CS6 Installation with serial no. that is not working

need help badly. bought CS6 yesterday through Adobe website and the order was confirmed with serial no. when downloading and filling in the serial no, kept getting a msg saying "we are unable to validate this serial no for adobe illustrator CS6. what shall i do now? thought that if i buy from a genuine company, my life will be easy! paid 771 USD and have been facing nothing but trouble and need this software urgently. Anyone can help PLEASE!

Hi arwa shanti,
Please check the host file for any Adobe entries and remove them:
Location Windows:C:\windows\system32\drivers\etc\host
               Mac: Go/go to folder/etc/hosts
Try to validate again.
If you do not find any entries in host file for Adobe please disable security software from your machine and try to validate again.
If still the same issue try updating AAM from the mentioned link:
Win: http://www.adobe.com/support/downloads/detail.jsp?ftpID=4773
Mac: http://www.adobe.com/support/downloads/detail.jsp?ftpID=4774
Try installing again.
Regards,
Romit Sinha

Similar Messages

  • TS1292 How do I redeem a card with a code that does not work?  The support store takes me in circles?

    Help and support sends you in circles and does not help redeem a card with a code that does not work.

    Well, they have a website, but here is a link to their information about unlocking iPhones.
    http://www.att.com/esupport/article.jsp?sid=KB414532&cv=820#fbid=6d7EKuCF_dr
    You may not qualify for an unlock though.

  • You must have connected the Time Capsule with a router that does not work with my direct cable from my ISP

    you must have connected the Time Capsule with a router that does not work with my direct cable from my ISP

    I tried to answer in your other post.. please stick to one thread ..
    What method of internet do you have.. is this fibre install.. if so the TC should just plug in and use dhcp in router mode.. press and hold the reset and it will go back to router mode by default.

  • Charger with serial number A1300 is not working for iPhone 5, is it?

    I have an issue charging my new iPhone 5. I bought an extra cable - and they seem to both work when pluggin it into any computer. But one of my chargers will not work with it - but it works if I plugin my iPhone 4. How come? I noticed that the serial number is A1300. I borrowed one from a friend with serial number A1400 - and that worked (with the same cable).
    can I conclude that chargers with serial numbers A1300 don't work for iPhone 5?

    Any iPhone or iPad charger should work with the iPhone 5.  There is something wrong with your charger.  If it is the one that came with the phone it is covered by the phone's warrantee.

  • Access to BBM With Reset Password That did not Work

    I requested and got new password to access BB ID. But it did not work. I used up 10/10 attemps. I used a different or active cellphone number and didn't work. It will wipe out data or reset if I attempted again.i need to have access to my BB Bold 9900 contact list. I lost my contact list on my current android. Please help. Thanks.

    Hi and Welcome to the Community!
    Please see this "sticky" post for helpful information concerning your BBID situation:http://supportforums.blackberry.com/t5/BlackBerry-World/How-to-regain-access-to-your-BBID/td-p/2546717Hopefully, this information will be of use to you. When you read it (carefully) you will discover that there is no outcome that results in wiping out your data.
    Cheers, and Good Luck!

  • How can I deactivate Adobe Acrobat 8 on a laptop with a monitor that does not work?

    Or is there some work-around I can use?  I got a new laptop and have reinstalled the program but I keep getting a pop-up that wants me to register it again.  I have but it keeps popping up.  I read in the user's guide for this version that "Note: If you want to install the software on a different computer, you must first deactivate the software on your computer: Choose Help > Activation > Deactivate."  I figure that that is what the problem is.  So now what do I do? It is a little hard to "choose" when the monitor is black.
    As an added complication I am now getting an error message on the pop-up that tell me "A problem was encountered while trying to send information over the Internet."  Help!!!
    I am currently using a Sony Vaio T Series Ultrabook now with Windows 8. My old laptop was a Compaq and was using Windows XP Home Edition.  It was about 10 years old.
    Thanks in advance for your help.
    Aimee

    Can you plug in a remote monitor? You may have to use the Fn key with the screen icon typically along the function keys to change to the external monitor. If that works, then do what you need. You might also try putting the HD in another machine and see if it works there.

  • Cs6 issue with still frame duration setting not working, possibly yosemite problem

    Hi, I moved my project over to my iMac, which I updated to Yosemite awhile back. Suddenly the frame duration for stills setting defaults to 5 even though it is set at 2 for my animation project. What gives?
    I just bought my master collection two years ago and spent a pretty penny. There were updates for the Mavericks update but none for Yosemite? I think there need to be and people spend too much money on these products for the support option to be so skimpy.
    Hopefully someone answers this issue with a solution. Otherwise, I will not speak highly of Adobe.

