CS6 OS X and Illustrator creates temp files when saved

Question

Hello all,
First time to the forums, did a search and couldn't find anything, called customer support they didn't have an answer, and they directed me here.
We recently upgraded from CS5 to CS6 for OS X(Snow Leopard).  Now, when our users open a file and save it, the file is saved, but along with the file, a temp PDF file is also saved in the directory.  So needless to say, if my user makes 10 changes to the file, there is the original and 10 temp PDF files in the directory.
We never experienced this with CS5, and I'm not sure where to look, our environment has been unchanged with the exception of the upgrade.
All the files they are working on are on a Netapp NAS device, and only one person is working on a file at a time.
any help is appreciated.
--nixIT
EDIT:  Anyone?  Any ideas?
Message was edited by: nixIT77

Answer 1

Back up all data.
Launch the Terminal application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.
Select the text on the line below by dragging across it. Don't include the blank space at the end of the line.
sudo chmod -R -N
Copy the selected text to the Clipboard (command-C). Click anywhere in the Terminal window, then paste (command-V). Press the space bar.
Now switch to the Finder and and select the item(s) that are causing the problem. Drag the items into the Terminal window. More text will be added to what you entered.
Click in the Terminal window to activate it, then press return.
You'll be prompted for your login password, which won't be displayed when you type it. You may get a one-time warning not to screw up. If you don’t have a login password, you’ll need to set one before you can run the command.
The command may take a noticeable amount of time to run. Wait for a new line ending in a dollar sign (“$”) to appear. You can then quit Terminal.
Test.