CS6 is not working anymore on iMac and Windows

I have a cs6 premium web design on my iMac and on my windows system and have two different serial numbers. One for Windows and one for my iMac. Then I had a one-year subscribe to the Creative Cloud, which has now expired. Now I wanted to use the CS6 version, but it is blocked. It indicates that the two numbers are invalid. I can not use CS6 anymore, but the serial numbers are simply valid. I contacted customer service 3 times, but they could not help me even though they all looked at me computer and also took over . The only thing I can think of for this problem is that I need new serial numbers for CS6 premium web design. One for the Imac and one for the windows system.

Try using web chat here:
Serial number and activation support

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My CS6 is not working anymore

Why is my serial number not working anymore? Until Christmas everything was working fine . Around new year CS6 stopped working. Serial number is not accepted. After deinstallation I try to install again. But my serial (also listed in my Adobe account) does not work.
Regards,
Gerard Kip

Try:
My serial number doesn't work : http://helpx.adobe.com/x-productkb/global/my-serial-number-doesnt-work.html
Otherwise, you need to contact Adobe Support either by chat or via phone when you have serial number and activation issues.
Here are some links to help make contact:
http://www.adobe.com/support/chat/ivrchat.html
http://www.adobe.com/support/download-install/supportinfo/

After updating to V 15.0 I have the issue that suddenly many but not all of the functions do not work anymore. Menues and download links do not work.

I have updated my firefox to version 15.0. After this I have the effect that at some unspecified time during use many of the functions stop working. Menu's do not open, download links do not work anymore and so on. Opening new tab's or windows still works. Links on pages partly work partly not. Copy and paste does not work anymore on webpages. It takes ending the firefox process and restarting to correct the issue until it happens again. I have those effects on totally different webpages. At this time it happens every time after I start Firefox but not right away. Firefox first works for some time and then it suddenly doesn't anymore without me having done anything special

The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information.
Note: ''This will cause you to lose any Extensions, Open websites, and some Preferences.''
To Reset Firefox do the following:
#Go to Firefox > Help > Troubleshooting Information.
#Click the "Reset Firefox" button.
#Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
#Firefox will open with all factory defaults applied.
Further information can be found in the [[Reset Firefox – easily fix most problems]] article.
Did this fix your problems? Please report back to us!

IMAC mirroring is not working with my IMAC and Apple TV since last update

Hi friends,
since last update I am facing problems with my IMAC and airplay via apple tv to my HD TV screen. It is not working. Only audio but not video. I believe it has something to do with IMAC mirroring, which is not possible to select only expanded desktop. Airply on my TV is working with my IPAD, so it should be a problem with my IMAC only.
Did someone of You make the same experience or know what to do?
Thanx in advance

Hello, H1Daisensei.
Thank you for visiting Apple Support Communities.
Here is an article that you may find helpful when experiencing this issue.
About AirPlay Mirroring in OS X
http://support.apple.com/kb/ht5404
Cheers,
Jason H.

Airdrop is not working between my imac and air book. Why?

Airdrop is very unreliable between my IMAC and Airbook. This is a recent problem and very annoying. Rebooting both computers restores it for a while. I now have to resort to emailing documents to myself to transfer simple small pages ot PDFs. I can;t find anything on the net to fix it but others have the same problem.

This is what my Airdrop looks like. It doesn't pick up my iPad, running ios8 (Airdrop is ON) and none of the drop down menus function. What is the big question mark?
I am using an iMac, just upgraded to the new Yosemite yesterday (BTW, Airdrop never worked previously either, and the window looked the same as now)

Show hiide Buttons not working in andorid OS and windows mobile OS

Hi,
I made a file in Indesign CS6. This file has a map with dots on it. When a user clicks a dot, an info box pops up giving info about that dot. He clicks the box to make it dissappear and can click another dot for the next info. I achieved this using the hide and show feature of buttons and exported using interactive Pdf. The file works fine on a windows Pc but it does not work on andorid or windows mobile platform. How can I make it work for both?