    As suggested by someone on a different forum, I tried downgrading the firmware to 7.6.1. By doing so, the problems disappeared and WPA2 only mode works correctly. I will file a bug report with Apple.

  • I tried synching my 2nd generation ipod touch and it told me to update the software. Then it said "error 37" and could not complete updating but it has left me with an ipod that is not recognised by my pc and wont turn on or anything- just black

    I tried synching my 2nd generation ipod touch and it told me to update the software. Then it said "error 37" and could not complete updating but it has left me with an ipod that is not recognised by my pc and wont turn on or anything- just black

    Error 20, 21, 34, 37: These errors typically occur when security software interferes with the restore and update process. If you are using a PC, follow this article to resolve this issue.
    Above from:
    http://support.apple.com/kb/TS3694
    You also may have to place the iPod in recovery mode. For how see:
    iPhone and iPod touch: Unable to update or restore

  • I have changed my Apple ID name and I want to change it on iCloud, however I am not able to delete the previous account because I need to turn off the Find my iPhone - and for that I need to log in with the old name and that is not working. Help anyone?

    I have changed my Apple ID name and I want to change it on iCloud, however I am not able to delete the previous account because I need to turn off the Find my iPhone - and for that I need to log in with the old name and that is not working. Help anyone?

    Hey tulgan,
    This link will provide information on what to do after you change your Apple ID:
    Apple ID: What to do after you change your Apple ID
    http://support.apple.com/kb/HT5796
    Welcome to Apple Support Communities!
    Take care,
    Delgadoh

  • I was billed for a renewal with eHarmony that does not work. Eharmony said itunes claims the charge didnt go through but I have already been billed. How do I get my money back or get my subscription working??

    I was billed for a renewal with eHarmony via iTunes that does not work. Eharmony said itunes claims the charge didnt go through but I have already been billed it is on my bank statement. How do I get my money back or get my subscription working?? I have all transaction ID's and invoice numbers. Please help this has been very frustrating, thanks.

    Yes, I reported the problem using that exact sequence immediately after discovering the problem with the app.  When I submitted my complaint and request, Apple redirected me the website of the app manufacturer where I submitted the same complaint/request for refund.  I have not heard back from either, and was still charged, so I can only assume that is not the correct way to "Report a Problem" even though Apple would have you believe otherwise.

  • I've become increasingly frustrated with the ipad adobe app. I've subscribed to be able to convert my pdf files into word documents and it has yet to work I've paid for a service that does not work which in turn makes me a disgruntled customer to say the

    I've become increasingly frustrated with the ipad adobe app. I've subscribed to be able to convert my pdf files into word documents and it has yet to work I've paid for a service that does not work which in turn makes me a disgruntled customer to say the least very disappointed with such horrible service

    Which service did you subscribe to?  Adobe PDF Pack?
    Once I know the service that you subscribed to, I can move this post to the right forum so that you can get in touch with the folks who can assist you.

  • I purchased PSE 13 but have a Vista OS. It was suggested in this chat room that I download PSE 12. I did that & installed. The serial # for 13 does not work. Any thoughts on how I can get a number for PSE 12?

    I purchased PSE 13 but have a Vista OS. It was suggested in this chat room that I download PSE 12. I did that & installed 12.
    The serial # for 13 does not work. Any thoughts on how I can get a serial number for PSE 12?

    Hi
    There is a newer version of Resolution+ Plug-in released for an Qosmio X series
    [Resolution+ Plug-in v 1.1.2004|http://eu.computers.toshiba-europe.com/innovation/download_driver_details.jsp?service=EU&selCategory =2&selFamily=381&selSeries=231&selProduct=7506&sel ShortMod=null&language=13&selOS=all&selType=400&ye arupload=&monthupload=&dayupload=&useDate=null&mod e=allMachines&search=&action=search&macId=&country =all&selectedLanguage=13&type=400&page=1&ID=82406& OSID=30&driverLanguage=42]
    try it out...
    If it has not been installed properly, try rebooting your computer and reverify.

  • Yosemite will not upload on my MacPro, says I have to verify or repair, but when I do - it fails on that too. Am now stuck with a computer that doesn't work ! Have I lost everything ?

