CS6 crashing APPCRASH Exception Code c0000005

Does anyone know how to fix this? Photoshop CS6 crashed twice today during a very basic layer adjustment. The error message read:
Problem signature:
Problem Event Name: APPCRASH
Application Name: Photoshop.exe
Application Version: 13.0.1.34
Application Timestamp: 5269b25c
Fault Module Name: Photoshop.exe
Fault Module Version: 13.0.1.34
Fault Module Timestamp: 5269b25c
Exception Code: c0000005
Exception Offset: 000000000149f575
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033
Additional Information 1: 3557
Additional Information 2: 3557d238bad33d29f8c3089b5dd5b4be
Additional Information 3: 38d6
Additional Information 4: 38d6d85c3318268d045d8350980da1c5

Are all Adobe CS6 update installed? CS6 was very buggy when released crashes were common.

Similar Messages

Application crashes in Windows 7 64bit made in Labview 2010 sp1 f2 with Fault module name%3A lvrt.dll%2C version 10.0.0.4033 and exception code c0000005

I build an application exe and then its installer along with run time environment.
The installers instals the application correctly but when I try to execute the application, I get an error that application has crashed and Windows must close it down or search for solutions online with this additional information for the crash.
Problem signature:
Problem Event Name: APPCRASH
Application Name: AGMS.exe
Application Version: 1.3.0.0
Application Timestamp: 4c24e8f5
Fault Module Name: lvrt.dll
Fault Module Version: 10.0.0.4033
Fault Module Timestamp: 4c9273f4
Exception Code: c0000005
Exception Offset: 00005310
OS Version: 6.1.7601.2.1.0.256.1
Locale ID: 1033
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789
Read our privacy statement online:
http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409
If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt
I am using labview 2010 sp1 32 bit on a 64-bit machine, with the following specs
Operating System: Windows 7 Home Premium 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.130318-1533)
Language: English (Regional Setting: English)
System Manufacturer: Dell Inc.
System Model: Dell System XPS L502X
BIOS: Default System BIOS
Processor: Intel(R) Core(TM) i7-2630QM CPU @ 2.00GHz (8 CPUs), ~2.0GHz
Memory: 8192MB RAM
Available OS Memory: 8106MB RAM
Page File: 3457MB used, 12753MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 11
DX Setup Parameters: Not found
User DPI Setting: Using System DPI
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
DxDiag Version: 6.01.7601.17514 32bit Unicode
The exe /application runs fine on my PC but when I try to run it on another PC it crashes. The other PC has similar specs as given below
Operating System: Windows 7 Ultimate 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.140303-2144)
Language: English (Regional Setting: English)
System Manufacturer: LENOVO
System Model: HuronRiver Platform
BIOS: Default System BIOS
Processor: Intel(R) Core(TM) i3-2330M CPU @ 2.20GHz (4 CPUs), ~2.2GHz
Memory: 4096MB RAM
Available OS Memory: 4010MB RAM
Page File: 1359MB used, 6658MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 11
DX Setup Parameters: Not found
User DPI Setting: Using System DPI
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
DxDiag Version: 6.01.7601.17514 32bit Unicode
I tried another machine, 64 bit of course, as I want to deploy my application on a 64bit PC, but still got the same problem.
This other machine was from HP, iCore 3 (4 CPUs) 2.2GHz, 4GB RAM and running Windows Professional 64 bit.
Now as I see it, it could be a Run-time environment mis-match error.
For this I tried installing a 64 bit LVRTE from NI, but still no sucess.
I checked DEP, for all 3 PCs and it was set to the following
Turn on DEP for essential Windows programs and services only (first option).
I am confused. I can not find a solution for this and it is really frustrating.

But I am assuming that when I make the installer, the 32-bit Run Time Engine is appened with the installer, as show below
Since from the picture you can see its including the support installers from '\Program Files (x86)\'
The application runs queries to fetch data from database in SQL server 2008, and for that I am using a Microsoft SQL Native Client 2008 R2 64 bit ( this is the only version that installs on either PC, even the one on which I developed my LV Application).
I am not using any driver, only toolkits for reports - and for that I un-checked the "Remove unused polymorphic VI instances" when making the executable, otherwise LV throws up an exception that share variable are not being included.
Yes I did reboot every time after I ran the installation.
Still getting the same error.

When I sync my Ipad when it goes to compatability testing it goes to an APPCRASH with exception code c0000005. What do I do to remedy this so the syncing is fully complete.

When I connect my Ipad to my laptop which uses Windows 7, the Ipad now appears to go through the sync process and then proceeds to the compatability testing where it crashes and stops (and for example new photos on laptop are not synced with Ipad). The problem event name is APPCRASH. Application name iTunes.exe. Fault Module name QuickTime.qts. Fault Module Versioni 7.70.80.34. Exception code c0000005.
What do I need to do to remedy this issue.

I googled the code and found it's a fault some system file in Windows 7 and needs to be fixed. Here is a link which offers two possible solutions. Personally, I'd go with option 2 and revert to an earlier date when you know you were able to sync without issue:
http://www.wiki-errors.com/wiki-errors.php?wiki=c0000005

Itunes.exe crashes exception code c0000005

I moved a .mp4 movie to iTunes in anticipation of updating an iPad. When I tried to play the movie in iTunes, it crashes with an exception code c0000005. I have already moved many movies to iTunes and watched them without a problem.

Hi there,
I would recommend taking a look at the troubleshooting steps found in the article below.
iTunes for Windows Vista or Windows 7: Troubleshooting unexpected quits, freezes, or launch issues
http://support.apple.com/kb/TS1717
-Griff W.

