CS6 Master Collection went from FULL ACCESS to TRIAL?!?!

I received the serial number for the CS6 Master Collection through my University and now after a year or so of having full access to it, it's telling me to continue my TRIAL or enter the license. I tried re-entering the number again and it's telling me that it's INVALID! How do I regain full access to my Suite Collection?!

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Mylenium

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Can't install Adobe CS6 Master Collection (from school, not purchased)

Hi,
I've had an activated CS6 Master Collection free from my school, and now that I have a new laptop and have deactivated the old laptop, I can't download CS6. I click on the "more information" through adobe creative cloud and try what the community help page says, where you select a drop-down field and select cs6 instead of CC, but there is no such field. I've attached an image as proof of what I'm seeing. I'm running internet explorer.

Hi mrickar5,
Kindly download the CS6 software from the mentioned link: http://helpx.adobe.com/x-productkb/policy-pricing/cs6-product-downloads.html .
regards,
Romit Sinha

Preinstalled Adobe cs6 Master Collection has no access to product registration, how should I go about reinstalling?

I recieved a laptop from a friend that had Adobe cs6 Master Collection on it, seemingly activated (no trial timer in sight). the problem is, i plan on reinstalling windows and would like to keep this $2000 collection of software, but i cannot find the activation key (the product registration information is seemingly not available, along with deactivation and updates) , or anywhere to download an installer. how would i go about finding the activation key, and then where can i find a copy of the master collection to download and install with said key?

If the original owner did not formally transfer the license for the software, the key/ registration is most likely still under his/her ownership in his/her Adobe account, and you have no rights to use it nor to reinstall it on any machine you own, including the one you received. It will be the responsibility of your friend to deal with this.
Reselling Adobe Software
http://helpx.adobe.com/x-productkb/policy-pricing/transfer-product-license.html

Serial number CS6 Master collection is invalid?

My CS6 Master collection went in Tryout mode and now the serial number entered is invalid?
How to fix this?
Thanks for your help
Tino

No not all went in trial mode. Bridge no notification but for example Indesign yes trial mode also.
With checking this I now see that Photoshop is not working anymore.
How strange all this.
What I think is very strange is that I cannot install anything from my Adobe CS6 Master collection dvd with my serial number.
Like the serial number is locked, is that possible and how to get this all working again?

File Extension Always Changes from .mp4 to .m4z in Media Encoder CS6 Master Collection

Hello,
I am a noob to Adobe products, but I am familiar with video encoding and have been making movies on the computer for over a decade. I have made several attempts to encode from .wmv to .mp4, but both Media Encoder as well as Premiere creates the output with the .m4v extension. I am using the H.264 Main, with the MP4 Standard selected in the multiplexer. I have watched several video tutorials from YouTube on how to make sure I format properly for YouTube in MP4, but I would prefer my file extension to be .mp4 and NOT .m4v. The name is specified as "video.mp4" but it always comes out as "video.m4v".
I am using the full version (not a trial) of Adobe Creative Suite CS6 Master Collection, Student and Teacher Addition.
Windows 7 64-bit
Before I give all my other pertinent details, or post screen shots (if that is possible), I thought there might be a simple solution.
Can anyone help me?
Thanks in advance

Ok, I found the temporary solution over at this forum posting:
http://forums.adobe.com/message/4717820#4717820.
Over there, I posted this information:
I will have to try keeping the Export Audio box checked. I am having the same .m4v problem when trying to save as mp4, and my videos have no audio (screen capture tutorials) so I chose not to export the audio. I will see if keeping the box checked works.
I am using Windows 7 64-bit, CS6 Master Collection Student Teacher; I just downloaded the full version (paid for) a couple of days ago, so apparently, this is still a bug.
I had posted this same type of question earlier today, now I found this forum. I don't know if the problem was there before the update because I just bought my Adobe products the other day (November 10, 2012) and installed the updates prior to even opening any single one of the Adobe programs. Oddly enough, Handbrake does a fine job, so I am using that until I figure out the problem with AME.
UPDATE:
YES! Keeping that Export Audio box checked resolved the problem. What I did was (since there was no audio in the original) just take the audio settings down to the lowest possible quality so as to save on file size output.
Thanks for the pointer!

