CS6 problems: AE composition crash, DSLR preset missing?

Hey there,
I just installed the new trial for Premiere CS6 and it's feeling great, although I got 2 problems by now:
1. When starting a new project and a new composition, where did the presets for DSLR based composition go to? All I can see is DV presets.
2. I get a crash when trying to render an AE imported composition (after it was transferred to AE through Premiere), anyone knows why or what can I do to resolve it?
Thanks a lot
Or

1.  In Premiere Pro, it's called a sequence.  If the only sequence presets you have are DV based, then something got smurfed with your installation.  You'll have to uninstall, run the Adobe Clean Script utility, reboot and reinstall.
2.  Something got weird with your install.  Try again after finishing step one above.

Similar Messages

  • "Media offline" - when it's not, and presets missing!

    I'm working on a project in PP CS5 (Mac) which has footage from a Canon DSLR and a AVCHD camera. I opened it and all of the AVCHD footage is shown as "media offline" even though the .MTS files are all in the same place as they were when I was previously working with those files. PP won't let me relink to the files because it says the files are not a compatible file type - which is ridiculous seeing as I've been working with those source files just recently. The files are stored in a folder on my desktop, not on an external drive.
    In addition to this, it looks like some of my sequence presets are missing - the DSLR presets seem to be non-existant! This is not good! Has an adobe update gone wrong?!
    Any suggestions as to what's causing this, and a solution? Thanks!

    function(){return A.apply(null,[this].concat($A(arguments)))}
    nzmaximus wrote:
    The files are stored in a folder on my desktop, not on an external drive.
    Sounds like you've got more than just a "reversion" problem to worry about... you seriously need dedicated drives for your footage, especially working with HD! Don't EVER store footage on your desktop!

  • Premiere CC presets missing and Can't Open Sequence error

    I'm having a couple problems with Premiere.
    I was working on a project that's been just fine for a while, but now when I try to open it, Premiere gives the error:
    "This project contained a sequence that could not be opened. No sequence preview preset file or codec could be associated with this sequence type."
    Also, in any project when I'm creating a new sequence, there are no useful presets. I found the sequence presets folder, and they're all in there, but they don't show up from within Premiere.
    Also, when I import AVCHD .MTS files, I get video but no audio, even though they play ok in VLC
    Solutions I have tried but which do not solve anything:
    1. Sign out, restart Premiere, sign back in
    2. Recreate the Adobe Premiere Pro preferences and plug-in cache. (using shift/option combo)
    3. uninstall premiere, reboot, run cleaner script, reboot, reinstall premiere
    4. uninstall premiere, reboot, run cleaner script, reboot, create new user account, install premiere in that user account instead of original account
    I am aware of this page: http://helpx.adobe.com/premiere-pro/kb/features-presets-missing-premiere-pro.html
    and this page: http://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html
    Some pages I've come across have suggested running the cleaner script multiple times, but you can really only run it once, because after the first cleaning, when you run it again nothing shows up on the list to be cleaned.  Are there still remnants of Adobe stuff left on my machine uncleaned by the cleaner script that I need to delete manually?
    Has anyone else had this problem but not had any of the adobe-suggested solutions work for them and eventually fixed this?
    This is Adobe Premiere CC 2014.  I'm running it on a Mac Book Pro that's less than a year old, running OSX 10.9.5 w/ 16GB of memory.
    This is INCREDIBLY FRUSTRATING.  I've spent most of the day troubleshooting this issue and all I want to do is edit my video. A cursory search of the internet shows that I am far from alone in having this problem. Also, reinstalling is not trivial because the download speeds where I am are slow.
    dave

    Well, it took a long time, but I eventually got it working properly.  All of the presets and codecs show up, I can import AVCHD files properly with audio, and the project I couldn't open before now opens fine, so it turned out not to be a corrupt project. It looks like the problem was that the cleaner script didn't actually clean everything it should have, and I had to do it all manually.
    I uninstalled all of the Adobe Creative Cloud software, rebooted, ran the CC Cleanup script, and rebooted again.
    Then I uninstalled Flash and ALL other Adobe software I had on my machine.
    Then I used the Find Any File app to find every reference on my Mac to any file with "adobe" in the name--including system files--and deleted them and emptied the trash.
    The only Adobe things I left on my machine were the Adobe RGB color profile and any Adobe fonts I had.
    Empty the trash again, reboot again.
    Then I used the CC installer to install Premiere and only Premiere (I didn't even install Adobe Media Encoder) because I didn't want to go through all that download time only to have it fail on me again.
    And at long last it worked. Then I went back and installed Media Encoder, which didn't seem to break anything, so I went back and installed the other CC software I wanted on my machine, and things are working at last.
    The "cleaner" script leaves a LOT of Creative Cloud-related files on your machine, which, in my opinion, means it's not a very effective "cleaner."  It seems to want to leave a lot of preference files and other files whose purpose I don't know (but I deleted them anyway).  There should at least be a checkbox somewhere on the cleaner that says "wipe absolutely everything related to Adobe off of my machine".
    Thanks again for your suggestions, Neil.
    dave

  • When I'm in LR and click edit in PS CS6, I lose my edits and presets once in PS.  How do I fix this?