Exception code c0000005 in SAP 9 PL08 when starting add-on

I have a strange issue with one of my add-on.
I have upgraded a customer from 8.82 pl18 to 9.00 pl08.
In some PC the add-on work correctly, in other it doesn't, it crash after few seconds and in the windows event viewer is registered this message:
exception code c0000005
The add-on is compiled with the SAPBouiCOM and SAPbobsCOM dll from correct sdk version.
The machine where the add-on crash are of different type, some with windows 7 64bit, some with windows 7 32bit and some with xp.
The same for the machine where the add-on works.
Someone can help me?
Regards.
Diego

Hi Diego,
Looks like more a Windows administration issue than a Business One SDK...
The stated exception code means that the addon tries to use a forbiddened access resource. This isn't COM related...
May you check the rights on the SAP folder (and its subfolder) and verify that all users have a full access?
And may you provide the full message from the event-log?
Regards,
Eric

Outlook 2010 Crashes After Opening During Send/Receive with a c0000005 Exception Code

Ok, I'm stumped! As soon as the user opens and loads Outlook, when it starts to do the send/receive, Outlook crashes. Here's a list of what I have tried along with the details that Windows
provided:
Problem signature:
Problem Event Name:                        APPCRASH
Application Name:                             OUTLOOK.EXE
Application Version:                           14.0.6117.5001
Application Timestamp:                     4f3e2d20
Fault Module Name:                          mso.dll
Fault Module Version:                        14.0.6112.5000
Fault Module Timestamp:                  4e9b27af
Exception Code:
c0000005
Exception Offset:
0063a12a
OS Version:
6.1.7601.2.1.0.256.48
Locale ID:
1033
Exception Code:
0xc0000005
Fault offset:
0x0063a12a
Fault process id:
0x15a8
Faulting module path: C:\\Program Files (x86)\Common Files\Microsoft Shared\office 14\mso.dll
Additional information about the problem:
LCID:
1033
skulcid:
1033
I have:
Disabled add-ons
Tried Outlook in safe mode but still crashes
Uninstalled and reinstalled Outlook
Ran scanpst.exe
I have even installed this mailbox profile on a different computer that had a functioning Outlook profile on it, and it now causes the same issue after syncing from the Microsoft
Exchange server.
So, I logged into the Microsoft Portal online and checked for any emails that did not download from the webmail app to the Outlook box in case there was a corrupted email.
Any help or suggestions would be greatly appreciated.
Many Thanks!

Hi,
Since the Faulting module is mso.dll, please browse to:
C:\\Program Files (x86)\Common Files\Microsoft Shared\office 14.
Find mso.dll and rename it to mso.old. Then go to Control Panel -> Programs and Features to repair Office, a new mso.dll should be generated, open Outlook to check if the issue is fixed.
As you mentioned the issue persists on another machine with the same mailbox, I suggest you use the tool MFCMAPI to see if there's any items stuck in the mailbox.
To download the tool:
http://mfcmapi.codeplex.com/releases/view/127629
Open the mailbox with the tool, then go to QuickStart -> Open Folder -> Inbox, check if there's anything stuck there which doesn't sync to Outlook. I suggest you order the items by size, since large items are more likely to be stuck.
Regards,
Melon Chen
TechNet Community Support
It's recommended to download and install
Configuration Analyzer Tool (OffCAT), which is developed by Microsoft Support teams. Once the tool is installed, you can run it at any time to scan for hundreds of known issues in Office
programs.

Photoshop CS4 and CC/CS6 crashing for no apparent reason (Windows 7)

