CS6 on Mac says .eps file is an unknown format and cannot be opened

Trying to open a logo sent by a client an PS, AI, and ID have all given me an error saying that .eps is an invalid format. It's the only logo file available from the client, so my options are limited. First time I've had an issue with this ever, so not entirely sure what troubleshooting steps to go through. I've tried opening it in CS5 as well and I've tried changing the file extension to make it recognizable.

Create a new file in Illustrator and then place the EPS in it (embedded). Maybe works.

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Unable to open .eps file "unknown format and cannot be opened" ?

A client sent me an .eps file (logo). I tried opening it in Illustrator AND photoshop (just to see if it was saved in one vs the other program) - however to no avail.
Illustrator gives me a message "unknown format and cannot be opened"
Photoshop gives me a message "photoshop was unable to parse the postscript".
I'm using Adobe CS4, and I've never seen this message before—would love to know what this means and how to resolve?
File attached if anyone is able to open / fix it?
Thanks kindly,
Chemol

Thanks for the advice Scott - does compression improve the .eps? Is it
silly for me to ask them to compress it since the file is only 766 KB
(that's how big the attachment is in my email - though I am unable to open
it)?
My friend is able to open it on his end - however the 3rd person (client) is
the one who sent it, and I have already requested a different version - no
response from them yet. Unfortunately what the company "has" is what he
will likely give to me again (ie: same file / unable to open). So ... I am
curious about how I can resolve this issue on my end - if possible?
Do you know what the AI and Photoshop error messages mean? Could the issue
be a mac vs PC concern? Or is it a corrupt file? Could it be a software
version issue (old vs new) ... or Quark incompatibility?
.... just guessing at this point....Any insight as to what different
scenarios may apply in this situation would be greatly appreciated ..thank
you.

I get error message " The file "Print.ai"is in an unknown format and cannot be opened"

I receive that message when I try to open a new document. My others such as Photoshop and In Design are fine as far as I can tell.
I'm using CS4 on Windows 7.
Thanks in advance.

Hi,
You can try this:
Place the .ai file into InDesign then exported it as an .eps file and then open it on Illustrator.
Help document:
http://en.allexperts.com/q/Adobe-Illustrator-1027/open-ai-file.htm

Error The File "Print.ai" is in an unkown format and cannot be opened adobe Ilustrator 5.5

I am getting an error The File "Print.ai" is in an unkown format and cannot be opened adobe Ilustrator 5.5 on Mac OX 10.10.2 but was also the same in Mac Mavericks. any thoughts?

d,
In addition to what Larry said, there is a number of levels you can try for general issues, described in the following list. 1) and 2) are the easy ones, 3) is the basic preference file (irreversible procedure), 4) is the whole preferences folder (reversible and more thorough, needed for some issues), 6) is the full ultimate solution, 5) can be skipped in this case.
The following is a general list of things you may try when the issue is not in a specific file, and when it is not caused by issues with opening a file from external media, see below. You may have tried/done some of them already; 1) and 2) are the easy ones for temporary strangenesses, and 3) and 4) are specifically aimed at possibly corrupt preferences); 5) is a list in itself, and 6) is the last resort.
If possible/applicable, you should save current artwork first, of course.
1) Close down Illy and open again;
2) Restart the computer (you may do that up to at least 5 times);
3) Close down Illy and press Ctrl+Alt+Shift/Cmd+Option+Shift during startup (easy but irreversible);
4) Move the folder (follow the link with that name) with Illy closed (more tedious but also more thorough and reversible), for CS3 - CC you may find the folder here:
https://helpx.adobe.com/illustrator/kb/preference-file-location-illustrator.html
5) Look through and try out the relevant among the Other options (follow the link with that name, Item 7) is a list of usual suspects among other applications that may disturb and confuse Illy, Item 15) applies to CC, CS6, and maybe CS5);
Even more seriously, you may:
6) Uninstall (ticking the box to delete the preferences), run the Cleaner Tool (if you have CS3/CS4/CS5/CS6/CC), and reinstall.
http://www.adobe.com/support/contact/cscleanertool.html

The file is in a format which cannot be placed

Hi,
Ive reinstalled cs4 as i have refreshed my mac and now when i goto place a Psd or Tiff into illustrator it says "the file is in a format which cannot be placed".
Any suggestions? It is really bugging me its something i do on a daily basis!
Thanks

No way. CS4 is not compatible with OSX 10.10/ Yosemite. You need new software...
Mylenium

This file appears to be damaged and cannt be opened?!?!?!?!

