Cs6 illustrator won't launch on my iMac. Can anyone help?

upgraded to CS6 from CS5. all programmes work fine except illustrator. It quits on start up.

I have been trying to install for the last 3 days, here's what worked for me:
I uninstalled Bonjour from my control panel Add/Remove...which then broke my Apple Software Update...repaired that like so:
http://support.apple.com/kb/TA24326?viewlocale=en_US
Updated the Apple Software Update from the prompt and proceeded without issues.
im on xp BTW.
Good Luck!

Similar Messages

  • Hi I am an iPod app developer and I desperately want to get my app launched before Christmas. Can anyone help me?, Hi I am an iPod app developer and I desperately want to get my app launched before Christmas. Can anyone help me?

    Hi I am an iPod app developer and I desperately want to get my app launched before Christmas. Can anyone help me?

    You're unaware of the iTune Connect shutdown for Christmas?
    Huh?

  • The iPod on my iPhone 4 won't stop shuffling songs. Can anyone help?

    The iPod on my iPhone 4 won't stop shuffling songs. Can anyone help?
    Thank you in advance for any replies.

    I do not know if this has any chance of working.
    Hold down the menu button on the iPhone until you get a speaking thing.... Then say, "Stop shuffle(ing)"
    I have no idea if this would work.

  • My I pod screen is frozen. I've cleaned it multiple times, and have even taken the screen protector off. Yet it still won't sense my touch. Can anyone help!

    My I pod screen is frozen. I've cleaned it multiple times, and have even taken the screen protector off. Yet it still won't sense my touch. Can anyone help!

    Before taking it in to the Apple Store... Try this...
    Press and Hold the Sleep/Wake Button and the Home Button at the Same Time...
    Wait for the Apple logo to Appear...
    Usually takes about 15 - 20 Seconds... ( But can take Longer...)
    Release the Buttons...

  • Cant use continuity on iPhone 6 with iMac, can anyone help?

    Cant use continuity on iPhone 6 with iMac, can anyone help?
    Running iso8 on iPhone 6 space grey 64gb
    Running OS X Yosemite on iMac 2010 -12 gb i3 1TB
    handoff has been switched on off with restart, but doesn't show on iMac with incoming call
    any ideas?

    HAve you checked its its a feature supported by older macs ?
    if so then it maybe a beta softtware issiue

  • IMac won't read software installer disk, can anyone help?

    I have an old imac (grape 99-2000) it was equipped with ethernet and i was told to get an ethernet wireless bridge, however the software for the wireless bridge won't open with my current OS 10.1 operating system, is there certain software i need in order to be able to access this? Can anyone help? Thank you!

    You don't need software at all and most manufactures don't bother with Apple compatible setup software. Instead search the manual for set up instructions for Mac operating systems. Basically you will be setting up your bridge by talking to it through a browser (Netscape, Explorer, etc.) by typing in an address to get to the bridge's internal menus.
    Which bridge device is it?
    Patrick

  • HT201364 My computer meets the requirements to upgrade to Yosemite, but it won't let me upgrade.  Can anyone help?

    I have a mid 2007 Macbook pro, plenty of memory, and OS X Lion 10.7 but the app store won't let me upgrade to Yosemite.  Can anyone help?

    Check that your computer is compatible with Mountain Lion/Mavericks/Yosemite.
    To check the model number hold down the option/alt key, go to the Apple menu and select System Information.
    iMac (Mid 2007 or newer) model number 7,1 or higher

  • I have crashes constantly in my imac, can anyone help me to identify main cause? (Error report in post)