I’m currently having a serious problem with my Photoshop CS4 where it continuously crashes, for no apparent reason, since July 16, 2013.   I have done everything recommended via Adobe forum to try and fix this problem though it still persists.    It crashes randomly and I am usually unable to use Photoshop for more than 20 minutes. Below is the error message that appeared when Photoshop crashed,
Error Message for CS4
Problem signature:
Problem Event Name:                        APPCRASH
Application Name:                             Photoshop.exe
Application Version:                           11.0.2.0
Application Timestamp:                     4bf2d91c
Fault Module Name:                          Photoshop.exe
Fault Module Version:                        11.0.2.0
Fault Module Timestamp:                  4bf2d91c
Exception Code:                                  c0000005
Exception Offset:                                00000000012a5a65
OS Version:                                          6.1.7601.2.1.0.768.3
Locale ID:                                             4105
Additional Information 1:                  15b0
Additional Information 2:                  15b00e7f3545ee6f25e3adf28ac2c415
Additional Information 3:                  2d88
Additional Information 4:                  2d887dc240f6e5f8c46c56c64c426343
Since this incident, I thought that perhaps updating my Photoshop to the current version i.e. Photoshop CC would fix the problem.    However, after downloading and using the trial version of the current Photoshop CC, the same exact problem keeps happening.    This is the error message that appears when Photoshop CC crashes,
Error Message for CS6/CC
Problem signature:
Problem Event Name:                        APPCRASH
Application Name:                             Photoshop.exe
Application Version:                           14.0.0.0
Application Timestamp:                     5176451b
Fault Module Name:                          Photoshop.exe
Fault Module Version:                        14.0.0.0
Fault Module Timestamp:                  5176451b
Exception Code:                                  c0000005
Exception Offset:                                00000000018702c5
OS Version:                                          6.1.7601.2.1.0.768.3
Locale ID:                                             4105
Additional Information 1:                  f752
Additional Information 2:                  f752287f27df649ff8ff774cb95d005f
Additional Information 3:                  6103
Additional Information 4:                  6103e8f4ea13b8f93bf26ab029428208
My computer specs:
Adobe Photoshop Version: 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00) x64
Operating System: Windows 7 64-bit
Version: 6.1 Service Pack 1
System architecture: Intel CPU Family:6, Model:14, Stepping:5 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, HyperThreading
Physical processor count: 4
Logical processor count: 8
Processor speed: 2793 MHz
Built-in memory: 8151 MB
Free memory: 5155 MB
Memory available to Photoshop: 7167 MB
Memory used by Photoshop: 57 %
Image tile size: 1024K
Image cache levels: 4
The GPU Sniffer crashed on 25/07/2013 at 4:19:46 PM
OpenGL Drawing: Enabled.
OpenGL Drawing Mode: Basic
OpenGL Allow Normal Mode: True.
OpenGL Allow Advanced Mode: True.
OpenGL Allow Old GPUs: Not Detected.
OpenCL Version: 1.2 AMD-APP (1124.2)
OpenGL Version: 3.0
Video Rect Texture Size: 16384
OpenGL Memory: 1024 MB
Video Card Vendor: ATI Technologies Inc.
Video Card Renderer: ATI Radeon HD 5570
Display: 1
Display Bounds: top=0, left=0, bottom=1080, right=1920
Video Card Number: 1
Video Card: ATI Radeon HD 5570
Driver Version: 12.104.0.0
Driver Date: 20130328000000.000000-000
Video Card Driver: aticfx64.dll,aticfx64.dll,aticfx64.dll,aticfx32,aticfx32,aticfx32,atiumd64.dll,atidxx64.d ll,atidxx64.dll,atiumdag,atidxx32,atidxx32,atiumdva,atiumd6a.cap,atitmm64.dll
Video Mode: 1920 x 1080 x 4294967296 colors
Video Card Caption: ATI Radeon HD 5570
Video Card Memory: 1024 MB
Serial number: Tryout Version
Application folder: C:\Program Files\Adobe\Adobe Photoshop CC (64 Bit)\
Temporary file path: C:\Users\Kim\AppData\Local\Temp\
Photoshop scratch has async I/O enabled
Scratch volume(s):
C:\, 920.1G, 781.2G free
Required Plug-ins folder: C:\Program Files\Adobe\Adobe Photoshop CC (64 Bit)\Required\
Primary Plug-ins folder: C:\Program Files\Adobe\Adobe Photoshop CC (64 Bit)\Plug-ins\
Installed components:
   ACE.dll ACE 2013/03/19-12:09:02 79.535293   79.535293
   adbeape.dll Adobe APE 2013/02/04-09:52:32 0.1160850   0.1160850
   AdobeLinguistic.dll   Adobe Linguisitc Library   7.0.0
   AdobeOwl.dll   Adobe Owl 2013/03/03-12:10:08   5.0.13 79.533484
   AdobePDFL.dll   PDFL 2013/03/13-12:09:15   79.499517 79.499517
   AdobePIP.dll   Adobe Product Improvement Program   7.0.0.1768
   AdobeXMP.dll   Adobe XMP Core 2013/03/13-12:09:15   79.151481 79.151481
   AdobeXMPFiles.dll   Adobe XMP Files 2013/03/13-12:09:15   79.151481   79.151481
   AdobeXMPScript.dll   Adobe XMP Script 2013/03/13-12:09:15   79.151481 79.151481
   adobe_caps.dll   Adobe CAPS 7,0,0,21
   AGM.dll AGM 2013/03/29-12:09:59 79.536232   79.536232
   ahclient.dll    AdobeHelp Dynamic Link Library   1,8,0,31
   aif_core.dll   AIF 5.0   79.534508
   aif_ocl.dll AIF   5.0   79.534508
   aif_ogl.dll AIF   5.0   79.534508
   amtlib.dll AMTLib (64 Bit)   7.0.0.169 BuildVersion: 7.0; BuildDate: Mon Apr 8 2013 2:31:50)   1.000000
   ARE.dll ARE 2013/03/19-12:09:02 79.535293   79.535293
   AXE8SharedExpat.dll   AXE8SharedExpat 2011/12/16-15:10:49   66.26830 66.26830
   AXEDOMCore.dll   AXEDOMCore 2011/12/16-15:10:49   66.26830 66.26830
   Bib.dll BIB 2013/03/19-12:09:02 79.535293   79.535293
   BIBUtils.dll   BIBUtils 2013/03/19-12:09:02   79.535293 79.535293
   boost_date_time.dll   DVA Product 7.0.0
   boost_signals.dll   DVA Product 7.0.0
   boost_system.dll   DVA Product   7.0.0
   boost_threads.dll   DVA Product 7.0.0
   cg.dll NVIDIA Cg Runtime   3.0.00007
   cgGL.dll NVIDIA Cg Runtime   3.0.00007
   CIT.dll Adobe CIT   2.1.6.30158   2.1.6.30158
   CITThreading.dll   Adobe CITThreading   2.1.6.30158 2.1.6.30158
   CoolType.dll   CoolType 2013/03/19-12:09:02   79.535293 79.535293
   dvaaudiodevice.dll   DVA Product 7.0.0
   dvacore.dll DVA Product   7.0.0
   dvamarshal.dll   DVA Product 7.0.0
   dvamediatypes.dll   DVA Product 7.0.0
   dvaplayer.dll   DVA Product 7.0.0
   dvatransport.dll   DVA Product 7.0.0
   dvaunittesting.dll   DVA Product 7.0.0
   dynamiclink.dll   DVA Product 7.0.0
   ExtendScript.dll   ExtendScript 2013/03/21-12:10:31   79.535742 79.535742
   FileInfo.dll   Adobe XMP FileInfo 2013/03/19-12:09:02   79.151561 79.151561
   filter_graph.dll   AIF 5.0   79.534508
