CS6 Downloading Issue and question regarding Serial Key

I purchased the CS 5.5 Master Collection from a reseller during the period that allowed for a free upgrade to CS6. On 5/7/2012 I submitted the necessary documentation at the Customer Service Portal. On 5/17/2012 I received an email that the upgrade would be available for download in my Adobe account in 24-48 hrs. Under "My Orders" within my account it shows CS6 (it's been there since 5/17). When I attempt to download the file it directs me to the following page-
Any suggestions on how to download the file?
I also have not recieved a serial key. Will this be emailed?
Thanks

Sdart I would recommend contacting our support team. They can work with you individually to resolve your difficulties.

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Toshiba Satellite a505-6005 hard drive issue and questions regarding options I may have

Issue: start up computer and windows does not start. It eventually goes to a startup repair screen and eventually says "resolving disk errors...", and that's if it even gets to that screen. Unfortunately I never made a recovery disk or system image discs (I know that was not smart). I did however kept my files backed up so that was good.
Steps I took: Took it to Best Buy and the tech advised me that the Black Tie 2 year protection had expired on Jan 30th 2012, and so it could not be repaired for free. I asked the tech there how much it would cost to fix and they had advised me that it was most likely a hard drive issue and that it would cost nearly $400 to replace/fix it. So I decided to buy a new Asus K53E-BBR14 laptop since it was not much more. When I got home and loaded everything up and got the computer to how I want, I went ahead and made a recovery disc and system image disc's. I tried using the recovery disc that I had made with my Asus in the Toshiba laptop and boot it from the dvd drive and it did not get anywhere. So I ASSUME that it really is a hard drive error because the RAM worked just fine in my new laptop and "repairing disk errors.." means something is wrong with the hard drive:
Now that you know the background of what has happened my questions are as followed:
1. Can I buy a new hard drive for the Toshiba and use the recovery and system image disc's i created on the new hard drive that i install in the toshiba? and just removed the bloatware from Asus (or does that not even get added to the disc's I created)?
2. If so, will it prompt me to enter the Windows 7 product key? and therefore using the product key located on the bottom of the toshiba?
3. What other steps could I take to make this toshiba laptop salvageable? This way i can turn around and sell it.
Thanks,
Russell States

Also,
I noticed that i can purchase (well pay the shipping anyways) recovery media from Toshiba. Can I use that on a new hard drive installed in the toshiba?
BTW ran the Windows Memory Diagnostics Tool and no problems were found with the memory. and i do not care about the old hard drive as I have MY files backed up. I just want to try to get this toshiba laptop back to being "like new".
Thanks,
Russell

How to obtain Video and Non Video Serial Keys for Premiere Pro CS6

Discovered that certain codec presets (specifically the AVCHD codec) was not available for Premiere Pro CS6 installed under Creative Cloud for Enterprise.
Understand there are two different serial numbers for use in installation. One of these serial numbers is labeled "Video," and one is labeled "Non-Video.
Where are these serial numbers located? How are the serial numbers obtained?

Hello Ann,
Appreciate your reply..
Here is where some additional confusion arises (reference bottom part referring to Video Serial Keys) Adobe support said that these Video Keys are to be purchased from the reseller (which makes no sense)
Error "...a sequence that could not be opened"
So, if I understand from your replies and what I have read - it is of the belief that by de-activating and re-activating will address the issue of the missing codecs. Do you believe this to be correct as well?
Thank you

Question regarding Calculated Key Figures in BEx and their impact on SQL

Hello,
I am new to BO SAP integration. I have a question regarding using CKF in BEx.
I created universe off of a BEx query with no CKF. I then created a Webi report with come dimensions and measures. I captured the SQL generated using trace (ST05).
In the same BEx, I then create a CKF. Then refreshed the universe and created a new Webi report using the same dimensions and the CKF. The SQL generated had many more select statements.
My question is what is the effect of CKF on the generated SQL and is there a performance issues using CKF in BEx as opposed to creating variables in Webi report?
Thanks,
Nikhil

Hi,
if your CKF will have always same unit and you have one KF in you inforpovider with this unit, you can try to do this trick
create a new hidden CKF as new CKF = KF / KF (with this equale new CKF = 1 unit)
change your old CKF as old CKF = old CKF * new CKF
let me know if it works.

