CS6 Indesign wont open, it just keeps crashing
Hi, I've just downloaded CS6. All the programmes other than Indesign are working. Every time I try and open Indesign, it just crashes. I've uninstalled 3 times, switched the machine off etc and still it wont open. Below is a screenshot of the error message if anyone understand this! Thanks!
try resetting your preferences by holding down shift-ctrl-command while starting id cs6. if done correctly you'll see a confirmation dialog.
if that fails, uninstall, clean, restart and reinstall per the steps here, http://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html
Similar Messages
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My application wont open, it just keeps on asking for REOPEN, what is the best solution?
This is the error i get.
I start the application, it quits itself and then asks for reopen and on clicking REOPEN button it still wont start but asks for another REOPEN and this contiues...
Process: SHADOWGUN DeadZone [1198]
Path: /Applications/SHADOWGUN DeadZone.app/Contents/MacOS/SHADOWGUN DeadZone
Identifier: com.madfingergames.deadzoneosx
Version: 2.1.1 (2.1.1)
App Item ID: 660653169
App External ID: 16306848
Code Type: X86 (Native)
Parent Process: launchd [288]
User ID: 501
Date/Time: 2013-09-19 00:47:19.838 +0530
OS Version: Mac OS X 10.8 (12A269)
Report Version: 10
Sleep/Wake UUID: 3FE6A9E8-675F-4821-8FB3-C195D1BFA26D
Interval Since Last Report: 24000 sec
Crashes Since Last Report: 27
Per-App Interval Since Last Report: 78 sec
Per-App Crashes Since Last Report: 26
Anonymous UUID: 05AA434C-33A8-4018-8F4F-EE9AFDCE292D
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_BAD_ACCESS (SIGBUS)
Exception Codes: KERN_PROTECTION_FAILURE at 0x0000000000000088
VM Regions Near 0x88:
--> __PAGEZERO 0000000000000000-0000000000001000 [ 4K] ---/--- SM=NUL /Applications/SHADOWGUN DeadZone.app/Contents/MacOS/SHADOWGUN DeadZone
__TEXT 0000000000001000-0000000000bb7000 [ 11.7M] r-x/rwx SM=COW /Applications/SHADOWGUN DeadZone.app/Contents/MacOS/SHADOWGUN DeadZone
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 com.madfingergames.deadzoneosx 0x009ef0bf void CachedReader::Read<long>(long&) + 2208079
1 com.madfingergames.deadzoneosx 0x009ec135 void CachedReader::Read<long>(long&) + 2195909
2 com.apple.AppKit 0x93dab719 -[NSApplication _modalSession:sendEvent:] + 552
3 com.apple.AppKit 0x93daba83 -[NSApplication _realDoModalLoop:peek:] + 334
4 com.apple.AppKit 0x93dabd14 -[NSApplication _doModalLoop:peek:] + 67
5 com.apple.AppKit 0x93dabed5 -[NSApplication runModalForWindow:] + 198
6 com.apple.AppKit 0x93d9d5f6 -[NSAlert runModal] + 212
7 com.apple.AppKit 0x93aa7a24 __54-[NSPersistentUIManager promptToIgnorePersistentState]_block_invoke_0 + 1324
8 com.apple.AppKit 0x93aa74bc -[NSApplication _suppressFinishLaunchingFromEventHandlersWhilePerformingBlock:] + 82
9 com.apple.AppKit 0x93aa7447 -[NSPersistentUIManager promptToIgnorePersistentState] + 204
10 com.apple.AppKit 0x93b5dec6 -[NSApplication _reopenWindowsAsNecessaryIncludingRestorableState:registeringAsReady:completion Handler:] + 188
11 com.apple.AppKit 0x93b5ddd5 -[NSApplication(NSAppleEventHandling) _reopenWindowsIfNecessaryWithAppleEvent:completionHandler:] + 211
12 com.apple.AppKit 0x93b5dcda -[NSApplication(NSAppleEventHandling) _handleAEOpenEvent:] + 730