I assume that you're talking about Show-Hide Fields in an interactive PDF. It's not likely that it will work given the limitations of most PDF readers on mobile devices.
I'm a user of an iPad and iPhone, and haven't worked with Android or Windows devices but I think the issues are the same on all platforms. Some PDF readers are better than others. You didn't say what PDF reader you were testing on.
Here are two articles I've written about the frustrations of getting interactivity to work on mobile devices, in this case, an iPad:
http://indesignsecrets.com/for-interactive-pdf-not-all-readers-are-equal.php
http://indesignsecrets.com/navigation-button-tricks-for-interactive-pdf-on-an-ipad.php
The best PDF reader for iOS devices is PDF Expert, but I don't believe that exists for Android or Windows devices. I can view interactivity that Adobe Reader doesn't support.

Problem with Macbook Pro early 2011, webcam not working in any apps and windows 7 or 8 on bootcamp, keyboard backlight not working?

Hi Guys
I recently bought a second hand early 2011 Macbook Pro 15 inch and are having 2 problems. The first is that none of the apps detects my webcam at all, the second is, i have Windows 8 installed on bootcamp but are unable to get the keyboard backlight to work in 7 or 8. The backlight works perfect in os x 10.8.5 though. I need a little bit of help guys.....

Go to Apple Menu / About This Mac. Click on More Info ... next on System Report. In the left hand column, under Hardware, select USB. The right side will show the USB Device Tree. Look through that and check for "Built-in iSight". That is your camera. If it is not listed the camera is not working.
For backlighting, try this: go to System Preferences / Keyboard. Uncheck "Adjust keyboard lighting in low light".

Shortcuts do not work anymore in Safari and Maps since I updated to Yosemite

Since I upgraded to Yosemite, both Safari 8.0 and Maps 2.0 do not respond to any shortcuts, like "cmd q" to quit or "cmd c" to copy. I have to do everything manually which is quite frustrating, as it slows my workflow down. I can only use the shortcuts if I click on the bar at the top of the window (Safari File Edit View etc.).
I bought my Mac 6 months ago and so don't think i'ts because of the hardware .__. I only have the problem with Safari and Maps.
Can someone help me please?
Thanks already
Alex

Hey _A_L_E_X_,
I see that you are having issues with some keyboard shortcuts in Yosemite. I have a couple of suggestions for you that should be able to help you troubleshoot this issue. First, this article may resolve your issue:
OS X Yosemite: If a keyboard shortcut doesn’t work
http://support.apple.com/kb/PH18424
If not, continue by using this article to make sure all keys you are using for these shortcuts are responding properly:
One or more keys on the keyboard do not respond - Apple Support
http://support.apple.com/en-us/TS1381
Finally, you may need to perform a Safe Boot:
OS X: What is Safe Boot, Safe Mode? - Apple Support
http://support.apple.com/en-us/HT201262
Thanks for coming to the Apple Support Communities!
Regards,
Braden

Spellcheck not working anymore in SL and Win 7

I've two notebooks, Macbook Pro 2010 running Snow Leopard with all the latest updates and a Windows 7 laptop with all current updates including latest version of Safari.
Spellcheck doesn't put a red line under misspelled word anymore on either systems. Spellcheck is turned on and is set to "Check spelling while typing". Please help me in getting it to work again in Snow Leopard and Win 7.
Thanks!

How did you downgrade? Where can find the old setup (either .dmg or .exe version)? Thanks in advance!
Others, I still have the issue.

Migration Assistant using firewire not working between new iMac and G5. Ah!

