CS6 installation problems all day

My installation of CS6 Design Standard has failed over and over on my new Windows 7 computer. I do not have old versions of anything installed. I have run the cleaner tool. I have tried it 11 times. I get either a counterfeit error or an exit code 6 (and accompanying error list) I am at my wits end. This has been going on all day. At one point, Illustrator installed, and then in searching online for a solution it was suggested to uninstall and reinstall, and now I'm back to nothing. I see that there are a number of people who have had similar issues - I have been diligent in trying solutions, and I am getting nowhere. Do i have to give up on CS6 on this computer?

Errors "Exit Code: 6," "Exit Code: 7"
Troubleshoot with install logs
And we need exact system specs.
Mylenium

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CS6 Installation problem

I was having difficulty installing the adobe CS6. I was on a chat with technical support (Adobe) and the individual told me to create a new foler on my C: drive and install there. The program does not work and I do not know how to uninstall it. Help please...

See if the following helps:
Adobe Creative Suite Cleaner Tool
helps resolve installation problems for CS3 thru CS6 and for Creative Cloud
http://www.adobe.com/support/contact/cscleanertool.html

Photoshop CS6 Installation problems!!!!

I am trying to install Photoshop CS6, but the Adobe Installer won't work. Keeps coming up with "Installer failed to initialise".
I am using Mac OS 10.7.3.
I've uninstalled all previous versions of Photoshop......used the cleaner.....etc, etc....
But still nothing!!!
Any ideas????

Hi,
Please restart the system and try once again. If the problem persists, please let us know the contents of following locations:
/Library/LaunchDaemons/
/Library/LaunchAgents/
~/Library/LaunchAgents/
Thanks for your patience.
- Adobe team