13 com.apple.AppKit 0x93b5d804 -[NSApplication(NSAppleEventHandling) _handleCoreEvent:withReplyEvent:] + 378
14 libobjc.A.dylib 0x987ea628 -[NSObject performSelector:withObject:withObject:] + 77
15 com.apple.Foundation 0x951f537a __76-[NSAppleEventManager setEventHandler:andSelector:forEventClass:andEventID:]_block_invoke_0 + 121
16 com.apple.Foundation 0x951f4ed1 -[NSAppleEventManager dispatchRawAppleEvent:withRawReply:handlerRefCon:] + 430
17 com.apple.Foundation 0x951f4cce _NSAppleEventManagerGenericHandler + 173
18 com.apple.AE 0x919175b3 aeDispatchAppleEvent(AEDesc const*, AEDesc*, unsigned long, unsigned char*) + 331
19 com.apple.AE 0x918eddde dispatchEventAndSendReply(AEDesc const*, AEDesc*) + 44
20 com.apple.AE 0x918edc9d aeProcessAppleEvent + 318
21 com.apple.HIToolbox 0x906a8394 AEProcessAppleEvent + 100
22 com.apple.AppKit 0x93b59dfd _DPSNextEvent + 1655
23 com.apple.AppKit 0x93b5928c -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 119
24 com.apple.AppKit 0x93b4f6dc -[NSApplication run] + 855
25 com.apple.AppKit 0x93af28e6 NSApplicationMain + 1053
26 com.madfingergames.deadzoneosx 0x009ec9b2 void CachedReader::Read<long>(long&) + 2198082
27 com.madfingergames.deadzoneosx 0x0001d55d 0x1000 + 116061
28 com.madfingergames.deadzoneosx 0x0001d48c 0x1000 + 115852
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x96a649ae kevent + 10
1 libdispatch.dylib 0x92a42cc5 _dispatch_mgr_invoke + 993
2 libdispatch.dylib 0x92a427fd _dispatch_mgr_thread + 53
Thread 2:
0 libsystem_kernel.dylib 0x96a640ee __workq_kernreturn + 10
1 libsystem_c.dylib 0x9590d04c _pthread_workq_return + 45
2 libsystem_c.dylib 0x9590ce19 _pthread_wqthread + 448
3 libsystem_c.dylib 0x958f4cca start_wqthread + 30
Thread 3:
0 libsystem_kernel.dylib 0x96a640ee __workq_kernreturn + 10
1 libsystem_c.dylib 0x9590d04c _pthread_workq_return + 45
2 libsystem_c.dylib 0x9590ce19 _pthread_wqthread + 448
3 libsystem_c.dylib 0x958f4cca start_wqthread + 30
Thread 4:
0 libsystem_kernel.dylib 0x96a640ee __workq_kernreturn + 10
1 libsystem_c.dylib 0x9590d04c _pthread_workq_return + 45
2 libsystem_c.dylib 0x9590ce19 _pthread_wqthread + 448
3 libsystem_c.dylib 0x958f4cca start_wqthread + 30
Thread 5:: com.apple.appkit-heartbeat
0 libsystem_kernel.dylib 0x96a617d2 mach_msg_trap + 10
1 libsystem_kernel.dylib 0x96a60cb0 mach_msg + 68
2 com.apple.CoreGraphics 0x9317d3f0 _CGSSynchronizeWindowBackingStore + 131
3 com.apple.CoreGraphics 0x93129cbb _CGSLockWindow + 3428
4 com.apple.CoreGraphics 0x93128d76 CGSDeviceLock + 313
5 libRIP.A.dylib 0x92273881 ripd_Lock + 62
6 libRIP.A.dylib 0x9227a70a ripl_BltImage + 408
7 libRIP.A.dylib 0x9227a30f ripc_RenderImage + 259
8 libRIP.A.dylib 0x92282f71 ripc_EndLayer + 893
9 com.apple.CoreGraphics 0x9316abb7 CGContextEndTransparencyLayer + 89
10 com.apple.AppKit 0x93d67b72 -[NSButtonCell(NSDefaultButtonIndicatorPrivate) heartBeat:] + 2707
11 com.apple.AppKit 0x93d670d5 -[NSControl heartBeat:] + 43
12 com.apple.AppKit 0x93d6701e -[NSWindow(NSWindow_Theme) heartBeat:] + 159
13 com.apple.AppKit 0x93d3ec0d -[NSUIHeartBeat _heartBeatThread:] + 1295
14 com.apple.Foundation 0x9522c318 -[NSThread main] + 45
15 com.apple.Foundation 0x9522c29b __NSThread__main__ + 1396
16 libsystem_c.dylib 0x9590a557 _pthread_start + 344
17 libsystem_c.dylib 0x958f4cee thread_start + 34
Thread 0 crashed with X86 Thread State (32-bit):
eax: 0x00000000 ebx: 0x040473b0 ecx: 0x00000008 edx: 0x00000000
