CS6 Indesign - Crashes permanently and/or slow interface

Hello to the community,
we have 35 Mac OS 10.8.5 workstation on slightly different hardware.
We have always 8Gigs of RAM.
1.) CS 6 crashes permanently and / or the useage of the complete ID-interface slows extremly down.
Our Workaround for permantly Indesign-crash on user-account:
> Deleting ID-caches / Reboot > Indesign starts again
If we start ID6 without deleting caches and reboot the machine on the administrator account Indesign starts normally and works fine.
Why that ?
2.) If the Indesign-Interface slows down  (which happens very often after using it for a while),
a change to the adminstrator-account solves the problem
> The indesign Interface works fast again.
But on the user-account u cant solve the problem ...
> It has no effect to delete the caches (and reboot).
> It has also no effect to set Indesign to default-parameters.
Solution:
reinstall Indesign >>> aftter working for one or two weeks the  slow ID-interface comes back
deleting useraccount and make it new >>> it seems this solves the problem
Why that ?
Regards
Oliver

Without seeing the crash report (which you can post on pastebin.com, not here, and provide a link), it may well be a permissions issue. See Cant launch new inDesign CC | Adobe Community

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