Photoshop CS6 Installation problems - Macbook

I've been trying to install a trial version of photoshop on my macbook, it's an early 2009 model.
Each time I try to install photoshop cs6 I get an error message, I have photoshop cs5 on this laptop, but I need cs6 for college, can anybody help? The error message I keep getting is ;
Exit Code: 7
Please see specific errors and warnings below for troubleshooting. For example, ERROR: DW050, DW062 ...
-------------------------------------- Summary --------------------------------------
- 0 fatal error(s), 49 error(s), 0 warning(s)
----------- Payload: {539AEF15-3A2B-4A31-A587-7E90F7D9C700} Camera Profiles Installer 7.0.0.0 -----------
ERROR: DW062: Unable to locate folder for token SharedDocuments.
----------- Payload: {2591B843-8028-4395-9DEE-03AF8D631539} Adobe Player for Embedding 3.3 3.3.0.0 -----------
ERROR: DW062: Unable to locate folder for token SharedDocuments.
----------- Payload: {84901376-1C55-4BD3-AD2C-F9BDB4449DAC} PDF Settings CS5 10.0.0.0 -----------
ERROR: DW062: Unable to locate folder for token SharedDocuments.
----------- Payload: {4FFA83C0-007A-4DB3-955C-B5EEE73BEDAF} Adobe SwitchBoard 2.0 2.0.0.0 -----------
ERROR: DW062: Unable to locate folder for token SharedDocuments.
----------- Payload: {4F427880-01EA-4E0F-AAE2-9ADE97563A21} Adobe Utilities CS6 4.0.0.0 -----------
ERROR: DW062: Unable to locate folder for token SharedDocuments.
----------- Payload: {E8B1DAAA-0B6B-44E6-A2D3-8E418EA0EA85} AdobeCMaps CS6 4.0.0.0 -----------
ERROR: DW062: Unable to locate folder for token SharedDocuments.
----------- Payload: {0256558F-A0FF-4FCF-99C2-96D2EE3201D9} Suite Shared Configuration CS6 3.0.0.0 -----------
ERROR: DW062: Unable to locate folder for token SharedDocuments.
----------- Payload: {148542D8-49CA-482A-A334-1D54C5A9D53B} Adobe XMP Panels 4.0.0.0 -----------
ERROR: DW062: Unable to locate folder for token SharedDocuments.
----------- Payload: {557F9FD3-EED8-43D7-AF29-0F19CA832728} AdobePDFL CS6 10.9.0.0 -----------
ERROR: DW062: Unable to locate folder for token SharedDocuments.
----------- Payload: {A0F72081-99FB-4FFA-AE1A-62B5A656CAC1} AdobeTypeSupport CS6 11.0.0.0 -----------
ERROR: DW062: Unable to locate folder for token SharedDocuments.
----------- Payload: {CFC3110A-491C-4DBF-A97D-66C567600A2F} Photoshop Camera Raw 7 7.0.0.0 -----------
ERROR: DW062: Unable to locate folder for token SharedDocuments.
----------- Payload: {1F955A4A-F365-4379-AEE2-B7C83E1AA883} Adobe Photoshop CS6 Support 13.0.0.0 -----------
ERROR: DW062: Unable to locate folder for token SharedDocuments.
----------- Payload: {74EB3499-8B95-4B5C-96EB-7B342F3FD0C6} Adobe Photoshop CS6 Driver 13.0.0.0 -----------
ERROR: DW062: Unable to locate folder for token SharedDocuments.
ERROR: DW050: The following payload errors were found during install:
ERROR: DW050: - Suite Shared Configuration CS6: Install failed
ERROR: DW050: - Adobe Linguistics CS6: Install failed
ERROR: DW050: - Dynamic Link Media Server: Install failed
ERROR: DW050: - AdobeColorCommonSetCMYK CS6: Install failed
ERROR: DW050: - AdobeColorEU CS6: Install failed
ERROR: DW050: - Adobe XMP Panels: Install failed
ERROR: DW050: - Adobe Photoshop CS6 Support: Install failed
ERROR: DW050: - Adobe Player for Embedding 3.3: Install failed
ERROR: DW050: - AdobeColorJA CS6: Install failed
ERROR: DW050: - Required Common Fonts Installation: Install failed
ERROR: DW050: - Adobe CSXS Infrastructure CS6: Install failed
ERROR: DW050: - AdobeColorNA CS6: Install failed
ERROR: DW050: - PDF Settings CS6: Install failed
ERROR: DW050: - AdobeColorPhotoshop CS6: Install failed
ERROR: DW050: - Adobe Utilities CS6: Install failed
ERROR: DW050: - Adobe SwitchBoard 2.0: Install failed
ERROR: DW050: - Adobe ExtendScript Toolkit CS6: Install failed
ERROR: DW050: - Camera Profiles Installer: Install failed
ERROR: DW050: - AdobePDFL CS6: Install failed
ERROR: DW050: - Adobe Photoshop CS6 Driver: Install failed
ERROR: DW050: - AdobeColorVideoProfilesCS CS6: Install failed
ERROR: DW050: - Adobe Extension Manager CS6: Install failed
ERROR: DW050: - PDF Settings CS5: Install failed
ERROR: DW050: - Adobe Photoshop CS6 Core: Failed due to Language Pack installation failure
ERROR: DW050: - Adobe Bridge CS6: Install failed
ERROR: DW050: - AdobeTypeSupport CS6: Install failed
ERROR: DW050: - Adobe WinSoft Linguistics Plugin CS6: Install failed
ERROR: DW050: - Adobe Hunspell Linguistics Plugin CS6: Install failed
ERROR: DW050: - Adobe Mini Bridge CS6: Install failed
ERROR: DW050: - AdobeColorCommonSetRGB CS6: Install failed
ERROR: DW050: - Photoshop Camera Raw 7: Install failed
ERROR: DW050: - Recommended Common Fonts Installation: Install failed
ERROR: DW050: - DynamiclinkSupport: Install failed
ERROR: DW050: - AdobeCMaps CS6: Install failed
ERROR: DW050: - Adobe CSXS Extensions CS6: Install failed
ERROR: DW050: - Adobe Photoshop CS6 International English Language Pack_AdobePhotoshop13-en_GB: Install failed

Hi,
Please restart the system and try once again. If the problem persists, please let us know the contents of following locations:
/Library/LaunchDaemons/
/Library/LaunchAgents/
~/Library/LaunchAgents/
Thanks for your patience.
- Adobe team