edi: 0x00000000 esi: 0x032813a0 ebp: 0xbfffebe8 esp: 0xbfffebd0
ss: 0x00000023 efl: 0x00010246 eip: 0x009ef0bf cs: 0x0000001b
ds: 0x00000023 es: 0x00000023 fs: 0x00000000 gs: 0x0000000f
cr2: 0x00000088
Logical CPU: 0
Binary Images:
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0x96c0f000 - 0x96ca9fff com.apple.CoreSymbolication (3.0 - 87) <6A27BBE5-6EF0-3D5D-A485-2145826B9796> /System/Library/PrivateFrameworks/CoreSymbolication.framework/Versions/A/CoreSy mbolication
0x96cdb000 - 0x96d34ffb com.apple.ImageCaptureCore (4.0 - 4.0) <29FC269A-79E8-3FBD-A462-F2621485D4BB> /System/Library/Frameworks/ImageCaptureCore.framework/Versions/A/ImageCaptureCo re
0x96d35000 - 0x96ef1ffd libicucore.A.dylib (491.11.1) <DB04A8FD-9BBE-3CBC-869F-8FA855FB43D2> /usr/lib/libicucore.A.dylib
0x96ef2000 - 0x96efcfff libCSync.A.dylib (322) <CD2707A0-48EB-30C5-8431-460663D44A91> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCSync.A.dylib
0x96efd000 - 0x96f04ff3 com.apple.NetFS (5.0 - 4.0) <1F7041F2-4E97-368C-8F5D-24153D81BBDB> /System/Library/Frameworks/NetFS.framework/Versions/A/NetFS
0x97c44000 - 0x97d3cff2 libsqlite3.dylib (138) <AA00F27E-B72D-31DE-8EE4-985227CC9912> /usr/lib/libsqlite3.dylib
0x97d3d000 - 0x97f6dfff com.apple.QuartzComposer (5.1 - 281) <F52C0922-7E0C-36B1-A055-96E0FDB00F14> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuartzCompose r.framework/Versions/A/QuartzComposer
0x97f6e000 - 0x97fd2fff com.apple.datadetectorscore (4.0 - 269.1) <4D155F09-1A60-325A-BCAC-1B858C2C051B> /System/Library/PrivateFrameworks/DataDetectorsCore.framework/Versions/A/DataDe tectorsCore
0x97fd3000 - 0x980c4ffc libiconv.2.dylib (34) <B096A9B7-83A6-31B3-8D2F-87D91910BF4C> /usr/lib/libiconv.2.dylib
0x980c5000 - 0x980c9ff7 libmacho.dylib (829) <5280A013-4F74-3F74-BE0C-7F612C49F1DC> /usr/lib/system/libmacho.dylib
0x980ca000 - 0x980d7fff libGL.dylib (8.5) <930067EA-F131-336E-BE31-49DD7F6DFB81> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGL.dylib
0x980d8000 - 0x98133ff7 com.apple.AppleVAFramework (5.0.18 - 5.0.18) <4BA2AAEA-4936-375C-B4D8-4BBE2EDC7FF5> /System/Library/PrivateFrameworks/AppleVA.framework/Versions/A/AppleVA
0x98134000 - 0x98134fff libkeymgr.dylib (25) <D5E93F7F-9315-3AD6-92C7-941F7B54C490> /usr/lib/system/libkeymgr.dylib
0x98135000 - 0x98141ff8 libbz2.1.0.dylib (29) <7031A4C0-784A-3EAA-93DF-EA1F26CC9264> /usr/lib/libbz2.1.0.dylib
0x98142000 - 0x98145fff com.apple.help (1.3.2 - 42) <AD7EB1F0-A068-3A2C-9D59-38E59CEC0D96> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Help.framewor k/Versions/A/Help
0x98146000 - 0x98185ff7 com.apple.bom (12.0 - 192) <0637E52C-D151-37B3-904F-8656B2FD44DD> /System/Library/PrivateFrameworks/Bom.framework/Versions/A/Bom
0x981b5000 - 0x9825fff7 com.apple.LaunchServices (539 - 539) <4C026504-5420-35D7-912E-A584C6F9FFC6> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/LaunchS ervices.framework/Versions/A/LaunchServices
0x98260000 - 0x982b9fff com.apple.QuickLookFramework (4.0 - 555.0) <291276B2-7A40-3D68-98ED-7FBD1F601D84> /System/Library/Frameworks/QuickLook.framework/Versions/A/QuickLook
0x982c5000 - 0x982cbfff com.apple.phonenumbers (1.1 - 47) <DD22B3D1-DA4B-3794-9D73-E90D49A1F88E> /System/Library/PrivateFrameworks/PhoneNumbers.framework/Versions/A/PhoneNumber s
0x9830d000 - 0x98709fe3 com.apple.VideoToolbox (1.0 - 926.37) <268DD75A-153C-39A0-98B1-439374DA1144> /System/Library/Frameworks/VideoToolbox.framework/Versions/A/VideoToolbox