CS6 downloading issues

I bought CS6 through adobe and tried to download it on my PC. It's telling me that it's not a genuine copy and may be counterfeit. I don't understand why this would be since I bought it thruogh adobe online. Anyone know what I could do ? And customer service is close on the weekend, I was really hoping to start using it today !!

@Nicolehebert , Download the software as the trial from the Adobe.com again and then use your serial number to serialize it.
@ Dwarfman, Your issue is different then OP, if your software start in Trial mode then you should be able to license it with your Adobe Id and password,

OS 10.3.1 Update - issues and question on how to uninstall / rollback

Hi.
Up front, I'm trying to remain calm, professional, objective. Pretty sure I've missed the mark, but, then, read on...
I'm having some issues with OS 10.3.1 update. Before anyone says search the boards, I have. For hours. On various websites. I'd appreciate (but am not hopeful for) an official response from BlackBerry.
1. I am using a Z30. Carrier is Rogers Wireless (Canada) Updates are set to off. Yet, unbelievably, the update came down anyway, when I was driving, didn't know until I got home. Device rebooted and now 10.3.1xxxx is on my smartphone.
ISSUES:
1. The screen blacks out. EVERY TIME I wake it, the display is zoomed in. I have to gesture and gesture and gesture to get the display to fit the screen so I can unlock the phone.
2. The home screen is not customisable, and is the default. Now I have to swipe to get to either the hub or my applications. Twice the work = 1/2 the productivity.
3. The much-vaunted Assistant does what, exactly? All I know is when I did voice dialing via Bluetooth earpiece, the call would (75% of the time) be made. The other 25% of the time, I have to tell it "Call Mom Home" is not the same as "search battery charge". Yeah, my bluetooth is a very expensive, highly-rated one that has no issues in recognition with any other device. Now, the Voice part (Assistant?) doesn't make ANY calls. At best, it offers me suggestions, usually not related (Linda <> Tom) and wastes my time reading out multiple PHONE NUMBERS. Good grief, If I knew the darn phone number, I'd just tell it, Call (phone number). It'd be faster than sitting through all that. Otherwise, Voice Assistant whatever doesn't do much of anything for me. I have it set, as far as I can tell, to do the minimum, not interact with everything on my phone.
4. Although the new Camera app now (finally!) renders colours more-or-less correctly, whereas before everything was tinted blue, I'm not a fan of the new positioning of the controls. Putting the video button beside the "Take picture" button is ridiculous. The touch sensitivity is so off, that I find myself recording video rather than taking a wanted picture --- and the moment is lost. I really miss being able to tap the screen to take a picture. Now I have to aim for a small dot at the bottom. If I wanted an iPhone, I would have bought an iPhone!
5. More on the Camera front, it's now difficult to get to photos. As in, I touch the icon to bring up the list of photos, and the latest shot never appears. I have to swipe to find it. And in a different direction now.
6. In the Hub, especially, the "select multiple" used to be right in the middle of the menu. Now I have to scroll down to find and activate it.
7. What's with the honking battery drain? More tinkering required on my part to get it back to the 4-day standby I used to enjoy?
MISSED FEATURES UPDATES:
1. I was really hoping this latest update with display the NUMBER of the phone entry. Such as Work 1, Work 2, etc. I find it useful to assign direct number always as Work 1, then toll free as Work 2, Main reception as Work 3, Home as Work 4, and so on. Then it's easy to use (or used to be) voice dialling to call the number I want without knowing what the number actually is. I was also hoping the update would eliminate that so offensive message "next time, just say call xxxxx Mobile 2" or whatever. Which I darn well would, if there was anything in the contacts to display the sequence of numbers.
2. Calendar. Seriously, why can't I set a reminder for somewhere between 3 and 7 days???? I'm so tired of setting one for (7-3) days, doing the calculation in my head to bypass weekends or other events) then having to update the reminder when I get to the BlackBerry-approved 3 day range. Other smart phones allow any custom setting. Allow me to also ask, put the custom reminder FIRST. Don't make us scroll all the way to the bottom to find it!
3. Allow me to put my most-used icons on the fricking HOME SCREEN! I don't care about the cutesy pictures. I care about getting my job done as quickly and conveniently as possible.
4. Fix the darn voice control mechanism. I bought expensive Bluetooth pieces. All I want to do is do voice dialling. That's it.
5. Give me some control over the spell check. There's no way to edit the words that are "learnt" through monitoring usage.
6. Enough with the US-marketing. Mountain Time is Mountain Time. Not US-Mountain Time. I'm not picking something like that, I don't care who that offends. It's as dumb as as settting time zones (as Apple used to) to "Calgary, Alberta." I don't live in Calgary. I do live in the GENERIC Mountain time Zone.
7. Speaking of, I also speak English. Not US-English with US-spelling. How about giving Canada some love
8. Give me the option to rollback the update. Or at least choose which parts I want.
9. Expand support for file formats. At this point, I can only load documents onto my smartphone if they're Adobe or Microsoft Office. Here's the thing - I operate in the Corel WordPerfect universe. So the Z30 is limited in what I can / can't do with it. Why on earth can't I just copy my FILES to my phone? Even if I can't edit them, I can use the whopping 64 GB memory chip as a flash drive to take my files with me when I travel. I don't always take a computer ...sometimes I use what's at destination. Plus having them on the phone SHOULD allow me to email them or send in other ways...whether or nor BlackBerry can read them.
===================
REQUEST FOR ASSISTANCE:
Better - release an immediate UPDATE to fix these problems and add the features I've noted above. Surely I'm not the only one struggling with the built-in limitations of the interface and info-displays.
Please tell me how I can rollback / uninstall / whatever this "update".
I shudder to think the only solution is to backup, restore, then reload the Z30. Others have tried and have not been successful.
MORE VENTING;
The only reason I'm still on BlackBerry is that the issues and to an extent a difference in perspective regarding phone layout / features are still less problematic on BB Z30 than they are on ios or android platforms. Absolutely in my opinion. But then, I'm the one with a frustration level well into the redline.
Thanks for reading. I'll be even more grateful for some resolution.
Cinereo