CS6 Installation Problems

I now purchased the CS6 Design & Web Premium (new CDs in the box with license). When I tried to install, Illustrator & Dreamweaver did not install. Instead, I received the error messages and warnings below.
I went to http://www.adobe.com/downloads/other-downloads.html , but I am afraid that if I "Download installers for older products", this will cause problems with the licensed installation, or I will have to buy something which was supposed to be in the product I activated ( such as http://helpx.adobe.com/x-productkb/policy-pricing/cs6-product-downloads.html ).
Perhaps I should run the installation disk again?
Thank you very much! sdkplan at g mail
MESSAGES RECEIVED WHEN TRIED TO INSTALL:
- WARNING: DW024: The payload: Adobe Photoshop CS6 Core 13.0.0.0 requires a UI parent with following specification: Family: Photoshop
ProductName: Adobe Photoshop CS6 Core_x64. This parent relationship is not satisfied, because this payload is not present in this session.
- ERROR: DF024: Unable to move file at "C:\Program Files\Common Files\Adobe\Installers\adobeTemp\{A4ED5E53-7AA0-11E1-BF04-B2D4D4A5360E}\_35_54d3fe6045348 121c89ba967edb177c9" to "C:\Program Files\Adobe\Adobe Dreamweaver CS6\icuin40.dll" Error 32 The process cannot access the file because it is being used by another process.(Seq 49) ERROR: DW063: Command ARKMoveFileCommand failed.(Seq 49).
Payload: {CFA46C39-C539-4BE9-9364-495003C714AD} Adobe SwitchBoard 2.0 2.0.0.0 -----------
WARNING: DF029: ARKServiceControl::StartService: Service not started/stopped SwitchBoard. Current State: 0 Exit Code: 0 Service Specific Exit Code: 0(Seq 1)
Payload: {A4ED5E53-7AA0-11E1-BF04-B2D4D4A5360E} Adobe Dreamweaver CS6 12.0.0.0 -----------
ERROR: DF024: Unable to move file at "C:\Program Files\Common Files\Adobe\Installers\adobeTemp\{A4ED5E53-7AA0-11E1-BF04-B2D4D4A5360E}\_35_54d3fe6045348 121c89ba967edb177c9" to "C:\Program Files\Adobe\Adobe Dreamweaver CS6\icuin40.dll" Error 32 The process cannot access the file because it is being used by another process.(Seq 49)
ERROR: DW063: Command ARKMoveFileCommand failed.(Seq 49)
Payload: {CA7C485C-7A89-11E1-B2C8-CD54B377BC52} Adobe Fireworks CS6 12.0.0.0 -----------
WARNING: DF012: File/Folder does not exist at D:\Adobe CS6\payloads\AdobeFireworks12-mul\OEM(Seq 2141)
Payload: {05E1E278-7A8D-11E1-A0B9-FC0245DB7244} Adobe Fireworks CS6_AdobeFireworks12en_USLanguagePack 12.0.0.0 -----------
WARNING: DF012: File/Folder does not exist at D:\Adobe CS6\payloads\AdobeFireworks12en_USLanguagePack\OEM(Seq 76)
Payload: {7D4E9D10-AED6-485D-A2B0-9A1DF1A55545} Adobe Illustrator CS6 Core 16.0.0.0 -----------
ERROR: DF024: Unable to move file at "C:\Program Files\Common Files\Adobe\Installers\adobeTemp\{7D4E9D10-AED6-485D-A2B0-9A1DF1A55545}\_333_1895e755af67 9180e0e5e1835664bea7" to "C:\Program Files\Adobe\Adobe Illustrator CS6\Support Files\Contents\Windows\dvaui.dll" Error 32 The process cannot access the file because it is being used by another process.(Seq 372)
ERROR: DW063: Command ARKMoveFileCommand failed.(Seq 372)
ERROR: DW050: The following payload errors were found during install:
ERROR: DW050: - Adobe Illustrator CS6 Core: Failed due to Language Pack installation failure
ERROR: DW050: - Adobe Dreamweaver CS6_AdobeDreamweaver12en_USLanguagePack: Install failed
ERROR: DW050: - Adobe Dreamweaver CS6: Failed due to Language Pack installation failure
ERROR: DW050: - Adobe Illustrator CS6 Core_AdobeIllustrator16en_GBLanguagePack: Install failed

I am using Windows XP.