0x9870a000 - 0x98783ff0 com.apple.CorePDF (2.0 - 2) <BEB48187-261E-3263-8CD9-6CD3057B5108> /System/Library/PrivateFrameworks/CorePDF.framework/Versions/A/CorePDF
0x98784000 - 0x987cbff3 com.apple.CoreMedia (1.0 - 926.37) <9F458B7C-9F81-3CCF-939D-2E58FE93B86A> /System/Library/Frameworks/CoreMedia.framework/Versions/A/CoreMedia
0x987cc000 - 0x988d915f libobjc.A.dylib (532) <9663A040-F232-3E2A-8318-AA40B940AF6F> /usr/lib/libobjc.A.dylib
0x988da000 - 0x988dafff com.apple.Carbon (154 - 155) <604ADD9D-5835-3294-842E-3A4AEBCCB548> /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon
0x988db000 - 0x98904fff libxslt.1.dylib (11.3) <0DE17DAA-66FF-3195-AADB-347BEB5E2EFA> /usr/lib/libxslt.1.dylib
0x98905000 - 0x98a03ff7 libFontParser.dylib (84.5) <B3006327-7B2D-3966-A56A-BD85F1D71641> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/libFontParser.dylib
0x98a04000 - 0x98a2eff9 com.apple.framework.Apple80211 (8.0 - 800.15) <DC1EC5B5-7021-3CFC-8C32-FD515F1F9C58> /System/Library/PrivateFrameworks/Apple80211.framework/Versions/A/Apple80211
0x98a2f000 - 0x98a9effb com.apple.Heimdal (3.0 - 2.0) <1ABF438B-30E6-3165-968C-E2EA1A9DF1FD> /System/Library/PrivateFrameworks/Heimdal.framework/Versions/A/Heimdal
0x98a9f000 - 0x98ae1ff7 com.apple.RemoteViewServices (2.0 - 80.3) <EE36AF6C-E574-3F48-9AC3-E8C8295739FF> /System/Library/PrivateFrameworks/RemoteViewServices.framework/Versions/A/Remot eViewServices
0x9935f000 - 0x993adffb com.apple.SystemConfiguration (1.12 - 1.12) <F3C87D17-D5F3-39D3-B6F1-1DF3DBECCBDE> /System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConfi guration
0x993ae000 - 0x993aefff com.apple.Cocoa (6.7 - 19) <354094F0-F36B-36F9-BF5F-FD60590FBEB9> /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa
0x993af000 - 0x993eafe7 libGLImage.dylib (8.5) <E5F2D8DE-3053-361A-982B-9BB2AE73E324> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLImage.dyl ib
0x993ee000 - 0x9946affb com.apple.Metadata (10.7.0 - 707.1) <E18350AD-CAA9-3323-BDE9-63A688792C6C> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadat a.framework/Versions/A/Metadata
0x9946b000 - 0x99484ffb com.apple.frameworks.preferencepanes (15.0 - 15.0) <5F610D7F-8AAC-300B-9331-FD95701D3304> /System/Library/Frameworks/PreferencePanes.framework/Versions/A/PreferencePanes
0x99485000 - 0x99493ff3 libsystem_network.dylib (77.10) <7FBF5A15-97BA-3721-943E-E77F0C40DBE1> /usr/lib/system/libsystem_network.dylib
0x99494000 - 0x99495fff libquarantine.dylib (52) <D526310F-DC77-37EA-8F5F-83928EFA3262> /usr/lib/system/libquarantine.dylib
0x99b9e000 - 0x99bb0fff libbsm.0.dylib (32) <DADD385E-FE53-3458-94FB-E316A6345108> /usr/lib/libbsm.0.dylib
0x99bb1000 - 0x99e9bfff com.apple.AOSKit (1.05 - 148) <9F077C87-CDC2-308E-83A1-06A9662482F9> /System/Library/PrivateFrameworks/AOSKit.framework/Versions/A/AOSKit
0x99e9c000 - 0x99e9cfff com.apple.ApplicationServices (45 - 45) <677C4ACC-9D12-366F-8A87-B898AC806DD9> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Application Services
0x99ea7000 - 0x99ea9fff com.apple.securityhi (4.0 - 55002) <62E3AE75-61CB-341E-B2A0-CFC985A2BF7F> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SecurityHI.fr amework/Versions/A/SecurityHI
0x99eaa000 - 0x99eb5fff libcommonCrypto.dylib (60026) <A6C6EDB8-7E69-3827-81F3-9A74D0935461> /usr/lib/system/libcommonCrypto.dylib