   icucnv40.dll   International Components for Unicode 2011/11/15-16:30:22    Build gtlib_3.0.16615
   icudt40.dll International Components for Unicode 2011/11/15-16:30:22    Build gtlib_3.0.16615
   imslib.dll IMSLib DLL   7.0.0.37
   JP2KLib.dll JP2KLib 2013/02/19-12:28:44 79.248139   79.248139
   libifcoremd.dll   Intel(r) Visual Fortran Compiler   10.0 (Update A)
   libmmd.dll Intel(r) C Compiler, Intel(r) C++ Compiler, Intel(r) Fortran Compiler   12.0
   LogSession.dll   LogSession 2.1.2.1756
   mediacoreif.dll   DVA Product 7.0.0
   MPS.dll MPS 2013/03/15-13:25:52 79.535029   79.535029
   msvcm80.dll Microsoft® Visual Studio® 2005 8.00.50727.6195
   msvcm90.dll Microsoft® Visual Studio® 2008 9.00.30729.1
   msvcp100.dll   Microsoft® Visual Studio® 2010   10.00.40219.1
   msvcp80.dll Microsoft® Visual Studio® 2005 8.00.50727.6195
   msvcp90.dll Microsoft® Visual Studio® 2008 9.00.30729.1
   msvcr100.dll   Microsoft® Visual Studio® 2010   10.00.40219.1
   msvcr80.dll Microsoft® Visual Studio® 2005 8.00.50727.6195
   msvcr90.dll Microsoft® Visual Studio® 2008 9.00.30729.1
   PatchMatch.dll   PatchMatch 0000/00/00-00:00:00   1. 1.
   pdfsettings.dll   Adobe PDFSettings   1.04
   Photoshop.dll   Adobe Photoshop CC   CC
   Plugin.dll Adobe Photoshop CC   CC
   PlugPlugOwl.dll   Adobe(R) CSXS PlugPlugOwl Standard Dll (64 bit)   4.0.1.34
   PSArt.dll Adobe Photoshop CC   CC
   PSViews.dll Adobe Photoshop CC   CC
   SCCore.dll ScCore 2013/03/21-12:10:31 79.535742   79.535742
   ScriptUIFlex.dll   ScriptUIFlex 2013/03/21-12:10:31   79.535742 79.535742
   svml_dispmd.dll   Intel(r) C Compiler, Intel(r) C++ Compiler, Intel(r) Fortran Compiler   12.0
   tbb.dll Intel(R) Threading Building Blocks for Windows   4, 1, 2012, 1003
   tbbmalloc.dll   Intel(R) Threading Building Blocks for Windows   4, 1, 2012, 1003
   updaternotifications.dll   Adobe Updater Notifications Library   7.0.1.102 (BuildVersion: 1.0; BuildDate: BUILDDATETIME)   7.0.1.102
   WRServices.dll   WRServices Mon Feb 25 2013 16:09:10   Build 0.19078   0.19078
Required plug-ins:
   3D Studio 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
   Accented Edges 14.0
   Adaptive Wide Angle 14.0
   Angled Strokes 14.0
   Average 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
   Bas Relief 14.0
   BMP 14.0
   Camera Raw 8.1
   Camera Raw Filter 8.1
   Chalk & Charcoal 14.0
   Charcoal 14.0
   Chrome 14.0
   Cineon 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
   Clouds 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
   Collada 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
   Color Halftone 14.0
   Colored Pencil 14.0
   CompuServe GIF 14.0
   Conté Crayon 14.0
   Craquelure 14.0
   Crop and Straighten Photos 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
   Crop and Straighten Photos Filter 14.0
   Crosshatch 14.0
   Crystallize 14.0
   Cutout 14.0
   Dark Strokes 14.0
   De-Interlace 14.0
   Dicom 14.0
   Difference Clouds 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
   Diffuse Glow 14.0
   Displace 14.0
   Dry Brush 14.0
   Eazel Acquire 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
   Embed Watermark 4.0
   Entropy 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
   Extrude 14.0
   FastCore Routines 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
   Fibers 14.0
   Film Grain 14.0
   Filter Gallery 14.0
   Flash 3D 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
   Fresco 14.0
   Glass 14.0
   Glowing Edges 14.0
   Google Earth 4 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
   Grain 14.0
   Graphic Pen 14.0
   Halftone Pattern 14.0
   HDRMergeUI 14.0
   IFF Format 14.0
   Ink Outlines 14.0
   JPEG 2000 14.0
   Kurtosis 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
   Lens Blur 14.0
   Lens Correction 14.0
   Lens Flare 14.0
   Liquify 14.0
   Matlab Operation 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
   Maximum 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
   Mean 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
   Measurement Core 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
   Median 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
   Mezzotint 14.0
   Minimum 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
   MMXCore Routines 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
   Mosaic Tiles 14.0
   Multiprocessor Support 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
   Neon Glow 14.0
   Note Paper 14.0
   NTSC Colors 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
   Ocean Ripple 14.0
   Oil Paint 14.0
   OpenEXR 14.0
   Paint Daubs 14.0
   Palette Knife 14.0
   Patchwork 14.0
   Paths to Illustrator 14.0
   PCX 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
   Photocopy 14.0
   Photoshop 3D Engine 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
   Picture Package Filter 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
   Pinch 14.0
   Pixar 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
   Plaster 14.0
   Plastic Wrap 14.0
   PNG 14.0
   Pointillize 14.0
   Polar Coordinates 14.0
   Portable Bit Map 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
   Poster Edges 14.0
   Radial Blur 14.0
   Radiance 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
   Range 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
   Read Watermark 4.0
   Reticulation 14.0
   Ripple 14.0
   Rough Pastels 14.0
   Save for Web 14.0
   ScriptingSupport 14.0
   Shake Reduction 14.0
   Shear 14.0
   Skewness 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
   Smart Blur 14.0
   Smudge Stick 14.0
   Solarize 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
   Spatter 14.0
   Spherize 14.0
   Sponge 14.0
   Sprayed Strokes 14.0
   Stained Glass 14.0
   Stamp 14.0
   Standard Deviation 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
   STL 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
   Sumi-e 14.0
   Summation 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
   Targa 14.0
   Texturizer 14.0
   Tiles 14.0
   Torn Edges 14.0
   Twirl 14.0
   Underpainting 14.0
   Vanishing Point 14.0
   Variance 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
   Variations 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
   Water Paper 14.0
   Watercolor 14.0
   Wave 14.0
   Wavefront|OBJ 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
   WIA Support 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
   Wind 14.0
   Wireless Bitmap 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
   ZigZag 14.0
Optional and third party plug-ins: NONE
Plug-ins that failed to load: NONE
Flash:
   Kuler
   Adobe Exchange
Installed TWAIN devices: NONE
Can anyone PLEASE help?