I bought an ibook G3 from ebay last year....and its been going good....until now....i write a lot of my stories on my ibook (that i hope will become novels) and i tried to open two of my files but the following message came up...."This file appears to be damaged and cannot be opened." Is there anyway I can reopen these files? Please help....

Have you started up in OS 9 and tried opening them there?
If that doesn't work, you may want to try posting in the AppleWorks Forum. If there is a way to retrieve the files, maybe someone there will know how to do it.

Cannot launch Photoshop CS6...says preferences file deleted...what should I do? I use a mac

Cannot launch Photoshop CS6...says preferences file deleted...what should I do? I use a mac

See here:
FAQ: How do I reset my preferences?

InDesign CS6 can't read EPS files from earlier version of InDesign

I have a series of six violin method books (Kaleidoscopes for Violin) that I created in InDesign CS2.
Having now upgraded to InDesign CS6, all of the EPS files used in these books -- hundreds and hundreds of files -- are unreadable by the program. I receive the error message, "Error encountered while reading TIFF image. Image may be damaged or incompatible. Resave the image with different settings and try again."
Another user, ratgui, reported this problem on February 2, 2013 (two months ago) and has received no response. This user's files are also music files, imported from InDesign CS4 (more recent than mine).
Needless to say, there is nothing wrong with my EPS files, given that every single one of them was read correctly (and is still read correctly) by the older, supposedly less-advanced version of InDesign! The only work-around currently is to save each image in PNG format (luckily Sibelius exports to PNG). For 600-800 files, this represents three or four full days of unnecessary work, and will double the number of images on my hard drive.
The EPS issue is a remarkably serious flaw in a software package that costs many hundreds of dollars, especially given that I posted the same problem in response to the release of InDesign CS5. A response (and, I daresay, a software update that fixes the problem) would be greatly appreciated.
As a side note to the developers -- it is super, duper cumbersome that this error arises in a separate pop-up box for EVERY affected image. These pop-up boxes must be dismissed one at a time. Worse yet, once you have dismissed the error message for a given image, the message appears AGAIN if you return to the same page!! This unnecessary hassle makes it impossible to even work with the underlying document. Placing the error message in the links palette would save a great deal of headache. It is fairly obvious that the images aren't being read properly ... they all appears as gray boxes.
Thanks!!

Hi Peter
Many thanks for your advice; I re-defined the printer presets and now it works fine.
Andi A

Cannot "print" a window as pdf then read it in Adobe Reader; Adobe says the file is damaged and cannot be opened.

Running Firefox 4.0 on an Intel Mac OS 10.5.8. Same problem with Firefox 3.6.16. You can save a Firefox window as a pdf file by using the File dropdown menu and selecting Print. Under Print, you can select PDF, then Save as PDF or Save as Adobe PDF. Firefox will save the file. If you try to open the file you get an error message that the file is damaged and cannot be opened. I did not have this problem in Safari; I followed the same procedures and the pdf file opened fine in Adobe Reader. Why is Reader rejecting the pdf file produced by Firefox when it did not reject the pdf file produce by Safari?

If anyone is reading this still looking for what caused the issue and how to fix it here is what I discovered.
The antivirus program our company uses, Bitdefender Antivirus Plus, was causing some of the PDF files not to open. After troubleshooting the different modules and settings the culprit was..
Scan SSL in Privacy Control Settings. Turning it OFF solved the problem and all the PDF files that previously would not open now open just fine. This issue has been sent to Bitdefender for them to review. If you use a different antivirus program and are having this issue try locating the Scan SSL setting and see if turning it off solves the problem.

Can i open eps file in photoshop element 12 and convert it into jpeg?

can i open eps file in photoshop element 12 and convert it into jpeg?

You can open it in Irfanview (free), then save as JPEG.
Download the program here:
IrfanView - Official Homepage - one of the most popular viewers worldwide

MP3 files being used by MAC OS X and cannot be opened?