0x99eb6000 - 0x99ec6ff2 com.apple.LangAnalysis (1.7.0 - 1.7.0) <875363E7-6D02-3229-A9DD-E5A5568A7D61> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ LangAnalysis.framework/Versions/A/LangAnalysis
0x99ec7000 - 0x99ecefff libsystem_dnssd.dylib (379.27) <4B3700EA-F14D-3994-BAAB-79BBD33D7305> /usr/lib/system/libsystem_dnssd.dylib
0x99ecf000 - 0x99f57fff com.apple.PDFKit (2.7 - 2.7) <D65CBEF8-4BEF-38E4-8622-ECEA79C66F7F> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/PDFKit.framew ork/Versions/A/PDFKit
0x99f58000 - 0x99f64ffd com.apple.CrashReporterSupport (10.8 - 411) <62036837-CFEC-37FD-AEB1-040EF573C2B3> /System/Library/PrivateFrameworks/CrashReporterSupport.framework/Versions/A/Cra shReporterSupport
0x99fbd000 - 0x9a0d8ff3 com.apple.desktopservices (1.7.0 - 1.7.0) <62495AB3-8FD5-39D0-A881-07BA77139EAA> /System/Library/PrivateFrameworks/DesktopServicesPriv.framework/Versions/A/Desk topServicesPriv
0x9a0d9000 - 0x9a0d9fff com.apple.vecLib (3.8 - vecLib 3.8) <83160DD1-5614-3E34-80EB-97041016EF1F> /System/Library/Frameworks/vecLib.framework/Versions/A/vecLib
0x9a0da000 - 0x9a0dbfff libdnsinfo.dylib (453.16) <6441AEC9-3916-3BF6-BE54-9C25E2BE61E1> /usr/lib/system/libdnsinfo.dylib
0x9a0dc000 - 0x9a113ffa com.apple.LDAPFramework (2.4.28 - 194.5) <AA8CC981-78EF-38F0-9959-83DEF9E418DC> /System/Library/Frameworks/LDAP.framework/Versions/A/LDAP
0x9a118000 - 0x9a20cfff com.apple.QuickLookUIFramework (4.0 - 555.0) <457CB3C3-5049-3F98-9C6E-EFEBC09A7653> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuickLookUI.f ramework/Versions/A/QuickLookUI
0x9a20d000 - 0x9a252ff7 com.apple.NavigationServices (3.7 - 200) <F6531764-6E43-3AF3-ACDD-8A5551EF016A> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/NavigationSer vices.framework/Versions/A/NavigationServices
0x9a253000 - 0x9a4e4fff com.apple.AddressBook.framework (7.0 - 1143) <689FB192-FFE0-3B3A-A407-FA618E6AED85> /System/Library/Frameworks/AddressBook.framework/Versions/A/AddressBook
0x9a4e5000 - 0x9a531fff libcorecrypto.dylib (106) <FAAD1A30-0D84-3A17-AC40-288EF0F529AA> /usr/lib/system/libcorecrypto.dylib
0x9a532000 - 0x9a63dff7 libJP2.dylib (843) <D8FE1E1C-D4DC-3465-95C4-AEADD6C2611C> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libJP2.dylib
External Modification Summary:
Calls made by other processes targeting this process:
task_for_pid: 2
thread_create: 0
thread_set_state: 0
Calls made by this process:
task_for_pid: 0
thread_create: 0
thread_set_state: 0
Calls made by all processes on this machine:
task_for_pid: 830
thread_create: 0
thread_set_state: 0
VM Region Summary:
ReadOnly portion of Libraries: Total=203.3M resident=77.1M(38%) swapped_out_or_unallocated=126.2M(62%)
Writable regions: Total=117.4M written=3440K(3%) resident=6128K(5%) swapped_out=0K(0%) unallocated=111.4M(95%)
REGION TYPE VIRTUAL
=========== =======
ATS (font support) 32.0M
ATS (font support) (reserved) 4K reserved VM address space (unallocated)
CG backing stores 564K
CG image 12K
CG shared images 1216K
CoreServices 4076K
MALLOC 54.5M
MALLOC guard page 48K
Memory tag=240 4K
Memory tag=242 12K
Memory tag=35 3852K
Stack 66.5M
VM_ALLOCATE 16.1M
__DATA 9676K
__DATA/__OBJC 188K
__IMAGE 528K
__IMPORT 16K
__LINKEDIT 40.7M
__OBJC 3416K
__OBJC/__DATA 4K
__PAGEZERO 4K
__TEXT 162.7M
__UNICODE 544K
mapped file 84.1M
shared memory 308K
=========== =======
TOTAL 480.4M