I to have the same issue and it all started after switching photoshop cc's layout to 3d mode now everything crashes repeatedly... Thankgod AE still works but yeah ps 3d system is the culprate here b/c It worked perfectly for 4 months for me until i tried there crappy ps 3d system!

Photoshop CS6 crashes when doing anything

I can start it just fine, but it crashes when I open a new file. Happen on both x86 and x64. I find it weird that I can run After Effects CS6. But not photoshop, So please help me.
System File:
Adobe Photoshop Version: 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00) x32
Operating System: Windows 7 64-bit
Version: 6.1 Service Pack 1
System architecture: AMD CPU Family:15, Model:11, Stepping:1 with MMX, SSE Integer, SSE FP, SSE2, SSE3
Physical processor count: 2
Processor speed: 2511 MHz
Built-in memory: 1918 MB
Free memory: 864 MB
Memory available to Photoshop: 1533 MB
Memory used by Photoshop: 60 %
Image tile size: 132K
Image cache levels: 4
OpenGL Drawing: Enabled.
OpenGL Drawing Mode: Basic
OpenGL Allow Normal Mode: False.
OpenGL Allow Advanced Mode: False.
OpenGL Allow Old GPUs: Not Detected.
Video Card Vendor: NVIDIA Corporation
Video Card Renderer: GeForce 6150SE nForce 430/integrated/SSE2
Display: 1
Display Bounds:= top: 0, left: 0, bottom: 900, right: 1440
Video Card Number: 1
Video Card: NVIDIA GeForce 6150SE nForce 430
OpenCL Unavailable
Driver Version: 9.18.13.697
Driver Date: 20121002000000.000000-000
Video Card Driver: nvd3dumx.dll,nvd3dum
Video Mode: 1440 x 900 x 4294967296 colors
Video Card Caption: NVIDIA GeForce 6150SE nForce 430
Video Card Memory: 128 MB
Video Rect Texture Size: 4096
Serial number: 92628701192123445467
Application folder: C:\Program Files (x86)\Adobe\Adobe Photoshop CS6\
Temporary file path: C:\Users\EPICST~1\AppData\Local\Temp\
Photoshop scratch has async I/O enabled
Scratch volume(s):
Startup, 298.0G, 226.0G free
Required Plug-ins folder: C:\Program Files (x86)\Adobe\Adobe Photoshop CS6\Required\
Primary Plug-ins folder: C:\Program Files (x86)\Adobe\Adobe Photoshop CS6\Plug-ins\
Additional Plug-ins folder: not set
Installed components:
   A3DLIBS.dll   A3DLIB Dynamic Link Library   9.2.0.112
   ACE.dll   ACE 2012/06/05-15:16:32   66.507768   66.507768
   adbeape.dll   Adobe APE 2012/01/25-10:04:55   66.1025012   66.1025012
   AdobeLinguistic.dll   Adobe Linguisitc Library   6.0.0
   AdobeOwl.dll   Adobe Owl 2012/06/26-12:17:19   4.0.95   66.510504
   AdobePDFL.dll   PDFL 2011/12/12-16:12:37   66.419471   66.419471
   AdobePIP.dll   Adobe Product Improvement Program   6.0.0.1654
   AdobeXMP.dll   Adobe XMP Core 2012/02/06-14:56:27   66.145661   66.145661
   AdobeXMPFiles.dll   Adobe XMP Files 2012/02/06-14:56:27   66.145661   66.145661
   AdobeXMPScript.dll   Adobe XMP Script 2012/02/06-14:56:27   66.145661   66.145661
   adobe_caps.dll   Adobe CAPS   6,0,29,0
   AGM.dll   AGM 2012/06/05-15:16:32   66.507768   66.507768
   ahclient.dll    AdobeHelp Dynamic Link Library   1,7,0,56
   aif_core.dll   AIF   3.0   62.490293
   aif_ocl.dll   AIF   3.0   62.490293
   aif_ogl.dll   AIF   3.0   62.490293
   amtlib.dll   AMTLib   6.0.0.75 (BuildVersion: 6.0; BuildDate: Mon Jan 16 2012 18:00:00)   1.000000
   ARE.dll   ARE 2012/06/05-15:16:32   66.507768   66.507768
   AXE8SharedExpat.dll   AXE8SharedExpat 2011/12/16-15:10:49   66.26830   66.26830
   AXEDOMCore.dll   AXEDOMCore 2011/12/16-15:10:49   66.26830   66.26830
   Bib.dll   BIB 2012/06/05-15:16:32   66.507768   66.507768
   BIBUtils.dll   BIBUtils 2012/06/05-15:16:32   66.507768   66.507768
   boost_date_time.dll   DVA Product   6.0.0
   boost_signals.dll   DVA Product   6.0.0
   boost_system.dll   DVA Product   6.0.0
   boost_threads.dll   DVA Product   6.0.0
   cg.dll   NVIDIA Cg Runtime   3.0.00007
   cgGL.dll   NVIDIA Cg Runtime   3.0.00007
   CIT.dll   Adobe CIT   2.0.5.19287   2.0.5.19287
   CoolType.dll   CoolType 2012/06/05-15:16:32   66.507768   66.507768
   data_flow.dll   AIF   3.0   62.490293
   dvaaudiodevice.dll   DVA Product   6.0.0
   dvacore.dll   DVA Product   6.0.0
   dvamarshal.dll   DVA Product   6.0.0
   dvamediatypes.dll   DVA Product   6.0.0
   dvaplayer.dll   DVA Product   6.0.0
   dvatransport.dll   DVA Product   6.0.0
   dvaunittesting.dll   DVA Product   6.0.0
   dynamiclink.dll   DVA Product   6.0.0
   ExtendScript.dll   ExtendScript 2011/12/14-15:08:46   66.490082   66.490082
   FileInfo.dll   Adobe XMP FileInfo 2012/01/17-15:11:19   66.145433   66.145433
   filter_graph.dll   AIF   3.0   62.490293
   hydra_filters.dll   AIF   3.0   62.490293
   icucnv40.dll   International Components for Unicode 2011/11/15-16:30:22    Build gtlib_3.0.16615
   icudt40.dll   International Components for Unicode 2011/11/15-16:30:22    Build gtlib_3.0.16615
   image_compiler.dll   AIF   3.0   62.490293
   image_flow.dll   AIF   3.0   62.490293
   image_runtime.dll   AIF   3.0   62.490293
   JP2KLib.dll   JP2KLib 2011/12/12-16:12:37   66.236923   66.236923
   libeay32.dll   The OpenSSL Toolkit   0.9.8g
   libifcoremd.dll   Intel(r) Visual Fortran Compiler   10.0 (Update A)
   libmmd.dll   Intel(r) C Compiler, Intel(r) C++ Compiler, Intel(r) Fortran Compiler   10.0
   LogSession.dll   LogSession   2.1.2.1640
   mediacoreif.dll   DVA Product   6.0.0
   MPS.dll   MPS 2012/02/03-10:33:13   66.495174   66.495174
   msvcm80.dll   Microsoft® Visual Studio® 2005   8.00.50727.6195
   msvcm90.dll   Microsoft® Visual Studio® 2008   9.00.30729.1
   msvcp100.dll   Microsoft® Visual Studio® 2010   10.00.40219.1
   msvcp71.dll   Microsoft® Visual Studio .NET   7.10.3077.0
   msvcp80.dll   Microsoft® Visual Studio® 2005   8.00.50727.6195
   msvcp90.dll   Microsoft® Visual Studio® 2008   9.00.30729.1
   msvcr100.dll   Microsoft® Visual Studio® 2010   10.00.40219.1
   msvcr71.dll   Microsoft® Visual Studio .NET   7.10.3052.4
   msvcr80.dll   Microsoft® Visual Studio® 2005   8.00.50727.6195
   msvcr90.dll   Microsoft® Visual Studio® 2008   9.00.30729.1
   pdfsettings.dll   Adobe PDFSettings   1.04
   Photoshop.dll   Adobe Photoshop CS6   CS6
   Plugin.dll   Adobe Photoshop CS6   CS6
   PlugPlug.dll   Adobe(R) CSXS PlugPlug Standard Dll (32 bit)   3.0.0.383
   PSArt.dll   Adobe Photoshop CS6   CS6
   PSViews.dll   Adobe Photoshop CS6   CS6
   SCCore.dll   ScCore 2011/12/14-15:08:46   66.490082   66.490082
   ScriptUIFlex.dll   ScriptUIFlex 2011/12/14-15:08:46   66.490082   66.490082
   shfolder.dll   Microsoft(R) Windows (R) 2000 Operating System   5.50.4027.300
   ssleay32.dll   The OpenSSL Toolkit   0.9.8g
   tbb.dll   Intel(R) Threading Building Blocks for Windows   3, 0, 2010, 0406
   tbbmalloc.dll   Intel(R) Threading Building Blocks for Windows   3, 0, 2010, 0406
   TfFontMgr.dll   FontMgr   9.3.0.113
   TfKernel.dll   Kernel   9.3.0.113
   TFKGEOM.dll   Kernel Geom   9.3.0.113
   TFUGEOM.dll   Adobe, UGeom©   9.3.0.113
   updaternotifications.dll   Adobe Updater Notifications Library   6.0.0.24 (BuildVersion: 1.0; BuildDate: BUILDDATETIME)   6.0.0.24
   WRServices.dll   WRServices Friday January 27 2012 13:22:12   Build 0.17112   0.17112
   wu3d.dll   U3D Writer   9.3.0.113
Required plug-ins:
   Accented Edges 13.0
   Adaptive Wide Angle 13.0
   ADM 3.11x01
   Angled Strokes 13.0
   Average 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
   Bas Relief 13.0
   BMP 13.0
   Camera Raw 7.0
   Chalk & Charcoal 13.0
   Charcoal 13.0
   Chrome 13.0
   Cineon 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
   Clouds 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
   Collada 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
   Color Halftone 13.0
   Colored Pencil 13.0
   CompuServe GIF 13.0
   Conté Crayon 13.0
   Craquelure 13.0
   Crop and Straighten Photos 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
   Crop and Straighten Photos Filter 13.0
   Crosshatch 13.0
   Crystallize 13.0
   Cutout 13.0
   Dark Strokes 13.0
   De-Interlace 13.0
   Difference Clouds 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
   Diffuse Glow 13.0
   Displace 13.0
   Dry Brush 13.0
   Eazel Acquire 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
   Embed Watermark 4.0
   Extrude 13.0
   FastCore Routines 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
   Fibers 13.0
   Film Grain 13.0
   Filter Gallery 13.0
   Fresco 13.0
   Glass 13.0
   Glowing Edges 13.0
   Grain 13.0
   Graphic Pen 13.0
   Halftone Pattern 13.0
   HDRMergeUI 13.0
   IFF Format 13.0
   Ink Outlines 13.0
   JPEG 2000 13.0
   Lens Blur 13.0
   Lens Correction 13.0
   Lens Flare 13.0
   Liquify 13.0
   Matlab Operation 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
   Measurement Core 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
   Mezzotint 13.0
   MMXCore Routines 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
   Mosaic Tiles 13.0
   Multiprocessor Support 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
   Neon Glow 13.0
   Note Paper 13.0
   NTSC Colors 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
   Ocean Ripple 13.0
   Oil Paint 13.0
   OpenEXR 13.0
   Paint Daubs 13.0
   Palette Knife 13.0
   Patchwork 13.0
   Paths to Illustrator 13.0
   PCX 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
   Photocopy 13.0
   Photoshop 3D Engine 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
   Picture Package Filter 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
   Pinch 13.0
   Pixar 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
   Plaster 13.0
   Plastic Wrap 13.0
   PNG 13.0
   Pointillize 13.0
   Polar Coordinates 13.0
   Portable Bit Map 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
   Poster Edges 13.0
   Radial Blur 13.0
   Radiance 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
   Read Watermark 4.0
   Reticulation 13.0
   Ripple 13.0
   Rough Pastels 13.0
   Save for Web 13.0
   ScriptingSupport 13.0.1
   Shear 13.0
   Smart Blur 13.0
   Smudge Stick 13.0
   Solarize 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
   Spatter 13.0
   Spherize 13.0
   Sponge 13.0
   Sprayed Strokes 13.0
   Stained Glass 13.0
   Stamp 13.0
   Sumi-e 13.0
   Targa 13.0
   Texturizer 13.0
   Tiles 13.0
   Torn Edges 13.0
   Twirl 13.0
   Underpainting 13.0
   Vanishing Point 13.0
   Variations 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
   Water Paper 13.0
   Watercolor 13.0
   Wave 13.0
   WIA Support 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
   Wind 13.0
   Wireless Bitmap 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
   ZigZag 13.0
Optional and third party plug-ins: NONE
Plug-ins that failed to load: NONE
Flash:
   Mini Bridge
   Kuler
Installed TWAIN devices: NONE
Windows 7 Crash Log:
Problem signature:
Problem Event Name:    APPCRASH
Application Name:    Photoshop.exe
Application Version:    13.0.1.0
Application Timestamp:    5022da52
Fault Module Name:    nvoglv32.DLL
Fault Module Version:    9.18.13.697
Fault Module Timestamp:    506b3253
Exception Code:    c0000005
Exception Offset:    000ec5a8
OS Version:    6.1.7601.2.1.0.768.3
Locale ID:    1033
Additional Information 1:    0a9e
Additional Information 2:    0a9e372d3b4ad19135b953a78882e789
Additional Information 3:    0a9e
Additional Information 4:    0a9e372d3b4ad19135b953a78882e789

