CS6 hanging at measuring memory

Greetings.
We have set up a new lab here on campus with 11 machines running CS6 for our art department. Currently those machines are W7 32bit with an I5 processor and 4gb of memory. They are brand new machines with a fresh image and install of CS6.
At random points of the day we have noticed that Photoshop will hang on measuring memory. We have noticed that this occurs any time an SVCHost process is running at more than 200k. We have tried to narrow down what exactly is causing the SVCHost to spike but have been unsuccessful. We have turned off windows update and virus scanning on those machine to no avail.
I was wondering if anyone had run into this issue on W7 before? We are kind of stumped at the moment and our professors are getting frustrated with not being able to have students use Photoshop when they need them too.
Thanks in adavance

Thanks Chris, it does seem particular to CS6 as I have just made the jump from CS5 and (CS4 before that) and have never had this issue before. I do have a bunch of network drives that map on login. Our techs tell me all network drives and devices were working during my hang.
I just read in another thread that it maybe some kind of firewall blocking access to an address... http://forums.adobe.com/message/4707421 could this be the issue? we have MS Forefront here at the studio.
D
oh forgot to mention that when we re-installed nvidia drivers, this 'seemed' to get cs6 running again after a couple of 'hangs' (or what could have eventually been really slow loads)

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Photoshop stalls on Measuring memory & save for web and devices

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Hey there,
I would be grateful if anyone can shed any light this problem which has occured out of nowhere.
I'm a web designer so this problem is causing chaos at the moment. When I try to save an image for 'web and devices' - I will get to the 'save for web and devices' window but then Photoshop 'freezes'. It doesn't seem to make a difference on file size big or small - Photoshop just freezes up. Sometimes Photoshop wont do it instantly, I will be able to save about 3 - 4 files and then it will freeze up. The only way to re-start the process is to force quit the application and start again.
However sometimes when I re-start Photoshop, the application will hang on 'measuring memory' instruction on the start up panel - where I then have to force quit and sometimes re-start my machine. This whole process is obviously very time consuming and a right pain.
Just for info I have played around in the Preferences - just to see if changing the 'memory usage' would have any effect - this doesn't seem to of made a difference. I currently have the setting at 2211mb (71%) which is within the ideal range (1689-2211mb).
Any guidance or help would be most grateful.
Cheers
T

Definitely – it may or may not help but it’s easily done (command-alt-
shift on starting the program).
Though it is somewhat annoying having to recreate the Preferenes-
settings one has changed and getting the Tools back to the preferred
settings.
If you should trash your prefs just don’t forget to save your custom
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Photoshop CS6 Extended Slow Load ("Measuring Memory...")

Hi guys!
Sorry English is not my native language.
I am run Photoshop CS6 Extended 64-bit (from design premium) on Windows 7, 64-bit with 8GB RAM.
When I first start PS, it looks like it freeze on the text "Measuring Memory". If I wait for about 30 seconds, it will eventually load and everything works fine. No issues with Save for Web or anything.
I have read the other threads on this and tried all of these solutions:
Checked my ram in memtest (15 passes, no error)
Trash preferences and open again
Un-install and re-install (tried twice)
Updated PS to latest with Adobe Update
Reboot machine
This happen when I first run Windows, so lack of RAM is not the issue. I have no printers, other hard drive, or remote network drive attached to machine. Scratched disk is set to the boot disk (C:\)
If it help, Illustrator CS6 and InDesign CS6 load normally.
Do you have any suggestions to fix this? Thank you!
Richard Montouchet

Congratulations on having such a huge amount of memory that it takes 30 seconds to measure it all! Just kidding - sorry.
You've done all the things a reasonable person would do... Some other things I might suggest are:
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3. Remove any 3rd party plug-ins (reinstall won't remove plug-ins, so I thought I'd mention it).
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Hello,
This started on the 28th when we received a batch of Windows updates on our machines. The next day the eight users who have this installed are no longer able to open the 64 bit version of Photoshop. Each time it will get to "Measuring Memory" and then crash with no events in the Event Viewer. I have tried to remove the Windows updates manually with no luck. The only way to get it back to working is to do a System Restore. When doing some troubleshooting I discovered that if I use log in on the workstation that is crashing with my account then Photoshop 64 bit will open for me and get past the measuring memory. So I tried to figure out what relationship photoshop has with the users account and all I found was the users "Settings/Preferences". I had the user log back in and went to the location of that file and removed the 64 bit version. I then opened Photoshop back up and it created a new file but still crashed on measuring memory.
If you have other suggestions or knowledge of what else is tied to the users account. I should also mention that the 32 bit version works fine on the machine for all the users.
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Bump. Still looking for help.
I have tried to run all Windows updates and then uninstall and re install Adobe Photoshop both 32-bit and 64-bit. The system still crashes. In the event viewer I am getting this:
Faulting application name: Photoshop.exe, version: 13.0.0.0, time stamp: 0x4f61c045
Faulting module name: dvamarshal.dll, version: 6.0.0.0, time stamp: 0x4f61b977
Exception code: 0xc0000005
Fault offset: 0x000000000001b209
Faulting process id: 0x227c
Faulting application start time: 0x01cfc3a1a2727748
Faulting application path: C:\Program Files\Adobe\Adobe Photoshop CS6 (64 Bit)\Photoshop.exe
Faulting module path: C:\Program Files\Adobe\Adobe Photoshop CS6 (64 Bit)\dvamarshal.dll
Report Id: 04be023e-2f95-11e4-b172-d89d67c62d04
I have also updated the video card driver on this machine. Windows 7 Pro, Adobe CS6 Master Collection, 32 GB RAM, and Quadro K5000 video card.

CS6 Freezes during startup at Measuring Memory

I am new to this forum, so not sure where to post this.
When I click on the icon to start Photoshop CS6, it freezes at "Measuring Memory".
I tried to uninstall Photoshop but the uninstall will not work. I tried to reinstall with the disk but Windows will not start the setup file.
I also ran scans on viruses and it turned up negative.
Does Photoshop have a repair program?
From the PC properties:
Windows 8.1
Toshiba
Satellite P55T-A
64-Bit Operating system
Best,
Michael

Turn off whatever obscure security tools you use. All your issues point to a little overly aggressive zealot that does more damage than good in that department.
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http://forums.adobe.com/community/photoshop

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If this is the solution I will be forever in your debt as I have been working on this for around two months without success !
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Photoshop CS6 hangs up with PRINT selected

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Message was edited by: deeed (typo)

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CS6 hanging at measuring memory

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