CS6 Freezes
This is not 100% reproduceable but happens frequently. I open a new image in CS6 (from Lightroom4) and choose the polygon lasso tool. CS6 freezes for several minutes. Other SW on the computer runs normally. After a few minutes it just goes back to running normally. This is on a MAC 2.66GHz MAC Pro quad intel dsktop with OSX10.7.3. Cmd/Alt/Esc shows Cs6 running normally throughout.
same here... frequent freezes after opening a number of files (6x 20 MB files) after 2 minutes or so all is normal.... other software is running fine, just PS CS6
MBP 2.53 Ghz Intel Core i5, 4GB RAM, 500 GB HD OSX 10.7.3.
Adobe Photoshop Version: 13.0 (13.0 20120305.m.415 2012/03/05:21:00:00) x64
Operating System: Mac OS 10.7.3
System architecture: Intel CPU Family:6, Model:37, Stepping:2 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, HyperThreading
Physical processor count: 2
Logical processor count: 4
Processor speed: 2530 MHz
Built-in memory: 4096 MB
Free memory: 1700 MB
Memory available to Photoshop: 3412 MB
Memory used by Photoshop: 70 %
Image tile size: 128K
Image cache levels: 4
OpenGL Drawing: Enabled.
OpenGL Drawing Mode: Basic
OpenGL Allow Normal Mode: True.
OpenGL Allow Advanced Mode: True.
OpenGL Allow Old GPUs: Not Detected.
OpenGL Version: 2.1 NVIDIA-7.18.11
OpenCL Unavailable
Video Card Vendor: NVIDIA Corporation
Video Card Renderer: NVIDIA GeForce GT 330M OpenGL Engine
Display: 1
Main Display
Display Depth:= 32
Display Bounds:= top: 0, left: 0, bottom: 1200, right: 1920
Video Renderer ID: 16918034
Video Card Memory: 236 MB
Video Rect Texture Size: 8192
Serial number: Tryout Version
Application folder: MBPHD500:Applications:Adobe Photoshop CS6:
Photoshop scratch has async I/O enabled
Scratch volume(s):
Startup, 465.0G, 234.4G free
Required Plug-ins folder: MBPHD500:Applications:Adobe Photoshop CS6:Adobe Photoshop CS6.app:Contents:Required:
Primary Plug-ins folder: MBPHD500:Applications:Adobe Photoshop CS6:Plug-ins:
Additional Plug-ins folder: not set
Installed components:
adbeape.framework adbeape 3.3.8.19346 66.1025012
AdbeScriptUIFlex.framework AdbeScriptUIFlex 6.2.29.18602 66.490082
adobe_caps.framework adobe_caps 5.0.11.0 1.256674
AdobeACE.framework AdobeACE 2.19.18.19243 66.492997
AdobeAGM.framework AdobeAGM 4.26.17.19243 66.492997
AdobeAXE8SharedExpat.framework AdobeAXE8SharedExpat 3.7.101.18636 66.26830
AdobeAXEDOMCore.framework AdobeAXEDOMCore 3.7.101.18636 66.26830
AdobeBIB.framework AdobeBIB 1.2.02.19243 66.492997
AdobeBIBUtils.framework AdobeBIBUtils 1.1.01 66.492997
AdobeCoolType.framework AdobeCoolType 5.10.31.19243 66.492997
AdobeCrashReporter.framework AdobeCrashReporter 6.0.20120201
AdobeExtendScript.framework AdobeExtendScript 4.2.12.18602 66.490082
AdobeJP2K.framework AdobeJP2K 2.0.0.18562 66.236923
AdobeLinguistic.framework 17206
AdobeMPS.framework AdobeMPS 5.8.0.19463 66.495174
AdobeOwl.framework AdobeOwl 4.0.93 66.496052
AdobePDFL.framework AdobePDFL 10.0.1.18562 66.419471
AdobePDFSettings.framework AdobePDFSettings 1.4
AdobePIP.framework AdobePIP 6.0.0.1642
AdobeScCore.framework AdobeScCore 4.2.12.18602 66.490082
AdobeUpdater.framework AdobeUpdater 6.0.0.1452 "52.338651"
AdobeXMP.framework AdobeXMPCore 66.145661 66.145661
AdobeXMPFiles.framework AdobeXMPFiles 66.145661 66.145661
AdobeXMPScript.framework AdobeXMPScript 66.145661 66.145661
ahclient.framework ahclient 1.7.0.56
aif_core.framework AdobeAIF 3.0.00 62.490293
aif_ocl.framework AdobeAIF 3.0.00 62.490293
aif_ogl.framework AdobeAIF 3.0.00 62.490293
AlignmentLib.framework xcode 1.0.0.1
amtlib.framework amtlib 6.0.0.75
boost_date_time.framework boost_date_time 6.0.0.0
boost_signals.framework boost_signals 6.0.0.0
boost_system.framework boost_system 6.0.0.0
boost_threads.framework boost_threads 6.0.0.0
Cg.framework NVIDIA Cg
CIT.framework CIT 2.0.5.19287 145486
data_flow.framework AdobeAIF 3.0.00 62.490293
dvaaudiodevice.framework dvaaudiodevice 6.0.0.0
dvacore.framework dvacore 6.0.0.0
dvamarshal.framework dvamarshal 6.0.0.0
dvamediatypes.framework dvamediatypes 6.0.0.0
dvaplayer.framework dvaplayer 6.0.0.0
dvatransport.framework dvatransport 6.0.0.0
dvaunittesting.framework dvaunittesting 6.0.0.0
dynamiclink.framework dynamiclink 6.0.0.0
FileInfo.framework FileInfo 66.145433 66.145433
filter_graph.framework AdobeAIF 3.0.00 62.490293