I had my hard drive cleaned and cannot install cs6 master collection from disk. I am getting error message failed to initialize. please download adobe advisor support. I have a pc and am using windows 8

I had my hard drive cleaned and cannot install cs6 master collection from disk. I am getting error message failed to initialize. please download adobe advisor support. I am using a pc and have windows 8. Please help.

start at the top and work your way down applying applicable fixes until your problem is resolved.
if cc (win): https://helpx.adobe.com/creative-cloud/kb/creative-cloud-desktop-application-failed.html
if, your error is:
"Installer failed to initialize. File not found." or "Installer failed to initialize. This could be due to missing files."
first, rename OOBE Folder to OOBE.old.
to find OOBE:
64 bit win OS: Program Files x86\Common Files\Adobe\OOBE
32 bit win OS: Program Files \Common Files\Adobe\OOBE
mac os: HD>library>application support>adobe>caps
mac os: USER>library>application support>adobe>OOB
if that fails or isn't the exact error you see, uninstall, clean (http://www.adobe.com/support/contact/cscleanertool.html) and reinstall.
if you're using a dvd to install:
copy the disc contents to a desktop directory and install from that directory.
if you're using a mac:
1. Try to Create a new user account in Mac with Administrator Priviledges.
2. Login to the New user, Navigate to Mac HD> Application> Utilities> Adobe Installer folder, Locate products like Adobe Reader, Adobe Flash, Adobe Air and un-install them
3. Navigate to User Library> Application Support> Adobe and move Adobe to Trash.
4. Navigate to Mac HD> Library> Application Support> Adobe and move Adobe to Trash.
5. Start the installation again.
if everything applicable above fails, check your installation logs:
http://helpx.adobe.com/photoshop-elements/kb/troubleshoot-install-using-logs-elements.html

Unable to install Adobe Acrobat X from the CS6 Master Collection

I'm unable to install Adobe Acrobat X from the CS6 Master Collection. How do I get it installed?

Hello Jeff,
I received an error message when trying to install from the new CS6 that was pushed out to our computers at work. I found my old Adobe Acrobat 10 and reinstalled it. It works okay now.

Buying a copy of CS6 Master Collection from someone

Hello,
I found an ad on craigslist for a person selling a copy of CS6 Master Collection. I was going to meet with them but then saw you can only download to 2 computers and cannot use simultaneously. When I expressed that concern to the seller he claimed he has the pro edition and that it is not the case. He claims he gets 3 downloads and that I would be the last download and it would register directly to me. Is that the case? I read online that you would have to do a license transfer if you buy used from someone. I am very scared to get ripped off, I am a student and do not have a bunch of extra money to spend but need this software for my schooling. What should I do?

If it smells fishy... it's fishy.. and this smells more than fishy. A single user license allows for only two activated installations. The software is registered to one person, the owner. If the plan for the seller is to retain the software and use of it while pretending to sell you a portion of that license.... walk away and don't look back.
If you sell a license there is a formal transfer that must take place.
Reselling Adobe Software
http://helpx.adobe.com/x-productkb/policy-pricing/transfer-product-license.html

Hi, I just installed CS6 master collection from order history and when I try to enter Serial Number it tells me that: Serial number you provided is valid, but qualifying product can not be found on this computer. Then it gives me options under drop down m

Hi, I just installed CS6 master collection from order history and when I try to enter Serial Number it tells me that: Serial number you provided is valid, but qualifying product can not be found on this computer. Then it gives me options under drop down menu but Master Collection CS6 is the only one not appearing in a drop down menu.

Your CS6 must have been purchased as an upgrade. What it is asking you to select/provide is the name/serial number of the previous version you purchased that qualifies you to install and activate the CS6 upgrade version... this would be likely be one of CS3 thru CS5.5.
Error "This serial number is not for a qualifying product" | CS6, CS5.5, CS5
http://helpx.adobe.com/creative-suite/kb/error-serial-number-qualifying-product.html

I have CS6 master collection. After update from Windows7 it didn't work. When I try to install again, it says the serial number is invalid. What to do?

