CS6 Downloader Error 101
Hi there, I have tried to install the CS6 Master Collection onto my laptop (windows 7, 64bit). I have downloaded it three times but each time it comes up with the same error message.
"Error extractiong the product installer (Error 101). check for availabe disk space on your system and try downloading the product again"
I know that i have 100GB free space and im wondering, what can i do to fix this problem?
Thanks, Jono
Should be working ok but perhaps try choosing to download to the desktop folder after completing solution 1 in Troubleshoot Adobe Download Assistant - http://helpx.adobe.com/creative-suite/kb/troubleshoot-download-assistant.html#main_Solutio n_1.
Similar Messages
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I am attempting to download a trial of Photoshop CS6 because I have never used anything more advanced than Elements and want to test it out. (I have Elements 7 and 10 on my computer.)
I have downloaded the Adobe Download Assistant, and my trial was downloading well...until it reached the end. When it all appeared to have finished loading, it gave me error 101, saying that I did not have enough room on my computer. I know very well that I have over 300GB free. So why won't the Photoshop download?? I tried removing unused files and have tried to download several times, and keep recieving the same message.
What do I need to do to make this go away?
Thank you,
DrewCheck this link it may help :- http://helpx.adobe.com/creative-suite/kb/troubleshoot-download-assistant.html
However the download assitant download the software at the place you hace selected , If you have customized at location then check the space at that place but if you have haven't changed it then empty Temp folder , Download folder and follow the above article. -
Download error 101 - even though plenty of disk space available
Trying to download/ install Elements 12 and keep getting the error 101 message - have ample disk space - this on windows 7 using Internet explorer.
See Solution 2 on the following page for an explanation and steps to resolve it...
Troubleshoot Adobe Download Assistant :
http://helpx.adobe.com/creative-suite/kb/troubleshoot-download-assista nt.html#main_Solution_2 -
Hi
i just spent a full 24 hours downloading this suite only too find error 101 on the screen at the end. Also found my friend had the exact same problem ? Both of us have ample storage space and i am saving the file to the desktop. ?
I wonder how this is supposed to be rectified?
RegardsCan you please specify the source from where you are downloading the products. Are you using Adobe Application Manager?
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After Effects cs6 download error
hello. i have a problem. when i try to download after effects it says to me : Eroor communicating with Adobe.com.(Error 107). Restart Adobe Download Assistant an try to add the product again. I restarted the programm but the error still exists. I reinstalled Adobe Download Assistant but its the shame...Can you help me?
After Effects CS6 requires a 64-bit version of Windows (http://www.adobe.com/products/aftereffects/tech-specs.html)
It won't install on a 32-bit version. -
can you advise? I am endeavouring to download Adobe Photoshop CS6 for a trial, before purchase. I have downloaded it three times so far but it still will not run. It completes download, advises me I have to sign in (even although I was already signed into Adobe Download Assistant) then appears to hang on the sign in page. Any help would be appreciated. Thanks
Hi Jeff
Thanks for getting back to me. I have now tried this on two different laptops with different systems (Windows 7/Vista), but still getting the same fault. I go through the download stage and when it is complete, it advises I need to sign in to access. The timer (bottom right) is still running three hours later ...
Copy screenshot attached, as requested.
Margaret -
Error 101 for downloading Photoshop CS6 Free Trial
Whenever I try to download Photoshop CS6's free trial this Error 101 comes up and tells me to check my disk space and try again. But I've got plenty of disk space and I don't know why this error keeps popping up! Help . I'm trying to download it onto a Toshiba laptop if that's any help.
Troubleshoot Adobe Download Assistant
Mylenium -
Got error 101 after PS CS6 download
downloaded PS CS6 and got error 101 now what?
Try clearing your cache and cookies. That should resolve the problem.
See http://helpx.adobe.com/creative-suite/kb/troubleshoot-download-assistant.html#main_Solutio n_1 -
Download assistant error 101 during Photoshop installation
I am unable to install Photoshop using Adobe Download Assistant. Because after finishing download it saying "Unable to extract.. error 101...". I'm trying to download it here: C:\Users\me\Downloads and I am the administrator.
My system configuration:
Windows 7 Ultimate 64bit
250GB Free space
3GB RAM
So please give me the direct download link of Photoshop CS6.
Thank you.Troubleshoot Adobe Download Assistant
And a "direct download link" doesn't exist in the sense you mean it - alll packages run through the extraction process. If you have issues, use tools liek WinZip or WinRar to do the extraction.
Mylenium -
Error 101 when finished download adobe assistent
hello i ve tried to download with adobe downlaod assistant the CS6 master collection (trial ) but when finished the downloading process show up the message : error 101 failed to extract files ,because isn;t enough space,something like that.but i have 380 GB free of space!!!!.i ve tried two times: first downlaod to my download folder and second to desktop folder,both of two i have the same folder.i have windows 8 x64.any solution please?
If using the download assistant is failing for you and falsely reporting iinsufficient space on your machine, try downloading/installing the files directly from the page linked below:
http://prodesigntools.com/adobe-cs6-direct-download-links.html
Be sure to follow the Very Important Indtructions section to acquire the files. -
Error 101 installing cs6 master collection
Getting error 101 while downloading photoshop cs6 master collection. Completely formated back to factory settings. windows 7 64.