    Yosemite will not upload on my MacPro, says I have to verify or repair, but when I do - it fails on that too. Am now stuck with a computer that doesn't work ! Have I lost everything ?

    Hello BassoonPlayer,
    Since you are using one of the the school's Macbooks, it is quite possible that the time and date are not properly set on the computer that you are using.  FaceTime will not work if you do not have the proper time zone set up for the location that you are in.  This past week, there were a two other Macbook users I've helped by simply telling them to set the Date/Time properly.  By the way, you described your problem very well, which makes it easier for us to help you.  Hope this solves your problem -- if not, post back and I can suggest other remedies.
    Wuz

  • HT1296 When I sync my iphone with Windows 7, the contact moves to my computer, but the contact is not complete. No phone numbers. What am I doing wrong? I have also tried sync-ing with Yahoo, and that doesn't work either.

    When I sync my iphone with Windows 7, the contact moves to my computer, but the contact is not complete. No phone numbers. What am I doing wrong? I have also tried sync-ing with Yahoo, and that doesn't work either.

    The music sync is one way - computer to iphone.  The only exception is itunes purchases.  File>Transfer Purchases
    It has always been very basic to always maintain a backup copy of your computer for just such an occasion.  Use your backup copy to move everything to your new computer.

  • [svn:fx-trunk] 5019: ASDoc updates to indicate that some Halo containers do not work with the Spark equiv (ControlBar does not work with Spark Panel/ AppControlBar does not work with Spark Application), and indicate that Canvas, Box, Tile, Panel have Spa

    Revision: 5019
    Author: [email protected]
    Date: 2009-02-19 13:17:21 -0800 (Thu, 19 Feb 2009)
    Log Message:
    ASDoc updates to indicate that some Halo containers do not work with the Spark equiv (ControlBar does not work with Spark Panel/AppControlBar does not work with Spark Application), and indicate that Canvas, Box, Tile, Panel have Spark equivs
    QE Notes: None
    Doc Notes: None
    Bugs: -
    Modified Paths:
    flex/sdk/trunk/frameworks/projects/framework/src/mx/containers/Accordion.as
    flex/sdk/trunk/frameworks/projects/framework/src/mx/containers/ApplicationControlBar.as
    flex/sdk/trunk/frameworks/projects/framework/src/mx/containers/Box.as
    flex/sdk/trunk/frameworks/projects/framework/src/mx/containers/Canvas.as
    flex/sdk/trunk/frameworks/projects/framework/src/mx/containers/ControlBar.as
    flex/sdk/trunk/frameworks/projects/framework/src/mx/containers/HBox.as
    flex/sdk/trunk/frameworks/projects/framework/src/mx/containers/Panel.as
    flex/sdk/trunk/frameworks/projects/framework/src/mx/containers/TabNavigator.as
    flex/sdk/trunk/frameworks/projects/framework/src/mx/containers/Tile.as
    flex/sdk/trunk/frameworks/projects/framework/src/mx/containers/VBox.as
    flex/sdk/trunk/frameworks/projects/framework/src/mx/containers/ViewStack.as

    Hi DST
    This is a great effort and gesture. thank you on behalf of all the newbies.
    PJ

Maybe you are looking for

  • Can I have the same iTunes library on 2 computers?

    I have iTunes on my desktop PC, but now I want to use it on my laptop. I've downloaded iTunes on the laptop, but when I log in to my account, none of my music appears. I have my library backed up on my desktop hard drive, so do I have to import all o

  • List of recent Lightroom Catalogs not showing in the dialog at launch

    I have a friend using Lightroom 3 on a Windows 7 PC. She uses multiple catalogs. (one for each client) as do I. Now when she launches LR the list of recent catalogs is empty. Could this be cleared some where? Why do they not show up and  will they st

  • Best way to remove noise and artifact - CS3

    Hello folks, Currently I'm struggling with a stock agency on a few images where the rejection is for "Artifact" and "Noise". First, let me ask - are these the same? They sometimes list these problems independently. They state that "camera setting and

  • OS Update Problem in Blackberry 8520 Curve

    Hi All, I have restarted my Blackberry by getting out battery and from then it is giving an "Uncaught Exception: Index 13 <= 13" on startup menu screen and giving a White Screen with an Error "App Error 523 Reset" After that I tried it to get the OS

  • When i exit firefox i have to reset my laptop to start it again

    b4 i reset laptop a message comes up stating its still running wen it not n that i have t reset