Mac-user myself, so I can just offer generic advice …
Boilerplate-text:
Are Photoshop and OS fully updated and have you performed the usual trouble-shooting routines (trashing prefs by keeping command-alt-shift/ctrl-alt-shift pressed while starting Photoshop after making sure all customized presets like Actions, Patterns, Brushes etc. have been saved and making a note of the Preferences you’ve changed, 3rd party plug-ins deactivation, system maintenance, cleaning caches, font validation, etc.)?

Photoshop CS6 crashes constantly when selecting tools or saving

Like the title says, my CS6 keeps crashing constantly. Sometimes it's after I click a tooltip, sometimes it's when I save, sometimes it's when I use a keyboard shortcut. I get the same crash report every time:
Problem signature:
Problem Event Name:    APPCRASH
Application Name:    Photoshop.exe
Application Version:    13.0.0.0
Application Timestamp:    4f61c045
Fault Module Name:    atio6axx.dll
Fault Module Version:    6.14.10.10834
Fault Module Timestamp:    4e0a9ece
Exception Code:    c0000005
Exception Offset:    0000000000a9aa18
OS Version:    6.1.7601.2.1.0.256.48
Locale ID:    1033
Additional Information 1:    0806
Additional Information 2:    080660b487fa79c54bfdc44925b85c70
Additional Information 3:    4830
Additional Information 4:    4830143a5fc0cbd9a9b9c210dd5425a3
Read our privacy statement online:
http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409
If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt

I installed 12.3 and restarted my computer. This did not solve the problem.
I've reinstalled Photoshop twice as well with no developments.
Then, I found this thread: http://forums.adobe.com/message/4289204
My card (Radeon X 1300 / X 1550) is not listed in the "Tested video cards for Photoshop CS6" section.
If I go to Edit->Preferences->Performance, and mouse-over the "Graphics Processor Settings" section, it says "Photoshop detected an error in your display driver. Update or reinstall the driver and check Use Graphics Processor to retry".
Is there any way around this?