    When I'm in LR and click edit in PS CS6, I lose my edits and presets once in PS.  How do I fix this?

    OK, as you noted, the problem began when you upgraded to LR6, but you did not upgrade PS. LR6 needs Photoshop to have Camera Raw 9.0 for full compatibility. But, there is a workaround. Normally, LR passes the raw file and the adjustment metadata to PS for rendering using PS's camera raw, but LR can render the file as well. Here are the steps to take:
    1. Edit > Preferences > General. Under "Prompts," choose "Reset all warning dialogs."
    2. Now choose "Edit in Photoshop." You should see something similar to this warning dialog; choose "Render using Lightroom."
    In this way, all the adjustments you made in LR will be rendered and the already rendered file will be passed to Photoshop.
    Note the checkbox "Don't show again." You may have checked this once before, which is why you may not see the warning dialog. The reset in step 1 brings this warning back in case you've dismissed it.
    Hope that helps!
    Mike

  • Using DW CS6 and PS CS6 "file info" causes crash+freeze

    Each time I try to use "File Info" in Photoshop or Dreamweaver CS6, a freeze, or crash is the result, and must force quit. Can't seem to find any specifics using keyword search of similar problem.
    The only thing I've done different lately is I've had to work with some 1.5+ GB images. Six MB ram held up okay, only slowing on some filters and a few tools, specifically the clone tool.
    Mac Pro (Early 2009)
    6 GB 1066 MHz
    OS X 10.8.5
    Thanks in advance...

    Did find from your path directions; however, the date of the last report is from 04/21/2013 and don't remember what activity was taking place, only that these recent freezes on using "File/File Info" repeatedly has only occurred over the last two days.
    As I stated previously, I had to physically initiate a "force quit" the application when above action opened a blank window with the only function available to me being the "expand" green icon button, and was not asked to submit crash report. Therefore, I'm assuming now, if no report goes out to Adobe, then none is saved in the crash report logs.
    Your response is helpful though in expanding my personal knowledge base, as I had never had a reason to research said reports up to this time. Over my twenty years of using Mac's and Adobe products for my personal use I've had remarkably few serious incidents.
    I certainly couldn't gain any information from viewing the report. HTML and CSS I'm comfortable with, but this (system inner workings) might as well be written in Latin.
    I do thank you for your attempt to help, and as I said, I have learned a little bit more; just not enough to attempt brain surgery yet.
    Joe Satterwhite

  • Lightroom Export  Presets Missing!

    I have tried the restore presets under preferences and doing a repair as an installation option but neither restored Lightrooms presets. I am using V2.6.  Any ideas on how I get the Lightroom export presets?

    I assume that "OP" is slang for "other person."
    I am experiencing two problems:
    1.  Firstly I am missing presets
      a.  By presets I mean
                    a. keyword presets,
                    b. filter presets, and
                    c. custom develop presets.
      b.  "Just missing presets"  constitutes a great deal of effort for me, and it should be for you, since it's an issue that has been raised since to LR 2 and has been raise in CS4 as well.
    2.  I've also lost all my watermarks and am unable to recreate watermarks that actually appear on export files.
    For the record I am using LR 3.2 64 bit beta with Windows 7 64 bit
    I've been using them for months.
    This problem occured yesterday for the first time.
    I have backedup, as recommended by LR, several times.
    Restores have not helped.
    There have not been any recent system updates.
    The only plug-in I use is the export to zenfolio.
    The watermark problem is not related to the zenfolio plug-in, I have the same issue exporting to hard disk without the plug-in.
    The watermark editor does not show the choosen graphic as it last time I checkede (several days ago.)
    I don't understand why keysets are not part of the backup...
    Are they not part of the catelog?
    Feel free to ask me all the questions you want, but please help me resolve this issue.
    -sd
    Steve Delaney aka KamraGuy
    Paw Print Pictures
    [email protected]
    http://www.pawprintppictures.com
    815-455-1931

  • IMac, Version 10.93. Illustrator CS6 right now suddenly crashes...

    iMac, Version 10.93. Illustrator CS6 right now suddenly crashed. Now when I try to launch the program it immediatley crashes. In the support section it says that I should move all third-party plug-ins that are not compatible with Mavericks. I don't know what that means exately (I havn't myself installed any third party plug-ins).  As I'm on a deadline here please help? Thx in advance.

