CS6 Media Browser Problem

When using the Media Browser in Premiere Pro to view files in a folder that contains many files (100+), the browser keeps jumping back to the beginning after viewing a few of dozen files. I then have to scroll back down to the last place I was and then I can continue a little further before the browser jumps back to the beginning again. The files do not open instantly -- there is a finite time where the message "processing ..." is displayed. I gave up before getting to the end. I doubt that I have an under-resourced computer since it is a i7-3770K with 32GB RAM and a GTX670 card. Is there a limit to the number of files that can be viewed in the Media Browser? Any suggestions?
Thanks
P.S. Just did a search on the problem and I see that it is a well known issue.

Hi guys !
Just wanted to post because we had the same problem on 4 different computers with different configurations.
It was really annoying to have this jumping/refreshing media browser problem. At a point, that this browser was useless.
Then we had a problem with droping sound editing r3d code... Kind of a deal breaker, when the company claims that you can edit 4K r3d files no ?
We finally figured out that the Media Cache and the Media Cache files NEEDS to stay in the original folders (C:\Users\nameofuser\AppData\Roaming\Adobe\Common).
Even if everybody on the web tells you to dedicate a single SSD just for the media cahe, it won't work for Premiere pro. DON'T MOVE THOSE FOLDERS !
Removing those folders to the original place (C:\Users\nameofuser\AppData\Roaming\Adobe\Common) [again] solved the problem for us. Hope it will work for you guys.
Don't blame Adobe, i'm sure they'll read my post to fix this in the next version of premiere

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Media wont load or freezes when viewing in Premiere Pro CS6 Media Browser

Adobe support contacted me on the phone and said that its a known issue if you have multiple formats or codecs when you try to view media in browser in Premiere Pro CS6 & Prelude it wont load or it will freeze. The Adobe support Tech said he would call back, but had to further research the issue. Its been over 3 weeks and I never heard back?
Premiere Pro CS6 & Prelude when trying to view media in browser wont load or it freezes during viewing in media browser. I downloaded CC version and it works fine in both app. I reinstalled both Premiere Pro CS6 & Prelude app to rule that out, deleted pref as well.
27-inch iMac, 3.5 GHz Intel Core i7, 32 GB 1600 MHz DDR3, OS X 10.9.5 running Premiere Pro CS6 & Prelude
I have been a long time customer of Adobe products and I hope this issue gets resolved asp!!!
Message was edited by: Kevin Monahan
Reason: shortened the title

Hi Zencuts,
When you try to view media in browser in Premiere Pro CS6 & Prelude it wont load or it will freeze.
I'm not seeing that behavior with various kinds of media. If it's a known issue, it's the first I've heard of that.
Do you have the latest update of Premiere Pro CS6 and Prelude CS6? You can try Help > Updates to make sure. I see you have an iMac on OS X 10.9. What kind of media are you using? Which GPU is in the iMac? Have you updated the drivers recently?
Your issues may well have to do with your installation of OS X, as well. Certain ways of updating to OS X 10.9 can reset permissions in your Adobe folders so that can cause problems. See this doc: Premiere Pro CC, CC 2014, or 2014.1 freezing on startup or crashing while working (Mac OS X 10.9, and later)
The Adobe support Tech said he would call back, but had to further research the issue. Its been over 3 weeks and I never heard back?
I'm not sure how you got through to support with a CS6 issue, as phone and chat support is no longer available for CS6 users (except installation issues in the first 90 days and activation issues thereafter). Forums are the only option for support for CS6 users, sorry. That said, the agent should not have promised you a call back and not followed up in some form or fashion. I will see if I can look up the case and let the agent know their error.
Thanks,
Kevin

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>Ever since I updated to Mavericks
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https://www.adobe.com/cfusion/mmform/index.cfm?name=wishform

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I'm wondering if it has something to do with how I created the file originally. I could be missing something very obvious here.
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Do you use Time Machine? Apart from wiping the HD and starting over there’s no other way to go back.
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TD

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Hi,
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Do I need the entire tree (see http://en.wikipedia.org/wiki/AVCHD)?
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jstrawn wrote:
I can understand your frustration, and I have elevated the priority of the open issue.
The problem occurs when trying to preview many files (like, 100's) at once in the media browser. So the workaround is to view them in the media browser in smaller chunks, by sub-direcorizing them beforehand OR just importing them all and using the project panel/icon view for preview. Also, as I mentioned, we have the product 'Bridge' (which you should already have if you installed any of the suites or the prpro family prodcut) which is made for this sort of high-volume file previewing before opening them in any of our apps.
Is there some reason why non of those workarouns is sutiable. Is there anything else I could realisitcally do at this time to rectify your problem?
Well, I appreciate the workaround suggestions, and they do work, of course, but the productivity drop is extremely significant and not on par with the stated improvements in CS6 that prompted me to pay Adobe big bucks. (to me anyway) :-)
For instance: Viewing in Bridge does work properly, as I have tried that. Of course I can't scrub (the big draw in CS6) And I'd have to sit down and make a list of all the files and their names so I could go back into Premiere and import just the ones I need. Not very productive.
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Here again, I think the anomaly I'm seeing is different from the one you're seeing. Once that folder gets fully processed that first time, Premiere works just as envisioned from that point forward, ON THAT PARTICULAR FOLDER. There is something else going on here. Give me a day or so and I will try to throw a video up on youtube so you can see the precise issue. I think you'll be surprised. First, I'll show how it works properly on a pre-processed folder. Then, I'll show the anomaly.

CS6 Media Browser Problem

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