Adobe Photoshop CS6 Crashes on Save

Hey,
I'm not sure why Photoshop CS6 crashes when it saves. Here is the debugging info.
Problem signature:
Problem Event Name:          APPCRASH
Application Name:          Photoshop.exe
Application Version:          13.0.0.0
Application Timestamp:          4f61c045
Fault Module Name:          aticfx64.dll
Fault Module Version:          8.17.10.1151
Fault Module Timestamp:          50525d73
Exception Code:          c0000005
Exception Offset:          000000000008dfdf
OS Version:          6.2.9200.2.0.0.256.103
Locale ID:          4105
Additional Information 1:          268f
Additional Information 2:          268f2b1c72921171efb1a40c5d26d980
Additional Information 3:          0403
Additional Information 4:          04037e202720c734ef5046bd61504c9f
Thanks in advance

Fault Module Name:          aticfx64.dll
Your graphics driver is bombing out. Update it, configure it properly,fix color profiles or whatever...
Mylenium

Ai CS6 crashes unexpectedly (continued, Part 3)

Left-clicked on Layers panel and—BAM!—AI CS6 crashed.
For your review, the crash details:
APPCRASH
Application Name: Illustrator.exe
Application Version: 16.0.0.682
Application Timestamp: 4f6e762b
Fault Module Name: Layers Panel.aip
Fault Module Version: 15.0.128.0
Fault Module Timestamp: 4f6e6e0d
Exception Code: c0000005
Exception Offset: 0006fa7b
OS Version: 6.1.7601.2.1.0.256.48
Locale ID: 1033
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789
—End
To date, AI CS6 has crashed using Navigator panel (several times), Layers panel, while in isolation mode, when saving (CTRL+S), when closing application (top right "x")—all the while Ps CS6 works quite well thus far...

Left-clicked on Layers panel and—BAM!—AI CS6 crashed.
For your review, the crash details:
APPCRASH
Application Name: Illustrator.exe
Application Version: 16.0.0.682
Application Timestamp: 4f6e762b
Fault Module Name: Layers Panel.aip
Fault Module Version: 15.0.128.0
Fault Module Timestamp: 4f6e6e0d
Exception Code: c0000005
Exception Offset: 0006fa7b
OS Version: 6.1.7601.2.1.0.256.48
Locale ID: 1033
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789
—End
To date, AI CS6 has crashed using Navigator panel (several times), Layers panel, while in isolation mode, when saving (CTRL+S), when closing application (top right "x")—all the while Ps CS6 works quite well thus far...

After Effects CS6 Crashes Upon Opening

Here is the problem:
I have After Effects CS6, and it and other creative suite programs have been working just fine, until recently. This just started a few days ago after every time I open After Effects to start a project it immediately closes and I receive this screen. I don't even make it to a project panel.
under the view problem details it reads:
Problem signature:
Problem Event Name: APPCRASH
Application Name: AfterFX.exe
Application Version: 11.0.0.378
Application Timestamp: 4f6d63ab
Fault Module Name: ole32.dll
Fault Module Version: 6.1.7601.17514
Fault Module Timestamp: 4ce7c92c
Exception Code: c0000005
Exception Offset: 000000000001022a
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033
Additional Information 1: ea97
Additional Information 2: ea97fd9fc4586d82a9317d4715f3d725
Additional Information 3: dd88
Additional Information 4: dd88d2dea5f801ce78614a15e5184439
Read our privacy statement online:
http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409
If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt
I have tried to "check online for a solution and close the program" but not results come of it.
Potential source of problem : I was uploading a Camera Raw sequence into AE when it decided to stop responding. Upon trying everything to revive the program I had to force quit. Since then the program has been acting funky on me.I was able to open AE successfully twice by right clicking the AE icon in my bar then selecting a specific project from the pop up menu.
But since then, this quick fix no longer works I have uninstalled the program once, then re-installed the program, upon which it worked for 2 days, then stopped working and here I am. My exact steps when trying to open the program are 1. turn the computer on 2. click on the AE icon in my taskbar 3.Error screen
Here are my system specs:
I have done all of the recent updates available
If there is anymore information I need to provide please let me know. There is no other third-party hardware or related items on this computer.
thanks in advance

So I updated After Effects, It all seemed to be working just fine. And then a day ago it started doing the same thing. I have updated everything for the computer and on AE. Any idea how to fix it? If it is the caches, trash, etc.. how do I deal with this problem?
New problem signature reads as follows:
Problem signature:
Problem Event Name: APPCRASH
Application Name: AfterFX.exe
Application Version: 11.0.4.2
Application Timestamp: 52886341
Fault Module Name: ole32.dll
Fault Module Version: 6.1.7601.17514
Fault Module Timestamp: 4ce7c92c
Exception Code: c0000005
Exception Offset: 000000000001022a
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033
Additional Information 1: ea97
Additional Information 2: ea97fd9fc4586d82a9317d4715f3d725
Additional Information 3: dd88
Additional Information 4: dd88d2dea5f801ce78614a15e5184439

Photoshop cs6 crashes with BEX Error

Hi all,
Just not to sure what to do. I have a windows 7 32bit machine with sp1. And it meets all the system requirements for cs6
After I install adobe, i can open a drawing, but if i make a change to the drawing it crashes with the following error
Problem Event Name:
BEX
Application Name:
Photoshop.exe
Application Version:
13.0.0.0
Application Timestamp:
4f61beba
Fault Module Name:
StackHash_0a9e
Fault Module Version:
0.0.0.0
Fault Module Timestamp:
00000000
Exception Offset:
191d5f40
Exception Code:
c0000005
Exception Data:
00000008
OS Version:
6.1.7601.2.1.0.256.4
Locale ID:
1033
Additional Information 1:
0a9e
Additional Information 2:
0a9e372d3b4ad19135b953a78882e789
Additional Information 3:
0a9e
Additional Information 4:
0a9e372d3b4ad19135b953a78882e789
I have uninstalled it and reinstalled it.
I have tried to go ( as I saw one person on you tube do ) --> Right click computer --> click on properites --> advanced system settings --> settings ( under performance section ) --> Data execution prevention --> Turn on DEP for all programs except the programs listes below. --> when I try to add photoshop in there, it wont allow me to. It says It needs to be turned on.
Ive tried to research why it's crashing, but at the moment I cant see where or how to fix it.
Really stuck, any help will be awesome.
Thanks
Lionel

You're several updates behind -- please go install the Photoshop updates.
But it looks like the error might be in a driver (or something that jumps into unknown code) - so you might want to update your video card driver from the GPU maker's website. And make sure that any third party plugins you have installed are up to date.