    I FOUND IT!
    I had SIMBL and afloat installed, which are powerful but hacky tools for Mac OS X window management. After I downloaded SIMBL and ran the uninstaller and rebooted, Illustrator works again.
    It dawned on me that it must have been something I installed, so created a new user on my laptop and ran Illustrator. I ran Illustrator as the new user and it worked!
    I logged back in as myself. First I tried disabling all user fonts via Font Book. That didn't help.
    Then I used the dtrace command and ran Illustrator on both accounts. I used the following command which gives me a nice sorted list of (almost) every file opened by Illustrator:
    sudo -l
    '/Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/MacOS/Adobe Illustrator' &!
    sudo dtruss -f -t open -p `ps auxww | grep -i illustrator | grep -v grep | grep -vi crash | awk '{print $2}'` 2>&1 | tee /tmp/log
    # hit ctrl-c
    cat log | perl -lne'if (/open\("(.*?)\\0/) { print $1 }' | egrep -v '/.vol' | sort | uniq >files
    ...then I diffed both lists of files. Besides some obvious cache stuff, the big thing that my copy of Illustrator seemed to be opening was SIMBL and afloat. As I said, I uninstalled SIMBL and restarted, and voila!
    So glad to finally have fixed this. Between Photoshop and OmniGraffle and in a pinch InkScape, I've pretty much replaced Illustrator, but there are times when I really need to do vector design. I'll miss afloat though.

  • CS6 problem. When I open the Mask panel, it takes up the entire screen width and the Looks controls disappear, Also, there is a new panel below the Mask panel that seems to have no purpose that I can find. The documentation says "Mask and Look panels - Th

    CS6 problem. When I open the Mask panel, it takes up the entire screen width and the Looks controls disappear, Also, there is a new panel below the Mask panel that seems to have no purpose that I can find. The documentation says "Mask and Look panels - The Mask panel is now placed next to the Look panel. WIth the masking and grading tools placed side-by-side, you can now work faster on the mask workflow." Is there a way to move, hide, or otherwise manipulate the panels for a custom layout? All the examples I can find on the Web show the Looks panel to the left of the Mask panel where the controls are available.

    Ok, here is what I have so far. Appdelete the iWork and reinstalled. Pages and Number work, but not Keynote.
    Now, I downloaded a couple apps that I need, and no matter what I did, the spinning ball came up and the download stopped till it unlocked itself. It is really frustrating because the download was not completed and whatever came through would not mount. Could this issue be the internet connection? Permission fix showed a lot of Airport issues. I will try to run permissions fix again.

  • I can not get my Adobe Photoshop Elements 8 organize to open. The edit option comes up with no problem, but will crash when I try to access organize. What should I do to fix this problem?I can not get my Adobe Photoshop Elements 8 organize to open. The ed

    I can not get my Adobe Photoshop Elements 8 organize to open. The edit option comes up with no problem, but will crash when I try to access organize. What should I do to fix this problem?

    Hi,
    Which operating system are you running on?
    Try starting the organizer while holding down the shift key.  Hopefully, it should load the Catalog Manager.
    Select your current catalog and click on the Repair button. Once it has finished, click on the Open button to see if the catalog opens.
    Good luck,
    Brian

  • Photoshop CS6 Problems

    I have installed photoshop cs6 on my computer (Windows 7) but the programm is a bit useless since it can't create or open files.
    I tryed reinstalling all my adobe programms 3 times but photoshop still won't work.
    Do you have an idea how I can make the programm work?
    thanks in advance

    Thanks for you email, I finally went to an informatician today. We
    finally found out that even if windows 7 sais the drivers are up to date
    the driver that is managin to switsch between the two graphic cards
    wasn't up to date. We downloaded it from the website and photoshop works
    now perfectly well.
    Thanks for your help!
    Emmanuel Dorsaz
    Le 09.09.2012 21:14, Manish-Sharma a écrit :
    >
          Re: Photoshop CS6 Problems
    created by Manish-Sharma
    <http://forums.adobe.com/people/Manish-Sharma> in /Downloading,
    Installing, Setting Up/ - View the full discussion
    <http://forums.adobe.com/message/4685059#4685059

  • Dynamic Link and DSLR presets not available in CS5???

    Hi, I''m downloaded Premiere CS5, but when I try to open Dynamic Link, a screen pops up and tells me that I need Production Premium in order to access Dynamic Link????
    Also how come DSLR presets when I create new projects is no longer available? They were there during the beta version, but now I can't find them??
    Thanks in advance for all your help!

    Are you running the trial version?
    Maybe that;s the reason?

  • Has anyone had a problem with CS3 crashing after downloading OS 10.8.1 on a imac?

    Has anyone had a problem with CS3 crashing after downloading OS 10.8.1 on a imac? 