Photoshop CS6 Installation problem

I am trying to install the CS6 trial but I can't get it to install, I have the same issue everyone else is getting where it says there is a pre-existing copy installed because I had the beta... I uninstalled the beta using windows uninstaller and then when I got the error message about a pre-existing copy I triedd to manually delete existing files and folders... When this didnt work I searched google for a solution and everyone said that using the Adobe creative suite cleaner tool will get rid of any existing files and allowed them to continue with the install... However, even after doing that I am still getting the error message... I couldnt find a similar problem anywhere and I dont know what to do? PLEASE help me D:
P.S. I apologise if I posted this in the wrong place, this whole thing is rather confusing...

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Hi I am trying to install adobe premier pro cs6, In between my system got restarted once again i tried to install it but installation is coming in Chinese language, Before my system restart it is in English language, How to get installation in English?, Urgent help needed thanks in advance.

If you're saying the system crashed during the install, it might be a good idea to sort that out before installing PP, if only because sorting that out could potentially lead to a full rebuild of Windows.

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Thanks

Did you have the trial or pre-release version previously installed on your computer? Have you checked your Applications/Utilities/Adobe Installers to see if there is any additional options for software to be removed?

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WHY DOES SYNCING ALL DAY EVENTS WITH MOBILE ME ADDS EXTRA DAY?

I have 3 computers and an iPad that I sync with MobileMe. Recently I made a calendar entry (All Day) and all of the calendars on my computers synced perfectly. The iPad, however, added an extra day so instead of having an All Day event that began on 11 March and ended on 20 March my iPad showed the event ending on 21 March. I tried restoring my software on the iPad (I am running iOS 4.3) and then restoring all of my applications. The calendar issue persists.
Has anyone else had this same problem?

I have a similar problem, all day recurring events appear 1 day earlier on iPhone 3GS running iOS 4.3.2 and Outlook 2003. For some reason, this doesn't apply to ALL all-day events, just some of them (mostly birthdays), however in Outlook they are all correct.I have tried overwriting all Calendar entries on the iPhone, but no difference. This problem occurred with iTunes 10.2.1 and also 10.2.2 and also with iOS 4.3.1. Something similar happened last year when Apple introduced a problem with iTunes 9. I don't live in NZ, I'm from the UK.

Really need some help been stuck all day on this

ok i'm abit confused I've been stuck on this problem all day and would appreciate your help
Classes Animal, tiger, lion etc all have constructors that take values and work
I'm trying to create an array of animals eg different types and display them all together using a toString
All ive managed to do was get a memoryaddress of the object
I have multiple classes eg abstract base class Animal Tiger extends Animal Lion extends Animal etc
Animal is abstract and has an abstract String toString method
All the derived classes have String toString methods that returns a description
how do i put them all together in arrays and call the string toString for all the different animals
public void displayMethod()
println(objectname);
I have tested the constructors for all classes using a single instance and they work it's just puting them all together in an array and then displaying all the different animals using each classes toString

You are nearly there!
for (int i=0; i<animals.length; i++)
System.out.println(animals.toString());
}Note the use of animals.length in the for loop. This guarantees you only loop over the number of objects in the array and prevents an ArrayIndexOutOfBoundsException.
Edit: Huh? Where did your previous post go? It seems to have disappeared!