    Hello, my imac crashes every day, sometimes it's simply stop working in a black screen. I think that's something about video card, because every crash, I see a black screen or messed screen.
    Can anyone help me find the main cause? Below is my last error report.
    Anonymous UUID:       DDB9DB5F-EA5B-B45F-F5A7-6307FCE2572B
    Sat Sep 13 09:12:35 2014
    Machine-check capabilities: 0x0000000000000806
    family: 6 model: 23 stepping: 6 microcode: 1551
    signature: 0x10676
    Intel(R) Core(TM)2 Duo CPU     E8335  @ 2.66GHz
    6 error-reporting banks
    Processor 1: IA32_MCG_STATUS: 0x0000000000000005
    IA32_MC0_STATUS(0x401): 0xb200004000000800
    IA32_MC5_STATUS(0x415): 0xb200121020080400
    panic(cpu 1 caller 0xffffff80158dcad9): "Machine Check at 0xffffff7f973e73f7, registers:\n" "CR0: 0x000000008001003b, CR2: 0x0000000103e46000, CR3: 0x00000000181f2000, CR4: 0x0000000000000660\n" "RAX: 0x0000000000000031, RBX: 0xffffff8020905000, RCX: 0x0000000000000001, RDX: 0x0000000000000400\n" "RSP: 0xffffff80ae9e3d50, RBP: 0xffffff80ae9e3d80, RSI: 0x0000000000000004, RDI: 0xffffff80a8c45148\n" "R8:  0x00000000e0000000, R9:  0x0000000000000004, R10: 0x0000000104236380, R11: 0x0000000000000202\n" "R12: 0x0000000000000004, R13: 0xffffff80209e1240, R14: 0xffffff7f97404e20, R15: 0x0000000000000520\n" "RFL: 0x0000000000000046, RIP: 0xffffff7f973e73f7, CS:  0x0000000000000008, SS:  0x0000000000000010\n" "Error code: 0x0000000000000000\n"@/SourceCache/xnu/xnu-2422.110.17/osfmk/i386/trap_native.c :168
    Backtrace (CPU 1), Frame : Return Address
    0xffffff80a8bd5e80 : 0xffffff8015822f79
    0xffffff80a8bd5f00 : 0xffffff80158dcad9
    0xffffff80a8bd6060 : 0xffffff80158f3fef
    0xffffff80ae9e3d80 : 0xffffff7f973e0676
    0xffffff80ae9e3e70 : 0xffffff7f973df8d9
    0xffffff80ae9e3f30 : 0xffffff80158ddb0c
    0xffffff80ae9e3f50 : 0xffffff801583758a
    0xffffff80ae9e3f90 : 0xffffff80158378d8
    0xffffff80ae9e3fb0 : 0xffffff80158d7417
          Kernel Extensions in backtrace:
             com.apple.driver.AppleIntelCPUPowerManagement(217.92.1)[CF28958D-CA8A-3A79-911C -78217F5DDAF2]@0xffffff7f973dd000->0xffffff7f97407fff
    BSD process name corresponding to current thread: kernel_task
    Mac OS version:
    13E28
    Kernel version:
    Darwin Kernel Version 13.3.0: Tue Jun  3 21:27:35 PDT 2014; root:xnu-2422.110.17~1/RELEASE_X86_64
    Kernel UUID: BBFADD17-672B-35A2-9B7F-E4B12213E4B8
    Kernel slide:     0x0000000015600000
    Kernel text base: 0xffffff8015800000
    System model name: iMac8,1 (Mac-F226BEC8)
    System uptime in nanoseconds: 53277101593110
    last loaded kext at 52049652796768: com.apple.macos.driver.AppleUSBEthernetHost 7.0 (addr 0xffffff7f97bb0000, size 28672)
    last unloaded kext at 52408741345770: com.apple.macos.driver.AppleUSBEthernetHost 7.0 (addr 0xffffff7f97bb0000, size 20480)
    loaded kexts:
    net.telestream.driver.TelestreamAudio 1.1.0
    com.apple.filesystems.smbfs 2.0.2
    com.apple.filesystems.autofs 3.0
    com.apple.driver.AppleBluetoothMultitouch 80.14
    com.apple.driver.AppleHWSensor 1.9.5d0
    com.apple.driver.AppleHDA 2.6.3f4
    com.apple.driver.ACPI_SMC_PlatformPlugin 1.0.0
    com.apple.driver.AudioAUUC 1.60
    com.apple.iokit.IOUserEthernet 1.0.0d1
    com.apple.iokit.IOBluetoothSerialManager 4.2.6f1
    com.apple.Dont_Steal_Mac_OS_X 7.0.0
    com.apple.driver.AppleHWAccess 1
    com.apple.driver.AppleBacklight 170.3.5
    com.apple.driver.AppleSMCPDRC 1.0.0
    com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.2.6f1
    com.apple.driver.AppleLPC 1.7.0
    com.apple.driver.AppleUpstreamUserClient 3.5.13
    com.apple.driver.AppleMCCSControl 1.2.5
    com.apple.kext.AMDFramebuffer 1.2.4
    com.apple.ATIRadeonX2000 8.2.4
    com.apple.kext.AMD2600Controller 1.2.4
    com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
    com.apple.AppleFSCompression.AppleFSCompressionTypeLZVN 1.0.0d1
    com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
    com.apple.BootCache 35
    com.apple.driver.AppleIRController 325.7
    com.apple.iokit.SCSITaskUserClient 3.6.6
    com.apple.driver.XsanFilter 404
    com.apple.iokit.IOAHCIBlockStorage 2.6.0
    com.apple.driver.AppleUSBHub 683.4.0
    com.apple.iokit.AppleYukon2 3.2.3b1