TOTAL, minus reserved VM space 480.4M
Model: iMac12,1, BootROM IM121.0047.B1F, 4 processors, Intel Core i5, 2.5 GHz, 4 GB, SMC 1.71f22
Graphics: AMD Radeon HD 6750M, AMD Radeon HD 6750M, PCIe, 512 MB
Memory Module: BANK 0/DIMM0, 2 GB, DDR3, 1333 MHz, 0x02FE, 0x45424A3230554638424353302D444A2D4620
Memory Module: BANK 1/DIMM0, 2 GB, DDR3, 1333 MHz, 0x02FE, 0x45424A3230554638424353302D444A2D4620
AirPort: spairport_wireless_card_type_airport_extreme (0x168C, 0x9A), Atheros 9380: 4.0.70.23-P2P
Bluetooth: Version 4.0.9f8 10405, 2 service, 18 devices, 1 incoming serial ports
Network Service: Ethernet, Ethernet, en0
Network Service: PPPoE, PPP (PPPoE), ppp0
Serial ATA Device: ST3500418AS, 500.11 GB
Serial ATA Device: OPTIARC DVD RW AD-5690H
USB Device: hub_device, 0x0424 (SMSC), 0x2514, 0xfd100000 / 2
USB Device: FA GoFlex Desk, 0x0bc2 (Seagate LLC), 0x5071, 0xfd140000 / 5
USB Device: IR Receiver, apple_vendor_id, 0x8242, 0xfd120000 / 4
USB Device: Internal Memory Card Reader, apple_vendor_id, 0x8403, 0xfd110000 / 3
USB Device: FaceTime HD Camera (Built-in), apple_vendor_id, 0x850b, 0xfa200000 / 3
USB Device: hub_device, 0x0424 (SMSC), 0x2514, 0xfa100000 / 2
USB Device: Scarlett 2i2 USB, 0x1235, 0x8006, 0xfa130000 / 5
USB Device: BRCM2046 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0xfa110000 / 4
USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x8215, 0xfa111000 / 7Back up all data.
Triple-click anywhere in the line below on this page to select it:
~/Library/Containers/com.madfingergames.deadzoneosx
Right-click or control-click the line and select
Services ▹ Reveal
from the contextual menu.* A folder should open with an item selected. Quit the application if it's running. Move the selected item to the Desktop, leaving the window open. Relaunch the application and test. If there's no change, quit again and put the item you moved back where it was, overwriting the one that may have been created in its place. Otherwise, delete the item you moved.
The output incidentally shows that you installed the "Genieo" spyware. Ask if you want guidance for removing it.
*If you don't see the contextual menu item, copy the selected text to the Clipboard (command-C). In the Finder, select
Go ▹ Go to Folder...
from the menu bar, paste into the box that opens (command-V). You won't see what you pasted because a line break is included. Press return. -
I just installed CS6 on my mac and illustrator keeps crashing when launching...?
i just installed CS6 on my mac and illustrator keeps crashing when launching...?
Nobody can help without knowing more about your Mac and exact info about the nature of the crash:
Working with your Operating System’s Tools
Mylenium -
Adobe digital editons just keeps crashing
I recently purchased an ebook for the first time
I signed up for adobe digital editions to open the product and it just keeps crashing !!!
Please help, as this is super frustrating !!!I have just done the update to CC from the cloud and it's like….worse than before…. i can hardly have my indesign open without it crashing with this same " network connection lost…fatal error" message.
I'm working directly off my iMac hard drive there is no network!
Little things trigger it quite quickly after opening any document………. zooming in……scrolling through multiple pages……..not god damn manually saving every 30sec…!!! Grrrrrrrrr!!!!