Also:
#2) You can turn off the blank home screen by going to Settings >Display and turning off "Show Wallpaper When All Apps Are Closed."
1. Please thank those who help you by clicking the "Like" button at the bottom of the post that helped you.
2. If your issue has been solved, please resolve it by marking the post "Solution?" which solved it for you!

CS6 download asst and element 11

CS6 Download Assistant Error 106. I am on Windows Vista. I also had a msg in the Image size box in Elements 11 tell me: error launching default browser. You may need to reinstall the application and help component. Both are trials. HELP.

Hi Jeri Murphy
Error 106 occurs when There is already a product waiting to be added.
Please See the below KB Doc : http://helpx.adobe.com/creative-suite/kb/troubleshoot-download-assistant.html

Problems installing windows on a clean Mac Pro internal drive - issues and questions

Hey,
I have a Mac Pro mid 2010 with the following drive configurations:
3x120GB SSD in a RAID-0 as Boot (OS X 10.8.6) and SSD Scratch (working files)
3x4TB HDD in a RAID-0 as Master (data) and HDD Scratch (downloads)
1x100GB SSD (Spare...to install windows on)
I have literally tried every possible way of installing Windows 8 on that single SSD...both using bootcamp and without.
I can get it installed and working, install all the drivers/updates/software...involving multiple reboots into windows. Everything seems fine, and i shut down and boot into OS X, which works perfectly as expected. BUT, when i try and boot into Windows again (using <option> key at startupand selecting the windows volume, called "EFI Boot" which i did not name) I can log in and start using apps and then 20-40 seconds later i get the BSOD.
I can't for the life of me figure out why.
It's the easiest thing in the world to partition a single OSX drive to boot windows ON THE SAME DRIVE, but i can't seem to boot stably into a standaloe internal drive.
NOTE: I prepare the Windows drive by formatting the entire thing to "Free Space" using disk utility in Mac OS X, and can see that there are no partitions (EFI or otherwise) on the drive. Then I pull all the other drives except the target drive, reboot with a Windows 8 USB drive (created by BootCamp Assistant on my macbook air, because apparently some genius thought that task was too complicated for a Mac Pro...jks) and install from there. The funny part is that i can pick out the target drive in the windows setup, it's registering as 1 disk/partition of UNALLOCATED SPACE, as expected, but there is a warming that windows cannot be installed on this drive because my computer does not support booting to this disk, and that i should check that it's controller is enabled in the BIOS.....which to the best of my knowledge is not used by intel-macs, which use UEFI. But i can still click "Next", so I do and install Windows and boot to this drive, restarting and installing software updates and drivers as mentioned above.
The BSOD seems to pop up only after i've rebooted to Mac OS X and then try to go BACK to Windows 8.
The version of windows 8 and install USB were checked using my macbook air, and they work flawlessly. ASLO that warning about not being able to boot to the drive during windows setup isn't present.
I'm wondering if the fact the the RAID volumes are a software RAID, using Disk Utility in OSX is causing windows some issues...which makes no sense.
I'll keep playing, but I'm not confident I'm ever going to find a solution.
Somebody be my hero...