hydra_filters.framework AdobeAIF 3.0.00 62.490293
ICUConverter.framework ICUConverter 3.61 "gtlib_3.0" "." "16615"
ICUData.framework ICUData 3.61 "gtlib_3.0" "." "16615"
image_compiler.framework AdobeAIF 3.0.00 62.490293
image_flow.framework AdobeAIF 3.0.00 62.490293
image_runtime.framework AdobeAIF 3.0.00 62.490293
LogSession.framework LogSession 2.1.2.1640
mediacoreif.framework mediacoreif 6.0.0.0
PlugPlug.framework PlugPlug 3.0.0.383
UpdaterNotifications.framework UpdaterNotifications 6.0.0.24 "6.0.0.24"
wrservices.framework
Required plug-ins:
3D Studio 13.0 20120305.m.415 2012/03/05:21:00:00 ©2006-2012 Adobe Systems Incorporated - from the file “U3D.plugin”
Accented Edges 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
Adaptive Wide Angle 13.0, Copyright © 2012 Adobe Systems Incorporated - from the file “Adaptive Wide Angle.plugin”
ADM 3.10x16, Copyright © 1987-2008 Adobe Systems Inc. All rights reserved. - from the file “AdobeADM.bundle”
Angled Strokes 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
Average 13.0 20120305.m.415 2012/03/05:21:00:00 ©1993-2012 Adobe Systems Incorporated - from the file “Average.plugin”
Bas Relief 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
BMP 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
Camera Raw 7.0 (308), Copyright © 2012 Adobe Systems Incorporated - from the file “Camera Raw.plugin”
Chalk & Charcoal 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
Charcoal 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
Chrome 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
Cineon 13.0 20120305.m.415 2012/03/05:21:00:00 ©2002-2012 Adobe Systems Incorporated - from the file “Cineon.plugin”
Clouds 13.0 20120305.m.415 2012/03/05:21:00:00 ©1993-2012 Adobe Systems Incorporated - from the file “Clouds.plugin”
Collada DAE 13.0 20120305.m.415 2012/03/05:21:00:00 ©2006-2012 Adobe Systems Incorporated - from the file “U3D.plugin”
Color Halftone 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
Colored Pencil 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
CompuServe GIF 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
Conté Crayon 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
Craquelure 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
Crop and Straighten Photos 13.0 20120305.m.415 2012/03/05:21:00:00 ©2003-2012 Adobe Systems Incorporated - from the file “CropPhotosAuto.plugin”
Crop and Straighten Photos Filter 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
Crosshatch 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
Crystallize 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
Cutout 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
Dark Strokes 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
De-Interlace 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
Dicom 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from the file “dicom.plugin”
Difference Clouds 13.0 20120305.m.415 2012/03/05:21:00:00 ©1993-2012 Adobe Systems Incorporated - from the file “Clouds.plugin”
Diffuse Glow 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
Displace 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
Dry Brush 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
Eazel Acquire 13.0 20120305.m.415 2012/03/05:21:00:00 ©1997-2012 Adobe Systems Incorporated - from the file “EazelAcquire.plugin”
Embed Watermark NO VERSION - from the file “DigiSign.plugin”
Enable Async I/O 13.0 20120305.m.415 2012/03/05:21:00:00 © 2004-2012 Adobe Systems Incorporated - from the file “Enable Async IO.plugin”
Entropy 13.0 20120305.m.415 2012/03/05:21:00:00 ©2006-2012 Adobe Systems Incorporated - from the file “statistics.plugin”
Extrude 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
FastCore Routines 13.0 20120305.m.415 2012/03/05:21:00:00 ©1990-2012 Adobe Systems Incorporated - from the file “FastCore.plugin”
Fibers 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
Film Grain 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
Filter Gallery 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
Flash 3D 13.0 20120305.m.415 2012/03/05:21:00:00 ©2006-2012 Adobe Systems Incorporated - from the file “U3D.plugin”
Fresco 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