I can't get a thing done in this program!! I tried reinstalling etc….I'm on the latest mac with latest software…..and there is no solution. Great. -
On ipad 2 ps touch just keeps crashing it appears from reviews this is a common problem, how does one access a refund
As stated, completely exit pst (don't just leave the app) and then activate airplane mode. Then open PST and change your cloud sync option to "off". Once you deactivate airplane mode, you should be able to open PST again without the crash. Iirc, I had to work at opening PST and accessing my settings very quickly or it would still crash before opening the settings page. Unfortunately, we have to completely forget about cloud sync until the bug is fixed. Save any image files back to the ios camera roll to share with other apps or upload elsewhere.
-
My app iBooks keeps crashing non-stop after I allow all internet connections that iBooks asked for! I have tried to update OS Maverick, I've tried to restart etc. but it's just keeps crashing..
Please help.Hello there, Goraksanat.
The following Knowledge Base article offers up some good pointers for troubleshooting your issue:
OS X Mavericks: If an app freezes or quits unexpectedly
http://support.apple.com/kb/PH13975
Additionally you can try an SMC reset as it is recommended for:
Applications may not function correctly or may stop responding after being opened.
Intel-based Macs: Resetting the System Management Controller (SMC).
http://support.apple.com/kb/ht3964
Thanks for reaching out to Apple Support Communities:
Cheers,
Pedro. -
My apps wont open and i keep downloading new apps, hard resetting, syncing and nothing works! PLEASE HELP
Then restore the iPod. First from backup and if problem persists, restore to factory defaults/new iPod.
-
I need to update my InDesign but the screen just keeps on saying InDesign downloading now but nothing happens, HELP PLEASE
Nobody can tell you anything without proper system info or other technical details.
Mylenium -
How do i fix error -54? ITunes just keeps crashing, its rubbish!
I have lost the will to live! I have a new iphone 6 plus which is missing everything as the previous backup apparently didnt back up!! Itunes just keeps crashing and the above error message appears! What is going on with Apple? Its more hassle than its worth now! I've uninstalled and reinstalled so many times its ridiculous!
Anyone help? pleaseI have lost the will to live! I have a new iphone 6 plus which is missing everything as the previous backup apparently didnt back up!! Itunes just keeps crashing and the above error message appears! What is going on with Apple? Its more hassle than its worth now! I've uninstalled and reinstalled so many times its ridiculous!
Anyone help? please -
IMove 09 just keeps crashing when I try to share it in Media Browser or iTunes etc
Can anyone help ?
iMove 09 just keeps crashing when I try to share it in Media Browser or iTunes or iDVD.
I have plenty of space on my HD
Model Name: iMac
Model Identifier: iMac10,1
Processor Name: Intel Core 2 Duo
Processor Speed: 3.06 GHz
Number Of Processors: 1
Total Number Of Cores: 2
L2 Cache: 3 MB
Thank you
LesLocate and move the com.apple.iMovie.plist and com.apple.iMovieApp.plist.lockfile files to the Desktop, launch iMovie and try again. If that corrects the problem you can delete them from the Desktop.
They will be in your Home/User/Library/Preference folder.
NOTE: In Lion and Mountain Lion the Home/Library folder is now invisible. To make it permanently visible enter the following in the Terminal application window: chflags nohidden ~/Library and press the Return key - 10.7: Un-hide the User Library folder.
OT -
My Firefox just keep crashing randomly after I reformat my computer
My firefox just keep crashing randomly and it is also quite often too. I dunno what is the problem. Here is the crash report id.
Report ID
<pre><nowiki>bp-ca5fdf93-e5ab-4705-9594-8a71a2130501
218db5a1-4731-4645-88b3-d4f56582eb4d
bp-ea436729-19bb-4122-b75b-c7bb92130430
bp-c8f87436-1e99-40fc-9b1a-d05922130426
62753bae-25b9-4930-a6be-09fbc4ead34b</nowiki></pre>You can check for problems with current Flash plugin versions and try these:
*disable a possible RealPlayer Browser Record Plugin extension for Firefox and update the RealPlayer if installed
*disable protected mode in Flash 11.3 and later
*disable hardware acceleration in the Flash plugin
*http://kb.mozillazine.org/Flash#Troubleshooting
*http://helpx.adobe.com/flash-player/kb/flash-player-113-crash-mozilla.html -
I installed mavericks today and the mail will not open and just keeps on not responding how do I get it back I have force quit it a number of times now
Open the system menu via Alt+Space or click the Firefox icon on the title bar and see if you can resize that window.
If that works then close Firefox to save that setting.