Troubleshoot Adobe Download Assistant
Mylenium -
AAM 6.2 All - Download Error (U44M1I216) updating Adobe CSXS Infrastructure CS6
I'm a CS6 Cloud subscriber running Win7 32-bit and have been having the general 'Download Error/Update Failed' issue with AAM since 12/15/2012. I spent a couple of hours on the Live Chat line with an Adobe support person during which I downloaded and used the Cleaner; downloaded and installed the AAM 6.2 All package but continued to have the same issue 'Download Error/Update Filed' since.
I believe that I made progress this morning after reading a post on the boards from a direct licensed user with a different AAM issue. I used the Help/Update function of one of my CS applications which brought up an instance of AAM which, unlike the 'normal' System Tray version of AAM, didn't immediately go to the 'Download Error/Update Failed' state. This instance of AAM presents both an About and Preferences buttons. I pressed the Preferences button and this next screen showed the list of my applications and had both a Cancel and OK buttons.
When I pressed the OK button, I got to another screen with the list of my applications and About, Preferences and Update buttons. In addition to the list of my applications, each application had both a checkbox and an list expose button. When I pressed the list expose button for each of my applications, I got a complete list of the updates - at the 'package/version level - that AAM 6.2 ALL was attempting to install on my machine in order to maintain all of my applications.
I used that list to go to the Updates page on Adobe to find each of the listed package/version combo's that were listed by AAM 6.2:
17-Feb-2013 5:56:04a 2,473 Adobe Audition CS6 5.0.2 02-17-2013.log.gz
17-Feb-2013 5:44:42a 2,420 Adobe Bridge CS6 5.0.2 02-17-2013.log.gz
17-Feb-2013 7:01:32a 2,457 Adobe CSXS Infrastructure CS6 3.0.1 02-17-2013.log.gz
17-Feb-2013 6:30:08a 2,191 Adobe Dynamic Link Media Server 1.0.1 02-17-2013.log.gz
17-Feb-2013 6:32:14a 2,453 Adobe Extension Manager CS6 6.0.5 02-17-2013.log.gz
17-Feb-2013 6:42:52a 2,161 Adobe Media Encoder CS6 6.0.3 02-17-2013.log.gz
17-Feb-2013 6:16:28a 5,759 Adobe Photoshop CS6 Support 13.0.1.1 02-17-2013.log.gz
17-Feb-2013 5:38:10a 2,135 Adobe Prelude CS6 1.0.3 02-17-2013.log.gz
I downloaded and installed each of those update packages, one by one, and wittled down the list of packages that AAM sensed as needing to be updated down to just the 'Adobe CSXS Infrastructure CS6' package - needed by both Photoshop and Prelude.
I used the CSXS Infrastructure CS6 install log file - C:\Program Files\Common Files\Adobe\Installers - to confirm that the installation of the specific version that I had found was successful and it was:
02/17/13 07:01:30:198 | [INFO] | | OOBE | DE | | | | 4576 | Successfully installed 1 component:
02/17/13 07:01:30:198 | [INFO] | | OOBE | DE | | | | 4576 | - Adobe CSXS Infrastructure CS6_3.0.1_AdobeCSXSInfrastructure3-mul
I assume that there must be a later update to the Adobe CSXS Infrastructure CS6 package that isn't yet posted on the general Update site for direct down load. When I try to use the application specific instance of AAM to do the update of both Photoshop and Prelude with the version of CSXS that it senses is needed, I get the U44M1I216 error code in the AAM log.
Does anyone know if there is a later version of CSXS that is being called for? If so, do you have a link to where on the update site I can download it for direct update?
Thanks,
FrankHi,
Did exactly what was recommended and this was the result. Now there's a new error code for Premiere Pro.
Adobe After Effects CS6 11.0.1 Update
There was an error installing this update. Please quit and try again later. Error Code: U44M1I216
Adobe Extension Manager CS6 Update
There was an error installing this update. Please quit and try again later. Error Code: U44M1I216
Adobe Premiere Pro CS6 6.0.1 Update
There was an error installing this update. Please quit and try again later. Error Code: U44M1I208
Adobe CSXS InfrastructureCS6
There was an error installing this update. Please quit and try again later. Error Code: U44M1I216 -
I am getting an error message when trying to download cloud desktop error 101
getting error 101 when trying to download creative cloud desktop
Capt ray 1 I have not seen Error 101 within the Creative Cloud Desktop application previously. Can you please post a screen shot of the error you are experiencing? You can find details on how to post a screen shot at FAQ: How do I capture and post a screen shot or video?.
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i have error 101 in downloading adobe acrobat reader x1 pro
there is no acrobat pro reader. there is a reader and there is an acrobat pro.
and, that doesn't sound like an adobe error message.
restart you computer and retry a direct download. if you want acrobat pro: http://www.adobe.com/products/acrobatpro.html -
I keep getting message error 101, have tryed 3 times to download, on windows vista
i get message error 101, i've tryed to download 3 times now, with the same results every time. i'm using windows vista, any one have any ideas?
Hi dawndancer,
Error 101/102 normally appear when the the installer is unable to extract the files.
This could be due to a corrupt/incomplete download, the installer trying to extract at a location it does not have permissions to, or just plain permissions issue.
Also see, http://helpx.adobe.com/creative-suite/kb/troubleshoot-download-assista nt.html for help with Error 101 and 102.
This is the same link that Mylenium has posted in the post above.
1. Ensure that you're downloading to a writeable user location, and not to "Program Files" or Applications" folders
2. Try solution 1 and restart the download
3. Try solution 2 to clear some space if you're running low
4. Ensure that you're logged in with Admin privileges
Alternately you can follow the steps listed in http://forums.adobe.com/thread/981369 to initiate a direct download, and then proceed to install.
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