Glass 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
Glowing Edges 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
Google Earth 4 KMZ 13.0 20120305.m.415 2012/03/05:21:00:00 ©2006-2012 Adobe Systems Incorporated - from the file “U3D.plugin”
Grain 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
Graphic Pen 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
Halftone Pattern 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
HDRMergeUI 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from the file “HDRMergeUI.plugin”
IFF Format 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
Ink Outlines 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
JPEG 2000 13.0 20120305.m.415 2012/03/05:21:00:00 ©2001-2012 Adobe Systems Incorporated - from the file “JPEG2000.plugin”
Kurtosis 13.0 20120305.m.415 2012/03/05:21:00:00 ©2006-2012 Adobe Systems Incorporated - from the file “statistics.plugin”
Lens Blur 13.0, Copyright © 2002-2012 Adobe Systems Incorporated - from the file “Lens Blur.plugin”
Lens Correction 13.0, Copyright © 2002-2012 Adobe Systems Incorporated - from the file “Lens Correct.plugin”
Lens Flare 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
Liquify 13.0, Copyright © 2001-2012 Adobe Systems Incorporated - from the file “Liquify.plugin”
Matlab Operation 13.0 20120305.m.415 2012/03/05:21:00:00 ©1993-2012 Adobe Systems Incorporated - from the file “ChannelPort.plugin”
Maximum 13.0 20120305.m.415 2012/03/05:21:00:00 ©2006-2012 Adobe Systems Incorporated - from the file “statistics.plugin”
Mean 13.0 20120305.m.415 2012/03/05:21:00:00 ©2006-2012 Adobe Systems Incorporated - from the file “statistics.plugin”
Measurement Core 13.0 20120305.m.415 2012/03/05:21:00:00 ©1993-2012 Adobe Systems Incorporated - from the file “MeasurementCore.plugin”
Median 13.0 20120305.m.415 2012/03/05:21:00:00 ©2006-2012 Adobe Systems Incorporated - from the file “statistics.plugin”
Mezzotint 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
Minimum 13.0 20120305.m.415 2012/03/05:21:00:00 ©2006-2012 Adobe Systems Incorporated - from the file “statistics.plugin”
MMXCore Routines 13.0 20120305.m.415 2012/03/05:21:00:00 ©1990-2012 Adobe Systems Incorporated - from the file “MMXCore.plugin”
Mosaic Tiles 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
Multiprocessor Support 13.0 20120305.m.415 2012/03/05:21:00:00 ©1990-2012 Adobe Systems Incorporated - from the file “MultiProcessor Support.plugin”
Neon Glow 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
Note Paper 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
NTSC Colors 13.0 20120305.m.415 2012/03/05:21:00:00 ©1993-2012 Adobe Systems Incorporated - from the file “NTSC Colors.plugin”
Ocean Ripple 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
Oil Paint 13.0, Copyright © 2011 Adobe Systems Incorporated - from the file “Oil Paint.plugin”
OpenEXR 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
Paint Daubs 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
Palette Knife 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
Patchwork 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
Paths to Illustrator 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
PCX 13.0 20120305.m.415 2012/03/05:21:00:00 ©1989-2012 Adobe Systems Incorporated - from the file “PCX.plugin”
Photocopy 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
Photoshop 3D Engine 13.0 20120305.m.415 2012/03/05:21:00:00 ©2006-2012 Adobe Systems Incorporated - from the file “Photoshop3DEngine.plugin”
Picture Package Filter 13.0 20120305.m.415 2012/03/05:21:00:00 ©1993-2012 Adobe Systems Incorporated - from the file “ChannelPort.plugin”
Pinch 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
Pixar 13.0 20120305.m.415 2012/03/05:21:00:00 ©1989-2012 Adobe Systems Incorporated - from the file “Pixar.plugin”
Plaster 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
Plastic Wrap 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
PNG 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
Pointillize 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
Polar Coordinates 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
Portable Bit Map 13.0 20120305.m.415 2012/03/05:21:00:00 ©1989-2012 Adobe Systems Incorporated - from the file “PBM.plugin”