Hey Hatter,
Another question for you:
I can't seem to use system preferences>>startup disk to boot into windows. When I select windows and then restart i get a black "BIOS-like" screen which then cuts out and a message is displayed that says "there is no bootable disc"
This stumped me, because I know i can boot into windows from the boot screen (holding down option and selecting "EFI Boot" which apparently is what my windows drive is called.
because of my Mac OSX Raid arrays, i had to install windows by formatting a drive to HFS+ (GUID) pratition table, then repartition to "Free Space" then using an install usb that i made with my macbook air, pull all my other drives and install by selecting the usb drive to boot from.
I went into disk utility to see if I can repair the disk, and disk utility says that the disk has to EFI partition and that we won;t be able to boot from it....which is very confusing because i can boot from it.
Windows 8 apparentl;y uses UEFI from my research....so i'm utterly stumped.
I beleive this is also the cause of my newly purchased graphics card Mac Edition HD 7950, throwing me a BSOD when i select to boot in windows from the boot menu...
Any advice would be greatly appreciated.

Nokia Lumia 900 Issues and Questions

I bought my Nokia Lumia 900 last March and it's running pretty well. It's fast and reliable, although I have some issues regarding it.
1. When I'm in a conversation and I receive multiple text messages, I need to press the back button as many times as the number of messages I have received so I can go back to the menu. Not a big problem at all, but it can be quite annoying once you've already received a lot of messages and you try to go back to the messages screen.
2. I don't have the compass. When I try to download apps, it says my phone is missing some features that the app requires, which happens to be the compass. The phone's specification (on the Nokia website) says that the phone has a magnetometer, GSMArena and Wikipedia both say that the Lumia 900 has a compass.
3. It doesn't have Xbox Live. It's also included in the specifications that the Lumia 900 has Xbox Live, but when I go to Games, I only get Collection.
Issue number 1 isn't that much of a problem, but issues 2 and 3 are very disappointing. I tried searching for ways to fix these and I found an article saying that a reset will fix the compass and Xbox Live issue. I did that, and when I opened it, I saw Xbox Live on my Start Screen but when I activated my Wi-Fi, it changed to Games and still no Xbox Live there. The compass problem isn't fixed either. To those who experienced the same issues, can you please tell me how you fixed it? Thanks in advance.
Also, about the 7.8 update, I've been waiting for it for some time now and it's now available on my unit. Is it safe to install? I'm worried that if it fails it might make my phone useless. How long does it usually take?

Hi Ronio9riku,
Welcome to Nokia Support Discussions!
1. Once you received multiple text messages, can you not open one message and then press the Start button to go back to the live tiles and select Messaging again to go to the next message?
2. The phone supports compass (magnetometer). Have you tried to use the On-Device Diagnostic Tools to calibrate the Magnetomer? You can open the dialer and then input ##634#. Select Magnetometer and then calibrate the phone. Make sure that the location of the phone is On under Settings!
3. The phone supports Xbox Live which you can access on the phone by selecting Games on the start screen or by going to the App List. However, Xbox Live is not available to all countries/regions. You can visit the link for the countries/regions supported: www.xbox.com/LIVE/countries.
It's safe and recommended to update the phone whenever there is a software update offered. This improves the perfomance of the phone so why not connect your phone to your computer, open the Zune and install the update?
For more information, see this link: http://www.windowsphone.com/en-us/how-to/wp7/update-central
If you're asking how long the update takes, it is usually 30 minutes to 1 hour.