I unpacked my new iMac 21.5' last nite and spent three painful hours trying to use Migration Assistant to tranfer files from my old iMac G5, which is using OS X 10.4.11.
I follow all of the instructions ver batim: connect the 400/800 firewire between the old and the new iMacs, start migration assistant on the new iMac, reboot the old iMac holding down the 'T' key until the firewire symbol pops up on the screen. At that point, the new iMac sits there with the message 'waiting for the other iMac to restart.' It never seems to recognize the old iMac. I tried rebooting, reconnecting the cable, etc. No luck.
I also tried using the ethernet option with no luck. The computers find each other but after entering the 'code' twice, the old mac gets stuck 'searching for other computers on the network.'
Any advice? I'd really like to use my new iMac!!!!

May not help but give this a try on the G5:
Repairing the Hard Drive and Permissions
Boot from your OS X Installer disc. After the installer loads select your language and click on the Continue button. When the menu bar appears select Disk Utility from the Installer menu (Utilities menu for Tiger and Leopard.) After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the installer. Now restart.
If DU reports errors it cannot fix, then you will need Disk Warrior and/or Tech Tool Pro to repair the drive. If you don't have either of them or if neither of them can fix the drive, then you will need to reformat the drive and reinstall OS X.
I would also first turn off both computers then connect the FW cable. If both computers have a FW800 port then you can use a standard FW800 cable. Boot the G5 into TDM. After the TDM screen appears boot the new computer normally.

Hi pls. help i downloaded IOS 7 and my babys ipad is not working anymore.Only usb and itunes icon is on the screen i already turn it off and still the same screen coming.pls help thank you

hi,
I DOWNLOADED IOS 7 in my daughters ipad and now i cant open it. the screen shows only usb and an itunes icon. pls help she need it for her games. thank you.

DUPLICATE POST
Please see: https://discussions.apple.com/thread/5513386?tstart=0

Hi doc.print() is not working in iis 7 and windows 7 when my site hosted..

PrintVisitorEntry() {
PrintDocument doc = new PrintDocument();
doc.PrintPage += new System.Drawing.Printing.PrintPageEventHandler(Visitor_Print);
doc.Print();
void Visitor_Print(object sender, System.Drawing.Printing.PrintPageEventArgs e)
DataTable dt = new DataTable();
PrintVisitorEntry_Graphics(dt, e, 1);
PrintVisitorEntry_Graphics(dt, e, 1)
Point loc = new Point(100, 100);
e.Graphics.DrawImage(img, 0, 90, 80, 80);
int startX = 10;
int startY = 10;
int offset = 5;
graphic.DrawString("---------------------------------------------------------------------", font, new SolidBrush(Color.Black), startX, startY + offset);
offset = offset + 20;
graphic.DrawString("LOT MOBILES VISITOR PASS".PadLeft(38), font, new SolidBrush(Color.Black), startX, startY + offset);
offset = offset + 40;
graphic.DrawString("---------------------------------------------------------------------", font, new SolidBrush(Color.Black), startX, startY + offset);
offset = offset + 20;
graphic.DrawString("S.NO ".PadLeft(50) + "808808809", font, new SolidBrush(Color.Black), startX, startY + offset);
offset = offset + 35;
graphic.DrawString("Visitor Name ".PadLeft(35) + txtVisitorName.Text.PadLeft(20), font, new SolidBrush(Color.Black), startX, startY + offset);
offset = offset + 20;
graphic.DrawString("Phone ".PadLeft(28) + txtmobilenumber.Text.PadLeft(27), font, new SolidBrush(Color.Black), startX, startY + offset);
offset = offset + 20;
graphic.DrawString("Employee Name ".PadLeft(36) + "Mr.Satyanarayana", font, new SolidBrush(Color.Black), startX, startY + offset);
offset = offset + 20;
graphic.DrawString("Dept ".PadLeft(27) + "Admin".PadLeft(25), font, new SolidBrush(Color.Black), startX, startY + offset);
offset = offset + 20;
graphic.DrawString("Allow To ".PadLeft(31) + txtAllowTo.Text.PadLeft(20), font, new SolidBrush(Color.Black), startX, startY + offset);
offset = offset + 20;
graphic.DrawString("Pass Validity ".PadLeft(36) + " ", font, new SolidBrush(Color.Black), startX, startY + offset);
offset = offset + 20;
graphic.DrawString("Check In Time ".PadLeft(36) + "2103/08/27 8.00 PM".PadLeft(23), font, new SolidBrush(Color.Black), startX, startY + offset);
offset = offset + 20;
graphic.DrawString("Visitor Belongings ".PadLeft(41) + "Mobile", font, new SolidBrush(Color.Black), startX, startY + offset);
offset = offset + 20;
graphic.DrawString("Issued By ".PadLeft(33) + "LOT Security(Mr.Said)".PadLeft(33), font, new SolidBrush(Color.Black), startX, startY + offset);
offset = offset + 20;
graphic.DrawString("Employee Sign".PadRight(20) + "*808808809*".PadLeft(20), font, new SolidBrush(Color.Black), startX, startY + offset);
offset = offset + 20;
graphic.DrawString("----------------------------------------------------------------------", font, new SolidBrush(Color.Black), startX, startY + offset);
offset = offset + 20;
protected void btnPrint_Click(object sender, EventArgs e)
PrintVisitorEntry();
using above code it is working fine in development but when i hosted the asp.net 4.0 site in iis 7 only that print is not responding
no error and no exceptions...Please Provide the suggestions.....Thank You