Poster Edges 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
Radial Blur 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
Radiance 13.0 20120305.m.415 2012/03/05:21:00:00 ©2003-2012 Adobe Systems Incorporated - from the file “Radiance.plugin”
Range 13.0 20120305.m.415 2012/03/05:21:00:00 ©2006-2012 Adobe Systems Incorporated - from the file “statistics.plugin”
Read Watermark NO VERSION - from the file “DigiRead.plugin”
Reticulation 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
Ripple 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
Rough Pastels 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
Save for Web 13.0, Copyright © 1999-2012 Adobe Systems Incorporated - from the file “Save for Web.plugin”
ScriptingSupport 13.0, Copyright © 2012 Adobe Systems Incorporated - from the file “ScriptingSupport.plugin”
Shear 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
Skewness 13.0 20120305.m.415 2012/03/05:21:00:00 ©2006-2012 Adobe Systems Incorporated - from the file “statistics.plugin”
Smart Blur 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
Smudge Stick 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
Solarize 13.0 20120305.m.415 2012/03/05:21:00:00 ©1993-2012 Adobe Systems Incorporated - from the file “Solarize.plugin”
Spatter 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
Spherize 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
Sponge 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
Sprayed Strokes 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
Stained Glass 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
Stamp 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
Standard Deviation 13.0 20120305.m.415 2012/03/05:21:00:00 ©2006-2012 Adobe Systems Incorporated - from the file “statistics.plugin”
Sumi-e 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
Summation 13.0 20120305.m.415 2012/03/05:21:00:00 ©2006-2012 Adobe Systems Incorporated - from the file “statistics.plugin”
Targa 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
Texturizer 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
Tiles 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
Torn Edges 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
Twirl 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
U3D 13.0 20120305.m.415 2012/03/05:21:00:00 ©2006-2012 Adobe Systems Incorporated - from the file “U3D.plugin”
Underpainting 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
Vanishing Point 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from the file “VanishingPoint.plugin”
Variance 13.0 20120305.m.415 2012/03/05:21:00:00 ©2006-2012 Adobe Systems Incorporated - from the file “statistics.plugin”
Water Paper 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
Watercolor 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
Wave 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
Wavefront|OBJ 13.0 20120305.m.415 2012/03/05:21:00:00 ©2006-2012 Adobe Systems Incorporated - from the file “U3D.plugin”
Wind 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
Wireless Bitmap 13.0 20120305.m.415 2012/03/05:21:00:00 ©1989-2012 Adobe Systems Incorporated - from the file “WBMP.plugin”
ZigZag 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
Optional and third party plug-ins: NONE
Plug-ins that failed to load: NONE
Flash:
Mini Bridge
Kuler
Installed TWAIN devices: NONE
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What I have tried thus far:
Reinstalling Windows (with no antivirus or extra programs)
Updated Adobe Premiere CS6 (I also tried CS5)
Installing Windows Updates
Windows Memory Diagnostic (no errors found)
Updating all drivers
Alternate video card (GTX 460)
Installed a PCI sound card and disabled onboard sound
I tried maxing out the CPU (very difficult to do) with other programs besides Premiere - no freezing
Installed Core Temp to monitor CPU temperature - it never got above 65 degrees and was generally in the 45-50 degree range, so I'm sure it's not overheating
Tried only one 8GB stick of RAM to see if maybe it was memory - it still froze
I may have tried a couple other things, but that's all I can remember for now. Needless to say, this is a problem I've never even heard of. My only other thought is to try a different hard drive and/or PSU. Any ideas?
