows to "stick".
    Can anyone else replicate this with Snow Leopard? In other words, is it something specific about the set-up in my house, or is it more generic? I have done this with three Macs in my house, but I am not sure if it is something about my home network or something else about how I have them set up that is causing it.

  • HT1414 iCloud backup window will not close . . ? stays open and block main screen use

    popup window warning "iCloud backup" will no click off . . blocking opening main page . . . cannot shut down.

    Reset iPad
    Hold down the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears
    Note: Data will not be affected.

  • I converted an album to a slideshow: I exported it, selecting itunes as an export option.  A window comes up that says iphoto at the top, but nothing happens.  Also, this window will not close with the red button - I have to "force quit" and reopen iphoto

    I can't seem to export a slideshow from iPhoto.  I go through the export routine, but an iPhoto page comes up with other slideshows I've sent to iTunes, but nothing happens.  I've waited, hoping something was happening, but nothing does.  Further, once this page is up, you can't click out of it with the red button - to get it off the screen, I have to "force quit".

    With Firefox 23 and TabMixPlus 0.4.1.0 installed, an additional box is added to the Tabs options panel that allows 3 options for the tab bar:
    *One is to '''Always''' hide the tab bar. I do not know whether future versions of TabMixPlus will remove that option. I have tested in Firefox 23 and it is possible to completely hide the tab bar regardless of the number of tabs open.
    Other options added in the additional box with TabMixPlus 0.4.1.0 are:
    *Never
    *When I have only one tab

  • The "none of your preferred networks are available" setup window will not close

    I (obviously) am set up on the internet but there is a setup window that stays on top of the screen saying none of my preferred networks are available and will not go away.  My mouse will not click in it to cancel, choose a network etc.  How do I get rid of this?
    Thank you,
    Alice

    Is this in system preferences/networks? If so try a force quit press  OPTION  COMMAND  ESC  from the menu that pops up select the offender and clcik force quit.
    Try rebooting.

  • Page bookmarked popup will not close

    The Page Bookmarked window will not close. Can't click Done or cancel on it. It bookmarked a page by mistake, which I deleted. This small window now sits on top of my whole row of tabs, no matter which tab I'm in.
    So annoying, and also blame this on the new poor 14.0.1 update.

    This thread does not exist see attached result of [https://support.mozilla.org/en-US/search?q=&num_voted=0&num_votes=&asked_by=ibmhead&answered_by=&q_tags=&created=0&created_date=&updated=0&updated_date=&sortby=0&a=1&w=2 search] !

  • How do I force a turn off? Notice for need to backup, push ok and nothing happens.  Window does not close.

    Small window says "hasn't backed up in two weeks.  Do you wnt to backup now. Ok button does not work and window will not close.  Thus I can't open or shut down.  Slides don't work.

    Try a reset:
    Hold the Sleep and Home button down for about 10 second until you see the Apple logo.

  • I am having problems exporting my time lapses from quick time pro i need to save my files as photo jpegs but the standard video compression window will not open fully,

    i am having problems exporting my time lapses from quick time pro i need to save my files as photo jpegs but the standard video compression window will not open fully, it just keeps my mac (old 1.6Ghz 2.5 GB sdram G5 still good for most stuff i need) spinning for ever but i can see compression type H.264 selected and the other setting but i can not select any other options as it still thinking but never opens! why is this happening how do i get round it?
    my work flow is: 300 images shot on a 5d mark II medium jpegs opened in Light Room cropped to 16:9 then exported and opened in quick time i can save a .mov H264 giving me files sizes of 14 mb for a 16 second time lapse, mp4 9 mb. the only way i can get large files is saving as a self contained movie then i get 300mb files.
    i need to save my files 1920 x 1080 photo jpeg codec as i want HD quality.
    i am sure there is a simple way round this?
    thanks guys!

    It is very difficult to offer troubleshooting suggestions when the "os version" you are using is unknown as each os has their own troubleshooting solutions. 
    How large is your hard drive and how much hard drive space do you have left? 

  • Please help! My Itunes says corrupt file and will not open (IMac 2010). I couldn't fix it by reinstalling so I moved it to trash. It will not delete from my trash as it is saying "Japanese.lproj" is in use. I can't delete or open to close it, what do I do

    Please help!
    My Itunes says there is a corrupt file and will not open (IMac 2010). I couldn't fix it by reinstalling ITunes so I moved ITunes to trash. It will not delete from my trash as it is saying "Japanese.lproj" is in use. I have never opened or used "Japanese.lproj". I can't delete ITunes or open ITunes to close the Japanese.lproj, what do I do? Thank you for any help you can provide..