I have CS6 master collection. After update from Windows7 it didn't work. When I try to install again, it says the serial number is invalid. What to do?

Please refer to the steps in Re: cs6 serial suddenly invalid.
It should help you.
Regards
Rajshree

CS6 Web & Design full, plus CS6 Master Collection install

I am a freelance pro and educator. I currently own (and have installed) a full CS6 Web & Design Premium pkg. I will be teaching After Effects in the fall (which is NOT part of the Web & Design package). I purchased an educator's version of the CS6 Master Collection recently. I'm not quite sure how to install the new Master Collection, since it's an limited educator's version. Should I keep the full Web & Design collection using the current full license and then install After Effects by itself using the educator's license? Will that cause conflicts? OR should I uninstall the Web & Design and do a full install of the CS6 Master Collection educator's version?
You see, the conflict for me is that I will be doing professional, paid work mainly with Illustrator, Photoshop and Indesign.

You can continue using your Design and Web premium.
And for After Effects, you can just install After Effects out of the Master Collection.
When you will begin installation, you will get options to select what applications you would like to install, there you can choose After Effects and install using Educational license you have.
With this there will be no conflict.

Can you upgrade from CS5 Production Premium to CS6 Master Collection?

I have the student edition of CS5 Production Premium suite and Adobe Acrobat X Pro for Windows and I was wondering if there was a way to upgrade it to the CS6 Master Collection. If there is, how much would it cost? I would like to get InDesign and Dreamweaver. Or would it be easier to try to buy the two programs separate?

I saw that before, but I wasn't sure if it was an upgrade from the CS5 Master Collection or just anything CS5. Shouldn't the upgrade price vary depending on what collection of programs you have? Like shouldn't upgrading from the CS5 Master Collection be cheaper than upgrading from CS5 Production Premium? Will it change if I try to order it?

Adobe CS6 master Collection disks purchased with serial Nos and used for 18months ok but now I get told "Your Trial has expired" I was never aware it was a trial? purchase was from reseller slim.nl Adobe ID registers serial No but it is now described as i

adobe CS6 master Collection disks purchased with serial Nos and used for 18months ok but now I get told "Your Trial has expired" I was never aware it was a trial? purchase was from reseller slim.nl Adobe ID registers serial No but it is now described as invalid. What is going on?

Issues related to serial numbers and registration can never be handled on a public forum as this one is.
Please either call Customer Service for your region, or use web chat (link below). When using the link below, enter a product name and an issue. Ignore the provided links, and choose something like "Still have a problem?" and you'll get a link to web chat:
Contact Customer Care

Can't stop Adobe CS6 Master Collection from extracting

I tried to download the trial version of CS6 Master Collection and it won't stop extracting. The pause and stop button after the extraction bar don't function. I went to the website 'Prodesigntools.com/tag/ddl' as suggested to try to download without using Adobe Download Assistant. When it tries to reinstall this error message appears, 'This product is already in the download queue and will not be added (error 105). If you believe you have received this message in error, you can restart Adobe Download Assistant and try to add the product again'.
I have an iMac OS X version 10.8.2 with a 2.7 GHz Intel Core processor with 8GB 1600 MHz 15 DDR memory.

Please try solution 4 in Troubleshoot Adobe Download Assistant - http://helpx.adobe.com/creative-suite/kb/troubleshoot-download-assistant.html#main_Solutio n_4. If you continue to face difficulties then you may also want to follow the steps listed in solution 1 to reset the download experience.
Finally you can initiate a direct download of the software by following the directions listed at http://forums.adobe.com/thread/981369.

Is it posible to change from cs6 master collection student version for mac to one for windows?

Hello,
I am a student and have a CS6 master collection student version for mac.
Now my question is, if it is posible to change this version into a cs6 master collection for Windows?
Already thanks for your answers.

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Mylenium

CS6 Master Collection went from FULL ACCESS to TRIAL?!?!

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