    Peggy
    You are probably correct. I tried all different variations to test it. As long as I quit each document separately, i.e., red dot it, I seem to bring up only one document after that whether I click on the document itself or open it within pages. The same is true with numbers.
    Two more questions:
    1) can you turn off the "resume" feature? If so, how? I could not find a way to do it.
    2) why the "save a version" feature in pages? What happened to the old "save" and "save as" features?
    Thanks so much, you saved me a lot of frustration but I am still going to install MS Office for Mac.
    Daveben

  • Refine-edges!  CS6, problems!

    Having big probelms with, refine-edges, in CS6. after the selection and entering the, refine-edges, to either remove or add, with either brush or eraser, it simply won't work, the alterations never seem to register and it comes back, i.e. its impossible to use. I am a photographer and work in Mac.
    Any ideas anybody?

    I did! but instead it showed up here?? but it wont matter, the people there
    don't know! Must say for being an Adobe forum dealing with people like
    myself who have used their products for nearly 20 years in film-industry,
    commercial directing, graphic-design and stills-photography. This is just
    about the messiest forum I have ever encoutered. Reaaly amateurish
    actually. Not good PR for Adobe.
    all the best.
    2014-10-27 8:24 GMT+01:00 Mylenium <[email protected]>:
        refine-edges!  CS6, problems!  created by Mylenium
    <https://forums.adobe.com/people/Mylenium> in Creative Suites - View
    the full discussion <https://forums.adobe.com/message/6869925#6869925>

  • Mac. Yosemite- Illustrator CS6 and CC both crash right after starting. Have Suitcase 6 (not 5). current Wacom drivers. Tablet not connected to Mac.

    Mac. Yosemite- Illustrator CS6 and CC both crash right after starting. Have Suitcase 6 (not 5). current Wacom drivers. Tablet not connected to Mac. Anyone else experiencing this?

    Hi,
    Scott Agnew,
    Please check if there are any updates pending for Suitcase fusion and Illustrator.
    You can also try resetting AI preferences.
    User Library/Preferences/Adobe Illustrator [#] Settings
    Rename Adobe Illustrator [#] Settings to old Adobe Illustrator [#] Settings
    User Library/Preferences/Adobe/Adobe Illustrator/Version[#]
    Rename Version[#] to old Version[#]
    Access user library Access hidden user library files | Mac OS 10.7 and later
    Do you get any crash report. Look if it says anything for Wacom or extensis?
    Thanks,
    Nikhil Gupta

  • Bridge cs6 data execution prevention crash

    bridge cs6 data execution prevention crash, open program click on update program, program crashes, running vista. all adobe file updated. 

    I don't think Vista is officially supported by Photoshop CS6:
    Photoshop CS6 / Tech specs
          Overview                  Features             Tech specs               Reviews              FAQ              Showcase              In depth                                      Buying guide   
      System requirements
    Windows
    Intel® Pentium® 4 or AMD Athlon® 64 processor
    Microsoft® Windows® XP* with Service Pack 3 or Windows 7 with Service Pack 1
    1GB of RAM
    1GB of available hard-disk space for installation; additional free space required during installation (cannot install on removable flash storage devices)
    1024x768 display (1280x800 recommended) with 16-bit color and 256MB (512MB recommended) of VRAM
    OpenGL 2.0–capable system
    DVD-ROM drive
    This software will not operate without activation. Broadband Internet connection and registration are required for software activation, validation of subscriptions, and access to online services.† Phone activation is not available.

Maybe you are looking for

  • How do I stop the auto save feature in Lion? Any time I open any program old files automatically open up it is such a time waster having to close all those files

    It's driving me crazy I click on a jpg and preview open a bunch of old files first and Photoshop and quick times will do the same, what ever I opened the last time is automatically reopened, why? and how do I stop it?

  • Sender mail adapter - attachment name

    Hi there We have configured a sender email adapter to receive text/csv attachments and save them to a file system. What we are having a problem with is reading the attachment name. So we are using Dynamis Configuration to create the file name using t

  • Creative, farwel forever, Hello **third party produc

    As a company that brought sound to the PC industry, [size="4" color="#ff0000">You have a real big problem hearing the sound of your costumers. After all the years whit driver problems whit SB drivers guise what i got a **third party product** card in

  • 160G Classic: sort order of contacts

    Yep, I am just starting to discover the features of my brand new 160G Classic. I have noticed, that I can choose between first name or last name as the sort order for contacts. But it looks like the contacts are always displayed as firstname and than

  • Metadata Options

    I recently had problems with my computer and had to reinstall Photoshop Elements 9. I noticed that I no longer have the ADVANCED OPTIONS in the Photo Downloader in order to Aplly Metadata, so I uninstalled it and reinstalled it again but with no luck