CS6 Crashes When Saving Anything

Today, FNAR, Illustrator CS6 began to crash on save. It does this when saving to .ai, .pdf, .dwg...every format I've tried. I have installed two new fonts, but that was a few weeks ago (and I have used Illustrator since then), so I don't suspect them first off. I would think if that were the problem, the issue would have started immediately. This has happened with other things running (Sketchup, AutoCAD) and with nothing else running but the usual background stuff. I tried deleting that pesky. plist file, too, but could not find the directory it supposedly resides in anywhere on my PC. I also don't think it's a Creative Cloud user account issue, because to my knowledge I don't have such an account (corporate / business license here). In-house IT's solution is: reinstall Illustrator (but that's almost always their solution to anything). Meanwhile, if it is worth mentioning, my other Adobe products (like Acrobat XI) work fine.
I'm a pretty basic Illustrator user, so I really don't know what else to try. Hoping someone has suggestions...
System info as follows:
OS Name Microsoft Windows 7 Professional
Version 6.1.7601 Service Pack 1 Build 7601
Other OS Description Not Available
OS Manufacturer Microsoft Corporation
System Manufacturer Hewlett-Packard
System Model HP Compaq Elite 8300 SFF
System Type x64-based PC
Processor Intel(R) Core(TM) i7-3770 CPU @ 3.40GHz, 3401 Mhz, 4 Core(s), 8 Logical Processor(s)
BIOS Version/Date Hewlett-Packard K01 v02.83, 10/29/2012
SMBIOS Version 2.7
Windows Directory C:\Windows
System Directory C:\Windows\system32
Boot Device \Device\HarddiskVolume1
Locale United States
Hardware Abstraction Layer Version = "6.1.7601.17514"
Time Zone Central Standard Time
Installed Physical Memory (RAM) 8.00 GB
Total Physical Memory 7.95 GB
Available Physical Memory 5.45 GB
Total Virtual Memory 15.9 GB
Available Virtual Memory 13.2 GB
Page File Space 7.95 GB
Page File C:\pagefile.sys
Error logs as follows:
Problem signature:
Problem Event Name:                        BEX64
Application Name:                             Illustrator.exe
Application Version:                           16.0.3.691
Application Timestamp:                     50bb31df
Fault Module Name:                          StackHash_1dc2
Fault Module Version:                        0.0.0.0
Fault Module Timestamp:                  00000000
Exception Offset:                                0000000000000000
Exception Code:                                  c0000005
Exception Data:                                   0000000000000008
OS Version:                                          6.1.7601.2.1.0.256.48
Locale ID:                                             1033
Additional Information 1:                  1dc2
Additional Information 2:                  1dc22fb1de37d348f27e54dbb5278e7d
Additional Information 3:                  eae3
Additional Information 4:                  eae36a4b5ffb27c9d33117f4125a75c2
Windows Event Log
Faulting application name: Illustrator.exe, version: 16.0.3.691, time stamp: 0x50bb31df
Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
Exception code: 0xc000041d
Fault offset: 0x0000000000000000
Faulting process id: 0x1bb8
Faulting application start time: 0x01d052dd4d3ced00
Faulting application path: C:\Program Files\Adobe\Adobe Illustrator CS6 (64 Bit)\Support Files\Contents\Windows\Illustrator.exe
Faulting module path: unknown
Report Id: abb161b8-bed0-11e4-953a-8851fb62a6a0

dluns,
Should it not be updated to 16.0.5?
http://www.adobe.com/support/downloads/product.jsp?product=27&platform=Windows
Apart from that, you may try the list.
The following is a general list of things you may try when the issue is not in a specific file, and when it is not caused by issues with opening a file from external media, see below. You may have tried/done some of them already; 1) and 2) are the easy ones for temporary strangenesses, and 3) and 4) are specifically aimed at possibly corrupt preferences); 5) is a list in itself, and 6) is the last resort.
If possible/applicable, you should save current artwork first, of course.
1) Close down Illy and open again;
2) Restart the computer (you may do that up to at least 5 times);
3) Close down Illy and press Ctrl+Alt+Shift/Cmd+Option+Shift during startup (easy but irreversible);
4) Move the folder (follow the link with that name) with Illy closed (more tedious but also more thorough and reversible), for CS3 - CC you may find the folder here:
https://helpx.adobe.com/illustrator/kb/preference-file-location-illustrator.html
5) Look through and try out the relevant among the Other options (follow the link with that name, Item 7) is a list of usual suspects among other applications that may disturb and confuse Illy, Item 15) applies to CC, CS6, and maybe CS5);
Even more seriously, you may:
6) Uninstall (ticking the box to delete the preferences), run the Cleaner Tool (if you have CS3/CS4/CS5/CS6/CC), and reinstall.
http://www.adobe.com/support/contact/cscleanertool.html

InDesign CS6 Crashes at startup

InDesign is crashing at startup with the following error message:
Problem signature:
Problem Event Name: APPCRASH
Application Name: InDesign.exe
Application Version: 8.0.0.370
Application Timestamp: 4f72c3ee
Fault Module Name: SUPPORT FOR JAVASCRIPT.RPLN
Fault Module Version: 8.0.0.370
Fault Module Timestamp: 4f72caab
Exception Code: c0000005
Exception Offset: 00020334
OS Version: 6.1.7601.2.1.0.256.48
Locale ID: 1033
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789
I have uninstalled and reinstalled twice. I have deleted preferences. Nothing works. Remainder of the creative suite launches fine.

I have downloaded the patch directly. First downloaded the 8.0.1 and then was able to get the 8.0.2. This is the current error message at startup:
Problem signature:
Problem Event Name: APPCRASH
Application Name: InDesign.exe
Application Version: 8.0.2.413
Application Timestamp: 51fb7197
Fault Module Name: SUPPORT FOR JAVASCRIPT.RPLN
Fault Module Version: 8.0.0.370
Fault Module Timestamp: 4f72caab
Exception Code: c0000005
Exception Offset: 00020334
OS Version: 6.1.7601.2.1.0.256.48
Locale ID: 1033
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789

CS6 crashing APPCRASH Exception Code c0000005

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