Your time and expertise is very much appreciated.
Also, please let me know if there's a more appropriate place to post this.
Thanks!
PS
I noticed one other member had the same problem (still unresolved as of April) and they had the same video card and SSD drive I do. However, they, like me, changed their video card and it made no difference...Safe Mode disables a lot of drivers and services, like networking. That would seem to indicate that something is running on your system that interferes somehow.
I'm just not sure how you'd go about tracking that down. -
Indesign cs6 freezes/crashes on Windows 7 64 bit selecting desktop folder
Dear All,
I'm experiencing a very strange behaviour of Indesign CS6 who freezes/closes in specific situations connected with desktop folder.
I try to explain the issue:
I got a brand new PC with Xeon CPU E3-1246 3.5 GHZ, 8 GB RAM, Windows 7 64bit and Clean installation of Indesign CS6.
Indesign works great and fast, but everytime I try to open a file (from file ---> open) and select the desktop folder the program stop thinking for 1 second than closes down without crashing, without errors without anything.
Same thing happens when I try to insert a picture in a frame selecting it from the desktop folder (only this folder, all the others work perfectly).
I couldn't find anything useful on the internet to solve this kind of problem.
Does anybody had the same problem? How did you solve that?
Thanks in advance for help.The following is the error code:
Firma problema:
Nome evento problema: BEX
Nome applicazione: InDesign.exe
Versione applicazione: 8.1.0.420
Timestamp applicazione: 54aaae3e
Nome modulo con errori: StackHash_a7aa
Versione modulo con errori: 0.0.0.0
Timestamp modulo con errori: 00000000
Offset eccezione: f0104c61
Codice eccezione: c0000005
Dati eccezione: 00000008
Versione SO: 6.1.7601.2.1.0.256.48
ID impostazioni locali: 1040
Informazioni aggiuntive 1: a7aa
Ulteriori informazioni 2: a7aa91f17ea749d42a4de3b390fa5b3d
Ulteriori informazioni 3: a7aa
Ulteriori informazioni 4: a7aa91f17ea749d42a4de3b390fa5b3d -
Photoshop CS6 freezes upon opening
Running CS6 64-bit on a Windows 7 machine. Everything is updated, and it was working fine yesterday and every day before for the 2 months we've been running it on this machine. New today:
Open Photoshop and it opens the window but you can't click anything. It's like a pretty image file of what your PS experience would look like. Can't close it because even the little red X doesn't register as anything. Have to force quit from Task Manager. Restarted the system (full shut down, pause, start, not just a system restart).
Deleted the Preferences file and restarted the system. That kind of helped. Now we can open and click around for about 25 seconds. That's enough time to change my performance preferences and close the program before it freezes. So I did that and restarted the system. No change. I can also open the "open file" dialogue, but the second that opens, everything freezes back into that pretty picture of what it would look like if I were to be using PS.
Nothing else on the system freezes while PS is frozen. I can do webby stuff and work in other Adobe programs, check my email, dig around in my explorer, pretty much anything I want as long as it isn't PS.
Exception: If I open Bridge, I can use it just fine until I try to open a file from Bridge in Photoshop. Then both programs freeze until I force quit PS. After that, Bridge is happy again. If I try to use Bridge to run a PS process, I get the message window that PS is currently running another process, would I like to queue this one. No matter what I hit, everything gets angry until I force quit Photoshop.
I spoke to a nice man on the customer service line who was very good at reading suggestions like delete preferences or completely reinstall the suite from his list of fixes, but didn't seem to understand at all what I was asking him. So I turn to you, oh forum of knowledge. Anyone know how to fix this? We've reinstalled video drivers. We're currently trying running a repair off the Windows OS disk.
We would like to not have to uninstall and reinstall the whole suite. Everything else works great. AE is happy, Illustrator is happy, Bridge is happy so long as we don't make it talk to PS. If there's a way to just reinstall or run a repair on PS without affecting the rest of the suite, that would be an option too.Hello,
I've got similar problem,
When I turn on my compagny computer everything is alright. Photoshop CS6 13.0 x32 start correctly. i can work on picture as expected.
But during the day, Photoshop doesn't want to open other file (any file).
I can work on with a picture that still open and save it, but can not open anything else.