See also http://kb.mozillazine.org/Resizing_oversize_window
Window sizes and positions are stored in [http://kb.mozillazine.org/localstore.rdf localstore.rdf] in the [http://kb.mozillazine.org/Profile_folder_-_Firefox Profile Folder].
See http://kb.mozillazine.org/Corrupt_localstore.rdf -
Cannot even open FF6 it just keeps crashing, and crashing HELP!!!
I was asked last night to upgrade my FF. I downloaded the new and installed. Once it gets to actually open FF6 it crashes, it won't even open, just keeps on crashing. I want to continue to use FF, but if it keeps happening, I'm going to switch to Chrome for good !
Your above posted system details show outdated plugin(s) with known security and stability risks.
*Next Generation Java Plug-in 1.6.0_17 for Mozilla browsers
Update the [[Java]] plugin to the latest version.
*http://java.sun.com/javase/downloads/index.jsp (Java Platform: Download JRE)
Your user agent shows that you are using Firefox 3.6.9 and that the update has been successful.
'''Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.2.9) Gecko/20100824 Firefox/3.6.9 ( .NET CLR 3.5.30729)'''
If you keep having problems then do a clean reinstall of the Firefox 3.6.9 version<br />
See also See http://kb.mozillazine.org/Software_Update (Software Update not working properly)
Remove the files in the updates and updates\0 folder:<br />
C:\Documents and Settings\<user>\Local Settings\Application Data\Mozilla\Firefox\Mozilla Firefox\updates<br />
(%USERPROFILE%\Local Settings\Application Data\Mozilla\Firefox\Mozilla Firefox\updates)<br />
C:\Program Files\Mozilla Firefox\updates
You can do a clean reinstall and download a fresh Firefox copy from http://www.mozilla.com/firefox/all.html and save the file to the desktop.
Uninstall your current Firefox version and remove the Firefox program folder before installing that copy of the Firefox installer.
It is important to delete the Firefox program folder to remove all the files and make sure that there are no problems with files that were leftover after uninstalling.
You can skip the step to create a new profile, that is not necessary for this issue.
See http://kb.mozillazine.org/Standard_diagnostic_-_Firefox#Clean_reinstall -
RE: Applications just keep crashing
Hello,
I recently updated my computer to windows 8.1. After about 2 days, nearly all of my applications keep crashing when I open them; chrome would just be unresponsive, mail would open and close while loading. same thing happens for nearly all my applications.
i have no idea what is happening and frankly this is quite frustrating. could anyone help me with this?
NicholasPlease provide us with your Event Viewer administrative logs by following these steps:
Click Start Menu
Type eventvwr into Search programs and files (do not hit enter)
Right click eventvwr.exe and click Run as administrator
Expand Custom Views
Click Administrative Events
Right click Administrative Events
Save all Events in Custom View As...
Save them in a folder where you will remember which folder and save as Errors.evtx
Go to where you saved Errors.evtx
Right click Errors.evtx -> send to -> compressed (zipped) folder
Upload the .zip file to Onedrive or a file sharing service and put a link to it in your next post
If you have updated to win 8.1 and you get the error message "the system cannot find the file specified" it is a known problem. The
work around is to edit the registry. If you are not comfortable doing this DONT. If you are, backup the key before you do
Press Win+"R" and input regedit
Navigate to:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WINEVT\Channels. Delete "Microsoft-Windows-DxpTaskRingtone/Analytic"
Wanikiya and Dyami--Team Zigzag -
Mail OS wont open, it just says "program not answering"
I just intalled the latest update, and now when i click to open mail OS, i wont open the program, i just gives the message "Program not answerin" when i right click on the mail icon.
I USED THIS PROCESS :
Get Pacifist.
Download Safari 5.1.7 for Lion.
Quit Safari if running.
Install Safari 5.1.7 using Pacifist. Select "Open Package", choose the 5.1.7 dmg from step 2. Click on the "Contents of Safari5.1.7LionManual.pkg", then click "Install" on the toolbar. Choose "Yes" or "Replace" when asked, and wait for it to finish.
Disable the frameworks that were installed by Safari 6 (by renaming them). You will be prompted for your administrator password.$ cd /System/Library/PrivateFrameworks $ sudo mv SafariServices.framework SafariServices.framework.disabled
Disable additional Safari 6 frameworks (optional, but recommended):$ cd /System/Library/StagedFrameworks/Safari $ sudo mv SafariServices.framework SafariServices.framework.disabled $ sudo mv WebInspector.framework WebInspector.framework.disabled
Launch Safari.
If it doesn't work, you can re-install Safari 6 from Software Update.
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