I'm setting up my play lists in ITunes 7.0.2 on my Macbook and I started realizing a few songs where missing. The MP3 files are in my music folder but do not show up in ITunes. When I click on the in the music directory it gives me the following message in a pop up.
Item "name of song.MP3" is being used by MAC OS X and cannot be open.
Any clue what is going on? It's happened on several different songs so far. Thanks

I recopied the bad files from my network backup drive and all seems well but I still don't understand why The system told me it was using the files.

Why mac always delete files on the ipod? and the third this!

why mac always delete files on the ipod? and the third this!

It's not Mac, it is iTunes, especially the recent version.
Every week you can see about 10 posts on iPod missing songs after ejecting from iTunes.
Well maybe Apple is telling iPod users, to buy their latest innovation like iPad 2.

I have scanned photos using an Epson V500 scanner set to jpeg format using the least compression (highest quality) setting. When I try to import the scanned jpegs into iPhoto I get an error message saying "The file is an unrecognized format." But if I

I have scanned photos using an Epson V500 scanner set to scan using jpeg format at the highest quality (least compression) setting. When I try to import the scanned jpegs into iPhoto, I get an error message from iPhoto saying "The file is an unrecognized format." But if I reduce the quality setting on the Epson scanner to just slightly below highest quality, the images import into iPhoto just fine. Why won't iPhoto accept jpegs scanned at the highest quality setting? Wondering?

What scanner format settings dis you use? Are these color photos? If they are B/W did you scan as grayscale images? That could be the problem.
Are you able to open them with Preview? If so do a Save As, select full quality and save as a jpeg with a new file name. See if that file will import and work as intended.
OT

Item "filename" is used by mac os x and cannot be opened

Several files within a folder on my son's iMac have become unopenable. The error message is...
Item "filename" is used by mac os x and cannot be opened
Here are some details...
1) The suspect files represent approximately half a folder's worth of files.
2) If I list files alphabetically within the folder, the suspect files occupy a contiguous block within the directory (halfway through the m's to the z's).
3) The files all report zero KB size and a Date Modified as 1 January 1970, 01:37.
I have tried the following, but to no avail...
1) Attempt to fix permissions.
2) Attempt to accessing the suscpect files my placing the computer into Target Disk mode and attempt to access from another mac.
3) Play about with the application Onyx (I read somewhere this may help)
4) Attempt to duplicate the files.
5) Attempt remote access from a networked computer.
6) Attempt access as admin and root user.
The computer is an iMac G3 DV 400MHz running 10.4.10.
I would be grateful for any advice on how to access these files.
Many thanks,
Paul
(I posted this in the Finder forum but didn't get a response, so I posted here - hope that's alright)
Message was edited by: Paul Tuli

You might be able to open those files in, say, TextEdit or Terminal, but what is the point? If they are of zero size they aren't going to be bristling with information!
I suggest it would be more fruitful to try to identify what is putting those files there. Which folder is involved? Just that folder, or others as well?
Just a wild guess, to be ignored if not appropriate, but has anything from Adobe been installed recently? Is the folder by any chance ~/Library/Preferences? Are all the file names human readable, in which case does your son recognise the names as connected with anything he created or has been working on, or are the names gobbledegook? Please copy and paste here a couple of samples of the file names. What does Finder 'Get Info' show as the extension? and the "Open with:"?

I am constantly getting pop ups saying that The URL is not valid and cannot be loaded even though I am on the web page.

I have version 3.6.13 Firefox. I have uninstalled and reinstalled, but still keep getting an error message saying that The URL is not valid and cannot be loaded. This happens even when I am on the web page, but the message continues to keep popping up.

Start Firefox in [[Safe Mode]] to check if one of the add-ons is causing the problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).
* Don't make any changes on the Safe mode start window.
See:
* [[Troubleshooting extensions and themes]]
* [[Troubleshooting plugins]]
If it does work in Safe-mode then disable all extensions and then try to find which is causing it by enabling one at a time until the problem reappears.
* Use "Disable all add-ons" on the [[Safe mode]] start window to disable all extensions.
* Close and restart Firefox after each change via "File > Exit" (Mac: "Firefox > Quit"; Linux: "File > Quit")

CS6 on Mac says .eps file is an unknown format and cannot be opened

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