Restart Photoshop doesn't work.
I must reboot the computer to correct this and open other file.
I'm on windows 7 SP1 with administrator rights
No plugin installed, I'm a beginner with Photoshop
Can you help me please ?
Thanks -
When I open bridge it starts putting up thumbnails, and then freezes. I upgraded from CS5 to CS6 and it's been doing it since my initial installation. It worked fine when I only clicked a small folder with a few files, but when I clicked my DropBox folder where all my images are, it just sits and then freezes saying 'not responding'.
Is the problem in this post similar? http://forums.adobe.com/thread/1086627?tstart=0
-
Problem with Photoshop CS6 Freezing up when saving OSX Mavericks 10.9
I have a iMac we purchased last year (27inch, 32GB Ram, 512GB Flash Storage, OSX 10.9 Mavericks) with Adobe CS6 installed on it. About 2 months ago our Graphic Designer started having problems where when she went to save a Photoshop file the Mac would freeze up and just show the spinning pinwheel, after this happens we are unable to to even shut the system down and have to resort to holding the power button until it shuts off. Now this doesn't happen every time and we went almost a month with a problem but it has started back up and is happening multiple times a day. We have tried re installing CS6, creating a new profile for the user, deleting the library folder, saving to the desktop instead of a network location but nothing has seemed to do the trick. I'm a Windows Sysadmin so I'm out of my depths here and my poor Graphics Designer is getting really upset. Has anyone out there every had something like this happen??
Forever Grateful for any help that could be given -Giles MarshaYou are in the wrong forum; You actually need Photoshop forum at this link:
<http://forums.adobe.com/community/photoshop?view=discussions>
Hope you can repost your question at the correct link. -
Photoshop CS6 freezing on Mac OS 10.6.8
Hi one of our Macs (OS 10.6.8) is freezing when we try using Marquee Selection or Feathering or Cut and Pasting in a PSD file using Photoshop CS6. Basically we have to hard reboot the Mac as we get no error message, just a locked up computer. All the other Macs are exactly the same but don't have this issue.
The file has no fonts in it, it is just an image with Layers that have no Effects. File size is 900MB.
All updates for both CS6 and Mac OS have been run and all is up to date.
Please advise.Here are the base specs (serial info deleted). We're running the file off the hard drive and there are no additonal plugins. We use a standard font library but as I said, file has no text/fonts in it. It's completely locking up while using the marquee selection tool.
Cleared user preferences too when starting PS.
Gonna try a fresh reinstall and see if that fixes it, if it doesn't I think there is something wrong with the Mac itself because we have 6 more identical machines and they are not having this issue.
Hardware Overview:
Model Name: iMac
Model Identifier: iMac11,3
Processor Name: Intel Core i7
Processor Speed: 2.93 GHz
Number Of Processors: 1
Total Number Of Cores: 4
L2 Cache (per core): 256 KB
L3 Cache: 8 MB
Memory: 8 GB
Processor Interconnect Speed: 4.8 GT/s
Boot ROM Version: IM112.0057.B00
SMC Version (system): 1.59f2
Graphics/Displays:
ATI Radeon HD 5750:
Chipset Model: ATI Radeon HD 5750
Type: GPU
Bus: PCIe
PCIe Lane Width: x16
VRAM (Total): 1024 MB
Vendor: ATI (0x1002)
Device ID: 0x68a1
Revision ID: 0x0000
ROM Revision: 113-B9710C-238
EFI Driver Version: 01.00.417
Displays:
iMac:
Resolution: 2560 x 1440
Pixel Depth: 32-Bit Color (ARGB8888)
Main Display: Yes
Mirror: Off
Online: Yes
Built-In: Yes
Connection Type: DisplayPort
Serial-ATA:
Intel 5 Series Chipset:
Vendor: Intel
Product: 5 Series Chipset
Link Speed: 3 Gigabit
Negotiated Link Speed: 3 Gigabit
Description: AHCI Version 1.30 Supported
WDC WD1001FALS-40Y6A0:
Capacity: 1 TB (1,000,204,886,016 bytes)
Revision: 05.01D06
Native Command Queuing: Yes
Queue Depth: 32
Removable Media: No
Detachable Drive: No
BSD Name: disk0
Rotational Rate: 7200
Medium Type: Rotational
Partition Map Type: GPT (GUID Partition Table)
S.M.A.R.T. status: Verified
Volumes:
Capacity: 209.7 MB (209,715,200 bytes)
Writable: Yes
BSD Name: disk0s1
Macintosh HD:
Capacity: 999.86 GB (999,860,912,128 bytes)
Available: 684.48 GB (684,475,437,056 bytes)
Writable: Yes
File System: Journaled HFS+
BSD Name: disk0s2
Mount Point: / -
Photoshop CS6 freezes with attempts to change printer settings
(This problem also occurs with InDesign CS6, so I will post to that forum as well. First one to give me a solution gets my undying love and devotion appreciation.)