    It will not delete from my trash as it is saying "Japanese.lproj" is in use. I have never opened or used "Japanese.lproj".
    Interesting. This sort of thing is more common on Windows systems. Taken at face value, one of the iTunes program files (one of the Japanese language resources) is damaged.
    I'd try running your Disk Utility over your startup disk. Does it find/repair any damage? If so can you empty your trash and reinstall your iTunes successfully now?

  • CS6 Camera Raw 7.4 "will not open" compatible D800 NEF Raw files (Win7)

    CS6 camera raw 7.4 "will not open" the compatible D800 NEF Raw files (Win7). D300 NEF files open OK.
    I seem to remember seeing an article that stated i would have to uninstall and re-install CS6 Photoshop completely and re-install again. However I cannot find this article now.
    If the above is true, having PS version CS4 with update CS5 & 6 installed, would i have to remove all PS versions.
    Photoshop error message just states download latetest software version, which i have done with ACR 7.4. I have also tried ACR 8 which did open file either.
    Also when ACR8 is hosted by Photoshop CS6, it does not offer any of  the new features described in Photoshop CC marketing materials for ACR8 (Re: DPReview mag) so i returned to 7.4
    Adobe DNG runs OK but i would rather deal with the original file in ACR rather than adding an additional step with more files to keep track of.
    Is there a way of uninstalling all versions of ACR, cleaning system and re-installing ACR, assuming the fault lies with ACR?
    Anyone have any answers?
    Malc

    Half an hour after posting this query (in the wrong forum) I resolved the issue. The fault lies with Nikon Transfer.
    Nikon Transfer corrupts the D800 NEF files. Apparently Nikon Transfer is well known for causing errors.
    Drag & dropping the files direct from the memory card onto your hard drive and everything works fine.

  • File Browser, properties, library window will not show up

    I'm using an old version of Motion 3 and my File Browser, properties, library window will not show up even when I click on the icons and/or press command+2,3, or 4 . Seems to be some kind of settings glitch as Motion works fine when logged in under another user. Any thoughts.

    schlickler,
    Welcome to Apple Discussions.
    but now I have the preferences folder on my desktop--does that have to stay there?
    No, it can be trashed.
    Plist files contain instructions for recording and executing tasks associated with the the application or function that owns them. They can and do become corrupted. If you look in the username/Library/Preferences Folder you can usually guess what application or function the .plist serves by analyzing the file name. In this case it was the com.apple.iCal.plist file.
    Proper identification of the appropriate .plist file is not always so obvious. When an application malfunctions, removing the associated .plist file from the preferences folder to the Desktop is often the easiest first troubleshooting step. Then log out/in or restart and re-evaluate the performance of the application.
    A new default .plist file is automatically created in your Preferences Folder after you remove the recalcitrant .plist and initiate the log out/in restart sequence. You can expect default application behavior and you will have to reset some preferences. If the application or function returns to normal after removing the .plist file, it will prove that the original file was corrupt, and you can now safely trash the .plist file which you placed on the Desktop.
    If the application or function is unsatisfactory with the new plist file, the original plist file which was placed on the Desktop can be safely returned to the preferences folder. Just allow the system to replace the newer plist.
    If you are having problems with any aspect of OS X, experiment with deleting the appropriate .plist file. Plist corruption is not uncommon and .plist file deletion often cures many problems. Too many users try intricate solutions first and end up complicating their minor problem.
    ;~)

Maybe you are looking for

  • EC-CS Chart of accounts (OCOA, GCOA, CCOA).

    Hello Guys, My client is using EC-CS with ECC6 and wants to apply the following logic: - Assign the transaction COA to a Group chart of accounts (transcation OB13, the purpose of this is to maintain the link between OCOA and GCOA into FI-GL), - Copy

  • Moving Titles from one project to another

    I want to combine several iMovie projects into one, in order to create a single DVD via iDVD. The projects are fairly simple - no music, just video, dissolves, and some text. When I select all, and then copy and paste from one project to another, the

  • A good external monitor

    hello, i have the final cut suite and i heard that when doing color correction you do not want to use your computer screen. does anyone know of a good tv monitor that is good - or if i even need one and the computer screen works just fine? at my scho

  • Bounded Task Flow as Dialog - 404 Not Found

    I am attempting to call a bounded task flow as an inline dialog from a view activity in my unbounded task flow. When the bounded task flow is invoked, I am presented with a dialog which contains a "404 Not Found" error. I thought that I had this righ

  • Can't Delete or Unlock Locked File

    Running Mountain Lion on  Macbook Pro Hi, Y'all. This issue relates to a document that I locked to prevent accidental erasure or editing but now the ownership has 'gone strange' so I can't unlock it, delete it, or change the access privileges via Get