How do I disable all non-essential components in the CS6 installer

A new question in the spirit of http://forums.adobe.com/thread/548877 and http://forums.adobe.com/message/2778575, where I asked this question for CS4 and CS5 and eventually discovered how to do this (at least for CS4; CS5 was a mess...): How do I disable all the non-essential components in the Photoshop CS6 installer?
I already found the payloads/Media_db.db sqlite 3 database and wiped the DependencyData table. This goes a long way - unlike CS5, which was a maze of hidden xml configs and sqlite databases, for CS6 just wiping this single table will give the user full control over what the installer will put in the computer. With the dependencies wiped, we can now see all the stuff it's actually going to install:
Bridge (normal and x64) - 187 and 262 MB
CMaps (normal and x64) - 7.2 and 7.2 MB
CSXS Extensions - 1.3MB
CSXS Infrastructure - 6.8MB
Color - photoshop, EU, JA, NA - 1.5, 2.1, 3.0, 2.5MB
Video profiles - 4.7KB
Dynamic Link Media Server - 96MB
DynamicLink Support - 6.1MB
ExtendScript Toolkit - 19MB
Extension Manageer - 16MB
Fonts recommended (normal and x64) - 110 and 110MB (why are there x86 and x64 versions? more of an open question than one that really needs an answer, but this is not how fonts work. There are no separate x86 and x64 flavoured OpenType fonts)
Fonts required (normal and x64) - 123 and 123MB
Hunspell Linguistics Plugin (normal and x64) - 181 and 181MB
Linguistics (normal and x64) - 46 and 46MB
Mini Bridge (normal and x64) - 4.0MB
PDF Library Files (normal and x64) - 75 and 75MB
Photoshop (normal and x64) - 486 and 563MB
Photoshop Support - 9.4MB
Player for Embedding 3.3 (normal and x64) - 21 and 26MB
Switchboard 2.0 - 1.1MB
Type Support (normal and x64) - 6 and 6MB
Winsoft Linguistics Plugin (normal and x64) - 8.2 and 8.5MB
XMP Panels - 4.9MB
ColorCommonSetCMYK - 13MB
ColorCommonSetRGB - 8.6KB
Camera Profiles Installer - 285MB
MSVC++2005 redist. (normal and x64) - 11 and 11MB
MSVC++2008 redist. (normal and x64) - 11 and 11MB
MSVC++2010 redist. (normal and x64) - 11 and 11MB
MSVC80_CRT (normal and x64) - 0.0 and 0.0KB
PDF Settings - 2.4MB
Camera Raw 7 (normal and x64) - 22 and 24MB
Suite Shared Configuration - 3.2MB
Some of these things we really want installed (Photoshop, CMaps, XMP panels, Type Support and required fonts and color profiles are pretty much the minimal set required for a functional Photoshop installation), but some of these things really have no right to be silentedly installed. There's a good gigabyte of nonsense that someone who just wants Photoshop has no need for. Denying them the option to unselect these things during installation is a bit evil (whatever happened to the 'advanced' or 'custom' installation option? That was a good option).
That said, there's still something funky going on - unselecting all components indicates that the installation will required 0.0KB on disk. However, selecting Photoshop CS6 x64, which indicates its size is 563MB, results in an installation that requires 677MB on disk. Similar things happen for other components; CMaps is 7.2MB, but when you select it, it suddenly requires 121MB on disk.
Much last last time, I fully appreciate the install team's choices in making sure the installer will always work as long as people don't tamper with it, but I'm not one of those people - I do tamper with it, because I want to control exactly what lands on my disk. So: how do I find out what these secret things are that are not listed after wiping the dependency data so that I can explicitly pick individual components? Which additional steps are required to reveal the hidden dependencies that will apparently still be installed, or aren't factored into the size indication for the various components? And finally, how do I make the installer NOT determine that "this is not a genuine installer, you may have a counterfeit product" =)
I know it's been altered; I modified it, because I think your install process is trying to force stuff onto my computer that I never asked for, nor will ever use (I know they're quality products, they just have no right to exist on my computers. If I had the choice to say no, I'd acknowledge them as quality products instead).
- Mike Kamermans
nihongoresources.com
NB: if Eric Wilde ends up replying to this post: I still remember your willingness to help figure this out for CS5, two years ago. Thank you again for that.

