CS6 Creative Suite keeps asking to 'continue trial' and 'serial number' even though I own it.
Hello-
My office owns CS6 Creative Suite.
I needed to get After Effects CC for work so we downloaded Creative Cloud and then bought/downloaded After Effects CC onto my computer.
However- once we did this, my CS6 started asking to "continue trial" or for a "serial number"- but these are already owned applications. I cannot even get into them any more because of this.
This is a PC.
Does anyone know the solution to this?
Cloud takes over https://forums.adobe.com/thread/1584746 may help
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Be sure to enter the serial number, when you are logged in from an account with Administrator priveleges - otherwise the serial number cannot be stored.
Aperture is installed for all users on your mac, so the serial number is written to the system library, not the user library; this requires read/write access for administrators. Do you enter your serial number using an administrator account?
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Quit Aperture.
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Reenter your serial number, hopefully for the last time.
Sometimes Aperture writes this file to a temporary directory, when it cannot write to the Library. If the above does not work, look at the temporary directory /tmp
Use the Finder's "Go" menu
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bobigene wrote:
no it keeps asking me for a serial number, all the links that were sent for download non are for English
this is crazy
The Links provided to you are in English language..Do you see them in any other language? (if yes, screenshot please. )
OR do you mean you are looking for installer in English language? (If that's the case, then please download the installer using that link, as it is a Multilingual installation package.)
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Ok so two days ago I bought a MacBook Pro from Best Buy. It was one of those open package deals. Anyhow the MacBook was missing the software. I decided it might be a good idea to buy the Mac Box Set at the local Apple Store because I might need the OS disc at some point and I thought why not upgrade my iMac while I'm at it. So I went to an Apple Store and bought the Mac Box Set
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Please navigate to Application/Utilities/Adobe Installers and look for Lightroom uninstaller and uninstall it. Run the CC cleaner tool to remove any leftover ruminants of Lightroom: http://www.adobe.com/support/contact/cscleanertool.html .
Try installing Lightroom again from CC desktop.
Please let us know whether it worked.
Regards,
Romit Sinha
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