WDK 8.1 update download issue and integration problem with VS Express 2013

I have VS Express 2013 in my machine and want to download the WDK 8.1 Update. However, I am facing two issues:
1. The download site says : "You have to register for downloading. Click on continue to register and download". On doing so it asks for what I want to download. Then it redirects to the page saying "Thank You for downloading". However,
it has been more than 10 times since yesterday and yet no file has popped up for download. It is the same problem with other machines.
2. On installing WDK 8.1 from softonic, it has created a separate folder and shows no way for its integration with VS express 2013. I do not get any "Windows driver functionalities" in VS Express 2013.
Could somebody point me where I am wrong.
Thank You in advance

Hi codeahead,
About this (1) issue, could you please tell me where you download the WDK 8.1 Update?
Generally, I know that we can download the WDK 8.1 Update from the following Microsoft Official site.
http://www.microsoft.com/en-us/download/details.aspx?id=42273
So please you check if you download the WDK 8.1 Update from the above link.
(1) If no, please try to download this WDK 8.1 Update from the above link check this issue.
(2) If yes, could you please tell me if you register a life user account from this Microsoft?
Generally, I know that when we download some software from this Microsoft site, we will need to register a life user account.
So please check if you have a life user account from this Microsoft site.
However, as you said about the (2) issue. Since it is related to install the WDK 8.1 with VS2013 Express. Since I am not the VS Install experts, so I suggest you can post this issue directly to this VS Install forum:https://social.msdn.microsoft.com/Forums/vstudio/en-US/home?forum=vssetup
, you will get better support.
Thanks for your understanding.
Best Regards,
We are trying to better understand customer views on social support experience, so your participation in this interview project would be greatly appreciated if you have time. Thanks for helping make community forums a great place.
Click
HERE to participate the survey.

Master Suite CS6 download issue

I am trying to download the 6.6GB Master Suite CS6 file for MAC and nothing happens. Any idea what might be wrong? To get the obvious question out of the way, I am using a MAC.

Login to www.adobe.com website.
Click on downloads and then paste the required URL in your address bar.
Design and Web Premium CS6 :- http://trials2.adobe.com/AdobeProducts/DSST/CS6/osx10/DesignWebPremium _CS6_LS16.dmg
Design Standard CS6 :- http://trials2.adobe.com/AdobeProducts/DSGN/CS6/osx10/DesignStandard_C S6_LS16.dmg
Master Collection CS6 :- http://trials2.adobe.com/AdobeProducts/STAM/CS6/osx10/MasterCollection _CS6_LS16.dmg

Msi gt70 with some issues and questions answer asap thanks

my first issue is my ssd it is just too small how do I increase it probably a step by step link to where I can purchase and learn how to install it second of all I really need my msi burn recovery so my f3 does not work anymore, I have my drivers cd but that doesn't have it, the next issue is softwares I use when the render the use my ssd and that makes them seriously slow the need more memory space I wish I could make them use the bigger harddrive at least for the main time till I get a new one, my soft keys work except eject and wireless off all others work

Wow.....
Well, first off, try and use some periods here and there. Or a list. Something to atleast break things up in a coherent manner.
So, you want a guide on how to install another SSD. That's a pretty complex matter, judging by what I can get out of your post, your technical prowess may not be where it needs to be in order to do that.
Also, without knowing what you currently have, other than it is a GT70, it really makes it difficult to tell you what to get.
As far as your software, I'm sorry, but there really isn't any way to help you since you seem to have not made the recovery disks like you were supposed to. I would contact MSI for more information on how to proceed at this point.
After we get the above sorted, we can work on your other questions.