    com.apple.driver.AppleIntelPIIXATA 2.5.1
    com.apple.driver.AppleUSBEHCI 660.4.0
    com.apple.driver.AirPortBrcm43224 700.36.24
    com.apple.driver.AppleFWOHCI 5.0.2
    com.apple.driver.AppleAHCIPort 3.0.5
    com.apple.driver.AppleUSBUHCI 656.4.1
    com.apple.driver.AppleRTC 2.0
    com.apple.driver.AppleHPET 1.8
    com.apple.driver.AppleACPIButtons 2.0
    com.apple.driver.AppleSMBIOS 2.1
    com.apple.driver.AppleACPIEC 2.0
    com.apple.driver.AppleAPIC 1.7
    com.apple.driver.AppleIntelCPUPowerManagementClient 217.92.1
    com.apple.nke.applicationfirewall 153
    com.apple.security.quarantine 3
    com.apple.driver.AppleIntelCPUPowerManagement 217.92.1
    com.apple.kext.triggers 1.0
    com.apple.driver.IOBluetoothHIDDriver 4.2.6f1
    com.apple.driver.AppleMultitouchDriver 245.13
    com.apple.driver.DspFuncLib 2.6.3f4
    com.apple.vecLib.kext 1.0.0
    com.apple.driver.AppleHDAController 2.6.3f4
    com.apple.iokit.IOHDAFamily 2.6.3f4
    com.apple.driver.IOPlatformPluginLegacy 1.0.0
    com.apple.iokit.IOAudioFamily 1.9.7fc2
    com.apple.kext.OSvKernDSPLib 1.14
    com.apple.iokit.IOSurface 91.1
    com.apple.iokit.IOSerialFamily 10.0.7
    com.apple.iokit.IOBluetoothFamily 4.2.6f1
    com.apple.driver.AppleBacklightExpert 1.0.4
    com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.2.6f1
    com.apple.iokit.IOFireWireIP 2.2.6
    com.apple.driver.AppleSMC 3.1.8
    com.apple.driver.IOPlatformPluginFamily 5.7.1d6
    com.apple.driver.AppleSMBusController 1.0.12d1
    com.apple.iokit.IONDRVSupport 2.4.1
    com.apple.kext.AMDSupport 1.2.4
    com.apple.AppleGraphicsDeviceControl 3.6.22
    com.apple.iokit.IOGraphicsFamily 2.4.1
    com.apple.driver.AppleUSBHIDKeyboard 170.15
    com.apple.driver.AppleHIDKeyboard 170.15
    com.apple.iokit.IOUSBHIDDriver 660.4.0
    com.apple.iokit.IOSCSIBlockCommandsDevice 3.6.6
    com.apple.iokit.IOUSBMassStorageClass 3.6.0
    com.apple.driver.AppleUSBMergeNub 650.4.0
    com.apple.driver.AppleUSBComposite 656.4.1
    com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.6.6
    com.apple.iokit.IOBDStorageFamily 1.7
    com.apple.iokit.IODVDStorageFamily 1.7.1
    com.apple.iokit.IOCDStorageFamily 1.7.1
    com.apple.iokit.IOATAPIProtocolTransport 3.5.0
    com.apple.iokit.IOSCSIArchitectureModelFamily 3.6.6
    com.apple.iokit.IOUSBUserClient 660.4.2
    com.apple.iokit.IOATAFamily 2.5.2
    com.apple.iokit.IO80211Family 640.36
    com.apple.iokit.IONetworkingFamily 3.2
    com.apple.iokit.IOFireWireFamily 4.5.5
    com.apple.iokit.IOAHCIFamily 2.6.5
    com.apple.iokit.IOUSBFamily 683.4.0
    com.apple.driver.AppleEFINVRAM 2.0
    com.apple.driver.AppleEFIRuntime 2.0
    com.apple.iokit.IOHIDFamily 2.0.0
    com.apple.iokit.IOSMBusFamily 1.1
    com.apple.security.sandbox 278.11.1
    com.apple.kext.AppleMatch 1.0.0d1
    com.apple.security.TMSafetyNet 7
    com.apple.driver.AppleKeyStore 2
    com.apple.driver.DiskImages 371.1
    com.apple.iokit.IOStorageFamily 1.9
    com.apple.iokit.IOReportFamily 23
    com.apple.driver.AppleFDEKeyStore 28.30
    com.apple.driver.AppleACPIPlatform 2.0
    com.apple.iokit.IOPCIFamily 2.9
    com.apple.iokit.IOACPIFamily 1.4
    com.apple.kec.corecrypto 1.0
    com.apple.kec.pthread 1
    Model: iMac8,1, BootROM IM81.00C1.B00, 2 processors, Intel Core 2 Duo, 2.66 GHz, 4 GB, SMC 1.29f1
    Graphics: ATI Radeon HD 2600 Pro, ATI Radeon HD 2600 Pro, PCIe, 256 MB
    Memory Module: BANK 0/DIMM0, 2 GB, DDR2 SDRAM, 800 MHz, 0x7F98000000000000, 0x202020202020202020202020202020202020
    Memory Module: BANK 1/DIMM1, 2 GB, DDR2 SDRAM, 800 MHz, 0x7F98000000000000, 0x202020202020202020202020202020202020
    AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x8C), Broadcom BCM43xx 1.0 (5.10.131.36.16)
    Bluetooth: Version 4.2.6f1 14216, 3 services, 22 devices, 1 incoming serial ports
    Network Service: Ethernet, Ethernet, en0
    Network Service: WiFi, AirPort, en1
    Serial ATA Device: Hitachi HDP725032GLA380, 320,07 GB
    Parallel ATA Device: OPTIARC  DVD RW AD-5630A
    USB Device: Keyboard Hub
    USB Device: Apple Keyboard
    USB Device: SimpleDrive USB 2.0
    USB Device: Built-in iSight
    USB Device: BCM2046A
    USB Device: IR Receiver
    Thunderbolt Bus:

    Based on other users asking for help with crashes - looks like you don't have enough RAM to run Maverick and other applications at the same time.
    Find Apple has not been clear on what you should do before you upgrade - including finding out what software needs to be upgraded to work with mavericks and exactly how much RAM you need.
    seems 4GB is just not enough.

  • HT1338 We are trying to update to OS X 10.6.8 from 10.5.8 on an Imac can anyone help us?6

    We are trying to update an older  iMac from OS X 10.5.8 to OS X 10.6.8 so we can update to the new iTunes can anyone help?

    You need to buy a Mac OS X 10.6 DVD, which requires an Intel Mac with at least 1GB of RAM. If you don't know if your computer meets the requirements, choose About this Mac from the Apple menu.
    (77552)

  • My Mail stops seeing my passwords and therefore does not access my mail accounts till I restart my iMac can anyone help

    My Mail stops seeing my passwords and therefore does not access my mail accounts till I restart my iMac can anyone help

    OPen Keychain Access & see  if you have more than 2 entries for each eMail account.

  • Unable to launch Pogo game rooms can anyone help?

    I have been unable over the past week to Launch any game from POGO.com. I have updated JAVA to no avail.
    Can anyone help with this problem. I am able to log-on but cannot launch.
    Thank You

    Go to the Java Preferences program (located in /Applications/Utilities) and select its General tab. Check the box labeled Enable applet plug-in and Web Start applications.
    Best of luck.

  • Adobe cs6 illustrator won't launch

    Hi I"m trying to launch my Adobe CS6 Illustrator and it won't launch. It looks like its reading the system fonts and that's where it gets too. I tried deleting preferences doesn't seem to have done anything. All other applications are working fine.

    Suitcase might have a function to check your fonts. But I would suggest you update it first to the most recent version http://www.extensis.com/de/font-management/suitcase-fusion/
    Illustrator doesn't behave well with font management anyway. Let alone dated versions.

  • I've added to ios6 to my new ipod touch with no problems. I'm trying to now restore the factory settings but the screen is frozen with an itunes sign and lead pointing towards it. The ipod won't even switch off. Can anyone help as it's driving me crazy

    I've added ios6 to my new ipod but tried then to restore the factory settings. It won't extract any settings and the itunes then tells me that the server cannot be reached or is unavailable. I've been trying all day. Now the ipod has a itunes sign and a computer lead pointing towards it on the screen and this is frozen. It won't switch off or do anything else. Any ideas as this is now driving me crazy.

    Try:
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar       

  • My magic mouse won't scroll at all. Can anyone help?

    I have just updated to the Lion OS, now my magic mouse wont scroll. I am using a iMAC i5 27". John

    I had this problem and was solved by following "dantewashere" advice:
    https://discussions.apple.com/message/15668169#15668169

  • Itunes 8 won't recognize my ipod.  Can anyone help?

    After downloading and installing Itunes 8, my ipod will not connect to itunes. Instead, the ipod is recognized as the computer automatically brings up the ipod as a Windows F-drive search. It also shows that there is an ipod control error message that can be sent to Microsoft. I'm no tech savvy person, but I do know that everything was okay prior to Itunes 8. As it stands now I can't purchase new music and can't transfer anything to or from my ipod.
    At the minimum can someone tell me how to get the previous version of Itunes back?
    Any help is appreciated.
    Thanks

    Ali Y.,
    Have you tested this issue in a different Mac OS X user account? To do so, click on the apple (top left), choose System Preferences and then open Accounts. You will probably have to click on the padlock in the lower left and enter your admin password, then click on the "+" symbol to add an account. Once created, just log out of your current account completely (option also under the apple) and then click on the test account to log into it.
    This would be useful in identifying if the issue is with the iPod itself, or maybe file in your original user account that needs to be recreated.
    Hope this helps,
    Raleigh

Maybe you are looking for