My employer acquired a Canon 6010 printer with a Fiery print controller last year. I have no problems printing from my personal Windows laptop.
However, from my employer's iMac (OS X 10.6.8) I get the spinning beach ball of death at least 90% of the time that I open an existing document and attempt to change the printer settings. The only way out is via Force Quit. Inexplicably I can occasionally succeed in changing printer settings. I think the record was having to force quit the application 11 times. Not sure - I quit counting.
So far our only semi-consistent work around: create a new document and copy and paste the contents from the existing document. Not cool. But sometimes the app freezes with brand new documents, thus destroying my work around anyway.
Additional Information:
I have installed all CS6 upgrades.
Our technical support contractor recreated the problem and could not find any solution other than the work around.
Canon says the problem is with the applications.
This happens whether I attempt to change the printer settings immediately or make changes to the document first.
It does not matter what other applications are running.
Rebooting the system after the app freezes does not make it work.
We cannot upgrade past 10.6.8 because of the age of the hardware. But CS6 is supposed to run on Snow Leopard.
I have tested this with other applications, including some older Adobe software. It does not happen with Microsoft Word, Microsoft Excel, InDesign CS3, Photoshop CS3, Acrobat 8 Pro, Acrobat 9 Pro or Acrobat XI Pro.
This happens whether the documents were created and saved on the Mac or on a Windows computer.
Re-saving the documents and/or printer settings does not change the outcome. Once I restart the application Photoshop may remember the paper size, but doesn't remember duplex settings. (From another thread in this forum I suspect a corrupt printer preferences file.)
Per the instructions in the other thread I reset the printing preferences by launching the app while holding down shift-control-command. That enabled me to change the printer settings one time. Every subsequent attempt brought back the spinning beach ball.
No other employees report similar problems (including a few MacBook users). However, they do not use Photoshop or InDesign, nor do they typically change printer settings.
Sorry if some of that is irrelevant - just trying to give you as much info as possible and tell you what I've tried already. Any suggestions?
Thanks,
BonnieNanneri, my situation is similar in that creating the PDF and printing from that does take longer than just printing from InDesign and Photoshop.
I finally got a Canon tech rep on site who understood my problem. Though we had tried reinstalling the drivers (as had previous Canon reps), this guy got it right. Neither Photoshop nor InDesign has locked up since - at least not for the Canon 6010. (Photoshop has locked up twice when I've attempted to print to a Canon iPF8300s wideformat that isn't on the Fiery. Restarting PS has fixed that.)
Based on my experience, I would start with new drivers.
FYI: I am having problems printing to a new Canon C7065 that also uses Fiery. But the problems vary and I haven't isolated the factors. Sometimes I get a printed error report. Sometimes it just doesn't print. But no more software lockups.
In our case, I suspected our problems were related to having old hardware that can't be upgraded past OS X 10.6.8, which is the oldest OS compatible with both CS6 and the Fiery. But since you are on a newer OS, and a different printer, I'm beginning to wonder about the Fiery.
Hope you find a solution soon. Keep us posted! -
Bridge CS6 freezes when generating PDF output (windows 8)
I am using Adobe Bridge CS6 (64bit) on a Windows 8 machine. I have photos that I want to output to PDF. Bridge will freeze in the process of generating the PDF file. I have to go to the Task Manager to quit. Sometimes the PDF file has been made successfully when I look for it. Other times not.
I have photos that I want to output to PDF. Bridge will freeze in the process of generating the PDF file.
How many files and how big are these files?
What filetype do you use?
Output (as Bridge itself) can be very processor demanding on a big task and enough RAM and free space left on start up disk.
How much RAM and free space do you have?
Maybe you are looking for
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