A Few Issues and Questions I Have (GRUB, pacman, XBMC)

Hi everyone. (Skip to the third paragraph for where my questions start, I got a little carried away in the first two, sorry!)
I installed Arch Linux for the first time around a week ago. I am now on my third install. The first time I reinstalled because I was experimenting too much with window managers, xfce4 and other desktop environments. I tried to tweak too much and couldn't boot into a graphical environment. I know I could of removed everything using pacman and re-installing the programs I liked but I wanted to start a fresh completely, had no real other reason really. All went well and my system was up and running again with GNOME (previously my go to desktop environment). However now and again my laptop wouldn't boot GRUB. It would just stop after my BIOS screen with the Acer logo.
Eventually I started tinkering with window managers and installing just the bare minimum. I really liked what I ended with and so wanted to reinstall again. This time because I was going for the bare minimum approach, had a lot of installed bloat, wanted to move to btrfs and wanted to learn a lot more about how the system works. Previously I had followed a guide and taken very little in, if I was going to be working without a desktop environment I knew I would need to be in the command line a lot and so this time I had my longest install yet, as I read everything slowly and tried to learn what I was doing. Evidently this was my only problem free install. This time I still have my GRUB problem however.
So for my first install GRUB worked fine, however on my second and third it randomly doesn't load (Picture included at the end). After having to power off by holding the power button and restarting it will then load fine. It's unresponsive to just pressing the power button and waiting or CTRL+ALT+Delete. This can happen on a reboot or when turning on after a period of down time. AFAIK I installed GRUB the same way both times. I have tried reinstalling GRUB and the problem remains.
My second question is in regards to my many installs. Is there any easy way to see programmes I have installed so I can remove what I don't need? I have tried pacman -Qe but I still get a lot of programmes that I haven't installed, I assume they are in the base, or base-devel group, so is there anyway I can not have these showing in my list of installed packages? I don't believe an --ignoregroup option exists when running a query with pacman like it does when installing and updating.
Lastly XBMC doesn't recognise my second screen, a projector, after I have enabled it with xrandr. Now I have found a workaround by looking on google, with wmctrl and have embedded the command in my open-box menu. This makes my XBMC believe it is windowed however instead of being true full screen. I was wondering whether anybody knows of an explicit solution instead of working around the problem.
Heres the link to the picture for GRUB, this is all I get after the BIOS: http://imgur.com/a/uhVgp
Please ignore the second picture, I thought my system wasn't updating but turns out the application I thought wasn't updating was in fact in Community-Testing, not Community, oops.
I'm sorry if these solutions can be found elsewhere, I really have tried looking around but don't believe I'm finding what I need. Maybe I'm searching for the wrong terms, I'm not too sure.
Thank you for any help.
EDIT: Minor edit, but wow I've been running Arch now for 2 weeks, not 1, time flies sometimes eh?
EDIT2: FINALLY got Arch to listen to my line-in, my Wii-U audio goes through my external sound card and I have never got it to work under Linux. Been trying for over a year for this to work, had to use Windows to listen to line in. That's one less reason to keep Windows. I love Arch, guess it's time for some Smash Bros and Monster Hunter 3U tonight!
Last edited by BradPJ (2013-06-05 15:34:28)

With regard to 'pacman -Qe' output: http://allanmcrae.com/2011/07/secondary … th-pacman/ or you can exclude some packages from that listing by using grep.
Sidenote: JFC, Allan, what have you done with your blog template??

After downloading SP0, and entering the product key, get Evaluation message

I have bought CR2008, then downloaded SP0.
I entered the product key from my original CR2008 cd.
Now every time I start CR I get a message: Evaluation Copy: This will expire in 7937 days. etc.
Now 7937 days is 20 years, so I am not afraid of loosing the use of CR but it is rather annoying.
How can I turn this message off??

Install SP1 and then SP2

I purchased the student version of lightroom and used it on PC. Now just got macbook and would like to install on this but no disc drive on macbook. how can i download it and enter an activation key?

i have activation code. originally purchased via amazon as the disc version and i have this but no disc drive.

If you registered the license with Adobe, then you should be able to download the software from your "My Plans and Products" associated to you Adobe ID. Assuming you are logged in with your Adobe ID, try here:
https://www.adobe.com/account/account-orders.html
I currently see the serial numbers of all of my versions of Lightroom (and other Adobe products) and there are download links.
Detailed instructions here:
Find a download link on Adobe.com

CS6 Downloading Issue and question regarding Serial Key

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