I'd ask in http://forums.iis.net/
Karl
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CS6 Bridge not opening in my laptop and windows!

hey guys..
i have problem with bridge cs6 only!
all program of adobe working fine....
when i click bridge give me erorr...
my laptop is LENOVO Y-580
I HAVE WINOWS 7
i use the last update of bridge but not fix...
plz help me....

Lbo51380 wrote:
cant find an itunes app for my laptop. is there something i can get that will help with this?
Go here -> http://www.apple.com/itunes/download/

EOS Utility will not work after update - 70D and Windows 8.1

I hope someone can help. I updated my EOS Utility on July 20, 2015, and switched to EOS Utility 2, incl. the updater (an add-on installation on the Canon site). After that, nothing happens when I connect the camera and try to open EOS Utility. I can hear (jingle) that the computer still recognizes the camera. Around that day, my computer also installed a Windows update. I have unistalled EOS and reinstalled it, both with and without the updater. Still nothing happens. Has anyone else had the same issue? On another forum, disabling wifi seemed to work, but I checked that wifi is already disabled (even by enabling and re-disabling it). Any ideas are gratefully accepted. Thank you.

You would be much better off to add an exception for the software you're getting a flase positive on, than to disable AVG. You can do this within AVG by looking for "Exceptions" under the "Advanced Settings" dialog (found in the Options menu). This is not uncommon and it just means there's some byte pattern in your file that is similar to a known virus. If you disable AVG you're opening yourself up to attacks while it's off. By adding an exception AVG will just ignore that file, and since you know it's OK, that's safe.

ITunes 10/Homesharing not working between my Mac and Windows computers

Can see my three libraries but cannot drag and drop between the Mac iTunes and my two Windows iTunes libraries. Windows libraries can drag and drop between each other. Have tried to turn homesharing on and off. Have deauthorirized and authorized again also. Please help.

I'm having similar problems too and have been scouring the net for the past few hours with no luck in finding a solution. Right now on my home network I have 3 machines that have iTunes installed (all the latest version), my MacBook Pro running 10.6.3, my wife's Mac Mini running 10.6.4, and our HTPC running Windows 7 Ultimate 32-bit. My MacBook Pro and PC have no problem using Home Sharing but the Mac Mini refuses to co-operate. The only way I can get it to see any other libraries, or for it to share it's own library, is to turn on network sharing. This works, but it isn't as nice as Home Sharing (when Home Sharing works that is :P ) I've followed all the instructions listed on Apple's site to enable Home Sharing on all the machines. Obviously I've done something right as the MBP and PC talk fine. The only thing I can think of is that it has something to do with 10.6.4. If anyone has any suggestions I am certainly open to hearing them.

CS6 is not working anymore on iMac and Windows

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