CS6 Master Collection invalid registration

After registering and using the CS6 Master Collection (Mac) for most of a year, today it thinks it's a trial version and needs a valid serial number. But, it isn't accepting the serial number I originally registered with. It says it's an invalid number. So, now, nothing opens.
I double-checked my Products and Services, and it shows Master Collection 6 Mac, Registered April 3, 2013. I used the serial number shown on the page, and it doesn't work.
Any help in figuring this out would be greatly appreciated.
Thanks,
Jim

I have to ammend my original post. It appears that the problem is entirely with Adobe Application Manager. When I launch an Adobe CS6 app, Application Manager interrupts the launch telling me I have to register the trial version of CS6 (it's registered already). When I quit Application Manager, the CS6 app I want still launches and works fine.
So, I guess what I really need is help convincing Application Manager that my copy of CS6 Master Collection was registered back in April.
Thanks,
Jim

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