CS6 install stalls when installing the Help files

I am attempting to install the trial version of CS6. I have tried it on 2 machines with the same results. One is running Win 7 Ultimate and the other is running Win 7 Home Premium. What happens is that when I install it everything sems to do fine until it gets to the Adobe Help files. It then stalls and stays at the same percentage. The time left does increase so it's not entirely locked up. The machine still functions normally. I've not had any problems with any other programs. I have run the Adobe cleaner with the same results.

Same thing with the direct download. I finally removed every Adobe application on the machine. Including Acrobat reader and flash. I also removed the Adobe folders in the 2 program folders. I also removed the Adobe folders in the common folders. Powered the computer down and then tried to install it. Low and behold it actually installed. Did the same on the other machine and it worked too. I seriously doubt it was a corrupt file as they both had different installs. I think it just had a collision with one of the other Adobe programs. I'm working on putting the other programs back on but it does seem like it fixed it. Pretty tough to do just to see if I like CS6 or not. I guess I'll know in 30 days or so.
Thanks for the help kglad. I do appreciate it.

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Please find the Captivate 7 Help guide in PDF form here :
http://helpx.adobe.com/pdf/captivate_reference.pdf
You can save the same to your disk as well.
In addition to this, Please Launch the Adobe Help from your disk and Under General Tab : It would siplay you the pending download for available help content for all adobe applications:
screenshot:
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Best regards,
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You need to post a bug report to get Adobe's attention. This is a user to user forum. Please follow this link.
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CS6 install stalls when installing the Help files

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