CS6 not starting says "Adobe Application Manager Required" but I already have it AND I reinstalled.

CS6 not starting says "Adobe Application Manager Required" but I already have it AND I reinstalled. All I know is that I have CS5 on my computer and it's not a permission error. Please help

We are not ignoring you...we are checking into it! Sorry for the delay.
Pattie

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    A chat session where an agent may remotely look inside your computer may help
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    http://helpx.adobe.com/x-productkb/global/service-ccm.html

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