CS6 Cloud.  Can't connect to debugers

Hi,
I upgraded from CS4 to CS6 Cloud.  I can no longer launch ANY APP in the debugger.
File > New > AS3
create an actions layer.
in frame 1 add trace("hello world");
click debug movie -> in Flash Pro Professional   (or ctrl-shift-enter "Debug").
The app runs fine.  Output says:
Attempting to launch and connect to Player using URL C:\Users\Sean\AppData\Local\Temp\Untitled-1.swf
No debugger ever starts. No Trace messages display anywhere.
Closing the swf window produces the popup error:
Debugger lauch failed.  Debug session terminated.
Googling provides many instanaces of the problem, but no fixes.
I have tried:
Uninstall/Removing CS4.
Uninstall/Removing CS6.
Uninstall/Remove EVERY ADOBE PRODUCT.
Delete EVERY  "ADOBE" tree in the registry
Reinstall the Adobe App Manager.
Reinstall CS6.
NO CHANGE.
I dont care if I have to sacrafice a chicken.  I need to see my trace messages at a minimum.
PLEASE HELP.

Thanks for the response Ned.  Unfortunately, I can't find any way to contact Adobe Support.  The only links I can find point here.  Please share.
Sorry still a nnob to Adobe Development.
Thanks again,
Sean Devoy

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