I can see why you wouldn't want to release information that lets people set up arbitrary installers, but that's why I mostly wanted those two specific hashes. The installer team can just generate them without ever saying how, and we will only be able to use them to validate the installer for the modification that lets you pick components. This should in no way interfere with the desire to prevent dangerous installers making it into the wild; in fact, it kind of guarantees that's impossible.
I know you can't guarantee it'll work or test it, and that's fine. Past experience has shown that CS3, CS4 and CS5 work fine with updates (and most updates don't apply to Photoshop, they apply to the additional components that I traditionally don't install), so I'm pretty sure it'll work fine with CS6 too, although of course it could go wrong in which case I can always fall back to a normal install.
Would you be willing to ask the install team whether they could generate just these two numbers, based on the single SQL command run on Media_db.db from the main payload directory? I can fully understand not wanting to give the "here is how you generate the hashes" information, but generating two specific numbers that don't work for anything but this specific query should be just as safe as the various hashes we can already see for the other Media_db.db files in the various payload directories (so they wouldn't reveal anything not already known about how to reverse engineer the hashing algorithm). It'd help tech-savvy customers quite a bit without playing into the hands of criminally minded jerks (I actually had the pleasure of running into a duped CS3 Extended disc several years ago! I had ordered CS3 for personal use, and mysteriously received a CS3 extended version with a volume licensing key in what looked like an official normal CS3 box. Needless to say, authorities and Adobe were notified).
<<I think the right answer to this issue is to simply remove from the products those items that are not required to execute the product. That's actually something we're aggressively pursuing this summer so that the product size reduces in future releases, particularly for PS.>>
It's not possible to take components out of the payloads directory without the installer complaining that errors have occurred. It really wants all those files there when it starts =(
<<Have you investigated using AAMEE? I don't think that will get rid of all the "extraneous" pieces; but, it does provide some flexibility in creating an install package that can then be pushed out through normal deployment tools (e.g. SCCM).>>
I did, but unfortunately AAMEE requires the use of a volume license key, which I don't have. We only have individual products keys for the machines that will get Photoshop CS6.
- Mike

ICal all-day event problem

iCal on my iPad worked fine for a while. Now, many of my all day events (but not all of them) are showing up a day early on my iPad on week view. Everything is fine on all other devices (iPhone, MacBook) and all is fine on iPad on day, month and list view. All timed events are in the right place. But all day events in week view are a disaster and turning off the iPad isn't helping. Any advice?

Did you travel out of your home time zone and first notice the problem then? I spent an hour and a half on the phone with Apple Care while I was in the Central zone (I live in Eastern) and nothing the supervisor suggested worked (deleting the account, resetting, turning ipad off, etc). They'd bumped me up to a supervisor because the regular guy had no idea. Supervisor said no one on the internal tech board had seen that particular problem. The final assumption was it was a software glitch on my ipad--the advice was a complete restore which was going to have to wait until I returned home because he said it would take too long over the Verizon mi-fi I was using while traveling. Anyway--I got home to Eastern time, immediately pulled out the ipad to do the restore and all the all-day events were in the right place and have remained in the right place since then. My best guess is that it's a time zone issue but it doesn't make much sense. All my timed events stayed right where they were supposed to be the whole time (time zone support turned off).

Problems with mobile me ical all day events sync between desktop and iphone

I just noticed all of my all day events show up one day earlier on my iphone than what they are on ical on my desktop (which is correct). This includes both subscribed events and one I have entered. Any ideas on a fix, it is rather annoying at this point.

Hi. Sorry I don't have the answer. Just another person with the same problem. Must be a bug that needs fixing. Thanks for pointing out that the List view works. Although, when I click on the individual diary entries from the list view the event details show up the incorrect date and time. My entries are all 19 hours out. So an entry that should be Monday at 1pm, shows up as Sunday at 6pm. Very annoying.
Anyone else who can help with this problem?

IOS - iCal problem - Events appear as "all-day" whereas they shouldn't

See below a conversation I had with a service provider.
There is a bug in iOS when dealing with events in UTC times.
Any solution to this?
On Sat, Nov 16, 2013 at 11:14 AM, xxx wrote:
Hi,
I noticed a small problem with a calendar to which I subscribed on my iphone.
Events that are configured to last from 6.30pm to 7.30pm appears as Full-day events on iOs.
Thank you for reporting this issue. We're aware that IOS sometimes
misinterprets the iCal files we provide. It appears that it is reading
the times properly (as seen in the event detail and grid views), but is
mislabeling the events as all-day in the list view. Is this what you're
seeing?
Thank you
Michael
Exactly.
In the event's details, times are OK, but in the listing, event appears as all-day.
But why only for 6.30 to 7.30? When i change times to 5.30 to 6.30, it shows fine.
It appears to be related to the interpretation of time-zone information. We provide the game times in UTC format and count on your device's calendar program to make the appropriate adjustments for the local time zone. When the provided UTC times span two days (e.g. 11:30pm - 12:30 am, before time zone adjustment), IOS seems to mislabel the event as "all-day".
Thank you.
Michael

Does this problem still occur with iOS8?

CS6 installation problems all day

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